Professional Documents
Culture Documents
& Tobago
Covid-19
Recovery
Roadmap
In collaboration with
I 2 3 4
PART PART PART PART
T&T’s Vulnerabilities
T&T’s Vulnerabilities
4 OBG Covid-19 Recovery Roadmap Trinidad & Tobago Graph sources: World Bank; Roadmap to Recovery May 2021
Part 1: Resilience
and other socio-economic factors such as increased slightly from 65.8% in March 2020
a robust health care system and a relatively to 68.4% at the end of 2020.
young population compared to more
10 T&T advanced economies. The country’s resilience was also bolstered
by its sovereign wealth fund, established in
Jamaica In May 2020 The Economist ranked T&T 15th March 2007, which provides the islands with
out of 66 emerging economies in terms of a financial cushion in the case of significant
financial strength. Financial strength was economic downturn. With the government
5 calculated based on a number of indicators, investing excess revenue made from
including public debt, foreign debt and various energy projects, the Heritage and
borrowing costs. In this regard, the financial Stabilisation Fund reached a net asset value
strength of T&T prior to the outbreak of of $6.1bn as of mid-May 2020. However, the
Covid-19 insulated it from larger-scale fund has an annual withdrawal limit of $1.5bn
0 30 60 90 120 150 catastrophe. For comparison, Jamaica ranked for budgetary support in unprecedented
PUBLIC DEBT (% of GDP) 56th for financial strength in the same index. emergencies, such as the Covid-19 pandemic.
5 OBG Covid-19 Recovery Roadmap Trinidad & Tobago Graph sources: World Bank; Country Economy May 2021
Part 1: Resilience
6 OBG Covid-19 Recovery Roadmap Trinidad & Tobago Graph source: CBTT May 2021
I 2 3 4
PART PART PART PART
T&T’s Vulnerabilities
Timeline of Interventions
Government response measures
The Miscellaneous Provisions (2019 Novel Coronavirus) Escalated response strategy design: people testing
March 20, 2020 August 26, 2020 positive with asymptomatic symptoms must quarantine
Bill is passed
at home
Travel restrictions are imposed on passengers coming
January 30, 2020 March 23, 2020 Government announces $2bn pandemic relief package
from China August 31, 2020 160,000 rapid antigen test kits are ordered
March 26, 2020 Prime minister announces stay-at-home measures
Covid-19 is declared a global health emergency by the September 5, Government announces liberalised exemption policy to
January 31, 2020 2020 allow nationals abroad to return home
World Health Organisation (WHO) Prime minister appoints a 22-member Road to Recovery
April 16, 2020
Covid-19 team
February 6, 2020 T&T government adopts WHO Internal Grading System Government announces T&T will have vaccines for 20%
October 17, 2020
May 19, 2020 The government launches the New Normal Campaign of the population
First Covid-19 test conducted by the Caribbean Public
February 7, 2020
Health Agency The Ministry of Health designates eight locations across Government announces that the cases have plateaued
July 2, 2020
the country to conduct community testing of the virus October 24, 2020 and promotes personal responsibility to keep cases on a
A multi-sector committee comprising representatives downward trajectory
from various government bodies is created to treat the July 20, 2020 Reopening of schools
March 5, 2020
pandemic and any other emerging infectious disease
situation in the future Beaches and places of worship are closed. Dining at T&T is allocated an initial 100,000 doses of the Oxford-
January 31, 2021
restaurants and bars is banned. No more than five AstraZeneca Covid-19 vaccine via the COVAX Facility
August 17, 2020 people allowed to gather at a time. Schools remain
March 16, 2020 Schools are closed
closed (reopening cancelled). Face masks become
mandatory March 30, 2021 T&T receives the first 33,600 doses via COVAX
March 18, 2020 Ban on gatherings of more than 10 people
8 OBG Covid-19 Recovery Roadmap Trinidad & Tobago Source: MoH May 2021
Part 2: Response
Government Response
Oxford University COVID-19 Government Response Tracker The T&T government acted swiftly in apart from spikes in August-September 2020
response to the pandemic to mitigate its and April-May 2021 – T&T’s mass testing
T&T US UK Barbados Jamaica Guyana Suriname impact on the health care industry, as limitations have not been detrimental to its
well as on the economy. Initial responses wider containment efforts.
100 included containment measures such as
closing the country’s borders, schools and In 2021 governments around the world are
universities, and restricting travel. As of focused on the vaccine rollout; its successful
80 May 19, 2021 the country had recorded implementation will be key to restarting the
approximately 17,669 cases and 331 deaths. economy. The purchase and distribution
of vaccines will depend on public-private
60 Another initial containment measure partnerships, given the logistical and
involved the establishment of a parallel financial challenges of acquiring and
health system, where Covid-19 patients administering them. In January 2021 T&T
40 could get tested and treated separately was pledged 100,000 doses of the Oxford-
from patients undergoing routine health AstraZeneca vaccine via the COVAX facility.
care checks at existing public facilities. As of the end of March 2021 the country
Data from January 15, 2021. OxCGRT collects publicly available information on 17 indicators of had received the first 33,600 doses from the
20
government responses. Eight of the policy indicators record information on containment and As T&T did not have sufficient laboratory or allocated vaccine amount.
closure policies. Four of the indicators record economic policies and five indicators record health trained medical personnel to carry out mass
system policies. The Stringency Index is shown from the day the WHO declared a pandemic.
testing in the early stages of the pandemic, While the T&T government is focused on
0 restoring trust among the population will vaccinating its population, it will also need
be vital moving forwards. However, as to look beyond the near term and build
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lower compared to some other countries – vaccinated citizens around the country.
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9 OBG Covid-19 Recovery Roadmap Trinidad & Tobago Graph source: OxCGRT May 2021
Part 2: Response
10 OBG Covid-19 Recovery Roadmap Trinidad & Tobago Graph source: Centre for Economic Policy Research May 2021
Part 2: Response
Case Study
”
Republic Bank was first established in 1837 in Trinidad While the pandemic has had a negative impact on 2021 the Republic Bank Group joined 42 other global
and Tobago under the name Colonial Bank. Since then, economic activity in T&T, it has accelerated digital banks as founding signatories to the UN-convened
the bank has grown to include operations in Grenada, The Republic Bank Group was a adoption. In March 2021 the bank launched Endcash, Net-Zero Banking Alliance, which aims to achieve net-
Guyana, Barbados, Suriname, the British Virgin Islands, founding signatory to the UN-convened a digital payment and money management app zero greenhouse gas emissions by 2050.
the Cayman Islands, St Lucia, St Vincent and the available to anyone, with or without a credit card.
Net-Zero Banking Alliance
”
Grenadines, St Kitts and Nevis, St Maarten, Anguilla UN's Principles of
and Dominica, as well as Ghana. In another early 2021 milestone, the Republic Bank Responsible Banking framework
Group became the first institution in the English-
In 2020 the Covid-19 pandemic created an economic and schools – allowed the bank to provide new and speaking Caribbean to become a signatory to the
downturn in T&T and the wider Caribbean. Given refurbished devices to support the development of a UN’s Principles for Responsible Banking framework.
Republic Bank’s long-standing presence in the free online primary school curriculum for students. This requires the bank to contribute to societal and
region, the company deployed relief efforts focused environmental policies in line with the UN Sustainable Analyse
on economic and social support, while also making The organisation also pledged $2m to help acquire Development Goals and the Paris Agreement on current
critical adjustments to certain internal operations. testing kits and other critical medical equipment such climate change through its interactions with clients Publicly impact
The bank has supported citizens’ and companies’ cash as ventilators and personal protective equipment – and other stakeholders. “By adopting the Principles report on Responsible on
flow by providing loan moratoria and restructuring progress people
an effort that was assisted by the UN Development of Responsible Banking we will work to create a Banking and
debt for clients affected by the pandemic. The bank Programme T&T and other agencies. In addition, more equitable and sustainable world for future
also created a technical assistance programme for the bank partnered with local charities such as generations by 2030,” Nigel Baptiste, managing planet
commercial clients who required re-tooling and non- Habitat for Humanity to provide sanitation kits to the director of Republic Bank, and president and CEO of
Set targets to
financial support. Meanwhile, the Virtual Education country’s most vulnerable, while also providing food Republic Financial Holdings, told OBG. “We all have a
improve impact and
Support programme – established in partnership and meal support to families and frontline workers in role to play to ensure that the world develops in the implement
with the Ministry of Education, local education bodies cooperation with partner organisations. most equitable manner possible.” Moreover, in April
T&T’s Vulnerabilities
14 OBG Covid-19 Recovery Roadmap Trinidad & Tobago Table source: CBTT May 2021
Part 3: Recovery
Agriculture
As with many energy-centric economies, T&T strengthening the food value chain to make
Contribution of agriculture sector to GDP*, 2015-19 (TT$ m)
has experienced underinvestment in other local food more attractive. The Roadmap to
sectors such as agriculture. The country Recovery proposes rolling out a campaign
imports about $2bn worth of agricultural called Buy Local and Eat Local in an effort to 2015
products annually, accounting for one-third promote the consumption of locally grown
2016
of the total food import bill. produce. Institutions such as public hospitals
and schools are similarly being encouraged 2017
Agriculture is regarded as an essential to source local agricultural products.
sector, and it was therefore not obliged to 2018
shut as part of virus-containment measures. The recovery of T&T’s agriculture sector
Nevertheless, it has had to endure global and will also be supported by regional policy 2019
local supply chain disruptions. As such, the measures. In late April 2020 the Caribbean
0 500 1000 1500 2000
government has increased investment in the Agricultural Research and Development
sector with the aim of creating greater food Institute established a comprehensive *current prices
security for the islands. For example, in mid- strategy that aims to minimise future Agriculture Stimulus Package
2020 it announced that a $500m stimulus disruptions to the regional agri-food supply October 2021 budget TT$500
value of increase in the
70%
package to help boost sustainability and chain. In the short term the strategy is the package FY 2021 allocation to
2020 launch
innovation in the agriculture sector would be focused on supporting and maintaining agriculture
established and funded in 2021. food supply chains, while medium- to long- compared to 2020
term measures seek to increase production,
The government also plans to launch reduce dependence on imports and bolster
initiatives aimed at both creating a more resilience to ensure food security. Increased Focus: High-demand commodities with short production cycles
technologically advanced agricultural system production of planting material for crops Actions: Improved seed quality, alternative feedstock usage, resolution of land tenure issues
to increase the domestic food supply and such as grain legumes is already under way.
15 OBG Covid-19 Recovery Roadmap Trinidad & Tobago Graph source: MoF May 2021
Part 3: Recovery
Construction
While one of T&T’s most important non- Hochoy Highway Extension to Point Local production and sales of cement, 2015-20 (tonnes)
hydrocarbons sectors, construction was not Fortin, which is now expected to open in
deemed essential when the government’s mid-2021 instead of at the start of the 1,000,000 Domestic production of cement Local sales of cement
initial stay-at-home orders were introduced year. The extension project was divided
in March 2020. An exemption, however, into 12 separate packages to encourage 800,000
was made for workers engaged in the participation from local contractors.
600,000
construction of health care facilities and the
Curepe Interchange Project. Meanwhile, the signing of a new project 400,000
by the National Gas Company of T&T to
Despite the widespread shutdown of build eTeck’s Phoenix Park Industrial Estate 200,000
the construction sector, which led to a (PPIE) is signalling a recovery in the energy
sharp decline in economic activity – and infrastructure segment. It also reflects closer 0
2015 2016 2017 2018 2019 2020
consequently employment – a number of relations with China, as Beijing Construction
infrastructure projects were completed in Engineering Group was designated the Contribution of the construction sector to T&T's GDP*, 2015-19 (TT$ m)
2020, demonstrating the capacity of the design-build contractor of the project.
sector to rebound sharply. These included The PPIE will employ at least 1000 people 10,000
the Curepe Interchange, or the Churchill during the construction phase and, once
Roosevelt Highway; Moruga Agro-processing operational, will directly employ more 8000
and Light Industrial Park; Arima Hospital; and than 4500 individuals. The project will not 6000
multiple prominent T&T heritage sites. only provide employment opportunities,
but also increase the country’s natural 4000
Some projects, however, were delayed, such gas production capacity and establish an 2000
as the construction of the 30-km Point industrial park to house companies central
0
Fortin Highway as part of the Solomon to T&T’s diversification agenda. 2015 2016 2017 2018 2019
* current prices
16 OBG Covid-19 Recovery Roadmap Trinidad & Tobago Graph sources: CBTT; MoF May 2021
Part 3: Recovery
Digital 9.3%
year-on-year increase in
While the pandemic disrupted daily activities at internet penetration stood at 77.3% in 2019, social media users in the
home and at work, T&T’s digitalisation agenda, attributed to significant state investment in country
which it rolled out in 2020, helped to mitigate the development of digital infrastructure and
its impact and enabled the resumption of e-services in the public sector. The country
some business activities in new and creative continues to lead the region in this regard, and
ways. This was particularly evident in the
restaurant sector, with the creation of food
has seen a more than seven-percentage-point
increase in penetration since 2015. With digital
35.3% e 136%
year-on-year growth e rc E-b
and service delivery apps such as Food-TT and adoption and innovation both accelerated by m u mobile penetration as a
in the average speed
sin
foodDROP enabling businesses to remain afloat the pandemic, T&T saw a widespread increase share of the population
o
of mobile internet T&T
E-c
e
during restaurant closures. By May 2020, just in the usage of online solutions such as digital
ss
connections Digital
two months into the lockdown, Food-TT had banking services, which was accompanied by
partnered with 71 restaurants, 19 grocery robust cybersecurity measures. Economy
stores and produce providers, six supplement (January
stores and two pharmacies. The National ICT Company of T&T, or
nt
2021)
me
E-b
iGovTT, is the implementation arm of the
nk
rn
ve
a
Boosting digital adoption was already on the Ministry of Public Administration and Digital ing o
government’s agenda before the onset of Transformation. It accelerated many of its E-g
the pandemic; in 2018 it launched the five- existing initiatives, adapted quickly to create
year National ICT Plan 2018-22, which aims work-from-home capabilities for employees 109.7% 21%
to promote digital adoption throughout and created chatbots on most government year-on-year growth
year-on-year growth
all sectors of the economy and among the ministry websites. These digital improvements in the share of web
in the average speed
population. Internet access is central to were crucial to the continuation of public traffic being accessed by
of fixed line internet
increasing ICT adoption. According to the services during the crisis, when both resources tablets as of December
connections
International Telecommunication Union, T&T’s and physical mobility were limited. 2020
17 OBG Covid-19 Recovery Roadmap Trinidad & Tobago Infographic source: We Are Social; Hootsuite May 2021
Part 3: Recovery
T&T’s Vulnerabilities
Energy Efficiency
In mid-2020 Trinidad & Tobago’s government T&T’s Energy Policy
The NewGen plant is
drafted the first phase of the Roadmap to Recovery Existing measures Proposed measures
in view of getting the economy back on track after expected to provide 27,000
the impacts of the Covid-19 pandemic. The first tonnes of green hydrogen - Standard Tax Credits - Feed-in Tariff
phase includes plans to enhance energy sector per year by 2024 Renewables - Tax reduction or Exemption - Net Metering
activity, and to move forwards with renewable - Public Demonstration - Interconnection Standards
energy and energy-efficient initiatives, while At the same time, the country is striving to reduce
- Energy Efficiency Standards
the second phase seeks to expand the use of carbon emissions from downstream activities. - Minimum Energy Performance
renewable energy and improve energy efficiency. T&T is one of the world’s largest producers and Standards - Restrictions on Incandescent Bulbs
exporters of ammonia. There are 11 ammonia Energy Efficiency
- Building Codes - Appliance Labelling Standards
In order for T&T to foster growth in the renewable plants in the country, including two complexes - Tax Credits
energy subsector, a comprehensive framework and at the Point Lisas Industrial Estate, which have a - Tax Reduction or Exemption
legislation is needed. There have been calls from combined annual capacity of 5.2m tonnes. The
economists for an outline of renewable energy Tringen ammonia complex is set to receive a supply
goals as well as budgetary targets. of green hydrogen from NewGen Energy, the first T&T’s Paris Climate Agreement Actions
hydrogen-production facility in Trinidad, following Reduce emissions by 15% in three sectors
In the meantime, the Ministry of Energy and the signing of a memorandum of understanding
Energy Industries (MEEI) is developing renewable in August 2020. NewGen is expected to provide
utility-scale projects with help from private sector 27,000 tonnes of green hydrogen per year by 2024,
entities. In late June 2020 the MEEI announced that which will partially replace some of the natural Transport Industrial Operations Power Generation
a consortium formed by BP Alternative Energy T&T, gas used in the ammonia-production process. In
Shell T&T and Lightsource BP won the tender to February 2021 Spain’s Fistrerra Energy announced
develop a 92.2-MW solar photovoltaic (PV) plant at its intention to invest in the NewGen project, in Using green, innovative technology such as solar energy and hydrogen in industrial
Couva and a 20-MW solar PV facility at Trincity. partnership with T&T energy firm Kenesjay Green. processes to boost green petrochemicals and clean energy generation
20 OBG Covid-19 Recovery Roadmap Trinidad & Tobago Infographic sources: MoF; US Department of Energy May 2021
Part 4: Reinvention
Case Study
The National Gas Company of Trinidad and Tobago At a time when many companies are reducing
The NGC Group implemented several measures during the Covid-19 pandemic to ensure that
(NGC) is an integrated energy firm operating capital spending, the oil and gas industry has
across the gas value chain. NGC maintains and pushed for the adoption of digital solutions operations continued safely and without disruption:
operates a 1000-km gas pipeline network, both to increase efficiency, productivity and safety.
offshore and onshore, with an installed capacity Although NGC was already pursuing digitalisation
of 4.4bn standard cu feet per day. NGC’s core before the pandemic – for example, through the Work-from-home protocols Health, safety and well-being
business includes the aggregation, purchase, sale, use of drones for inspections and 3D-mapping
transmission and distribution of natural gas. NGC technologies – the crisis accelerated this process.
also has links to the downstream and upstream The firm and its subsidiaries are now using data
segments through subsidiaries and investments. from digital devices in the field to generate
Looking to the future, the company is diversifying dashboards to enable faster decision-making.
its offerings to include clean energy.
In addition to the adoption of emerging
Natural gas is the largest contributor to Trinidad technologies, the energy sector is moving to
and Tobago’s economy. Prior to the Covid-19 embrace the green agenda. Natural gas can play Physical-distancing guidelines Focus on cybersecurity
pandemic, international energy markets were a leading role in the transition, as well energy
experiencing several challenges, including an efficiency and clean energy technologies. “It is
oversupply of liquefied natural gas and the imperative to generate synergies between players
overproduction of petrochemicals for industrial in the private sector and the government to
use. As the crisis hit, it exacerbated price drops achieve our common climate goals,” Mark Loquan,
when demand for energy and commodities fell. president of NGC, told OBG.
Valued-added Agriculture
Investing in the country’s agriculture sector of adding value to the production chain. The is highly regarded in the culinary industry. Public Sector Investment Programme 2021
is key to diversifying the economy. This facility spans 7.6 ha of land, and comprises As part of efforts to enhance the industry,
has become even more important as the five factories for the manufacture of efforts in partnership with the World Food security and sustainability targets
outbreak of Covid-19 highlighted the threat agricultural products with higher export Intellectual Property Organisation are under
Reduce the food import bill to $4.48bn
of food insecurity in Trinidad and Tobago. potential and six additional lots of land. way to help establish and protect cocoa
farmers. The organisation suggests solutions Increase employment in the agriculture sector to 4.2%
In this light, the first phase of the Roadmap For cultivated crops, growth opportunities such as trademarking and patenting T&T
to Recovery suggested the implementation of can be found in the cocoa industry. In 1921 cocoa products and designs, using social Increase the contribution of the agriculture sector to GDP to 1.3%
policies aimed at modernising the agricultural cocoa production peaked at approximately media to build brand awareness, and
system and increasing agricultural production 35,000 tonnes and was of high quality thanks developing new techniques and processes Investment Strategy 2021-25
in order to reduce the import bill. to the disease-resistant Trinitario cocoa bean. that distinguish their business. Implementing a
While production dropped significantly to Comprehensive Crop
Biodiversity Programme
In the second phase of the roadmap, pillar about 500 tonnes per year as of end-2019, Increasing the availability of loan instruments Establishment of the Land Boosting Agricultural
two, titled “Making food security a reality cocoa farmers earned around $4.6m in is also vital to further growth in the industry. Management Authority Production
in T&T”, focuses on the use of modern revenue between January and August 2020. While taxes on agricultural products have
Agricultural Land Coconut Industry
technology to improve the manufacturing Between 2018 and 2019 export revenue been relaxed, access to financial capital Management Rehabilitation
and quality of agricultural products, with amounted to $17.9m. T&T’s major export from the Agricultural Development Bank Agriculture
policy directives
the broader objective of attracting young markets include the Netherlands, Germany, remains constrained. However, the Ministry National Seed Bank Upgrade of Key
entrepreneurs to the sector. Switzerland, Japan and the US. of Agriculture, Land and Fisheries’ move Project Infrastructure
towards digitisation is expected to speed Fisheries Management Upgrade of Key
In line with these objectives, the $90m Looking forwards, cocoa from T&T has up bureaucratic processes related to Research and Development Infrastructure
Programme
Moruga Agro-processing and Light Industrial the potential to become a regional brand, land ownership, which will in turn enable
Park was opened in mid-2020 with the aim especially as the flavour profile of T&T cocoa landowners to access credit more quickly. Provision of Agricultural Access
to Targeted Commodities and
Strategic Crops
22 OBG Covid-19 Recovery Roadmap Trinidad & Tobago Infographic source: MoF May 2021
Part 4: Reinvention
Sustainable Construction
Mid- to long-term With infrastructure development forming minister directly on the progress towards
Appoint a high-level team to develop a detailed an integral part of T&T’s economic recovery achieving the following five objectives:
policy priorities for
plan to report to the prime minister. Targets strategy, the government is working to • Decrease and eliminate sector
the reinvention of the include: enhance productivity in the construction bureaucracy;
construction sector • De-bottleneck and eliminate sector sector. In phase one of the Roadmap to • Create a growth framework;
bureaucracy; Recovery the government included plans to • Implement construction-related
• Create an enabling framework; boost both public and private spending in the legislation and regulations to support a
Identify near-term projects to be tendered in • Enact enabling construction-related legislation construction sector. It aims to move towards smart and green building environment;
FY 2021 and beyond, and create a construction and regulations to support a smart and energy- more energy-efficient and sustainable • Improve the ease of doing business; and
pipeline with a firm one-year outlook to support efficient environment; construction, while at the same time focusing • Digitalise procedures and capture data
planning and execution processes, and ensure • Improve the ease of doing business; and on digitalising and streamlining procedures to to modernise the construction sector
supply chain alignment. Currently under review • Digitalise procedures and capture data to improve the ease of doing business. to attract both public and private
are 72 state projects that could potentially create an e-construction sector to catalyse investment.
commence in FY 2021 private and public capital To further boost construction activity,
the Roadmap to Recovery committee A crucial consideration for the sector’s
recommended settling outstanding debts reinvention is how climate change will
Immediately settle the significant tranche of Extend the construction sector fiscal incentives in the sector and speeding up regulatory affect projects, especially given that T&T
debts owed to contractors and represented to tourism-related construction projects approval times for a large number of “shovel- consists of two islands. Rising sea levels, for
by outstanding certificates, using appropriate commencing on or before December 31, 2020 to ready” private sector-backed projects that example, are reflected in building codes for
financing and funding mechanisms to replenish mitigate uncertainty and to start projects that together are worth more than $600m. projects funded by the central bank. Indeed,
liquidity and cash flow and improve confidence have previously been postponed or delayed construction projects are becoming more
and private sector support It also recommends that an execution task costly due to the inflation impact of extreme
force be created to report to the prime weather risks on property insurance rates.
23 OBG Covid-19 Recovery Roadmap Trinidad & Tobago Infographic source: Roadmap to Recovery May 2021
Part 4: Reinvention
Digital Future
Around the world, and in T&T in particular, Another important component of T&T’s Ease of doing business index rankings for T&T, 2020
the pandemic has not only sped up the digital transformation is establishing a
adoption of digital tools, but also emphasised financial technology (fintech) ecosystem Enforcing contracts
the importance of digitalisation to economic across the two islands. However, given that
Paying taxes
development and resilience. take-up is currently low, a combination of
clearly outlined regulatory requirements and Registering property
Government infrastructure and wide-scale a public education campaign should be rolled Trading across borders
adoption of digital capabilities are both out to broaden awareness of fintech. This
crucial for the growth of T&T. The country would help to engage the population and Dealing with construction permits
ranks relatively low on the ease of doing showcase the associated benefits of fintech.
business index within the World Bank’s Resolving insolvency
“Doing Business 2020” report, in 105th place The incorporation of digitalisation is vital to
Starting a business
out of 190 economies – though many areas boosting financial inclusion. To this end, RBC
could be improved with digital innovation. Royal Bank, for instance, redesigned 80% of Getting credit
its branches to include a digital centre at Protecting minority investors
The Roadmap to Recovery highlights the the front of the store. Since the pandemic
importance of digitalisation to achieving started, RBC Royal Bank has doubled its Getting electricity
its objectives and outlines eight jumping- online banking registrations. With plans to
off points, which are primarily focused on create digital identification for all citizens,
financial services. Central to this is the banks could reduce stringent measures
government’s plan to roll out e-identity cards, such as multiple forms of ID and proof of
which would ease access to banking as well income, which would help increase access to 190 180 170 160 150 140 130 120 110 100 90 80 70 60 50 40 30 20 10 1
as facilitate access to public services. underbanked and unbanked individuals. * out of 190 economies
24 OBG Covid-19 Recovery Roadmap Trinidad & Tobago Infographic source: World Bank May 2021
Part 4: Reinvention
Case Study
The Guardian Group is a pan-Caribbean company offering equipment to manage the health crisis. The donation came
integrated financial services to English- and Dutch-speaking the day after the EU and the Caribbean Public Health Agency
nations of the region. The firm’s operations began in 1847 donated 20,500 respirator masks and surgical masks to T&T.
with the establishment of a Trinidad office of Standard Life Life
Edinburgh. Today, the group includes three financial services The pandemic has led to a complex market dynamic in
companies in Trinidad and Tobago: Guardian Life, Guardian the insurance sector. Mobility restrictions imposed on the
General and Guardian Asset Management. The firm also has population have created challenges to new sales and business Finance Health
operations in Jamaica, the Dutch Caribbean, Barbados and retention. The market reacted by accelerating the pace of
Grenada, as well as the North and East Caribbean. digitalisation, which has been well received. Changes due to
the pandemic have also resulted in a new wave of product Core
When the extent and severity of the Covid-19 pandemic became development. “While the trajectory of the wider recovery Business
apparent, T&T imposed lockdown measures and closed its air appears challenging, there have been a number of positive
borders. As a result, the country was able to largely contain the structural changes in the economy’s dynamics that may make Lines
virus during the early months of 2020, before a wave in August the country more competitive in the long run, such as increased Investment Pensions
and September of that year. Cases fell shortly thereafter, with digitalisation,” Ravi Tewari, CEO of Guardian Holdings, told OBG.
the seven-day average measuring 29 as of March 23, 2021.
Despite the global economic headwinds, the group is eyeing a
In a bid to support government response efforts, the group regional expansion strategy that would allow it to diversify its
donated two ventilators to the Ministry of Health in late March offerings in markets throughout the Caribbean while boosting
Home Motor
2021. This was part of a private-sector-led initiative to ensure profits. As part of this plan, Guardian Life acquired the Jamaican
that the country had enough medical and personal protective life and annuity portfolio of NCB Financial Group in July 2020.