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1
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What Are the Three Components of an Attitude?

a.
A non real expression.

b.
a smile, effect, and causes.

c.
feeling, bad mood, and a sarcacstic smile.

d.
cognition, affect , and behavior
Retroalimentación
La respuesta correcta es: cognition, affect , and behavior

Pregunta 2
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What we see when we look at an organization...

a.
is its invisible aspects

b.
is its causes.

c.
is its invisible effects

d.
is its visible aspects
Retroalimentación
La respuesta correcta es: is its visible aspects

Pregunta 3
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WHAT IS MANAGEMENT?

a.
The process of working with people and resources to accomplish organizational goal.

b.
The process of working with financial resources and just only managers to accomplish
organizational goal.

c.
The process of Teleworking with less economic resources to accomplish organizational
goal.

d.
The process of working with economic resources to accomplish organizational goal.
Retroalimentación
La respuesta correcta es: The process of working with people and resources to
accomplish organizational goal.

Pregunta 4
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WHAT ARE THE FOCUS AND GOALS OF ORGANIZATIONAL BEHAVIOR?

a.
It is the execution of the rules.

b.
It is the study of the processes in the office

c.
It is the revision of the task.

d.
It’s concerned with the subject of behavior that is, the actions of people
Retroalimentación
La respuesta correcta es: It’s concerned with the subject of behavior that is, the actions
of people

Pregunta 5
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Enunciado de la pregunta
SELECT  TRUE OR FALSE
THE PROCESS HAS SEVEN STEPS AND THEY ARE:
The communication source or sender, encoding, the
message, the channel, decoding, the receiver,
and  feedback.
Seleccione una:
Verdadero 

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Retroalimentación
THE PROCESS HAS SEVEN STEPS AND THEY ARE: The communication source or
sender, encoding, the message, the channel, decoding, the receiver, and  feedback.
THE PROCESS HAS SEVEN STEPS AND THEY ARE: The communication source or
sender, encoding, the message, the channel, decoding, the receiver, and  feedback.
La respuesta correcta es 'Verdadero'

Pregunta 6
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Written communications include...

a.
memos, letters, e mail and other forms of digital communication, organizational
periodicals, bulletin boards, or any other device that transmits written words or
symbols.

b.
symbols and signs

c.
Speaking presentations

d.
skills in the digital time.
Retroalimentación
La respuesta correcta es: memos, letters, e mail and other forms of digital
communication, organizational periodicals, bulletin boards, or any other device that
transmits written words or symbols.
Pregunta 7
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OB FOCUSES ON, Our knowledge about groups comes basically from the work of .....

a.
A doctor

b.
sociologists and social psychologists

c.
A Lawyer

d.
A Teacher
Retroalimentación
La respuesta correcta es: sociologists and social psychologists

Pregunta 8
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OB provides managers with considerable____ into these important, but hidden, aspects
of the organization.

a.
outside
b.
near

c.
insights

d.
in the middle of
Retroalimentación
La respuesta correcta es: insights

Pregunta 9
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The affective component is the ....

a.
emotional or feeling part of an attitude.

b.
A bad attitude

c.
dreams, and dreams.

d.
bad attitude, news, opinios, confuse information.
Retroalimentación
La respuesta correcta es: emotional or feeling part of an attitude.

Pregunta 10
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What is Comunication?

a.
means of sending or receiving information, such as phone lines or computers.

b.
bad news.

c.
means only receiving information, such as phone lines or computers.

d.
new ideas
Retroalimentación
La respuesta correcta es: means of sending or receiving information, such as phone
lines or computers.

Pregunta 11
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Enunciado de la pregunta
Under the surface are other...

a.
sand elements you understand.

b.
soil elements you understand.
c.
elements that managers need to understand.

d.
water elements you understand.
Retroalimentación
La respuesta correcta es: elements that managers need to understand.

Pregunta 12
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What Are the Goals of Organizational Behavior?

a.
The goals of OB are to do not explain influence behavior.

b.
The goals of OB are to explain, and predict

c.
The goals of OB are to explain, predict, and influence behavior.

d.
The goals of OB are not to explain, predict, and influence behavior.
Retroalimentación
La respuesta correcta es: The goals of OB are to explain, predict, and influence
behavior.

Pregunta 13
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What employee behaviors are we specifically concerned with explaining, predicting,
and influencing? They are...

a.
organizational citizenship behavior.

b.
employee productivity, absenteeism, turnover, organizational citizenship behavior, job
satisfaction, and workplace misbehavior

c.
organizational citizenship behavior, job satisfaction

d.
Only absenteeism, turnover.
Retroalimentación
La respuesta correcta es: employee productivity, absenteeism, turnover, organizational
citizenship behavior, job satisfaction, and workplace misbehavior

Pregunta 14
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WHAT ARE THE SKILLS YOU NEED TO BE AN EFFECTIVE MANAGER?

a.
Technical skill, conceptual and decision skill, interpersonal and communication skills.

b.
Technical skill, conceptual skill, and interpersonal skills.

c.
Conceptual and decision skill.

d.
The Technical skill, needed changes, just only interpersonal skills and not much
communication
Retroalimentación
La respuesta correcta es: Technical skill, conceptual and decision skill, interpersonal and
communication skills.

Pregunta 15
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Enunciado de la pregunta
The MBTI assessment has also been found to be useful in focusing on growth
orientations for entrepreneurial types as well as...

a.
Bad orientation.

b.
personal problems.

c.
profiles supporting emotional intelligence.

d.
It is a problem with zero solutions.
Retroalimentación
La respuesta correcta es: profiles supporting emotional intelligence.

Pregunta 16
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OB is concerned with group behavior, which includes...

a.
Only leadership

b.
norms, roles, team building, leadership, and conflict.

c.
Only conflicts

d.
only roles and rules.
Retroalimentación
La respuesta correcta es: norms, roles, team building, leadership, and conflict.

Pregunta 17
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OB also looks at organizational aspects including:

a.
structure, culture, and human resource policies and practices.

b.
only culture.

c.
just only practices.

d.
culture, and human resource
Retroalimentación
La respuesta correcta es: structure, culture, and human resource policies and practices.

Pregunta 18
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WHAT ROLE DO ATTITUDES PLAY IN JOB PERFORMANCE?

a.
only favorable or unfavorable , concerning objects

b.
Just only concerning objects, people, or events

c.
Attitudes are evaluative statements, either favorable or unfavorable , concerning
objects, people, or events

d.
Performance in one person.
Retroalimentación
La respuesta correcta es: Attitudes are evaluative statements, either favorable or
unfavorable , concerning objects, people, or events

Pregunta 19
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Enunciado de la pregunta
Job satisfaction is an employee’s general attitude toward his or her job.

a.
False

b.
Yes

c.
not real answer

d.
No
Retroalimentación
La respuesta correcta es: Yes

Pregunta 20
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WHAT IS THE MYERS BRIGGS TYPE INDICATOR?

a.
Quality MANAGEMENT

b.
One of the more widely used methods of identifying personalities

c.
A formula

d.
A condition
Retroalimentación
La respuesta correcta es: One of the more widely used methods of identifying
personalities

Pregunta 21
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WHAT DO MANAGERS NEED TO KNOW ABOUT PERSONALITY?

a.
is not necessary to know about this topic.

b.
Needs to know about passive and aggressive employees

c.
is not relevant for managers PERSONALITY.

d.
Managers do not waste time in that situations.
Retroalimentación
La respuesta correcta es: Needs to know about passive and aggressive employees

Pregunta 22
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Enunciado de la pregunta
What Is Cognitive Dissonance Theory?

a.
Cognitive dissonance is any incompatibility or inconsistency between attitudes or
between behavior and attitudes.

b.
Non Cognitive dissonance is any compatibility or inconsistency between attitudes or
behavior and attitudes.

c.
Cognitive dissonance is any incompatibility or inconsistency back attitudes or behind
behavior and attitudes.

d.
Cognitive dissonance is any compatibility or consistency between attitudes or between
behavior and attitudes.
Retroalimentación
La respuesta correcta es: Cognitive dissonance is any incompatibility or inconsistency
between attitudes or between behavior and attitudes.

Pregunta 23
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OB has a ____ and a much larger hidden portion.

a.
small visible dimension

b.
tiny hidden portion

c.
Big vision.

d.
basic invisible dimension
Retroalimentación
La respuesta correcta es: small visible dimension

Pregunta 24
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Organizational behavior focuses on three major areas...

a.
work hard, and individually.

b.
work alone, and focuses on one aspect as: Group behavior.

c.
at individual behavior, group behavior, and organizational aspects.

d.
work in group
Retroalimentación
La respuesta correcta es: at individual behavior, group behavior, and organizational
aspects.

Pregunta 25
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Enunciado de la pregunta
ANSWER TRUE OR FALSE
The result is communication , which is a transfer
of understanding and meaning from one person
to another

Seleccione una:
Verdadero 

Falso
Retroalimentación
The result is communication , which is a transfer of understanding and meaning from
one person to another
The result is communication , which is a transfer of understanding and meaning from
one person to another
La respuesta correcta es 'Verdadero'

Pregunta 26
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Organizational behavior is...

a.
the revision of the task.

b.
the study of the task in the work

c.
the study of the processes.
d.
the study of the actions of people at work
Retroalimentación
La respuesta correcta es: the study of the actions of people at work

Pregunta 27
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Enunciado de la pregunta
The cognitive component of an attitude is made up of...

a.
bad news, opinios, confuse information.

b.
Bad news, beleifs, and confuse information.

c.
the beliefs , opinions , knowledge, and information held by a person.

d.
just opinios, and news.
Retroalimentación
La respuesta correcta es: the beliefs , opinions , knowledge, and information held by a
person.

Pregunta 28
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Job involvement is the degree to which an employee identifies with his or her job,
actively participates in it, and considers his or her job performance important for self
worth.

a.
Negative

b.
False

c.
unreal

d.
Affirmative
Retroalimentación
La respuesta correcta es: Affirmative

Pregunta 29
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What Attitudes Might Employees Hold?

a.
Bad Salary and organizational commitment.

b.
Bad job environment and organizational commitment.

c.
job satisfaction, job involvement, and organizational commitment.

d.
lack of task and organizational commitment.
Retroalimentación
La respuesta correcta es: job satisfaction, job involvement, and organizational
commitment.

Pregunta 30
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Enunciado de la pregunta
When a person says, “I like my job,” he or she is expressing...

a.
is not a true expression.

b.
an attitude about work.

c.
is only an answer.

d.
is just a stupid attitude
Retroalimentación
La respuesta correcta es: an attitude about work.

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