NAME: Maria Famela B.

Franco

SECTION: ST. LORENZO RUIZ

PERFORMANCE TASK 3

I. COMPLETE EACH BOX WITH THE BASIC INFORMATION ABOUT

YOUR PARTNER INSTITUTION.

PARTNER INSTITUTION: JOLLIBEE (FAST FOOD RESTAURANT)

GENERAL BUSINESS INFORMATION

BUSINESS NAME: Jollibee

COUNTRY: Philippines
ADDRESS: 10/F Jollibee Plaza Building, Emerald Ave., Ortigas Center, Pasig City
1600
PHONE NUMBER: (+632) 8634-1111
TELEPHONE NUMBER: 634-1111
WEBSITE: http://www.jollibee.com.ph
E-mail Address: president@jollibee.com.ph

BUSINESS DETAILS

Jollibee was founded by Tony Tan and his family with its humble beginnings as an
Ice Cream Parlor which later grew into an emerging global brand. At the heart of
its success is a family-oriented approach to personnel management, making
Jollibee one of the most admired employers in the region with an Employer of the
Year Award from the Personnel Management Association of the Philippines, Best
Employer in the Philippines Award from Hewitt Associated and a Top 20 Employer
in Asia citation from the Asian Wall Street Journal.
Aside from promoting a family oriented work environment, the brand’s values
also reflect on their advertising and marketing. Jollibee knows their target
audience very well: the traditional family and all communication materials focus
on the importance of family values, making Jollibee the number one family fast
food chain in the Philippines and a growing international QSR player.

BUSINESS CAPACITY

Jollibee is the largest fast-food chain brand in the Philippines, operating a network
of more than 1,400 stores. A dominant market leader in the Philippines, Jollibee
enjoys the lion’s share of the local market that is more than all the other
multinational fastfood brands in PH combined. With a strict adherence to the
highest standards of food quality, service and cleanliness, Jollibee serves great-
tasting, high-quality and affordable food products to include its superior-tasting
Chickenjoy, mouth-watering Yumburger and deliciously satisfying Jolly Spaghetti
among other delicious products.

Jollibee has embarked on an aggressive international expansion plan, with more

than 270 international branches in the United States, Canada, Hong Kong, Macau,
Brunei, Vietnam, Singapore, Malaysia, Saudi Arabia, United Arab Emirates, Qatar,
Oman, Kuwait, Bahrain, Italy, and in the United Kingdom.
II. IN THE BOX BELOW, WRITE THE ORGANIZATIONAL CHART OF YOUR
PARTNER INSTITUTION. NAMES OF PERSONS INVOLVED IN THE
ORGANIZATION CHART WILL NOT BE INCLUDED.

ORGANIZATIONAL CHART