Lo Mesta Kes ay earn freo~ every migta Ke | ead if ever UNIVER: OF ECONOMICS GROUP DISCUSSION REPORT 6y2p— HO CHI MINH CITY i Foreign Language for Economics Date:22rd March, 21 rte Time: Venue: Zalo Group: 03 Homework No. 2 0g, a= {No.| Fullname of — | Titles Activities Evaluation | members 1 |Nguyen Ngoc Yen | Leader | Writing an email as the owner of | A Pampas Leather company to WCA order to summary the points agreed and clarify some information. | Collecting and summing up all | information from all members to I accomplish homework No.2 [2 [Nguyen Ngoc Bich | Member | Consolidating all member's A | Phuong ideas to finished task 1.3 (3 | Doan Thi Thu Member | Collecting new vocabularies on | A caste study Pampas Leather Company Working well with the team to finish the homework (4 | Le Tuan Vinh Member | Working closely with,team to A | finish task 2.2 ‘5 [Tran Thi My Tien | Member | Sharing her opinions to finish B | task 2.1 as well 6 | Huynh Thi Thuy Vy | Member | Discussing actively with the A team about her task, then sum up. all comments about for question I page 91 7 | Pham Anh Thu Member | Collecting new vocabularies “3 | A | Doing Business Internationally” Scanned with CamScannerTran Thuy My Member | Noting down the information on [A paraph “Tim Collins Goes To Saudi Arabia” from team’s comments Phan Thi Hau Member | Working closely with team to A finish her task, exercise on page 90 Scanned with CamScannerUNIT 9: INTERNATIONAL MARKETS PAMPAS LEATHER COMPANY New Vocabularies |New Word | Word Transcriptio | Meaning Example | Form |n Negotiate | Verb | /na'gauJfieit/ | to have formal We want to negotiate | (Thuong discussions with | a settlement that | lugng) someone in order | is fair to both sides. | to reach an | agreement with them Well- Adj / wel having a respected | World Music is now Lestablidea r'steb.lyv —_| position, because | well-established (Ding of being and popular with mass | vig) successful, etc. audiences. over a long period ‘Export Verb |/ik'spo:t/ to send goods to _| French cheeses are (Xudt khdu) another country | exported to many L for sale different countries. [Exporter [Noun |/ik'spo:.tar! [a person, country, | Japan is a major | (Nguoi xuat or business that —_| exporter of cars. | khau) sells goods to another country Accessory |Noun |/ok’ses.ori/ | something added | Sunglasses are much (Phu kién) to a machine or more than to clothing that a fashion accessory | has a useful or | decorative purpose Distributor |Noun_| /dr'strib.jo.ter/ | a person or We have appointed the (Nha phan organization that | company as sole phéi) supplies goods to | distributor shops and of our goods in Japan. Scanned with CamScanner= \ companies Ee ae Term Noun |/ts:m/ the conditions that | Under the terms of \ @ieu control their contract, khoan) an agreement, employees must give arrangement, or —_| three months’ notice if activity they lea oo Fulfill Verb | /fol hiv to supply what has | Orders are fulfilled on (Hoan been ordered a first-come-first- thanh) | served basis. To: procurementdept@westcoastapparel,com From: yen.nguyenngoc@pampasleather.com Subject: Clarifying the term of,contract. the Dear team, T hope you have a nice day. I wrote this letter to summarize the points that were agreed on at the last meeting, I will be able to supply three models: 1. The Clubman -$380 per unit 2. The Nightrider - $280 per unit 3. The Look — $ 80 per unit You knew The Clubman will be costly to produce because it is hand- finished, made of high-quality leather, and has a unique design. As discussed, besides, to reduce the cost of production, I will outsource the manufacture of the cheapest model, the Look, to a Chinese firm. Moreover, I would like to clarify some information such as the size of the order, the payment term, discount, delivery, and guarantee. The size of the order: Scanned with CamScannerCould you buy a large number of the Clubman model, at least 3,000 jackets? I need a large order to cover the cost of the additional worker. Payment term: By bank transfer as soon as the goods have been dispatched Discount: = 2% introductory on the list price for new customers at the first order - 3% for further orders Delivery: Within one week of the agreed date Guarantee: Three years. If you have any questions, do not heritage to contact me. I am looking for your response. Regards, Yen Nguyen Tite 7 3 DOING BUSINESS INTERNATIONALLY New Vocabularies: Scanned with CamScanner(chii tich; tng —\\ théng) New Word President Word Form Noun Meaning Example the person who has the ‘The company’s board of directors will name anew president at its ete [next meeting. Paperwork | Noun She like (cong viée gidy involves writing and | everything about 10) reports and keeping —_| her job except | _ records, __the paperwork. Interrupt Verb |/,into'rapy/ to stop a person from | Don't interrupt (ngat loi) speaking fora short the speaker. period by something | ou say or do. _| Insist Verb | /in'sist/ to state or demand She insisted on (cé nai, khang forcefully, despite seeing her khang di) opposition. “lawyer, Exchange Noun | /iks'tfeinds/ | the act of giving ‘An exchange of (sy trao déi) something to someone | ideas/information and them giving you something else. Exchange Verb | /iks'tfeind3/ | to give s.th to s.0 | We can exchange (trao déi) and receive something | addresses when from that person. we see each other. : Exclusive adj /k'sklu-stv/ | selling through only There is an (Déc quyén) one intermediary ina _| exclusive agency particular geographic | for the sale of area, Ford cars in this city. Agent Noun | /eidgont/ a person who is paid to |] ama (ngudi dai ly) buy or sell products or_| sales agent, Scanned with CamScannerprovide a service for a company, but who is not a regular ea employee. i : Consideration | Noun | /kon,sido'reifn/ | the act of thinking The whole matter (sy xem xét, sur about s.o carefully. | needs careful cn nhac) consideration. Consult | Verb | /kan'salt/ To get ‘You can (hoi y kién) information or advice | consult your from a person. doctor. Compliment | Noun |/komplimont/ | a remark or action that | Thanks for (Idi khen nggi) expresses approval, | your compliment. admiration, or respect. Compliment | Verb | /komplimont/ | to praise or express TI must (khen nggi ) admiration for someone) compliment you |~t ~ on your handling ofa very difficult situation. Appreciate Verb | /o'pri:fieit/ to recognize how good | We appreciate | (danh gia cao) someone or something | your ability. is and to value him, | her, or it. Agency Noun | /eidgonsi/ a business that Our company has (dai ly, chi represents one group _| agencies all over nhanh) of people when dealing | the world. with another group. Agreement Noun | /o'gri:mont/ the condition of having | Leaders of both (su théa thuan) the same opinion, or countries signed groups to do s.th or to | an agreement to obey the same rules. | exchange diplomats. Task1.1: Tim Collins made several mistakes because he lacked knowledge of the local business culture. Scanned with CamScannerThere were 6 mistakes: 1. Tim turned down AI - Jabri’s offer of coffee. In the Arab world, it is polite to accept at least one cup of coffee/tea. 2. Tim hadn't gone sightseeing Riyadh, which is probably a city that Al - Jabri was proud of. 3. In the Arab world, it is usually when someone interrupts the conversation to take telephone calls. Therefore, Tim should not have been down when AI - Jabri did this. 4. Tim admired a painting in Al - Jabri’s office then Al - Jabri insisted on giving it to him. In Arab, if a guest admires something, the host may sometimes offer it as a gift. 5. Tim did not prepare precisely for his presentation. 6. Tim misinterpreted Al - Jabri’s comment “if God pleases” which did not mean the agreement of placing an order. Task 2.1 Do you think Selig will be able to work with Pedro ongoin venture? Give yeason for your answer. I think Selig won’t be able to work with Pedro on the joint venture. As Selig said, they are so different in the way of doing business. Selig is more focused and straightforward about the business topic. In return, Pedro is more lay back. He often had uninvited people to join the meeting who are his colleagues. It would be no big problem if those colleagues participated in the meeting’s topic. They were there distracting the meeting’s topic with irrelevant talk such as asking Selig about his personal life, about the new tax policy in Brazil. Pedro even mentioned that business in Brazil usually takes a long time. The 2-day business trip won’t work, Scanned with CamScannerTask 1.3: Draw up a list of advice you would give a visitor like Tim os uaa That Was a travel business, Tim need:to prepare more thingthan —| 4 only prepare for paper or the meeting. a 7 -!/ Tim should be spending time learning about the culture as well as people in Saudi Arabia. Such as He would learn that hospitality is a matter of honor in the Arab world. He should be make mistake when Tim tumed down al-Jabri’s offer/a coffee; Tim would not admire -| something belonging to an Arab host, avoid the host may sometimes offer it as a gift. - Tim should learn about Saudi Arabia's business culture, he would understand that Al-Jabri interrupted the meeting to take telephone calls. This is usual practice in the Arab world. Then Collins shouldn't have been upset, it affects his mood when negotiating with customers. - Tim should arrange a time (2 days) to visit Riyadh and take note of how it is a beautiful city which is a city that Al-Jabri was proud of, that would create a good impression. - Collins should prepare properly for his presentation. -\ Task 2.2:{ You are Pedro Olivera. Write a short report about your meeting with Selig for the company’s director. Describe how you felt about the meeting and recommend whether or not the company should proceed with the joint venture. Meeting Report Executive summary: There were two days of meetings between Mr. Sven Selig, the Chief Executive of a store group in Denmark, and me, Pedro Oliveira, the owner of a shoe manufacturing firm at Sao Paolo. After two days of the Scanned with CamScannermeeting, there was just only the first item on the agenda that was talked about. Introduction: This report will be looking at the discussion about a joint venture project. Finding: For two days meeting, Selig just presented the first item on agenda. Because: - On the first day, the meeting was kicked off late because of the thunderstorm. During the meeting time, we just talked about everything except business. After that, we had lunch and talked about food. And then, we went to the business club to play snooker until 6 pm. Then, Mr, Selig went back hotel. - On the second day, my secretary, who changed the meeting schedule to two in the afternoon. However, Mr. Selig just presented an item on agenda, because the participants raise a massive of questions. and we just discussed the new tax policy from the government. Finally, I invited Mr. Selig to join dinner at my house. Conclusion: This is an unsuccessful business meeting. I ama nice guy but there is a difference between our business way. Therefore, I think we should not proceed with the joint venture. Recommendation: I think Mr. Selig needs to change his mind and adapt to my business culture. If he works with foreign companies, he should learn or figure their business culture out first. Scanned with CamScannerCD2.23 Sven Selig travels to Brazil. |. Listen to the first part of the dialogue and answer the questions. a) — What topics of conversation did Selig and Oliveira talk about : ~\ © — During the meeting . 7 * a ope, Z Duringetingshey talked’everything except business (Traffic delays — | | because of Storm, Football, the thunderstorm, Sven’s private information...) =\ © Atthe restaurant” —) no poce They talked about food in two countries —{ b) What did they do at the business club!” ‘They played snooker 2.Listen again and answer the questions. a) What mistake do you think Selig made regarding : © — Acup of coffee? He made a mistake when he refused Pedrd”s offer e — The topics he introduced at the meal? He asked something about topics that did not generate much discussion. b) what topic at the lunch generated a lot of discussions? e That is the topic about food between two countries, they did have a more lively discussion. 3) Listen to the second part and answer the question, How does Selig feel about working with Oliveira on the joint venture? Scanned with CamScannerHe feels impatient to start. 4) Listen again. Which of the following upset or frustrated Selig during his visit? -\ Selig,unsettled during his visit because of no progress at the meeting. was Scanned with CamScanner