Leadership & Commitment Doc No:Section-2

Rev No:00 &

AS 9100 D Clause No 5.0
Rev Dt:10/10/2018
AS 9100 D
Issue Date:10/10/2018 Issue No:1 Page 1 of 4
Quality Manual

5.0 Leadership

Responsibility: Top Management

5.1 Leadership & Commitment

5.1.1 General

At ‘KSMT” the top Management takes the primary responsibility of providing evidence of its
commitment to the Development, Implementation and Improvement, Effectiveness of the
Quality Management System.

Proprietor will demonstrate leadership & commitment with respect to AQMS By

This is demonstrated by:

1. Taking accountability for the effectiveness of the Aerospace quality management system.

2. Communicating the Important points related to customer specifications.

3. Ensuring the integration of the Aerospace quality management system requirements into

the business process.

4. Establishing the Quality policy and objectives as per the context and strategic direction.

5. Promoting the use of process-based approach and risk-based thinking through trainings.

6. Promoting improvement through employee motivation.

7. Conducting project review meetings and Management reviews meetings.

8. Ensuring the availability of necessary resources needed for the processes and will be
reviewed in Project meetings and MRM’s
9. Supporting other relevant management roles to demonstrate their leadership in their areas
of responsibility by creating more leaders & delegating authority.

Ref: Management Review Meeting Minutes – KSMT-F/MR-02

5.1.2 Customer Focus

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(MR) (Proprietor)
 Leadership & Commitment Doc No:Section-2
Rev No:00 &
AS 9100 D Clause No 5.0
Rev Dt:10/10/2018
AS 9100 D
Issue Date:10/10/2018 Issue No:1 Page 2 of 4
Quality Manual

Responsibility: Proprietor

The management of KSMT has ensured that customer requirements are determined in terms
of the layout of the structures, quality of the product as per applicable standard, delivery
period, documentation, good customer relationship etc.

KSMT has established website giving details of the product range manufactured. This may be
revised with the important developments taking place in the company. These are met with aim
of enhancing customer satisfactions. This is determined by monitoring customer compliant and
their resolutions to the reasonable satisfaction.
(See 8.2.1 and 9.1.2).

This is accomplished by assuring:

a) Customer and applicable statutory and regulatory requirements are determined, understood
and consistently met;

b) The risks and opportunities that can affect conformity of products and services and the ability
to enhance customer satisfaction are determined and addressed.(Risk management
procedure)

c) The focus on enhancing customer satisfaction is maintained and reviewed in management

review meetings.

d) Performance of products and services conformity and on time delivery are measured and
appropriate actions will be taken on the results achieved.
e) Serving all customers with same diligence.

Statutory and regulatory requirements to be met

Prepared By Approved By
(MR) (Proprietor)
 Leadership & Commitment Doc No:Section-2
Rev No:00 &
AS 9100 D Clause No 5.0
Rev Dt:10/10/2018
AS 9100 D
Issue Date:10/10/2018 Issue No:1 Page 3 of 4
Quality Manual

Identified statutory and regulatory Validity Or the

Sr. No Responsibility
requirements periodicity of renewal
Factory Registration and consent to On going HR
1.
operate
Income Tax Registration On going Accounts
Manager
GST Registration On going Accounts Manager
Testing and calibration services On need basis and Maintenance
4
yearly In charge
5 Fire Safety Yearly HR

5.2 Policy
5.2.1 Establishing the quality policy
Responsibility: Top Management

Prepared By Approved By
(MR) (Proprietor)
 Leadership & Commitment Doc No:Section-2
Rev No:00 &
AS 9100 D Clause No 5.0
Rev Dt:10/10/2018
AS 9100 D
Issue Date:10/10/2018 Issue No:1 Page 4 of 4
Quality Manual

Top Management has developed that governs day-to-day operations to ensure quality.
The Quality Policy is released as a standalone document as well, and is communicated internally
and externally (Interested Parties) and implemented throughout the organization.

Ref: Sec-H

5.2.2 Communicating the quality policy

The Quality Policy is released as a standalone document as well, and is communicated and
implemented throughout the organization and communicated to all our interested parties.

a) Quality policy is reviewed whenever required.

b) Quality Policy is communicated to all the employees by displaying at Important
places in the factory.
c) Informal discussions by the corresponding process owners with the workmen.
d) Quality objectives are formulated based on the above policy at relevant levels of
the organization.
e) Quality Policy is communicated to all our interested parties as appropriate by uploading in
website and by displaying at entrance of the factory.

5.3 Organizational roles, responsibilities and authorities

Top management at ‘KSMT” defined and documented the responsibilities with commensurate
authorities of the personal who manage, perform and verify, directly or indirectly, all that
affects the quality.

Ref: Organization chart : Annexure -4

Roles, Responsibilities&Authorities : Annexure-5
Proprietor has appointed Mr.B.V.Mahesh as Management representative to maintain the
Aerospace quality management systems effectively.

Prepared By Approved By
(MR) (Proprietor)