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Quickbooks Error 1328:

Troubleshooting guide:-
Quickbooks Update Error 1328 generally occurs when you are
updating, installing, or uninstalling, repairing the Quickbooks
program. The files referenced by this error are generally similar to
c:\config.msi\PT**.TMP. There is no fixed reason to occur this
error. The config.msi is a temporary repository to store data that
is needed to roll back an installation if it fails. The data of this
folder is deleted after the installation of the application is done
correctly. The content of that file should be deleted because it
creates problems with Quickbooks ability that may raise the
possibility of site repair.
Causes of Quickbooks Error 1328:-

1- When some invalid entries are left in the Windows


registry while installing the software.
2- When malware attacks your system.
3- When the software file is corrupted.
4- When the installation is not proper or incorrect.
5- Trouble during downloading the software.
6- When improper shut down takes place due to power
failure.
7- Network errors occur while downloading and installing
the software
Troubleshooting steps for Quickbooks Error 1328:-

Solution 1:- Reinstall Quickbooks by clean installation

1- Firstly, uninstall Quickbooks and make a clean installation of


Quickbooks. To do this you can choose one option from the
given options.
2- First option is to make the installation process of
Quickbooks as directly from the installation CD drive and the
second option is you can also install Quickbooks software
through a downloaded file.
3- First option “The installation process of Quickbooks as
directly from the installation CD drive” is easier than the
second option so choose that option and install Quickbooks
from a Cd drive.
Solution 2:- Run Quickbooks Install
diagnostic tool-

1- Firstly, download Quickbooks Install


diagnostic tool from the website Intuit and then
save the downloaded file on your system.
2- Now, close all the running programs and run
the QBinstall tool. The installation process takes
at least 20 minutes.
3- Finally, restart your system and ensure that
the components are properly updated.
Solution 3:- Locate the config.msi file:-

1- Firstly, right-click on the start menu and choose to explore option then double-click on
C drive, this will display all the hidden files and folders.
2- To view all the hidden files and folders click on the tools option and then choose folder
then look for the view tab and click on the hidden files and folders option. Once done then
click on apply and ok button. Now you have to check the protected operating file system.
3- Now, you have to choose a view option and deselect the hidden protected operating
system-based file. Now, again you have to choose the apply option and then click on the
“ok” option.
4- Now, do right-click on the “config.msi” file then rename the file. It will hide and protect
your operating system files including all necessary hidden files & folders.

Conclusion:-

I hope the above-mentioned information is helpful to you and now you are able to resolve
Error 1328 Quickbooks and if you still face any issues then you can contact the Error

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