TRON/AVOC Associate

TRON was set up as a part of the Amazon Vision Operation Center (AVOC) team to complement Amazon
Robotics initiative in fulfillment centers that enables hands free active stowing. The process is able to
provide resolution with high confidence for 95% of stows, using Computer Vision and Machine Learning.
TRON receives the balance 5% of stow jobs in form of videos where Machine Learning has low
confidence. The input from the TRON operators is being used to improve the efficiency of the
automation process.

Job Description:

AVOC associate is required to watch the video of the stowing activity in a fulfillment center, understand
it thoroughly and make best use of the human judgement and available resources to indicate the activity
captured in the video. They are expected to verify /mark the location of product through a tool while
maintaining highest level of accuracy. This process helps in maintaining stow quality at the fulfilment
center. This is an operational role.

Roles and Responsibilities (not limited to):

• Systematically escalate problems or variance in the information to the relevant owners, teams and
managers according to the defined processes and standard

• Understand performance metrics and process requirements to drive business results in live
environment

• Analyze and detect exceptions

• Meet predetermined and assigned productivity targets and quality standards within expected
deadlines

• Contribute to process changes to minimize handling time, increase work efficiency and improve the
software tool that he/she shall will be using

Basic Qualifications

• Bachelor’s degree with excellent academic record.

• 0-24 months of work experience.

Preferred Qualifications

• Problem solving and analytical skills

• Proven ability to work productively and efficiently in an independent and dynamic setting

• Proven ability to clearly communicate with managers and associates at all levels

• Global perspective and solid understanding of business objectives

• Excellent attention to detail and focus on the highest level of accuracy

Additional Information:

 Shifts: Business has a 24*7 shift environment. Associates would be working in a 9 hour shift,
including breaks. The shift timings would be subject to change every 3 months. In case the
associate is working in night shift, night shift allowance will be provided.
 Weekly Off: Rotational two-consecutive day off (it is a 5-day working week with 2 consecutive
days off, not necessarily Saturday and Sunday. The off days changes every 3 months)
 Work from Home (WFH): Employee may be required to WFH based on the business
requirements.

Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran /

Gender Identity / Sexual Orientation