MS Teams, March 2021

Technology, Production, & Operation Management

Quiz no. 2

1) From time to time, various groups clamor for import restrictions or tariffs on foreign-
produced good, particularly automobiles. How might it be helpful? Harmful?
2) List the key ways the organizations compete.
3) Explain the importance of identifying and differentiating order qualifiers and order
winners.
4) What is the Balanced Scorecard and how is it useful?
5) Contrast the terms strategies and tactics.
6) Contrast organization strategies and operations strategies.

7) Productivity should be a concern of every business organization.

a) How is productivity defined?
b) How are productivity measures used?
c) Why is productivity important?
d) What part of the organization has primary responsibility for productivity?
e) How is efficiency different from productivity?

8) List some factors that can affect productivity and some ways that productivity can be
improved.
9) It has been said that a typical Japanese automobile manufacturer produces more cars with
fewer workers than its US counterpart. What are some possible explanations for this,
assuming that US workers are as hardworking as Japanese workers?
10) Who need to be involved in formulating organizational strategy?