1.

Name of Course / Module : Industrial Relations

2. Course Code : HRM 3421

3. Name (s) of academic staff : Norizan Binti Yusof

4. Rationale for the inclusion of the course / module in the programme :

In the industrial relations the students will studied about the relationship between the
employees, employer and government. This subject will cover about the protection of
workmen and employers and their trade union, recognition and scope of representation of
Trade Union, the rights of employee and employers towards the industrial action, causes of
trade disputes, collective bargaining, representation on dismissal and investigation and
inquiry for the disputes. The coverage of this subject towards human resource is needed so
that the students will be able to connect it in their working environment.
5. Semester and Year offered : Semester 6 Year 3
6. Total Student Learning Face to Face Total Guided and Independent
Time (SLT) Learning
Lecture = 42 L T P 0
Tutorial = 0 42 0 8.5 133.5
Practical = 0
Others = 41
7. Credit Value : 03
8. Prerequisite (if any) :Employment Law
9. Learning Outcomes :
After completing this course, the learner should be able to:
 To understand how the industrial relations established in one nation state.
 Could describe the tripartite system in Malaysian industrial relations.
 Could describe the specific laws and regulations related to Malaysian industrial
relations and generally to the international industrial relations.
 Could describe the procedures using to overcome grievances among the parties
involve in industrial relations in Malaysia.
 Could describe the meaning and the concept of ‘industrial harmony’.

10. Transferable Skills :

To learn basic principles of Industrial Relations and to handle the trade disputes in the
working environment.
11. Teaching- learning and assessment strategy :
Lecture
- course material
- course guide
 - text book
Tutorial sessions
- class discussions
- exercises
Activities
- quizzes
- tests
12. Synopsis :
In this course students will be discuss the intervention of government to the relationship
between the employer and their employees in developing good industrial relations in a
nation state. Main topics more focusing to collective bargaining, negotiation, employment
agreement, occupational safety and health assurance, trade union, trade disputes and
discipline at workplace. A case study related to the actual cases brought to the industrial
court also discussed to further the understanding of this course.
13. Mode of Delivery :
Lecture, tutorial and assignment
14. Assessment Methods and Types :
- continuous assessment 20%
- assignment 20%
- Test I 10%
- Test II 10%
- Final Examination 40%
Total 100%
15. Mapping of the course / module to the Programme Aims :
Programme Aims PEO1 PEO2 PEO3 PEO4 PEO5
1. Explain the basic concept of √ √
Industrial Relations relating to the
protection of rights of employer and
employees and their Trade Union
2. Illustrate the industrial action of √ √
employer and employees.
3. Show the Scope of trade union,
collective bargaining & collective √ √
agreement and apply the conciliation,
representation on dismissal and
investigation and inquiry.
16. Mapping of the course / module to the Programme Learning Outcomes :
AIMS PO1 PO2 PO3 PO4 PO5 PO6 PO7 PO8
1. Explain the basic concept of
Industrial Relations relating to √ √
the protection of rights of
employer and employees and
their Trade Union
2. Illustrate the industrial action √ √
of employer and employees.
3. Show the Scope of trade
union, collective bargaining & √ √
collective agreement and apply
the conciliation, representation
on dismissal and investigation
and inquiry.
17. Content outline of the course / module and the SLT per topic:
Face to Face
Self
Practical

Tutorial
Lecture
Course materials
Study

1.0 INTRODUCTION TO MALAYSIAN 4

INDUSTRIAL RELATIONS
 Introduction of industrial relations
 Industrial relations systems are tripartite
 Influence of international bodies
 Employment legislation 4
 Conflicts
 Environmental factors impact to IR
 Role of government in industrial relations
 Ministry of Human Resources and related
department

2.0 EMPLOYMENT ACT AND RELATED ACT 4

 Introduction to Employment Act 1955
 Individual employment contracts
 Enforcement of Employment Act
 Labor Court 6
 Coverage of Employment Act
 Employees’ rights to unionize
 Notice to terminate a contract
 Termination for misconduct
 Breach of contract
 Payment of wages
 Employment of women
 Working hours and leave
 Termination benefits
 Employment of foreigners
 Changes to Employment Act
Children and Young Person (Employment)
Act 1966

3.0 SOCIAL SECURITY LAWS 6

 Social security system
 Employee Provident Fund Act
4
 Employees Social Security Act
 Workmen Compensation Act

4.0 TRADE UNION 6

 Introduction to union movement
 Why do workers join trade union.
 Trade union objectives
 Membership of a trade union
 Employers attitudes to unions
 Creating a non-union environment 6
 Registration of a trade union
 Union funds
 Union executives
 Union employees
 Union today

5.0 COLLECTIVE BARGAINING & 6

COLLECTIVE AGREEMENT
 Private Sector
 Deciding terms and condition of service
 Collective bargaining
 Recognition procedure
 Bargaining procedure
 Negotiation techniques 6
 Collective agreement
 Public sector
 Terms and conditions of service
 Salaries Commissions
 Public Service Department
 National Joint Councils
 Public Services Tribunal

6.0 MANAGEMENT PREROGATIVES 4 6

  Definition and provision of Law
 Status of Management Prerogative
 Prerogative power and its limitation:
 Hiring the workers and probation period
 Placement and training
 Promotion and transfer of workplace
 Principle in reducing workers
 Retirement and resignation of work
 Termination and dismissal
 Remedy and wrongful Dismissal
 Discipline and punishment
7.0 TRADE DISPUTES AND INDUSTRIAL 4
ACTIONS
 Trade disputes
 Industrial action by employees
 Picket, Strikes
 Picketing.
 Strikes.
 Lock-outs. 6
 Prohibition of Picket, Strikes and Lock-outs.
 Penalty for illegal Strikes and Lock-outs.
 Industrial action by employer
Lock-outs
 Intimidation.
 Solution to industrial action

8.0 DISCIPLINARY AT WORKPLACE 4

 Taking disciplinary action
 Industrial court awards on claims for
reinstatement
 General guidelines on taking disciplinary action
 Procedure prior to dismissing an employee
guilty of misconduct
 Special procedures for sexual harassment
6
 Disciplinary action for unsatisfactory
performance
 Constructive dismissal
 Frustration of contract
 Termination of a fix-term contract
 The rights of probationers

9.0 CRITICAL CURRENT ISSUES IN

MALAYSIA
Concept and cases
 Retrenchment
  Reinstatement
 Termination
 Lay off
 Outsourcing
10.0 INDUSTRIAL COURT
 Structure and proceedings of the court
 Awards of the court
 Jurisdiction of the court

TOTAL 42 0 0 42
Coursework 4 18
Test 2 8
Final Exam 2.5 15
Total Hours 50.5 83
TOTAL SLT 133.5
NOTIONAL HOUR 40
TOTAL CREDIT 3.34
18. Main references supporting the course :
1. Maimunah Aminuddin. (2013) Malaysian Industrial Relations and Employment
Law. 8th Ed. Kuala Lumpur: McGraw Hill.
2. Shian, V.C (2008) Industrial Relation Skills for Manager. 2 nd Ed. Singapore: Asia
Pte Limited
3. Legal Research Board. (2005) Industrial Relations Act 1967. International Law
Book Services.

Additional references supporting the course :

4. Ayadurai, Dunstan. (2004) Industrial Relations in Malaysia: Law and Practice. 3 rd Ed.
Kuala Lumpur: Malayan Journal Sdn. Bhd.
5. Dessler, G (2011), Human Resource Management (12th Ed.), Pearson
6. Dessler, G and Tan Chwee Huat (2010), Human Resource Management: An Asian
Perspective (2nd Ed.), Prentice Hall
7. Mondy, R.W. (2008), Human Resource Management, Prentice Hall.

19. Other additional information :