ERROR CODES – R410A

Technical Support
Black = All R410A
Spares & Warranty
Red = FD Split 1, 2 Series R410A
Blue = KX4 & KXR4 Series R410A 01359 272211
(does not cover SRK & SCM MODELS)

Indoor Circuit Board Outdoor Circuit Board

Error Details of Fault
Code Green
Red LED Red LED Green LED
LED

Keeps Keeps
Stays Off Stays Off • Normal operation.
Flashing Flashing
• No mains power detected [power off or power
Stays Off Stays Off Stays Off Stays Off failure].
• L phase wire is open circuit.
No • Remote controller wires - X & Y connections are
indication reversed.
• Remote controller wires - Y & Z connections are
Flashes 3 Keeps Keeps
Stays Off reversed.
times Flashing Flashing
• Remote controller wiring is open circuit. (X wire
broken - a beep is produced and no indication is
made. Z wire broken -no beep and no indication).

LCD
Keeps Flashes Keeps • Open Circuit or poor indoor/outdoor interconnecting
Flashes Stays Off
Flashing Twice Flashing wiring
continuou
sly or Off

Off or On
Keeps
Stays Off continuousl Stays Off • Indoor circuit board or CPU failure.
Flashing
y
Off or On Off or On
Keeps
continuou continuousl Stays Off • Indoor circuit board or CPU failure.
Flashing
sly y
• In group control, power supply to at least one indoor
unit off
• Remote controller wire Y is open circuit
E1 Keeps Keeps
Stays Off Stays Off • Remote controller wires X and Y are reversed
Flashing Flashing
• Faulty Indoor or Remote controller PCB
• Electrical noise interference

• Remote controller wiring connected to A and B

Keeps Keeps
Stays Off Stays Off • A and B wiring connected in closed loop
Flashing Flashing
• Indoor unit PCB processor runs away
Flashes 3 Keeps Keeps
Stays Off • Remote controller wiring open circuit
times Flashing Flashing

Mitsubishi Heavy Industries Air Conditioning Error Codes – R410A Systems

 Flashes Keeps Keeps • Duplication of indoor unit address.
E2 Stays Off
once Flashing Flashing • More than 49 indoor units are connected on a network.
•
• No mains power at outdoor unit [power off or power
Flashes Keeps
Stays Off Stays Off failure].
Twice Flashing
Flashes Keeps Keeps
E3 Stays Off • Incorrect address setting of the outdoor unit
Twice Flashing Flashing
• No mains power at outdoor unit [power off or power
Flashes Keeps On or Stays
Undefined failure].
Twice Flashing Off

Flashes Keeps Flashes Keeps • Outdoor/Indoor communication error

Twice Flashing Twice Flashing
Flashes Keeps • Outdoor unit control PCB failure
Stays Off Stays Off
Twice Flashing • Inverter parts faulty
• The outdoor power unit failure (where indoor/outdoor
E5 Flashes Keeps power supplies are separated)
Stays Off Stays Off
Twice Flashing • Indoor/outdoor communication error
• A and B wiring reversed after power on
Keeps
Flashes Keeps
Stays Off Flashing or • Outdoor unit microcomputer failure
twice Flashing
irregular

• Indoor unit heat exchanger sensor [ThIR] defective

Flashes Keeps Keeps (resistance is open circuit or closed circuit).
E6 Stays Off
Once Flashing Flashing • Poor connection of sensor connector on the indoor
PCB.

• Indoor unit return sensor [ThIA] defective

Flashes Keeps Keeps (resistance is open circuit or closed circuit).
E7 Stays Off
Once Flashing Flashing • Poor connection of sensor connector on the indoor
PCB.

• Overload in heating (extraordinarily high indoor heat

Flashes Keeps Keeps exchanger temperature).
E8 Stays Off
Once Flashing Flashing • Indoor unit heat exchanger sensor [ThIR] failure
(resistance of sensor is closed circuit).

• Drain motor [DM] failure (drain motor open circuit

or the drain motor is disconnected from the indoor
PCB).
• Condensate still detected in drain tray (the drain
Flashes Keeps Keeps motor can not remove the condensate – blockage
E9 Stays Off
Once Flashing Flashing in discharge pipe or condensate returning to drain
tray).
• Float switch stuck in high position.
• Defective float switch input circuit on indoor PCB.
• Defective drain motor output circuit on indoor PCB.

• 17 or more indoor units are connected to one

Keeps Keeps
E10 Stays Off Stays Off remote controller (maximum permitted: 16 indoor
Flashing Flashing
units)

• More than one indoor unit is connected to a remote

Keeps Keeps
E11 Stays Off Stays Off controller while trying to address the unit from the
Flashing Flashing
remote controller.

Mitsubishi Heavy Industries Air Conditioning Error Codes – R410A Systems

 • One or more units (indoor or outdoor) are still
addressed at 48 or 49 [factory setting]
• While trying to auto address, one or more of the units
Flashes Keeps Keeps
E12 Stays Off (either indoor or outdoor) is not set at 49.
once Flashing Flashing
• Auto address is not possible on the system you are
commissioning (Auto address is only possible on a
single KX2 system).

• Incorrect setting of SW5 on indoor unit PCB when

setting up a master / slave system.
Flashes 3 Keeps Keeps • Incorrect control wiring between master and slave(s)
E14 Stays off
times Flashing Flashing [XYZ].
• Open circuit of control wiring between master and
slave(s).

Keeps Keeps
Stays off Stays off • Faulty indoor fan motor
Flashing Flashing
E16
Flashes Keeps Keeps
Stays off • Faulty indoor fan motor
once Flashing Flashing

Keeps Keeps
E28 Stays Off Stays Off • Failure of the sensor within the remote controller.
Flashing Flashing

Keeps Keeps
E30 Stays Off Flashes once • Indoor/outdoor unit connected error.
Flashing Flashing

• Duplication of an indoor unit address number (U00 –

Keeps Flashes Keeps
E31 Stays Off U47).
Flashing Once Flashing
• Outdoor unit address setting error

• The anti phase device has detected that two phases of

Keeps Flashes Keeps the mains power need to be swapped.
E32 Stays Off
Flashing Once Flashing • The [L2] phase of the mains power (primary side of
contactor) has been detected as open phase.

• Abnormally low current (or no current) detected by

Keeps Flashes Keeps [CT] on L3.
E34 Stays Off
Flashing Once Flashing • Open phase detected at L3 (secondary side of
contactor).

• Outdoor unit heat exchanger sensor [ThOR] defective

Keeps Flashes Keeps (resistance is open circuit or closed circuit).
Stays Off
E35 Flashing Once Flashing • Poor connection of sensor connector on the outdoor
unit PCB.
Keeps Flashes Keeps
Stays Off • Cooling high pressure
Flashing Once Flashing

• The discharge temperature is abnormally high.

Keeps Flashes Keeps • Insufficient refrigerant.
E36 Stays Off
Flashing Once Flashing • Compressor discharge temperature sensor [ThOD]
defective.

Mitsubishi Heavy Industries Air Conditioning Error Codes – R410A Systems

 • Outdoor unit heat exchanger sensor [ThOR] defective
Keeps Flashes Keeps (resistance is open circuit).
Stays Off
Flashing Once Flashing • Poor connection of sensor connection on outdoor unit
PCB.
One time Outdoor heat exch thermistor failure (Tho-
E37-1
Flash R1)
Two time Outdoor heat exch thermistor failure (Tho-
E37-2
E37 Flash R2)
Three time Outdoor heat exch thermistor failure (Tho-
E37-3
Keeps Flash Keeps R3)
Stays Off
Flashing Four time Flashing Outdoor heat exch thermistor failure (Tho-
E37-4
Flash R4)
Five time Outdoor heat exch thermistor failure (Tho-
E37-5
Flash SC)
Six time Outdoor heat exch thermistor failure (Tho-
E37-6
Flash H)

• Outside air temperature sensor [ThoA] defective

Keeps Flashes Keeps (resistance is open circuit).
E38 Stays Off
Flashing Once Flashing • Poor connection of sensor connection on outdoor
unit PCB.

• Compressor discharge temperature sensor [ThOD]

Keeps Flashes Keeps defective (resistance is open circuit).
E39 Stays Off
Flashing Once Flashing • Poor connection of sensor connection on outdoor
unit PCB.

• The high-pressure switch [63H or 63H1] has

tripped.
Keeps Flashes Keeps • System overcharged with refrigerant.
E40 Stays Off
Flashing Once Flashing • One (or more) of the service valves is shut.
• Insufficient airflow (or no airflow) over the
condensercoil.

Keeps Flashes Keeps • The power transistor for the inverter has
E41 Stays Off
Flashing once Flashing overheated.

Keeps Flashes Keeps

E42 Stays Off • Abnormally high current detected in compressor.
Flashing once Flashing

Keeps Keeps • The maximum number of indoor units connected to one

E43 Stays Off Flashes once
Flashing Flashing outdoor unit has been exceeded.

• Transmission error between inverter and outdoor

Keeps Flashes Keeps
E45 Stays Off unit PCB.
Flashing once Flashing
• Loose connection of [CnI]

Mitsubishi Heavy Industries Air Conditioning Error Codes – R410A Systems

 • There is a conflict of address settings.
Keeps Keeps
E46 Stays Off Off • A combination of: automatic / manual / remote control
Flashing Flashing
addresses coexist on one network.

Keeps Keeps
E47 Stays Off Flashes once • Inverter over voltage
Flashing Flashing

Keeps Flashes Keeps

E48 Stays Off • DC Outdoor Fan motor fault
Flashing once Flashing

Keeps Keeps
Stays Off Flashes once • Low pressure fault
Flashing Flashing
E49
Keeps Keeps
Stays Off Flashes once • Low voltage detected
Flashing Flashing
Keeps Keeps
Stays Off Flashes once • Inverter PCB fault
Flashing Flashing
E51
Keeps Flashes once Keeps
Stays Off • Power transistor overheat
Flashing or twice Flashing

Keeps Flashes Keeps

E53 Stays Off • Suction pipe thermistor (Tho-S) disconnected
Flashing once Flashing
•
Keeps Keeps
Stays Off Flashes once • Low pressure sensor (PSL) disconnected/output error
Flashing Flashing

• Low pressure sensor (PSL)

E54 Flashes once E54-
Keeps Keeps disconnection/output error
1
Stays Off
Flashing Flashing
Flashes • High pressure sensor (PSH)
E54-
twice disconnection/output error
2

Keeps Keeps
E55 Stays Off Flashes once • Compressor under dome thermistor disconnected
Flashing Flashing

Keeps Keeps • Power transistor thermistor faulty or disconnected

E56 Stays Off Flashes once
Flashing Flashing (FDCVA151-251)

Keeps Keeps • Refrigerant leak or shortage of refrigerant (FDCVA151-

E57 Stays Off Flashes once
Flashing Flashing 251)

Keeps 1 to 5 times Keeps

E59 Stays Off • Compressor start-up error
Flashing flash Flashing

Flashes
Keeps Keeps
E60 Stays Off once or • Compressor position detection error
Flashing Flashing
twice

Keeps Keeps
E63 Stays Off Flashes once • Emergency stop of indoor unit
Flashing Flashing

Mitsubishi Heavy Industries Air Conditioning Error Codes – R410A Systems