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Process
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Process Mapping Bus
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Management
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Business process reengineering (including BPR and
change management) is the continuous monitoring of
a business process. A Process Managed Organization
has identified it's key business
proce… Full description

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ICWI2010- CBPP_HandbookM Business Process Business Process Business Process Process Mapping Bus
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ICWI2010- CBPP_HandbookM Business Process Business Process Business Process Process Mapping Bus
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ICWI2010- CBPP_HandbookM Business Process Business Process Business Process Process Mapping Bus
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ICWI2010- CBPP_HandbookM Business Process Business Process Business Process Process Mapping Bus
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Process Mapping and Innovation Initia


The Methods
You're
1. Identify the Objectives of the Preview( 
Reading •aVisioning  Interviews …
Customer-driven Process • Focus Groups
Upload your documents to download.
• Reconnaissance/Ana
OR
2. Map the Current Process • Picture Card Desig
Become a Scribd member for• Feedback
full access. Your Meetings
first 30 days are free.
 Research Best
3. Analyze the 4. Benchmark for
•Web
Current Process Continue Proven
Innovative, for Free
• Literature
Alternatives • Experts
 PCDM
 Analysis
• Metaplan Technique
5. Redesign the Process
• PCDM
• Feedback Meet
 

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Process Mapping and Innovation Initia


The Methods
You're
1. Identify the Objectives Reading •aVisioning
of the Preview(Interviews …)
• Focus Groups
Customer-driven Process
Upload your documents to download.
• Reconnaissance/Ana
OR • Picture Card Design Meth
2. Map the Current Process
• Feedback Meetings
Become a Scribd member for full access. Your
first 30 days are free.
4. Benchmark for  Research Best
3. Analyze the
•Web
Current Process Continue Proven
Innovative, for Free
• Literature
Alternatives • Experts
 PCDM
 Analysis
• Metaplan Technique
5. Redesign the Process • PCDM
• Feedback Meetings
 

Search Read free for 30 days

Process Mapping and Innovation Initia


 A Five-Step Approach
1. Identify the Objectives of the
You're Reading a Preview
Customer-driven Process
Upload your documents to download.

2. Map the Current Process


OR

Become a Scribd member for full access. Your


first 30 days are free.
3. Analyze the 4. Benchmark for
Current Process Innovative,
Continue for Free Proven
Alternatives
Internal
External

5. Redesign the Process

(Sethi/King, Ch. 8, Furey: Case Study: Precision Materials, Inc., p. 100)


 

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Six Steps to Process Reengin


1. Identify the Process’s Customer-driven Objectives
You're Reading a Preview
Upload
 2. Map and your documents
Measure to download.
the Existing Process
OR

Become a Scribd member for full access. Your


 3. Analyze & Modify the  4. Benchmark for
first 30 days are free.
Innovati
 Existing Process  Proven Alternatives
Continue for Free
 5. Reengineer the Process

6. Implement the New Process

(see Sethi/King, Ch. 8, Furey: Case Study: Precision Materials, Inc., p.

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