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Lex: Thanks for contacting Nike! My name is Lex, how can I help you?

System Message: Products from your cart have been loaded to product tray.
Rudraneel Das: Hello
Lex: Hello there Rudraneel ! I hope that you are doing well.
Rudraneel Das: I want to purchase this product in my country but I don’t want to
face hassle of customs
Rudraneel Das: Can you please arrange to see if it’s available in any other retail
outlets near me
Lex: I see, I would like to inform you that our products that we have online is
coming from overseas and since it is coming from overseas it is actually the policy
of your customs. Although we operate separately from local Nike store if you would
like you can contact them directly and I will provide you the link where you can
get their contact number https://www.nike.com/in/retail
Rudraneel Das: There are no numbers here
Rudraneel Das: And neither any dealers available in my state
Lex: You can search the nearest local Nike store in your area and get the contact
information.
Rudraneel Das: They are not willing to get it delivered for me
Rudraneel Das: Please help me out
Rudraneel Das: I need this
Lex: I see, if you would like you can place an order online although you need kyc
documents in order to receive the product.
Rudraneel Das: I don’t want to face hassle of custom duties
Rudraneel Das: Please arrange for me to have it here from some local dealers in my
country
Lex: I totally understand, although we operate separately from local Nike store due
to some of them is owned by franchisee.
Lex: You can check our authorized retailers as well
Jabong/Rocket Internet
Myntra/Tiger Fund
Ajio
Koovs
Flipkart
Superkicks
Veg Non Veg
Rudraneel Das: It’s not there also
Lex: My apologies, if it is only available online then you need to prepare your kyc
documents.
Rudraneel Das: Will I need to pay additional customs if required?
Lex: The customs fee/ taxes and duties is already included on the total amount of
the order.

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