Professional Documents
Culture Documents
Purpose:
The purpose of case writing is to emulate real life and build the skills and competencies you will
need throughout your career. This guide will take you through how to approach a case
including outlining, using technical resources and developing those essential case writing skills
such as applying technical and case facts, making recommendations and considering your
users and their needs.
Case Approach
1
Read the case (once or twice, if first time was a skim).
2
Scan and read the exhibits.
Planning
3
Take a step back and pause. Any big picture items?
4
Plan what you are doing to do. Make an OUTLINE
5
Rank and order the issues.
6
Draft a Response
Planning
Planning should take up approximately 10-15% of the total time you spend on the case.
Planning activities include reading the case and exhibits and structuring your outline.
Take a Pause
Taking a pause in writing at this stage gives the opportunity to look for any big picture or
pervasive issues that may have been missed while scanning the details. Big picture or
pervasive issues are ones that will could affect multiple issues at the same time. An example of
a pervasive issue is if the organization has a going concern issue.
Outline
An outline is your roadmap of who you are and where you are going within the case. An outline
helps to structure your response and ensure you touch on all the key points you want to address
and ensures you have a logical flow to your work with a clear sense of direction. Within your
outline the critical components to include are:
Role: Who are you in the case? This is the cornerstone of your writing as your response is
going to be different if you are a controller versus an auditor. What are your requirements within
that role? Are you auditing your client? Are you providing advice on an advisory issue?
Users and their objectives: Who is going to be reading your analysis and what is important to
them? DO they have any biases?
Issues and Alternatives: What is the actual issue at hand? What are the possible
alternatives? What criteria should we be using? Are there any sub-issues (minor issues within
the case)? What are the key facts I should be keeping in mind as I write the case.
Ranking: If there are multiple issues you need to rank the issues in order of importance.
Remember your user does not want to wait until the end of a 10-page report to read about the
issue that is most pressing to them.
REMEMBER your outline is not a draft response. It should only contain key words and phrases
to support your writing process without having to re-read the case repeatedly.
Specific requests: These will be very direct and ask you within your role to complete a
task or be a question
Items that the user is confused about
Incorrect statements: The user makes statements that are incorrect, this is a red flag that
you need to address this as an issue
Items the user told are or could be incorrect
Items that appear to be important to the user
Case facts are similar to a puzzle. You are trying to fit them together to give you a better
picture; however, not all the pieces may fit and you may be missing a piece.
Ranking of Issues
When you are assessing the ranking of issues there are a number of factors which should be
considered:
Risk of the transaction: Is the transaction high risk with potential large impacts to the
company? This would increase the ranking of the issue.
Impact of cash flow: Does the transaction affect cash flows? The larger the impact,
likely the higher the ranking should be.
Immediacy of need: Consider whether your user needs the information immediately or
whether it is something that could wait. The sooner the information is needed, the
higher the ranking.
Impact on the life of the entity
Materiality: The greater the dollar value, the higher the ranking
Specific requests: If your user is specifically asking for information on an issue, the
ranking would be elevated.
Order of need: If there is a series of issues where one issue relies on another, you
would want to ensure you are ranking the issues in order of need.
Drafting a Response
When you start your response, you should be introducing your case and purpose. You should
be addressing each issue and including a Heading or subheading for each issue.
Formatting
When formatting your memo, you want to produce a professional document. Some general tips
to follow:
Conclusion
Case writing is a critical skill to develop. As you progress through your student career it will
become an increasingly important component of your assessment. In the real world you need
to communicate the good and bad aspects of someone’s work in a meaningful but not hurtful
way.