ADVANCE HRM MCQs

0.1. The primary purpose of providing employees with feedback during a performance appraisal
is to
motivate employees to _
a) apply for managerial positions
b) remove any performance deficiencies
c) revise their performance standards
d) enroll in work-related training programs
Ans: b
Q.2. Which of the following terms refers to the process of evaluating an employee's current
and/or past performance relative to his or her performance standards?
a) Recruitment
b) Employee selection
c) Performance appraisal
d) Employee orientation
Ans: c
Q.3. In most organizations, which of the following is primarily responsible for appraising an
employee's performance?
a) employee's direct supervisor b) company appraiser
c) human resources manager d) EEO representative
Ans: a
0.4. Supervisors should provide employees with feedback, development, and incentives
necessary to help employees eliminate performance deficiencies or to continue to perform well.
a) True
b) False
Ans: a
0.5. SMART goals are best described as _
a) specific, measurable, attainable, relevant, and timely
b) straight forward, meaningful, accessible, real, and tested
c) strategic, moderate, achievable, relevant, and timely
d) specific, measurable, achievable, relevant, and tested
Ans: a
Q.6. What is the first step in the appraisal process?
a) giving feedback b) defining the job
c) administering the appraisal tool d) making plans to provide training
Ans: .b
0.7. Which of the following is the easiest and most popular technique for appraising employee
performance?
a) alternation ranking
b) graphic rating scale
c) Likert
d) MBO
Ans: b
Q.8. Which performance appraisal tool requires supervisors to categorize employees from best to
worst on various traits?
a) digital dashboard
b) critical incident method
c) graphic rating scale
d) alternation ranking method
Ans: d
0.9. The most popular method for ranking employees is the ___________method.
a) graphic ranking scale b) constant sum ranking scale
c) alternation ranking d) paired comparison
Ans: c
0.10. Kendra needs to rate five of her subordinates. She makes a chart of all possible pairs of
employees for each trait being evaluated. Then, she indicates the better employee of each pair
with
a positive symbol on the chart. Finally, she totals the number of positive symbols for each
employee.
Which method of performance appraisal has Kendra most likely used?
a) comparison ranking scale b) graphic ranking scale
c) alternation ranking d) paired comparison
Ans: d
0.11. Which of the following is one of the primary complaints regarding the use of the forced
distribution method for performance appraisals?
a) difficult to implement
b) harm to employee morale
c) high costs of administration
d) standardization of group sizes
Ans: b
0.12. Which of the following terms refers to setting specific measurable goals with each
employee
and then periodically reviewing the progress made?
a) behaviorally anchored rating scale b) management by objective
c) narrative form technique d) forced distribution
Ans: b
0.13. It is most important that supervisors who choose management by objectives as a
performance
appraisal tool use __________
a) SMART goals b) EPM systems
c) computerized notes d) graphic rating scales
Ans: a
0.14. Which of the following is a performance appraisal problem that occurs when a supervisor's
rating of a subordinate on one trait biases the rating of that person on other traits?
a) recency effect
b) halo effect
c) central tendency
d) discrimnation
Ans: b
0.15. Sunil supervises a team of data entry specialists. Lately, productivity has been down, and
Sunil
believes his subordinates are not working as efficiently as possible. Which of the following tools
would provide Sunil with daily information about each employee's rate, accuracy, and time spent
entering data?
a) digital dashboard device
b) electronic performance monitoring system
c) Web-based management oversight device
d) computerized performance appraisal system
Ans: b
0.16. Formal performance appraisals have been eliminated by almost all major firms and
replaced by
daily assessments by peers in addition to extensive training opportunities.
a) True
b) False
Ans: b
0.17. Jason is a conscientious employee, but he is viewed by most of his co-workers as
unfriendly.
Jason's supervisor rates him low on the traits "gets along well with others" and "quality of work."
Which of the following problems has most likely affected Jason's performance appraisal?
a) central tendency b) leniency
c) stereotyping d) halo effect
Ans: d
0.18. A supervisor who frequently rates all employees as average on performance appraisals
most
likely has a problem known as__________
a) halo effect
b) stereotyping
c) central tendency
d) strictness
Ans: c
Q.19. The best way to reduce the problem of central tendency in performance appraisals is to ___
a) rank employees
b) establish SMART goals
c) use graphic rating scales
d) limit the number of appraisals
Ans: a
Q.20. Which performance appraisal problem is associated with supervisors giving all of their
Subordinates consistently high ratings?
a) central tendency b) leniency
c) strictness d) recency effect
Ans: b
Q.21. The _____________ problem occurs when supervisors tend to rate all their subordinates
consistently low.
a) central tendency
b) leniency
c) strictness
d) unclear standards
Ans: c
Q.22. Which of the following has most likely occurred when a supervisor conducting a
performance
appraisal is influenced by a subordinate's individual differences such as age, sex, and race?
a) bias b) unclear standards
c) central tendency d) broad banding
Ans: a

0.23. Which of the following is the primary advantage of using graphic rating scales as
performance
appraisal tools?
a) eliminates central tendency errors
b) offers extremely high rate of accuracy
c) provides quantitative rating for each employee
d) links with mutually agreed upon performance objectives
Ans: c
0.24. Who is in the best position to observe and evaluate an employee's performance for the
purposes of a performance appraisal?
a) peers b) customers
c) top management d) immediate supervisor
Ans: d
0.25. You are conducting an appraisal interview with an employee whose performance is
satisfactory
but for whom promotion is not possible. Which incentive listed below would most likely be the
LEAST effective option for maintaining satisfactory performance in this situation?
a) time off b) small bonus
c) compliments d) professional development
Ans: d
0.26. In most firms, a rating committee used for performance appraisals consists of ____
members.
a) 1-2 b) 3-4
c) 5-6 d) 9-1 0
Ans: b
0.27. What usually occurs when employees rate themselves for performance appraisals?
a) Ratings are reliable but invalid.
b) Ratings are subject to halo effects.
c) Logrolling leads to unrealistic ratings.
d) Ratings are higher than when provided by supervisors.
Ans: d
0.28. Which of the following terms refers to the process of allowing subordinates to rate their
supervisor's performance anonymously?
a) supplemental evaluation b) downward feedback
c) upward feedback d) peer evaluation
Ans: c
0.29. Upward feedback primarily helps top-level managers to _
a) protect the firm against biased appraisals
b) implement organizational strategies
c) compare appraisal techniques
d) diagnose management styles
Ans: d
0.30. Which of the following terms refers to a performance appraisal based on surveys from
peers,
supervisors, subordinates, and customers?
a) 360-degree feedback b) team appraisals
c) upward feedback d) rating committee
Ans: a
0.31. A performance appraisal is based on the assumption that an employee understood what his
or
her performance standards were prior to the appraisal.
a) True
b) False
c) According to situation
Ans: a
0.32. When a supervisor must criticize a subordinate in an appraisal interview, it is most
important
for the supervisor to _
a) limit negative feedback to once every year
b) provide specific examples of critical incidents
c) acknowledge the supervisor's personal biases in the situation
d) hold the meeting with other people who can document the situation
Ans: b
0.33. Based on corporate surveys, which of the following is a true statement?
a) Very few employers require any type of performance appraisal.
b) Very few employers conduct performance appraisals on an annual basis.
c) Most employers require a review and feedback session during the appraisal process.
d) Most employers use behaviorally anchored rating scales for performance appraisals.
Ans: c
0.34. In order to ensure that performance goals are challenging and relevant, Matthew, a
marketing
manager, should independently set goals for. his subordinates because participatively set goals
usually produce lower job performance ..
a) True b) False
Ans: b
0.35. Rewards offered to labors involved in production, are categorized as;
a) Salary
b) Fringe benefits
c) Wage
d) Commission
Ans:c
0.36. One of the major barriers to career advancement experiencing by working ladies is;
a) Difficulty in balancing work and family life
b) Top management is usually male oriented
c) Lack of educational opportunities
d) Common perception that woman cannot be better boss
Ans:a
0.37. Mr. Sohail is a cashier and he feels dissatisfied at work. What best justifies this situation?
a) His job may not be structured to suit his preferences
b) It involves physical toughness
c) It requires mental toughness
d) It involves too much customer interaction
Ans:a
0.38. What is another term for 360-degree feedback?
a) Feedback loop
b) Upward feedback
c) Multi-source assessment
d) Circle feedback
Ans:b
0.39. The relationship between critical incident method & BARS (behaviorally anchored rating
scale)
is;
a) No relationship exists
b) Different methods to evaluate performance
c) Both are similar PA methods
d) Comparison method is used for PA, while BARS is related to training evaluation
Ans:c
0.40. The point method to evaluate job i~ an extension of; ,
a) Ranking method
b) Factor comparison method
c) Classification method
d) Point factor method
Ans:b
0.41. Job evaluation is based on the;
a) Physical skills required by the job
b) Relative job worth for an organization
c) Complexity of the job to perform
d) Conceptual skill required by the job
Ans:b
0.42. Groups are called if jobs are similar.
a) Classes
b) Grades
c) Scales
d) Roles
Ans:a
Q.43. One of the main flaws of Classification method to evaluate the jobs is;
a) It is an expensive method
b) Only beneficial for small organizations
c) Maximum probability of biasness
d) Not useful when jobs are different
Ans:d
0.44 Which of the following measurement methods rates employee performance? relative to
other
employees?
a) Graphic rating scale
b) Comparative method
c) Essay method
d) Critical incident method
Ans:b
0.45. Reasons for appraising a subordinate's performance includes
a) Appraisals play an integral role in performance management.
b) Appraisals playa part in the employer's salary raise decisions.
a) The supervisor and the employee together develop a plan for correcting the employee's
deficiencies.
b) All of the above.
Ans:d
0.46. The simplest and most popular technique for appraising performance is the ______ method.
a) Critical incident
c) Forced distribution
b) Alternation ranking
d) Graphic rating scale
Ans:d
0.47. The __ performance appraisal method ranks the highest employees and lowest employees
in
alternate order.
a) Paired comparison
b) Forced distribution
c) Behaviorally anchored rating scale
d) Alternation ranking
Ans:d
0.48. A problem(s) with management by objectives is (are) that it can:
a) Be time consuming.
b) Result in immeasurable objectives.
c) 1 and 2
d) None of the above.
Ans:c
0.49. Rating an employee high on several traits because he or she does one thing well is called
the:
a) Central tendency.
b) Unclear standards.
c) Halo effect.
d) Bias problem.
Ans:c
0.50. The problem with self-ratings is that:
a) Supervisors rate employees too highly.
b) Supervisors accentuate differences and rigidify positions.
c) Employees rate themselves higher than do supervisors.
d) All of the above.
Ans:c

51-The purpose of Job Evaluation is to determine

(A) Worth of a job in relation to other jobs

(B) Time duration of a job

(C) Expenses incurred to make a job

(D) None of the above

A
52-Job Evaluation tries to make a systematic comparison between
(A) Workers

(B) Jobs

(C) Machines

(D) Departments

53-Basis of Job Evaluation is

(A) Job design

(B) Job ranking

(C) Job analysis

(D) Any of the above

54-The _________ provides the essential information on which each job is evaluated.
(A) Job ranking

(B) Job enrichment

(C) Job description

(D) Job enlargement

55.A ______ is a written record of the duties, responsibilities and conditions of the job.
(A) Job ranking

(B) Job enrichment

(C) Job description

(D) Job enlargement

C
56-The important objectives of a job evaluation programme
(A) Establishment of sound wage differentials between jobs.

(B) Maintenance of a consistent wage policy.

(C) Installation of an effective means of wage control.

(D) All of the above

57-The following is not a job evaluation method.

(A) Factor comparison method

(B) Point Method

(C) Ranking method

(D) Assessment method

58-In which of the following methods Jobs can be arranged according to the relative
difficulty in performing them.
(A) Ranking method

(B) Point method

(C) Factor comparison method

(D) Classification method

59-Job Evaluation is carried on by

(A) Groups

(B) Individuals

(C) Both (A) and (B)

(D) None of the above

60-The Ranking method is best suited for

(A) Complex organizations

(B) Large organizations

(C) Small organizations

(D) Any of the above

61-Point method is suitable for

(A) Small size organization

(B) Mid size organization

(C) Large organization

(D) Both (B) and (C)

62-In Factor-Comparison method, each factor is ascribed a

() Money value

(B) Ranking

(C) Scale

(D) None of the above

63. No contribution is required for getting benefit under which of the following legislations?
(A) Maternity Benefit Act
(B) Employees’ Compensation Act
(C) Both under (A) & (B)
(D) None of the above

64.Workmen’s Compensation Act has been recently changed as. . .

(A) Employee’s Compensation Act
(B) Employees’ State Insurance Act
(C) Maternity Benefit Act
(D) Payment of Gratuity Act

65.Objectives of the Employee’s Compensation Act are as under

(A) to consider compensation
(B) to enable an employee to get compensation
(C) to help an employee in case of accident
(D) all of the above

66.The Employee’s Compensation Act applies to the whole of India

(A) True
(B) False

67.As per Employee’s Compensation Act, who is dependent of deceased employee?

(A) Parents
(B) A son or a daughter
(C) A minor child
(D) All of the above

68As per Employee’s Compensation Act , “ partial disablement indicates

(A) Disablement is temporary
(B) Disablement is for long duration
( C) Half disablement
(D) Permanent Partial disablement

69.The term ‘wages’ includes

(A) Any privilege which is estimated in money
(B) Travelling allowance
( C) Provident fund
(D) Any sum paid to employee

70.The Employee’s State Insurance Act was promulgated by the parliament of India in the year
(A) 1958
(B) 1938
(C ) 1948
(D) 1928

71.Chairman is to be appointed by Central Government for Constitution of Employee State

Insurance Corporation
(A) True
(B) False

72. The E.S.I. Act provides for various benefits in different contingencies such as
(A) Employment injury
(B) Sickness
(C ) Maternity
(D) All of the above

73. Employees get provident fund under

(A) Supreme Legislation
(B) Subordinate Legislation
(C ) Social Security Legislation
(D) None of the above

74.Which of the following benefits have not been provided under the Employee’s State Insurance
Act, 1948?
(A) Sickness Benefit
(B) Unemployment Allowance
(C) Children’s’ Allowance
(D) Disablement Benefit

75. Who is an ‘exempted employee’ under the Employee’s state Insurance Act, 1948?
(A) Employee who is minor
B) Employee who is not liable under the Act to pay the employee’s contribution
C) Minor employee who is not liable under the Act to pay the employee’s contribution
D) None of the above

76. Employees’ share of contribution under the ESI Act is

(A) 12%
(B) 8.33%
(C) 1.75 %
(D) 4.75%

77. What is the wage limit for employees to be covered under the Employee State Insurance Act
as per the latest amendment?
(A) Rs. 15,000 per month
(B) Rs. 18,000 per month
(C) Rs. 20,000 per month
(D) Rs. 25,000 per month

78.The employer’s share of contribution under the ESI Act is

(A) 12 %
(B) 8.33 %
(C) 1.75 %
(D) 4.75 %

79. Employees who are getting a daily average wages up to ________ are exempted from
contributing employees’ share of ESI contribution.
(A) Rs 70
(B) Rs 50
(C) Rs 100
(D) Rs 384.60

80. What is the content of the Schedule I of the ESI Act, 1948?
(A) List of injuries deemed to result in permanent total disablement.
(B) List of injuries deemed to result in permanent partial disablement.
(C) List of occupational diseases.
(D) None of the above

81. Under section 2(12) the ESI Act is applicable to non seasonal factories employing _ persons
A) 10 or more
B) 20 or more
C) 5 or more
D) 25 or more

82. The maternity benefit Act was introduced in the year _

A ) 1956
B) 1961
c) 1948
d) 1972

83.Which of the following benefits are covered under social security scheme ?

A) Medical facilities
B) Retirement benefits
C) Compensation benefits
D) All of the above

84. Employee share of provident fund contribution is

A) 12%
B) 8.33%
C) 1.75%
D) 4.75%

85. The amount of Provident Fund contribution is calculated on

A) Basic
 B) Basic + Dearness Allowances
C) Basic + Dearness Allowances + commission
D) None of the above

86. What is the qualifying service to claim gratuity?

A) 15 years
B) 10 years
C) 5 years
D) No such prescription

87. The eligibility condition for obtaining gratuity under the Payment of Gratuity Act, 1972
is ________________________
A) Completion of 2 years of service
B) Completion of 3 years of service
C) Completion of 4 years of service
D) Completion of 5 years of service

88. The employer shall arrange to pay the amount of gratuity within days from the
date it becomes payable.

A) 30 days
B) 15 days
C) 60 days
D) 75 days

89. The formula for calculating gratuity is .

i. Gratuity = (Monthly Salary/25) × 15 × Number of Years of Service
ii. Gratuity = (Monthly Salary/30) × 15 × Number of Years of Service
iii. Gratuity = (Monthly Salary/26) × 15 × Number of Years of Service
iv. Gratuity = (Monthly Salary/15) × 15 × Number of Years of Service

90. What, as per Payment of Gratuity Act, 1972 is the maximum imprisonment term for the
purpose of avoiding any payment?.

A) 1 year
B) 2 years
C) 3 years
D) 5 years
 91. it takes for gratuity became payable to an employee who had applied as
per Payment of Gratuity Act 1972

A) 15 days
B) 30 days
C) 60days
D) 90 days

92. As per Maternity Benefit Act, the maximum period for which any woman shall be
entitled to maternity benefit shall be
(A) twenty six weeks
(B) twelve weeks
(C) four months
(D) sixteen weeks

93. Under the Maternity Benefit Act, a woman employee would get a medical bonus of:
A) Rs. 3000
(B) Rs. 3500
(C) Rs. 4000
(D) Rs. 4500

94. What includes medical benefits

(A) Medical facilities for family members
(B) Provision for medical treatment by State Govt
(C ) Establishment of Hospitals
(D) All of the above

95. Person who entitle to receive medical benefit under state insurance Act will not be eligible for
claim the same with any other Act
(A) True
(B) False

96.The main objective of Maternity Benefit Act is

(A) to provide paid leave to women , before and after the birth of the child
(B) to provide with the payment maternity benefits to women workers
(C ) to provide certain benefits in case of miscarriage, premature births
(D) All of the above

97. Any woman entitled to maternity benefit may give _ _ _ _ _ _ _to her employee
(A) Letter
(B) Application
(C ) Written Notice
( D) Intimation