BSBWOR301 – Assignment

What you have to do

The assignment for the unit two tasks. Task1 has 10 descriptive question and answers and
task 2 has a work plan to be developed.

Task 1
Question1.
a. How do you determine your work goals and objectives?

b. How do you prioritise your work so that all jobs are completed on time?

Question2.
a. What are some of the factors that may affect the achievement of work plans and major
objectives in a health care setting?

b. Explain the importance of incorporating contingencies into the business or work plans.

Question3.
Identify three items of business technology and explain how you use them in your
workplace?

Question4.
a. How would you monitor and adjust your own work performance to ensure the
achievement of goals in accordance to organisational requirements.
b. In the process of monitoring your own work performance you have to also regularly
identify and report on variations in the quality of and products and services according to
organisational requirements.
To achieve that, we need customer feedback to identify variations to products and services.
List and describe 6 ways that information is collected.

LA020897 Assignment, BSBWOR301, Ed 6 1

© New South Wales Technical and Further Education Commission, 2016 (TAFE NSW – WSI), Archive version 1, February 2016
Question5.
a. List six signs of personal stress when working in a Health care industry.

b. Describe how stress would affect personal wellbeing?

Question6.
a. Identify the sources of stress in a health care industry and explain its effects on an
individual.

b. Explain the appropriate support and resolution strategies to deal with stress in the
workplace

Question7.
How would you determine your workplace training and development needs and priorities?

Question8.
a. Identify and list at least three areas of skill/knowledge or capabilities that you would like to
learn more or improve on and add on to your current job skills.

b. Based on the above identified areas of improvements, develop a personal development

plan for your own professional development.
(Please use the below format, at least mention 3 areas where you would like to enhance
your skills and knowledge.)

Details of
development
Objective of
Development opportunities
development Timeframe Cost
activity
(Provider, activity
location, etc.)

For eg: Face to face To learn the 5 days $450.00

training for 5 advanced
To learn advanced
days at TAFE understanding
excel skills
North Sydney and working
NSW knowledge of
excel skills

LA020897 Assignment 1, BSBWOR301, Ed 6

© New South Wales Technical and Further Education Commission, 2016 (TAFE NSW – WSI), Archive version 1, February 2016
Question9.
a. Are records and documents relating to your workplace achievements and assessments
stored and maintained?
b. Why do you need to ensure that all the professional development opportunities are
completed and recorded as per the organisational requirements?

Question10.
To continually improve on your personal skill development and learning needs, what do you
need to do?

TASK 2
In this task, you are required to develop a work plan for your current job role or any other
role from previous jobs or any other job position from healthcare sector that you aspire for.
The work plan is for a quarter starting next month and would serve as an important tool for
reviewing the work performance and managing the professional development at the annual
performance appraisal process.
You can choose to use the below format of work plan or can develop one of your choice.

LA020897 Assignment, BSBWOR301, Ed 6 3

© New South Wales Technical and Further Education Commission, 2016 (TAFE NSW – WSI), Archive version 1, February 2016
 Work Plan Template (Jan 16- April 16)

Name:
Job Position:
Section/Department:
Goals/KPI’s to achieve: 1.
2.
3.

Action Steps Responsibilities Timeline Resources Potential Barriers Communications Plan

What Will Be Who Will Do It? By When? A. Resources Available A. What individuals or Who is involved?
Done? (Day/Month) B. Resources Needed organizations might
What methods?
(financial, human, political resist?
& other) B. How? How often?

Evidence of Success: (How will you know that you are making progress? What are your benchmarks?)

Evaluation Process: (How will you determine that your goal has been reached? What are your measures?

LA020897 Assignment 1, BSBWOR301, Ed 6

© New South Wales Technical and Further Education Commission, 2016 (TAFE NSW – WSI), Archive version 1, February 2016
Checklist
I have:
 answered all questions in the space provided
 clearly identified my answers

LA020897 Assignment, BSBWOR301, Ed 6 5

© New South Wales Technical and Further Education Commission, 2016 (TAFE NSW – WSI), Archive version 1, February 2016