S08JECT CODE:MBA 204

HUMANRESOURGE
MANAGEMENT
TO?IC:DISCUSS THE
TUNCTIONG OF HUMAN
RESOURCE MANAGEMENIST
IAKNGENAMRLE OFAN)Y
QRGANISATION
SUBMIUNEDTO DRRRRATAN
GHOUDHARYY
SIBMITTEDEEANKTTA THAKUR
RoLNO:20105MBA2A)
FUNCTIONS OF HUMANN
RESOURCE MANAGEMENI
ZN COCA CoLA
The Coca- ala ompan is the uorld kongest
beuwrage cOmboy
3t As me of branodimg accordung to otune 2009
Swuey
The cOmp0ny oherats a framchized distribuctton
systtm datihg taom 18g4.
The Coco- Cola company headguauted un
Allanta qeorgia.
with local obeatains in ouwn doD countuis anund
thi world.
Koca- Kola has 42,4oD empleyeos wolduwrde.
Sewings per day -6Billion,The ompany ouwns ae
bensei meu han ov bRands in 200 coinnies.

TNTRODUCTIONN
Human Kiuowtce Managemert s m ssnbLal pat
oanyoganizaiom. Maeouur, deuulop minl otis
debartmmt is hu first sleb, h gmound on uhuch Ahu
dutwu ef thu tompany dupends. N s essintial for any
Angte budintss mi and especially jersuch inter
mat onal tompany as loca Cola. i x pueple not ie
technelogy uhe cu ale the cOmbany. Human Ruonct
Managtment a tuncuon usithivn an aganizátion
huhich jecus malnly on the wruilment af, the mana
gement o and puovidung quudelnis do the mampouue
n a compamy 9t uncton t u company or he
cganuzation uhich dials uwith concwns that a u silated
ko hu sla of thu tompany ntvrms of huimg compe
måation, puufovmanct, salety, wllniss, benaft ,
metivation and ihaining, Humam Kesouc lamageme nt=
L a dkemedi tated apbuoah tomanage puople and hu
MOork cuuttivu, m iund fuman risswre manaemend
dnabits thi wouktora af am orgamiation to coiribite
| i u ently and ectvely touands the Durall achievem
nt caCompany qoals amd ohjectlues. Basically
thi HRM Aact ies amd unctOns anu mecessay ha
luvy ogam1zgtion.In multinational companes like
oca tota haun thuwi auon separate debatmeit HRM.

HRM STRATEGY ANDANALYSIS

u eganisation hos s pelicces and srátegie=
Ouen
by hich Thy control The functions
thein demrtmets
milaar l alse haue u n olicius and stnategies
by uhiN u ontnot all he uncions o
dibartmert
(cca Cala HR debaidmerAs also cOnducting a l l t
phactices HRM Like job analyss and di sign e
wok,
PLouit ment amd siie tion, "haining a d
deunlopmerit
buomance abbraisal, COmpensation, èmpleyee
Aationthips, sta uelfare and medical prlèies and
Somi ungs iki that hese all tne practrces
,

amd tunctiCns comaucted the Otyanu3 ation's

Qwn policies amal stnattgies.
HR depatment met make deusieOns helated al i t own
depasitmerd, hey also cOnduuet N company's detisions

JoB ANALYSIS ANDDESIGNING

Job Analysis isthe þraeduw oe determinimg the
duties amd skil Meauirement3 ohajob amd the
kvnd
A peson nuhe should be hired for it. Jcb
analysis
consistS Consists o tuwo puoduc AsJ0b dusnibtton and
SLOnd cb sbeuficatton
Job Desoiption , a list of job ducttes, responsibilittes,
eporting ulationships , job wakng concttions,and
upvwisdry spon.sibilities One puoduct la4ob.
Tob Sprcificotionw ,alistt ol job
ThatK Aegustes educaionyskilk humanuquirementz
30- On ahe þoduet o Hob analysis. personaltin amd
,

Coca Cola combamy HR

dehartment
deseniionn amdjob amalysis un Auhich
check Ai oun
job
intormation about mpioyes AvORk actwittes thuy-get tra
behawicw, þeromancL &landand, job cortext , humman
fuman meauireminis amd also thee and
Plated ko his Context. HR inormaton
usd This anotmation depantmint c coca- cola
fo Kecuting, Sele ction
Compensaion, þomance Apprausal, ,
mployee's aelationshiyp. ttaimina and
PLANNING
The
AND FORECASTING
brocess ok deciding wha
haue ko hilt a d Kow to bo&ttuons Thu fizm uutll
iee them.
CoCa Cola HR
depatmwrit involuis un CombamH
Anategue planning amd thuy alsoma
iietplanning for hiring, mtur emlayeus
Aoca Ccla towcasts iothuinpicted employes
touJitune
thuir
meeds Un

orgaminpition amd foecadt embleys the on

change techmalogy amd AMLaAmg in puodutuity
Ahe planningny
Blanmin smd This
supoxt to he hiad
GHe for approval Tthey get appnoual pom thu Acad
.

oiie hen hey start Aivruutment puociss.

CoCACOLAS RECRUNIMENT ROCESS
Kecuitmernt puoci4s Coca Cola is well established
all thty gve ad an neunspapors , fist
nstitations cto. Once u t AeceivecOmpany wlbsite ,
rom camdidates aulk Aeguiaecdda abplcation fovm,
The combamy cawiu both intvvnaldocumlnti ancd CV.
amod xterncl
hLUitmert.
Tntmal and xtvrnal Muthod
Intwmal Kecuiting Recruitment
aduantages
bettr alkessmert elcamdidate&
RLduucrs THanimg Umt
aster
cheapl
.mctivates Rmbloyees
High pbrdormamci
- diaaouartoges work system
CLates Vacamcues charaetvuctic
sthiptes diuersity
Lnsuhicierit sukply a canddates
xtwnal Recuiting
Aduantages
moeases diuersly
acditats gnou
Shorter4 tiainmg ime
Aheoy That yau get mewveuel pacblem 40uing
isaduamtag
xpensiue
es
Ress kuliable data
St les ubuord molmtnt f þersonnel
Sowus Recuutmunt
9nternoal cutment atirnal Keccuitment
PMOmation Managemit Consultamt
Opartmtntal Eram Emhtoymimt Aguncits
Thansfe Campus Reculbmunt
Rettement
ntuknal Aduvcthstmert Neuuspapur Aduvrtsement
mplcyeu ittnal Aduvcisiment
Recommendation
Thel baáic fous
WalK m
Walk 9m
On mtermell
Tu maunlaim a talent bank Recmitmint
or meetng- intienal huing
mulds.Thy Only do eattnral Aiung in cesi af suddin
ruqirements. They forecast thu tine
nieds and collect
ahi data akbli~ant m aduence. Thuy haul an
dob resume fot amy job at Anu Auwbstü. alher to
at uwy Thy colleut sLsume=
twutoy. To hukl her
wniww%itis amd collegisruiosly talunt bamk hyvisit
visit BZU and TUB änd colleet nu Multan territoy
intewius of 350.candidates andhu data. hey taki
silit Only 3
Thuwe major fous s
Onqualny and huwr aAblicamt.
itmint standards h
au huah . Thei majo% Hectuulment
sonc
E-Rvity
E-Ruuting. Thu ane wokurg On such lype
Luhich anu decordng to the job
desvujptibn and
aoluuerbisements
Thur suCuitmemt ads ari speeihicaton
pubtuchud byMedia Debartmertt
Ads amd Vacancis bameis
au
toumtay as demanded. bling teudat ub
 EMPLoYEE TESTINGG AND SELECTION
mbloyment Test Anokjetiue amd standanaized
measure a sample of bihanew Jhat as MsLd to 2aug
a peraons kneuldge, ikitks amd abititiu.
Coca Cola onduts uauieus
mueds
ybes of kects for dilfervnt
FUnst okallthuycomdut apuude test to chekocadimmie
Ouledge .Tkey also comduet thi uwork samplu t a t
techmical &eatá The bthawional t s t comes at!md. foe
ed only tor tnal camdidats AAwuuey hauus that Conduu
Condut dbout 5tis ko One CAutinmt. ists a n l huy
Comduutea both at region
amdhndquantr Luul.
SELECTION TRoCESS
The Selection process wil uan
Thu abblicant deberdung upon
Tthpesitibn
a combination
apblyimg fe. Houueue, inmnait cass
amy thi faollouing tonls tuull
be used
a) Tnterue b) CGAoup Lxenuses
buie tests enol e)Presentations dlsychome
plays/situational
In oca cola ho Slection LnerusesGroup diewskn
thene is HR
unwou Only m mayor iung: Debanbmert But thy
middle leull manäigumet s hviud MostlyThe laboue amd
Thes 4olow hu ducritralizaion byTh plavt acthoati
ioponsibu foe atl hu matlers.appuodch
Te s
The Countuy
Manager
boes acomdimgAo ThuUrtvrnational aprchursuu ct on
gs dota bon by mamual amd
Thy he dmoinb ucy" 0
itamdands.Coca.calo
onlini Coca Cola
apbiucation
ppe forjob.at Thui Lo
om.
Thh Aula siponate dpantmint
malllrs. Thus is Called Oata which only olials ulbste
woth aat
bank dtrtme
HRIS ol the Coca Cola.
Thuy Kauu met nt Conducted
.

raphelo09y , Bb and athwe aduamadoptecl cthe

sowmcu. bolygrabh
Rocus u On thi hackgound I *
COmpeeton of apptcation imustigaion.
2)
p 9nittal/9nterwuw
stigation 6) Puliminy-5election3tmptopment Telng
Bockaraumd
nteuws )Medical Examamd D Testing )Ln HR DetatmesiT
Hung ecisiom
TNTERVIEWING CANDIDATES
Nondiinate mteruen he applitant determims ihe CounsL|
o Ahe duicusuon, uwhile The irlöuwieaue nurans om bnllur
Lnamg h u applutants humanks.
Stuctuned Ileuwteu Ar lntewieur in uhich a sit e stan
darlzea qustuons Aauing am tabltshed set ofamsuwns is tud
Ceca Cola dots mat condiuct mtuwitus at iégional leuul.
They moily conduct video imlvuwieus whiehan basically
takn by Hrad iie.
Houeur seme technucal antewreuus ann condueted at rigOnal
Leuel
MsLly labon amd teehmtal stah ane suluited at ugienal lud
TRAINING ANDDEVELOPMENT
aining puocs e tmplayus is easntial pat
ANTthout trainmg l wOn t bi dble to naw o uuy emplby
aboutt ahe
employes puocedun of work. Reles and
em s0metlmes uhen muw Regulations e{ ru
ALsponsibilily, GK u o tichmalog s introducect, tis
m ran i embloyers.
HUuitingth Kush employees,Theyiraim
ma also"pay them éalais
ARtee
thim kor 3moibs
tnw bart o . alu Theu mor+lhs "hy buomu
um Cocatola). The
hainina to s eXLEUNg EpoyescOmbany/@gamiz ation guus
Conctdtod the Lmployees. also, t
odepinds uben u
PERFORMANCE APERAISAL AND
Coca Colas huOmance
HR Manage NA&AR
MANAGEMENT;
apbnaisal us anmually dove'sa
MAHMOOD, 4uther Aelu that thg
abbraie"thu bmfoye on thuu perfomancu
th gool thu ogangation. on
achievina
hLogamizatton s Cas a he
begimnina q u
kaand thi mbloya a t guun gols to achi.
t h empAoye aCALLs
eets thi gals Uin hed ,
ahp aise him/ hw.
Setlin in araisimg purlomanee
Delin the job
Makung swi that you amd yoe Subodinate
On n s o r hvc dutiel ond yob agrme
stamdard
Apraise þedovmance
Combarung yowr subordinates actual berlomanl
o do he ztamdands hat Aaue been set.
Provide eedback
Means discuss The
proqess, amd makesubordinates berdoemance
plams fer amy duelopmet
and
Auquurud
Atterntio to utune
.
Coca Colas HR Departmrt pays clau aterlion to local
Cuture
Special Taumimg quwm D Amblays on local amd intue
matuonal culiure.
Nur emblayeus
put undie Aupeulsion alold embloyees
.Working tmuionment epusmt blend a
Culture. oliremt
Douelobmem OR Mentoumg Yramams
Loca cola combomy % CHeatinga
bHOgamms that ncude On-on- nesystem a memtarumg
,

umg amd mintoumg sll JudyTõols. memtoumg Moup mento-

,

These progams pruomote

tusting
ceachumg,cancee Ounselinmg Endulatlonshibs foc neluorking,
Mentorumg umcrases Ah Kod life lessons!
Lunes amd enuouags CmUSe urkoemation actos organuiatiom
Keomamg Thmkimgr amd noss-unetional
EMPLOYEE MOTIVATION
Motivated EmbloyeR Ae
impotant asuils for acombany
Accordimg t h o s o matuyaton,
MOM moneta momutary amd
has Pmain Akey Jm
tmotiuatimg employs.
oca Cola Locuss n bouu moeta
ay amdl man monet
Ony actdns.
COMPENSATION
The obiicue of combomy COmbensaion to impuoue
thu putloNmamce o embloyces and uonuey a msage hat
Combamy eOyal toe ployees.
The copamy gues mamy combenÁation 6alany bonus,
mudical, pickamd ddb, Jatuutiy fumds, soial t wl
AAGES
Keseaneh shaus that mm@netay
ttng Tth imployees. 4actorsleads i n motivar
Coca Ccla providus smart uuags to uE eployees.
llngs aue combititiwe amd sottsty mployets.
Mot imployees by hu combamy ant ofered
uages alongsude commussions combitilive
ANNUAL LEAVES
The Coca-Cola
compamy has
Thot con4crm to local amd dilhvwt lhaues structivees
T leaue stuature
intcnational labor laus.
kolous:
dybends On posLtion embloyees as
Desigmation ALloved heau
SupiwsoN 26 keaus pa
Abour Supwisoe 26 auu6 pa
Balour bupuviso 24 eaus pa
WORKING HoURS
Time Mamagemur s akin secus n hus
Ihuuwe divcoled in shu{t to nable huorganizallon
meet Aigh dimamd (Global Hum@n Risouwucscombany
Managment
Ghilts adapted to ocal labor Lauus.
ani
Thene au tipiial two shifts:
 8 am to 4pm
4 bm to Namm
EMPLOYEE RELATIoNS
Cocc Cola considirs ts embloyee as he geatest assil
O thhe cobamy.
Tmployee satiståcion tuanalate to succtss Hor he conp-
any.
Indinationally, the tOmpary adopts an cln deot
boticy to murtiue GoOd rulati'8rnship.
Employecs ul 4uee to shaue wth manageme nt aboit
The puoble ms
CONCLUSTON
Deulcpeng an thecuue tHR systemm hat s
aUTth Ckganuzational
strategy s Caittcal
cOmpatible
Onunia and siucccss a hmn thu fe ufunitt
aKUnd. 3/ mdetd, thu iimcetasung combctitave bus SS
combleay onte mpay
CO-berate eju has eleuoatea h a AmpoEla nee
4eOdittnat belues Ahat uwe r concens a sheddung
and to sShabi ntuwe munaLes
jpmu atatutes personnelmanageu
dirttis, Cuinulautd h a l AAu piaca gHia0tandbucLisiioa
utilu zatnon o huuman RCc. m ZAus þuciss, o emphaais cr h e
tbis o 4it s nee ssay foonA sung foe cced achuvina bo
berhotmanee
RECOMMENDAJIPN
Auhn HR
exbamcli
KITH ANY
l
SUGGESIED SoLUTION
Cam hauu ractiloncl admimtt tnatuut LOlL, t
To ppelysgnjcant impat on an otgnuiions \alul vnntion
align HR Nth any organiytion's
me eds to be Orqanuzel
S0 Uat tt can play ataattgy,
tde
t fiust
planwmg a an orgauzatiorn. a
un
Srateqic
human.capital Ahat leuwngis all
ganuatton cher aitas elan
Thouso*t The HR depantmer meed to
,

ectiv ely aligned wh he tnsure the kuman assit

an asilT
The oganization. stateg hat s chøsen by