Professional Documents
Culture Documents
2. Unity of Command
(During a client call)
CEO JonJon: To formally welcome Big Brain to our pool of clients, I would like to introduce our Account Manager,
Jonathan and he will also be the Head of Content so that everyone from our end will be aligned with the requirements
and requests before submitting you the final papers.
Jonathan: All articles that are needed will be organized and aligned with everyone on our team with the help of my lead
of course.
Stefan: Wow, that’s great. Thanks! We will sign the deal officially.
(After 2 weeks)
Stefan: This is a mess! Please do something about this, Jon!
JonJon: Yes. Yes. I apologize.
Jonathan: Ano nangyari sir? Pwede niyo naman po kasi sakin iutos.
JonJon: Yun nga ang mali ko. Ako ang nag decide p[ero dapat ikaw since ikaw ang manager. Pasensya na. Aayusin ko
para di na magalit client.
3. Managerial Communication
(During work hours, creating copies for the social media content calendar of Angel Realty)
Sam: Huy, paano ba gagawin natin dito. Kanina pa di gumagana utak ko teh.
Lai: Kaya mo yan, pero syempre di natin dapat pag desisyunan to ng sarili. Ask natin si boss.
Madie: Yes, tama naman yang ginawa niyo. Good job. Thank you for approaching me. Yan naman ang papel ko bilang
boss niyo, ang maging guide sa trabaho niyo dito.
Sam: Salamat po mam, napakalaking tulong po na madali kayo malapitan pag may hindi kami makua sa work namin.