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Digital Marketing - II Course Outline 2020-2021 Term V-Muppavarapu Chaithanya
Digital Marketing - II Course Outline 2020-2021 Term V-Muppavarapu Chaithanya
COURSE DESCRIPTION
This course aims to develop basic conceptual knowledge and analytical skills of participants in the
area of Social Media Marketing from both a strategic and tactical perspective for branding,
acquiring and retaining customers in this digital era.
1.2 Digital natives, Digital Identity, Social footprints, Different types of Segmentation
1.3 Social Media Marketing Planning Cycle, Social Media Marketing Plan
4.1 Social games, Game based marketing -Display ads, Static ads & Dynamic ads and
1
Product Placement in gaming, Advergaming
2. To understand the characteristics of social media and how four zones of social media
impact on firm performance and customer relationship (Knowledge & Comprehension)
3. To evaluate social media strategies used by companies and learn why some marketing
communication strategies succeed but others fail (Evaluation)
Short quizzes held at the conclusion of different topic promote reading and revision of concepts.
Group activities help in reinforcing the conceptual knowledge through application oriented exercises.
Questions and cases in mid-term and term-end examinations test both concepts and application
abilities. Thus, learning would be promoted through both repetition and reinforcement.
Assessment tool - CO Matrix: (Note: If there ‘n’ quizzes, fill for each quiz separately)
Assessment item Course Outcomes (COs)
2
1 2 3 4 5
Quiz #1 80 20
Quiz #2 80 20
Group Assignment 20 80
Mid-term examination 40 40 20
Term-end examination 5 5 5 5 80
Evaluation rubrics:
Assessment item Annexure no.
Group Assignment ( Social Media Marketing) II
CO - PO Matrix
CO# CO Program Outcomes (POs)
1 2 3 4 5 6 7
CO1 Describe the key terms, definitions 3 2
and concepts used in Social Media
Marketing and its relation to Digital
Marketing (Knowledge)
.
CO2 To understand the characteristics of 3 1 2 1
social media and how four zones of
social media impact on firm
performance and customer
relationship (Knowledge &
Comprehension)
CO3 To evaluate social media strategies 1 3 3 1
used by companies and learn why
some marketing communication
strategies succeed but others fail
(Evaluation)
CO4 To develop a social media 3 1 3 1
marketing plan for a
Company/Brand/NGO
(Application)
.
CO5 To learn how to measure the 2 1 2 1
effectiveness of a social media
campaign using appropriate metrics
3
for tracking campaign performance
(Evaluation)
3: High relevance 2: Medium relevance 1: Low relevance
Essential readings:
1. Social Media Marketing – Michael R Solomon & Tracy Tuten – Sage Publishing (Textbook)
2. Social Media Marketing – A Strategic Approach – Melissa Barker, Donald Barker et.al
-Cengage Learning (Reference)
STUDENT FEEDBACK
At the end of this course, students are required to provide feedback on the following items:
1. Faculty comes well prepared with the necessary inputs to the classroom.
2. I received satisfactory explanations for my queries/doubts from the faculty.
3. I could easily approach the faculty in his/her office for any help or clarification.
4. I received helpful and timely feedback on my performance and progress throughout the trimester.
5. Every student got a fair opportunity to display his/her points of view in the class.
6. Classroom atmosphere created by the faculty was conducive to learning.
7. Internal Marks were awarded to me fairly and impartially.
8. I understand all the topics taught in the course.
9. I can relate the concepts to the applications in the corporate world.
4
10. Discussions facilitated in the class are subject-focused with minimal deviations.
11. I learnt additional concepts more than what are included in the syllabus.
Finally, continuous learning and continuous evaluation go hand-in-hand in this course. The goal is to
provide continuous feedback on the student’s performance, thus giving him/her an opportunity for
reflection and self-correction.
Advance preparation for the class is a must in this course. It is expected that the student will attend the
class only after thoroughly reading the prescribed reading material, which, to be fair, will be limited to
a reasonable number of pages per day/ session. Then, class room engagement would be primarily to
clarify issues/ concerns and to build capabilities. Students must clearly note that class attendance is
not a substitute for advance preparation and self-learning.
5
Annexure I
LESSON PLAN
6
Social Networking Fatigue, Social Lecture &
lock-in, Open Source Model, Discussion
Marketing tools for Social Text Book Page
10
community-Paid Media & Earned No120-123
Media tools, User Generated
Content
11 Glossary Test 1
Presentation & Case:How @Trident
12 Case Study Discussion Hotels started the first
Social Hotel in India?
Unit 3: Social Publishing
Social Publishing, Content, Types Lecture &
of Content, Channels for Content Discussion
Text BookPage No128
13 Distribution–Blogs,Microblogs,
to 138
Press Releases,Podcasts,Webinars,
Presentations, Photos, Articles
Newsletters, Videos, White Lecture & Text BookPage No138
14
Papers, case studies, e-books etc. Discussion to 142
Content Value ladder, Social Lecture &
Publishing Strategies-Social Discussion Text BookPage No 142
15
Media Optimization & Search to 148
Engine Optimization
Presentation & Case: How MaggiIndia
Discussion enticed users to share
selfies with
16 Case Study
#HealthyIsEnjoyable
7
Discussion
Discussions on Learnings from
Presentations &
25 Group Assignment & Revision of
Discussion
Concepts
Annexure II
Group Assignment
The written report would be evaluated for 5.0 Marks. It would be evaluated on the following
Concepts – 1M Bringing out the Practices used in the Comments &
campaign – 2 M Learning- 2 M