Professional Documents
Culture Documents
Mrs. A. Magno
OBJECTIVES
1. Describe the unique selling proposition
and value proposition that differentiates
one’s product/service from existing
products/services.
2. Determine who are the customers are
3. Validate customer-related concerns
4. Describe the marketing mix in relation to
the business opportunity and vice versa
THE MARKETING PLAN
Value and
Know your Customer
Unique Selling
proposition customers requirements
1 • Market space/universe
Market
• Eliminate the customers
Size 2
3 • Market share
CUSTOMER REQUIREMENTS
CUSTOMER REQUIREMENTS
Are specific features
and characteristics
that the customers
need from a product
or service.
MARKET SEGMENTATION
DEMOGRAPHIC PSYCHOGRAPHIC
SEGMENTATION SEGMENTATION
GEOGRAPHIC BEHAVIORAL
SEGMENTATION SEGMENTATION
TALKING TO YOUR
CUSTOMERS
INTERVIEW OBSERVATION
SURVEYS
FOCUS GROUP
TRADITIONAL/
DISCUSSION
ONLINE
THE MARKETING MIX:
THE 7PS OF MARKETING
PRODUCT
Level 1: Core benefits of the product