Professional Documents
Culture Documents
FCC IC Statement 6
Product Overview 9
Installation 15
Routine maintenance 25
Basic Parameters 32
Troubleshooting 33
FAQs 35
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Product Overview
Robot
Spot Clean
Press to start spot cleaning
Clean/Power
Press to start cleaning
Power indicator
White: Battery level 20%.
Red: Battery level < 20%
Flashing slowly: Charging or starting up
Flashing red: Error
Dock
Press to return to Dock
Note:
Press any button to stop the robot during cleaning,
returning to the Dock, or spot cleaning
Reset WiFi
Press and hold both Spot Clean and Dock for 3
seconds
Cover Grip
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Product Overview
Dustbin Robot
WiFi indicator
Dustbin lid
Flashing slowly: Waiting for
Dustbin latch connection
Flashing quickly:
Connecting
Steady: WiFi connected
System Reset
Filter
Air Vent
Speaker
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Product Overview
Accessories
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Product Overview
Robot and Sensors
Dock Locator
Bumper Omni-
Directional
Wheel
Charging
LiDAR Sensor Contact
Side Brush
Main Wheel
Vertical
Bumper
Main Brush
Main Brush
Cover Latch
Water Tank
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Product Overview
Mopping Module
Water Filter
Water Tank
Mop Cloth
Attachment Zone
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Product Overview
Charging Dock
Charging Contacts
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Installation
Important Information
1. Tidy cables and loose items from the ground and move any unstable, 2. If using this robot in a raised area, always use a secure physical barrier
fragile, precious, or dangerous items to prevent personal injury or to prevent accidental falls that may result in personal injury or property
property damage due to items becoming tangled in, struck by, or damage.
knocked over by the robot.
Note:
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Installation
Using the Robot 2. Secure the charging dock with the adhesive tape.
charging.
Do not place the Charging Dock in places that are directly exposed to sunlight, and do not block the
Location Beacon. Otherwise the robot may not be able to automatically return to the Charging Dock.
Use double-sided tape to stick the Charging Dock down.
> 0.5m
> 0.5m
> 1.5m
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Installation
3. Attach the Moisture-Proof Mat 4. Powering On and Charging
Press and hold the button to power on the robot. Wait until the
power light is steady, and then place the robot on the Charging Dock to
of the double-sided tape attached to the bottom of the Moisture-Proof charge. The robot is equipped with a built-in high performance lithium-
Mat, and stick the mat to the ground as shown. ion rechargeable battery pack. To maintain battery performance, keep
Note:
the robot charged during normal use.
Note:
Peel the double-sided tape slowly to minimize residual adhesive.
The robot may not be turned on when the battery is low. In this case, connect the robot to the
The Moisture-Proof mat attaches better to smooth surfaces.
Charging Dock.
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Installation
Connect to the app
5. Download the mobile phone app for more smart features. Reset WiFi
(Optional) a.
The robot supports the Roborock or Mi Home app. Choose the one b. Press and hold the and buttons until you hear the
that best meets your needs. "Resetting WiFi" voice alert. Reset is complete when the WiFi
WiFi indicator
b. Search for "Mi Home" in the App Store or Google Play or scan the
QR code to download and install the app.
Add device
On the homepage of the app, tap "+" in the top right corner and add
the device according to the in-app guide. After a device has been
added, it can be found from the list on the home screen.
Note:
The actual process may vary due to ongoing app updates. Follow instructions provided in-app.
Only 2.4GHz WiFi is supported.
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Installation
Using the Robot Reinstall the water tank
Slide the water tank into the robot until you hear it lock with a click.
6.
Note:
Note:
Note:
Do not use hot water as this may cause the tank to deform.
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Installation
Using the Robot
Install the Mop Cloth Bracket 9. Remove the Mop Cloth Bracket
Slide the bracket along the back of the water tank. A click indicates that When the robot returns to the Charging Dock after cleaning, press the
it is locked in place. latches on both sides, and slide the Mop Cloth Bracket backwards to
remove it.
Note:
The mop cloth should be cleaned after 60 minutes of mopping to ensure Note:
After mopping, remove the Mop Cloth Bracket, pour out residual water from the water tank, and
clean the mop cloth to avoid mold and odor.
Remove the Mop Cloth Bracket when not mopping.
7.
10. Remove the Mop Cloth Bracket from the water tank
Press the two side latches inwards and slide the Mop Cloth Bracket
backwards as shown to remove it from the water tank.
8. Start cleaning.
Charging is complete when the power indicator light changes from
breathing to a steady white light. Press the button or use the app
to start cleaning.
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Instructions for use
Note:
Cleaning cannot start if the battery level is too low. Allow the robot to charge before restarting cleanup.
Press and hold the button to power on the robot. The power indicator may be dragged by the robot, resulting in the disconnection of electrical appliances or damage of cables
and property.
will turn on and the robot will enter standby mode. When the robot is If cleaning is completed in less than 10 minutes, the area will be cleaned twice.
If the battery runs low during the cleaning cycle, the robot automatically returns to the Charging Dock.
cleaning cycle.
Note:
Pause
When the robot is running, press any button to pause it.
Start Cleaning Then press the button to continue cleaning or the button to
return it to the Charging Dock and stop the cleaning cycle.
Press the button to start cleaning. The robot will plan its cleaning
Note:
Placing a paused robot on the Charging Dock manually will end the current cleanup.
Zone 1 has
been cleaned.
Zone 2 has
been cleaned. Sleep
If the robot is paused for over 10 minutes, it will go to sleep, and the
robot up.
Note:
The robot will not go to sleep when it is on the Charging Dock.
The robot will automatically shut down if left in sleep mode for more than 12 hours.
Zone 4 is Zone 3 is
pending. being cleaned.
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Instructions for use
Charging Spot Cleaning
Auto: After cleaning, the robot will automatically return to the Charging When the robot is in standby or pause mode, press the button to start
Dock to recharge. spot cleaning. In this mode, the robot cleans an 1.5m x 1.5m square area
Manual: In Pause mode, press the button to send the robot back to centered on the robot. After spot cleaning, the robot will automatically
the Charging Dock. return to the starting point and stop cleaning.
The power indicator will breathe as the robot charges.
Note:
Note: Starting spot cleaning in Pause mode will stop the current cleaning cycle.
Error
red and a voice alert will sound. See Troubleshooting for solutions.
Note:
The robot will go to sleep automatically if left in an Error state for over 10 minutes.
Placing the robot on the Charging Dock in an error state will stop the current cleanup.
1.5m
Reset WiFi
If the mobile phone fails to connect to the robot because the router
hold the and buttons until you hear the "Resetting WiFi" voice
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Instructions for use
Selective Room Cleaning Scheduled Cleaning
Select one or multiple rooms for cleaning in the app. Use the app to set start times for scheduled cleanings. The robot will
Note:
return to the Charging Dock after each cleaning cycle.
A full map must have been created, and Map Saving mode switched on before this function can be used.
The robot may enter unselected areas during cleaning. Clear obstacles from the ground around the
selected rooms as the robot may enter unselected areas.
Zone Cleaning
Note:
C The robot may enter unselected areas during cleaning. Clear obstacles from the ground around the
selected zones as the robot may enter unselected areas.
D
Pin n Go
Place a target on the map in the app and the robot will navigate to the
desired spot.
A
B Cleaning Mode
Select Quiet, Balanced, Turbo, or MAX mode in the app. Balanced mode is
selected by default.
DND Mode
During the DND period, the robot stops cleaning and playing voice
prompts, and the power indicator dims. DND mode is enabled in factory
settings. The default DND period is from 22:00 to 08:00. You can use the
app to disable the DND mode or modify the DND period.
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Instructions for use
No-go Zones/Virtual Barriers/
No-Mop Zone the mop cloth
Use the app to set no-go zones/virtual barriers/No-Mop Zone. The robot To add water or clean the mop cloth, press any button to stop the robot
and remove the mopping module. After adding water or cleaning the mop
cleaning. No-mop zones only activate when the Mop Cloth Bracket is cloth, reinstall the mopping module and press the button to continue.
installed.
Virtual Barriers
Note:
Functions and details of the Mi Home app may vary slightly due to the continuous app development and
upgrades.
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Routine maintenance
Main brush Clean weekly
Using the main brush cleaning tool
1. Turn over the robot, press the latch, and remove the main brush cover. Use the tool blade to cut away entangled hair on the brush and to clean
2. Pull out the main brush. Remove and clean the main brush bearing. the bristles.
3. Rotate the main brush cap in the indicated unlock direction to remove the
Note:
cap.
If there is a large amount of hair, or if hair is tightly entangled, remove it carefully to avoid damage.
4. Use the main brush cleaning tool to remove any entangled hair on the brush
or bearing.
5. Rotate the main brush cover and main brush bearing in the indicated lock
direction to reinstall them.
6. Reinstall the main brush, press on the main brush cover, and lock it.
Note:
Replace the main brush every 6 to 12 months for optimal cleaning performance.
Lock
Unlock
Main Brush
Cover
Alignment Latch
Main Brush
Main Brush
Bearing Main Brush
Cap
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Routine maintenance
Clean weekly
1. Open the top cover, squeeze the Dustbin latches and take out the 2. Open the Dustbin lid as indicated by the arrow and pour out the dirt.
Dustbin.
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Routine maintenance
Clean every two weeks
1. Open the Dustbin lid as indicated by the arrow and pour out the 3.
contents.
Note:
2. Fill the Dustbin with clean water and close the cover. Gently shake the
Dustbin, then pour out the dirty water.
Note:
To prevent blockage, only use fresh water without cleaning liquid. 4.
possible.
5.
Note:
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Routine maintenance
Battery Water tank Clean as required
The robot is equipped with a built-in high-performance lithium-ion battery 1. Open the water tank.
pack. To maintain battery performance, keep the robot charged during
normal use. 3. Fill the tank with water, shake it, then pour out the water.
Note:
Charging Dock Clean monthly 1. Remove the mop cloth from the Mop Cloth Bracket.
Use a soft dry cloth to clean the Charging Contacts of the Charging Dock.
1. Turn over the robot and unscrew the Side Brush screw.
2. Remove and clean the Side Brush.
3. Reinstall the brush and tighten the screw.
Note:
Replace the side brush every 3 to 6 months for optimal cleaning performance.
Note:
Replace the mop cloth every 3 to 6 months for optimal cleaning performance.
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Routine maintenance
Omni-Directional Wheel Clean as required
Reset the System
1. Turn over the robot. If the robot does not respond when a button is pressed or cannot be
2. Use a tool, such as small screwdriver to pry out the axle and take out
the wheel. reset automatically.
3. Rinse the axle and the wheel with water to remove any hair and dirt.
Note:
4. Air-dry, reinstall, and press the wheel and axle back in place. After resetting the system, scheduled cleanup, WiFi, and others will be restored to factory settings.
Note:
The Omni-Directional Wheel bracket cannot be removed.
Firmware Upgrade
Bracket
robot to the Charging Dock and ensure that the battery level is above 20%
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Routine maintenance
Robot sensors Clean monthly
Use a soft dry cloth to wipe and clean all sensors, including:
1. ReactiveAI Cameras
ReactiveAI Cameras
Wall Sensor
Charging Contacts
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Routine maintenance
Holiday Energy Saving Function
When the robot is docked, press and hold "Recharge" for 10 seconds or until you hear an alert sound. This will activate Holiday mode.
In this mode the robot will switch to Low Power mode to minimize power consumption. This includes a dimming of the LED indicator, and the stopping of
all non-charging related functions including cleaning, remote control over WiFi, and more.
To deactivate Holiday mode, press and hold "Recharge" for 10 seconds until the LED indicator brightens.
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Basic parameters
Robot Charging Dock
Name Parameters Name Parameters
Note:
The serial number is on a sticker on the underside of the robot.
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Troubleshooting
Error Solution
Error 1: Rotate the laser head to check that it turns The LDS unit is jammed. Remove any items blocking it then move the robot to a
freely. new location and restart.
The bumper is stuck. Tap the bumper repeatedly to dislodge any jammed items. If
Error 2: Clean and lightly tap the bumper.
nothing falls out, move the robot to a new location and restart.
Error 3: Move the robot to a new location and restart. A wheel is suspended. Move the robot to a new location and restart.
The robot is suspended. Move it to a new location and restart. If the problem
Error 6: Remove and clean the side brush. The side brush may be tangled up. Remove and clean it.
Error 8: Clear away any obstacles around the robot. The robot may be stuck. Clear any obstacles around it.
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Troubleshooting
Error Solution
The robot is too close to a magnetic tape and cannot start. Move it to a new location
robot away from the magnetic tape and restart. and restart.
Error 12: The battery is too low. Recharge before use. Low battery. Recharge before use.
Error 13: Charging error. Clean the charging contact area. Use a dry cloth to clean the charging contacts on the robot and on the charging dock.
Error 14: Battery error. The battery temperature is either too high or too low. Wait until it returns to normal.
Error 15: Clean wall sensor. The wall sensor is blocked by dust. Wipe clean the sensor.
Error 17: Side brush module error. Reset the system. The side brush module is experiencing a fault. Reset the system.
Error 18: Vacuum fan error. Reset the system. The vacuum fan is experiencing a fault. Reset the system.
Error 21: Vertical bumper pressed. Release it and retry. The vertical bumper has been pressed. Relocate the robot and retry.
Error 22: Dock locator dirty. Clean and retry. The dock locator signal is blocked by dust. Clean it and retry.
Error 23: Dock location beacon lost. Clean and retry. The dock location beacn is blocked by dirt. Clean it and retry.
If the problem persists after using the recommendations in the table above, please email our after-sales service team:
US/Non-Europe Support: support@roborock.com Europe Support: support@roborock-eu.com
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FAQs
Problem Solution
The battery level is low. Put the robot on the Charging Dock and charge it before use.
Unable to power on
The battery temperature is too low or too high. Only use the robot within the range of 4-40°C (39-104°F).
If the Charging Dock is not receiving power, check that both ends of the power cable are properly
connected.
Unable to charge
If contact is poor, clean the contact areas of the Charging Dock and the robot.
The robot is charged in an environment at a high or low temperature. To maintain the battery life cycle, the
Slow charging speed robot automatically reduces the charging speed.
The charging contacts may be dirty. Clean them with a dry cloth.
There are too many obstacles near the Charging Dock. Move it to an open area.
Unable to return to dock
The robot is too far from the Charging Dock. Place it closer and retry.
Unable to connect to WiFi. There may be an error with your router settings. Contact Roborock customer
service for help with troubleshooting.
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FAQs
Problem Solution
The battery level is too low. Scheduled cleaning can only begin when the battery level is
Scheduled cleaning is not working
above 20%.
Is power always being drawn when the robot is on The robot will draw power while it is docked to maintain battery performance, but power
the Charging Dock? consumption is extremely low.
No or little water during mopping or check the manual for full instructions on how to correctly install the mop cloth and Mop
Cloth Bracket.
Make sure that the robot is not in DND mode. DND mode will prevent cleanup. When
Cleaning does not resume after recharging cleaning a space requiring a top-up charge, if the robot was placed manually on the Charging
Dock before it is recharged automatically, it will not be able to continue cleanup.
The ReactiveAI Cameras lens may be dirty or obscured. Use a soft cloth to wipe it and keep
Unable to recognize and avoid objects the lens clean and free from obstructions. Current AI algorithms cannot recognize dirt but it
will keep learning daily.
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