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LAURENCE C. FABIALA
ENVIRONMENT AND MARKET
CARPENTRY 9
Module ENVIRONMENT AND MARKET
(MARKET-TOWN)
2
CONTENT STANDARD
PERFORMANCE STANDARD
LEARNING COMPETENCIES
MODULE IN TLE-IA_CARPENRY 9
ENVIRONMENT AND MARKET
Lesson
Let us determine how much you already know about Environment and Market.
Take this test.
Direction: Read and answer the following question below. Encircle the letter of the best
answer.
1.Which is known as the task environment which comprises of external forces and factors
that are directly related to the business?
A. External Enironment C. Macro Environment
B. Internal Environment D. Micro Environment
2. Which include all the parties which provide resources needed by the organisation?
A. Competitor C. Public
B. Partners D. Suppliers
3. Which of the following includes all the forces and factors inside the organisation which
affect its marketing operations?
A. External Enironment C. Macro Environment
B. Internal Environment D. Micro Environment
4. Who are the players in the same market who targets similar customers as that of the
organisation?
A. Competitor C. Public
B. Partners D. Suppliers
ENVIRONMENT AND MARKET
Read Lesson 1 very well then find out how much you can remember and how much
you learned by doing the activities below.
The marketing activities of the business are affected by several internal and external
factors. While some of the factors are in the control of the business, most of these are not
and the business has to adapt itself to avoid being affected by changes in these factors.
These external and internal factors group together to form a marketing environment in
which the business operates.
What is Marketing Environment?
Marketing Environment is the combination of external and internal factors and forces
which affect the company’s ability to establish a relationship and serve its customers.
Components of Marketing Environment
The marketing environment is made up of the internal and external environment of the
business. While the internal environment can be controlled, the business has very less or
no control over the external environment.
Internal Environment these includes all the forces and factors inside the
organisation which affect its marketing operations. These components can be
grouped under the Five Ms of the business, which are: Men, Money, Machinery,
Materials, and Markets.
External Environment constitutes factors and forces which are external to the
business and on which the marketer has little or no control. The external
environment is of two types:
Micro Environment the micro-component of the external environment is also known as the
task environment. It comprises of external forces and factors that are directly related to
the business. These include suppliers, market intermediaries, customers, partners,
competitors and the public.
Suppliers include all the parties which provide resources needed by the
organisation.
Market intermediaries include parties involved in distributing the product or
service of the organisation.
Partners are all the separate entities like advertising agencies, market
research organisations, banking and insurance companies, transportation
companies, brokers, etc. which conduct business with the organisation.
Customers comprise of the target group of the organisation.
Competitors are the players in the same market who targets similar
customers as that of the organisation.
Public is made up of any other group that has an actual or potential interest
or affects the company’s ability to serve its customers.
Macro Environment the macro component of the marketing environment is also known as
the broad environment. It constitutes the external factors and forces which affect the
industry as a whole but don’t have a direct effect on the business. These include the
following:
MODULE IN TLE-IA_CARPENRY 9
ENVIRONMENT AND MARKET
Social-Cultural Environment
The social-cultural aspect of the macro-environment is made up of the lifestyle,
values, culture, prejudice and beliefs of the people. This differs in different
regions.
Activity 1: Crossword Puzzle Direction: Use the clue to complete the crossword puzzel
below.
Activity 2: True or False: Read and analyze the following statement. Write True if the
statement is correct however if the statement is wrong write False.
1. Marketing activities of the business are affected by several internal and
external factors which can all be controlled.
2. External Environment constitutes factors and forces which are external to the
business and on which the marketer has little or no control.
3. Micro Environment the micro-component of the external environment is also
known as the task environment.
4. Suppliers include all the parties which provide resources needed by the
organisation.
5. Partners are all the separate entities which conduct competition with the
organisation.
6. Public is made up of any other group that has an actual or potential interest or
affects the company’s ability to serve its customers.
7. Political-Legal environment is made up of the people who constitute the
market. It is characterised as the factual investigation and segregation of the population
according to their size, density, location, age, gender, race, and occupation.
8. The economic environment constitutes factors which influence customers’
purchasing power and spending patterns.
MODULE IN TLE-IA_CARPENRY 9
ENVIRONMENT AND MARKET
Activity 3: Venn Diagram Direction: Using the diagram write details that tell how the two
types of external environment are different in the outer circle however, write details that tell
how the topics are alike where the circles overlap.
Macro-Environment Micro-Environment
ENVIRONMENT AND MARKET
Lesson
Let us determine how much you already know about Environment and Market. Take this
test.
https://www.google.com/url?sa=i&url=https%3A%2F%2Fwww.iconfinder.com%2Ficons%2F2356279%2Fbusiness_businessman_competition_competitors_team_icon&psig=AOvVaw3nfNpjC55yUE7cao2rJq4s&ust=1597284758021000&source=images&cd=vf
e&ved=0CAMQjB1qFwoTCODY1NbLlOsCFQAAAAAdAAAAABAJ
MODULE IN TLE-IA_CARPENRY 9
ENVIRONMENT AND MARKET
Read lesson 2 very well then find out how much you can remember and how much
you learned by doing the activities below.
Knowing who your competitors are, and what they are offering, can help you to make
your products, services and marketing stand out. It will enable you to set your prices
competitively and help you to respond to rival marketing campaigns with your own
initiatives.
You can use this knowledge to create marketing strategies that take advantage of
your competitors' weaknesses, and improve your own business performance. You can also
assess any threats posed by both new entrants to your market and current competitors.
This knowledge will help you to be realistic about how successful you can be.
This guide explains how to analyse who your competitors are, how to research what
they're doing and how to act on the information you gain.
Who are your competitors?
All businesses face competition. Even if you're the only restaurant in town you must
compete with cinemas, bars and other businesses where your customers will spend their
money instead of with you. Your competitor could be a new business offering a substitute
or similar product that makes your own redundant. Competition is not just another
business that might take money away from you. It can be another product or service that's
being developed and which you ought to be selling or looking to license before somebody
else takes it up.
You can get clues to the existence of competitors from:
local business directories
advertising
press reports
exhibitions and trade fairs
questionnaires
searching on the Internet for similar products or services
information provided by customers
flyers and marketing literature that have been sent to you - quite common if you're
on a bought-in marketing list
searching for existing patented products that are similar to yours
planning applications and building work in progress
What you need to know about your competitors?
Monitor the way your competitors do business. Look at:
the products or services they provide and how they market them to customers
the prices they charge
how they distribute and deliver
the devices they employ to enhance customer loyalty and what back-up service they
offer
their brand and design values
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ENVIRONMENT AND MARKET
Find out as much as possible about your competitors' customers, such as:
who they are
what products or services different customers buy from them
what customers see as your competitors' strengths and weaknesses
whether there are any long-standing customers
if they've had an influx of customers recently
What they're planning to do
Try to go beyond what's happening now by investigating your competitors' business
strategy, for example:
what types of customer they're targeting
what new products they're developing
what financial resources they have
Draw up a list of everything that you've found out about your competitors, however small.
Put the information into three categories:
what you can learn from and do better
If you're sure your competitors are doing something better than you, you need
to respond and make some changes. It could be anything from improving customer
service, assessing your prices and updating your products, to changing the way you
market yourself, redesigning your literature and website and changing your
suppliers.
Try to innovate not imitate. Now you've got the idea, can you do it even better,
add more value?
Your competitors might not have rights over their actual ideas, but remember
the rules on patents, copyright and design rights. For more information, consult
Intellectual property as a business tool.
what they're doing worse than you
Exploit the gaps you've identified. These may be in their product range or
service, marketing or distribution, even the way they recruit and retain employees.
Customer service reputation can often provide the difference between
businesses that operate in a very competitive market. Renew your efforts in these
areas to exploit the deficiencies you've discovered in your competitors.
But don't be satisfied about your current strengths. Your current offerings
may still need improving and your competitors may also be assessing you. They may
adopt and enhance your good ideas.
MODULE IN TLE-IA_CARPENRY 9
ENVIRONMENT AND MARKET
Activity 1: True or False: Read and analyze the following statement. Write True if the
statement is correct however if the statement is wrong write False.
1. Knowing who your competitors are, and what they are offering, can help you to
make your products, services and marketing stand out.
2. Competition is not just another business that might take money away from
you.
3. If you're sure your competitors are doing something better than you, you need
to respond and make some changes.
4. Try to imitate not innovate if you've got the idea, you can copy it.
Activity 2: Direction: Answer the given question below assuming that you are planning to
start a furniture shop in your town.
MODULE IN TLE-IA_CARPENRY 9
ENVIRONMENT AND MARKET
MODULE IN TLE-IA_CARPENRY 9
ENVIRONMENT AND MARKET
Lesson
This lesson will tell you about the different Products & services available in the
market. After going through this lesson, you are expected to:
anayze the different product available in the market.
Let us determine how much you already know about Environment and Market. Take this
test.
Direction: Read and answer the following question below. Encircle the letter of the best
answer.
1.Which of these items are generally standardized and are marketed to a wide cross section
of industrial users?
A. Component parts
C. Raw Material
B. Light Equipments
D. Supplies
2.Which of theseconsumer products and services with unique characteristics or brand
identification for which a significant group of consumers is willing to make a special
purchase effort?
A. Convenience product
C. Shopping product
B. Unsought products
D. Speciality products
3.Which of these are the basic products which enter into the production process with little
or no alterations?
4. Which of these consumer product or service that customers normally buy frequently,
immediately and without great comparison or buying effort?
A. Convenience product C. Shopping product
B. Unsought products D. Speciality products
5. Which of the following are those which are used in the production process. They are
normally treated as user customers?
MODULE IN TLE-IA_CARPENRY 9
C. Heavy and Part
D. Raw Material
MODULE IN TLE-IA_CARPENRY 9
ENVIRONMENT AND MARKET
Read lesson 3 very well then find out how much you can remember and how much
you learned by doing the activities below.
What Is a Product?
These are anything that can be offered in a market for attention, acquisition, use, or
consumption that might satisfy a need or want. Product can in form of goods, services,
experiences, events, persons,places, properties, organizations, information or ideas.
2. Industrial products are products purchased for further processing or for use in
conducting business. They are classified by the purpose for which the product is
purchased- Raw materials and parts, Capital and Supplies and services.
Material and parts Goods that enter the product directly. The cost of these
items are treated by the purchasing company as the part of manufacturing
cost. Material and parts are further segregated into three parts that are: Raw
Materials
for sale that Manufacturing
are essentially Materials
intangible and do and Component
not result Parts. Example:
in ownership.
Teaching, Counseling, Legal advice and etc.
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Raw Material: These are the basic products which enter into the
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ENVIRONMENT AND MARKET
Capital Items Capital items are those which are used in the production
process. They are normally treated as user customers. Capital items are classified
into three groups: Heavy equipments, Light Equipments, Plant and Buildings
Heavy Equipments: These are the major and long term investments
such as general purpose and special purpose machines, turbines,
generators and earth moving equipments.
Light Equipments: Light equipments and tools which have lower
purchase prices and are not considered as the part of heavy
equipment such as typewriters, computers and small electric motors.
Plants and Buildings: These are the real estate property of the
company. It includes the firm offices, plant, warehouses, warehouses
and parking lots.
Supplies and Services support the operations of the purchasing organization.
They are not consider as the part of the finished goods. They are further segregated
into two parts: Supplies Services
Supplies: These items are generally standardized and are marketed to
a wide cross section of industrial users. Such as paints, oils, greases,
pencils, stationary etc.
Services: Company needs a wide range of services like building
maintenance services, auditing services, legal services, courier
services and many more.
Other forms of products available in the market.
Organization Market consits of activities undertaken to creat maintain, or change
attitudes and behavior target consumers toward an organization.
Person marketing consists of activites undertaken to creat, maintain or change attitutes
and behavior of target consumers towards particular people.
Place marketing consists of activites undertaken to creat, maintain or change attitutes
and behavior of target consumers towards particular places. Example: Tourism.
Social marketing is the use of commercial marketing concepts and tools in programs
designed to influence individuals’ behavior to improve their well-being and that of
society. Exmple: Public helath campaign and Tourism.
Experiences represents what buying product or service will do for costumer. Example:
Treasure Land and Disney Land.
Services is a form of product that consist of activities, benefits, or satisfactions offeres
ENVIRONMENT AND MARKET
Activity 1: Crossword Puzzle Direction: Use the clue to complete the crossword puzzel
below.
Activity 2.3: Venn Diagram Direction: Using the diagram write details that tell how the two
types of product are different in the outer circle however, write details that tell how the
topics are alike where the circles overlap.
MODULE IN TLE-IA_CARPENRY 9
ENVIRONMENT AND MARKET
Activity 2.3: Direction: List down the different product which is available in the market near
your locality.
CONSUMER PRODUCT
Convenience Shopping Specialty Unsought
INDUSTRIAL PRODUCT
Material and Parts Capital Item Supplies & Services
References:
https://www.slideshare.net/joydeephazarika/marketing-products-services
https://marketing-insider.eu/4-types-of-consumer-
products/#:~:text=A%20convenience%20product%20is%20a,fast%20food%2C%20sugar%2
0and%20magazines.
https://www.slideshare.net/monirba2014/industrial-marketing-32670892
https://www.infoentrepreneurs.org/en/guides/understand-your-competitors/
https://www.feedough.com/marketing-environment/
https://www.slideshare.net/gilbertbautista3/module-2-environment-market
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PERSONAL ENTREPRENEURIAL COMPETENCIES (PeCS)
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