Group 3 :

Muhammad Daffa R ( 20190420058)

Tiara Ramadhani ( 20190420078)
Mirza khayhan asytiani ( 20190420152)
Widya nurul Jannah ( 20190420310)

The Resummary of the MSCC failure problem, that is:

Staff assigned to the MSCC organizational structure are not competent for their
duties.
 Leon Lassiter, Leon Lassiter have the role as aVice President of Marketing
of the MSCC, and also Lassiter has additional roles at MSCC in various
areas of communications, graphic arts, and print operations, but Lassiter
has no experience in information technology
 Jeff Hedges, has the role of vice president of MSCC Public finance, and is
responsible for computer control
 Ed Wilson, Vice President of Public Affairs and Operations
 Simon Kovecki has a role in MSCC as system analyst
 Greg Ginder has role as President of UNITRAK corporation.
When the software gets operated it can't run smoothly and users complain that
the software that serves. Classister suspected that a large part of the problem
was that the new software was different, and asked UNITRAK to work with use in
adapting the UNITRAK software so that better meet their needs. When UNITRAK
was about to help operate the software, Kovecki forgot to order a new modem
that would allow Unitrack experts to remotely access the system. The conclusion
of the chaos in the use of the software was not due to UNITRAK's fault in making
the software, because of a lack of information from Lasisster and MSC. Because
they did not inform the staff about the system change, there was no socialization
about the program to be used and the staff ended up confused about the new
software replacement. The organization should have a plan for the information
system requirements and plans to implement the system itself, ask the opinions
of employees who are in the operation of the system in the field and provide
training to employees in understanding the essence of using the system.

IS politics within this organization.

yes, there is politics. because Lassier tries to use his power and influence to carry
out his own plans. without teamwork. He collaborates with Hedges in the middle
of his plan only to achieve the goal of getting permission from the directors.