HOSPITALS Random Disturbances.

Attrition of employees, Tax imposed

by Governments, Insurance Policy,
Delay in Payments (Insurance), Brand
Image.

Quality Quality
Inputs Control Control
:Material(Medcines,Inject Outputs
Surgery Success Rates,
ions), Clinical Transformation Process Patients Recovery rates,
Equipment’s, Medicines, Hygiene, Lead time.
Doctors & Staff, Capital, (Emergency), Estimated
Information expenditure.

Feedback Mechanisms
Staff Feedback, Patients Feedback,
Over-all rating.