NEERAJ NEPAL

Manassas, VA 20110 | (571) 778-2483 | neeraj.nepalba@gmail.com

SUMMARY OF EXPERIENCE

Perceptive IT professional with extensive experience leading cross-functional teams through the software development life
cycle utilizing Agile methodologies to meet business objectives and satisfy customers. Skilled in managing multiple projects
in fast-paced, team-oriented, and collaborative environments. Broad experience across multiple industries (e.g., Finance and
HealthCare). Dedicated to maximizing impact of key performance metrics to enhance and expand business operations. Known
for leveraging both macro and micro-scale analyses to generate holistic images of ongoing business operations for immediate
actionability.

CORE COMPETENCIES

• Business Process Mapping • Data Analysis, Data Integrity

• Data, Financial & Operations analysis • Process Improvement, PI Planning, Iteration Retrospectives
• Agile (SAFe, Scrum & Kanban), Waterfall Methodologies • FMEA, Root Cause Analysis, Risk Analysis, Reserve Analysis
• Requirements Gathering & Analysis • Systems Development Life Cycle (SDLC)
• Predictive Modeling • Data Mapping, Data Migration
• Business Modeling, Use Case Development, UAT • Vulnerability Management
• Project/Change/Service/Risk/Vendor Management • Validating cybersecurity risk
• Budgeting, Scheduling, Scope Management • CAR, DAR, POA&M, Project Documentation
• CRM tools, Microsoft Dynamics (D365) • EHR/ERP
• Over 10 years of strong technical, analytical and problem-solving skills in Product/Project Management applying the Lean, Agile and the
Product Development Flow principles in order to improve productivity, employee satisfaction, time-to-market and quality.
• Configured within the D365 system, including entities, forms, views, workflows, navigation, and other usability elements.
• Worked within the Azure Platform (Power Apps, Power Automate, and Power BI) to provide automation, reporting, and integration.
• Good knowledge of OOB functionality of MS Dynamics CRM Sales, Marketing and service modules.
• Handled fusion of roles managing numerous projects taking ownership, bias for action with calculated risk taking, always simplifying and
insisting on the highest standards, thinking big and challenging team decisions professionally to make the team think out-side of the box,
frugality in approach to tasks and working vigorously to earn and keep customer trust.
• Used PMBOK processes as an overarching umbrella for project management. Thorough knowledge of PRINCE2, SCRUM and SAFe®
methodologies for Project /Product Management Life Cycle.
• Solid understanding of process improvement tools (FMEA, affinity diagram) and conducted business process improvement analysis, process
testing and validation based on various Six Sigma tools.
• Harbor impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement
through intellect, interpersonal and negotiation skills. Proficient in identifying and interfacing with stakeholders, directors and senior
management to establish the predetermined objectives of the organization.
• Possess skills like Conflict Resolution, Sense Making, Root Cause Analysis, Risk Analysis, Communication Management, problem
management, Stakeholders Management and having Servant - Leader leadership skills.
• Proficient at identifying and coordinating with stakeholders, vendors, Subject Matter Experts (SMEs), Project Manager (PM) and end users
and elicitation of requirements through Joint Application Design (JAD) sessions, Brain storming sessions, interviews, Surveys and
 questionnaires, prototyping, benchmarking, Requirements workshops, focus groups, document analysis, Joint Application Requirement
(JAR) sessions and Rapid Application Development (RAD).
• Experienced working in Medicare and Medicaid projects with knowledge of Health Insurance Portability and Accountability Act (HIPAA)
transaction and code set rules such as EDI 837,270,271,276,277,834,835.
• Worked into Healthcare claims process, EMR (Electronic Medical Records), DSM (Direct Source Messaging), EOB, ANSI 837 UB92,
5010, HIX.
• Proficient in ICD-9-CM and ICD-10-CM coding and claims processing.
• Adequate knowledge in Health Administration Claims processing auto adjudication, COB, EOB/Drafts, Claims pricing and testing,
enrollment, Medicare, MMIS, and Medicaid.
• Experienced in creating workflow analysis and design, Process re-engineering, process remodeling, Object Oriented Analysis (OOA),
Unified Modeling Language (UML 2.5.1) diagrams like activity diagrams, sequence diagrams and use case diagrams through MS Visio,
What-IF scenario analysis (WISA), To- Be Scenario Analysis, Gap Analysis, User Interface (UI) design, User Experience design (UX),
prototypes and wireframes.
• Skilled in gathering and converting User Requirements into High Level and low-level documents (HLD/LLD) like Business Requirements
(BRD), Functional Requirement Documents (FRD), Functional Requirement Specifications (FRS), System Requirement Specification
(SRS), and visualizing graphical user interface (GUI) using mockup screens.
• Created and maintained Requirement Traceability Matrix (RTM), Service Level Agreement (SLA) and assisted Project Manager with
creating Work Breakdown Structure (WBS), Project proposal and Project charter, Statement of work (SOW).
• Created User Stories and Tracked Requirements using Azure DevOps Server, JIRA, Rally, RequisitePro and VersionOne.
• Have a clear understanding of Burndown and Burnup charts with an experience in detailing Themes into Epics and further break Epics into
User stories.
• Assisted product owners and project managers in preparing and refining the backlog for Program Increment (large scale planning) as well as
sprint planning.
• Involved in development and maintenance of Work Breakdown Structure (WBS), Product Breakdown Structure, estimating Level of Effort
and Technical approach document.
• Executed process improvement best practices via JIRA and other tracking tools within scrum team to create competent technical product
design, clear business requirements. Spearheaded scrum team to coordinate agile ceremonies, instilled business best practices to cultivate
higher productivity and increased reported resource morale.
• Experienced with Microsoft SharePoint, Confluence and Crystal reports to document the issues in Monthly, Weekly and daily meetings.
• Experience in Business Needs Identification, Business Analysis Planning, Stakeholder Analysis & Change, Requirements Analysis and
Designing definition with a working knowledge of ITIL, Agile and DevOps methodologies.
• Experienced in performing Business Process Re-engineering using AS-IS and TO-BE study.
• Facilitated Joint Application Design (JAD)/ Joint Requirement Planning (JRP) sessions during the formation of project
definition to elicit information, analyze requirements, creating prototypes, wireframes and user interface documents.
• Experience in HPALM/Quality Center and Jira to manage various phases of the Software Development Life Cycle (SDLC).
• Partner with UX/UI to brainstorm design, navigation and visualization. Built, developed dashboard reports using Tableau and Power BI.
• Skilled in performing acceptance criteria, GAP analysis, Cost/Benefit analysis, Risk Analysis, User Acceptance Testing (UAT), SWOT
analysis, ROI Analysis. Created and maintained Requirement Traceability matrix.
 • Executed SQL statements to extract data from different tables in database using joints, database links and helped formatting the results into
reports. Experienced with integrating internal data migration and maintenance engineering teams to create best fit solution for manual data
compilation).
• Experience working with IAM data & KPI's in AWS environment. Familiar with the types of AWS security & features of IAM. Experience
using AWS CloudWatch to monitor services provided by AWS of nearly anything inside or outside AWS.
• Experience on implementing end-to-end Incident Management, Configuration, Knowledge Management, Change Management, Service
Catalog and Release Management for ServiceNow.
• Working knowledge of the ServiceNow platform, from both administrative and user perspective.
• Responsible for administration enhancement, maintenance and integration and roll out of enterprise-wide Atlassian-based solutions which is
JIRA and confluence.
• Manage the vulnerability remediation lifecycle via Jira, Nessus, and Process ticket assignment.
• Create POA&M for any overdue vulnerabilities.
• Experience as a Project Coordinator and have managed Product Launches, Transformation and Managed Services projects for various
clients. Supported creation of training manuals and user guides, Knowledge Base Articles (KBAs), Standard Operating Procedures (SOPs).
• Experience producing Project Documentation like Business Systems Analysis Report, Business Systems Design Report, Business Systems
Test Report, Release Notes, meeting minutes, action item logs, issue logs, End User Training Materials utilizing MS Word.
• Developed schedule, assigned resource tasks, track progress, manage budget and analyze workloads using MS Project.
• Highly Skilled with Microsoft Suite (Excel, PowerPoint); demonstrated skills with Excel modeling; advanced pivot tables, data queries,
managing large data sets quickly and accurately with Excel macros.
• Facilitated change management to the entire process from project conceptualization through Project Delivery.
• Experience working in all infrastructures: Cloud, Hybrid or on-premises.

EDUCATION

Master of Science: Computer Science and Programming Expected in 08/2021

Harvard University
Bachelor of Science 2008
George Mason University

EXPERTISE/CERTIFICATIONS

• Project Management Professional and PRINCE2 • Certified Professional Scrum Master (PSM) (Present)
• Certified SAFe®5 Product Owner/Product Manager • Certified AWS Cloud Practitioner (Present)
(Present) • Certified in Lean Six Sigma (Present)
• Certified SAFe®5 Agilist (Present) • Vendor Management- Procurement Process and Procedures

TECHNICAL SKILLS

• Business/Project Modeling Tools: UML CASE Tools, Rational • Data Analytics: MS Power BI, Tableau, Minitab, Tibco Spotfire

Rose, MS Visio, OmniGraffle, MS Projects, MURAL, iRise • Test Tools: HP ALM/ Quality Center, Rally, JMeter
• Languages: SQL, Java, Python
• Office Communication: Slack, Skype, Chime, Teams, Zoom
 • Project Management Tools: Microsoft Suite (Project, Word, • Monitoring: Care System Analytics for Epic, AWS CloudWatch,
Excel [filtering, VLOOKUP, Pivot tables, macros], PowerPoint, Access, AWS IAM, ServiceNow, Nessus, HubSpot

Visio), Gantter, SharePoint, BMC Remedy, Jira, Rally • Databases: MS SQL, MS Access
• EHR Software: Epic, Cerner
• ERP system: Infor Lawson, Oracle PeopleSoft, MS Dynamics 365

Employment History & Detailed Work Experience – Last 10 Years

MAGELLAN HEALTH SERVICES INC

Senior Business Analyst/Vulnerability Analyst | Lemoyne, PA | June 2019 – Current

• Collaborated with the Program Manager to support the growth of the business from $2Million to $4 million annually over a period of 2
years.
• Analyzed and studied the technical, structural and data content changes for EDI transaction sets 834 (Enrollment and Maintenance), 837
(Professional, Institutional and Dental Claims), and 835 (Claim Payment/Advice).
• Configured within the D365 system, including entities, forms, views, workflows, navigation, and other usability
elements.
• Worked within the Azure Platform (Power Apps, Power Automate, and Power BI) to provide automation, reporting,
and integration.
• Facilitate the decision-making process and develop functional designs that will drive the development process.
Experience in developing complex applications on Microsoft Dynamics CRM platform with entity, ribbon and sitemap
customizations.
• Responsible for claim adjudication like Medicare claims, professional claims, institutional claims.
• Dealt with the EDI transaction-835 claims payments and remittance advice, which deals with the payment from payer to provider.
• Authored Companion Guide to support all the information needed to process HIPPA transactions.
• Responsible for the development, implementation, day-to-day processing, and performance of all encounter files for specific clients.
• Thoroughly and accurately researched, reported on and document encounter claims that were processed by the MCO and submitted to the
company.
• Served as liaison between departmental team business owners, end users, IT, Claims and Clinical departments.
• Queried data warehouse and internal databases and prepared user-friendly reports according to requestors' requirements. Developed
internal algorithms, condition-action tables and decision trees and tables that incorporate member's personal and medical information.
• Created and maintained internal management tools and databases to support CQI (continuous quality improvement), rates, workflow
business rules and system configuration, reimbursement and documented management requirements.
• Actively involved in the creation of a comprehensive resource center through collection, documentation and extensive editing of relevant
medical literature.
• Conducted root cause analyses, gathered data to pinpoint problem areas, validated that the analysis is data driven, recommended and
implemented solutions and evaluated those results, and implemented controls to monitor consistent use of the solution.
• Met with client groups to determine User Requirements and Goals, thus converting User Requirements into Business Requirements and
User and Technical Requirement Specifications.
• Gathered Business Requirements, analyzed data/workflows, and defined the scope.
• Extracted, discussed, and refined business requirements and developed a comprehensive business requirement document (BRD).
 • Developed Software Requirement Specification (SRS) document using Visio and MS Office.
• Extensively interacted with both the business team and development team in coming up with Sequence diagrams.
• Generate queries and data dictionaries, analyze data and create visualization/ dashboard related to audience and direct-to-consumer insights
working with data sets.
• Work closely with the development team to manage data warehouse, facilitate meetings and manage any new requirements/backlogs.
• Created defect tracking using HP QC and JIRA and reviewed them in subsequent iterations of the application development process.
• Customize workflows for multiple projects, create custom fields, new issue types, workflow statuses, transitions, post-functions, field
configurations, mandatory fields, and workflow schemes.
• Develop creative solutions to complex problems, validate requirements with stakeholders, and provide the optimal IT solution using JIRA.
• Using AWS Identity Access Management (IAM) grant user access to certain resources by setting permissions using the described policies set
within the organization.
• Familiar with all the features of AWS IAM – setting Multi-factor Authentication (MFA) for privileged users granting access to
read/write/download/delete files stored in S3 buckets.
• Experience Using CloudWatch to monitor services provided by AWS of nearly anything inside or outside AWS.
• Configure alarms in CloudWatch, so that when thresholds are violated for specific metrics a notification and/or action is automatically
triggered.
• Used Nessus Scanner to scan for any vulnerabilities.
• Provided vulnerability analysis, patch confirmation, configuration assessment, and sensitive data identification for EC2 environments and
instances.
• Participated in agile process – planned iterations, created tasks, assigned tasks to quality assurance team based on the priorities and
estimated capabilities of quality assurance team for every iteration.
• Core member for conception, implementation of Business Intelligence initiatives.
• Prepared high-level business use case and developed it into multiple system use cases and Activity diagrams.
• Used UML v2.5.1 to perform Use-Case analysis to capture the dynamic aspect of the application. Followed the UML based methods using
MS Visio to create Use Case Diagrams, State Chart Diagrams and Sequence Diagrams
• Developed UI document with UI designs and mock-ups through wireframes.
• Utilized Storyboards and screen mock-ups to obtain client feedback and approval.
• Worked in conjunction with the project manager, design team and developers to prepare project status reports and presented reports to
clients in order to keep them current.
• Utilized iRise to create responsive prototypes & diagrams and structured walkthroughs with end-users to ensure that all relevant
requirements are properly addressed.
• Facilitated collection of Functional Requirements from system users, and prepared Business Requirement documents.
• Involved in the development of Business and Technical Requirements in preparation of Design and Functional Specifications for Business
Needs and Processes.
• Worked closely with Business users to determine the workflow of the product.
• Followed a structured approach to organize requirements into logical groupings of essential business processes, business rules, and
information needs, and ensured that critical requirements are not missed.

CAPITAL ONE
Senior Business/Financial Analyst /Scrum Master | McLean, VA | December 2015 - June 2019
• Reported to the CFO our financial forecasts and annual budgeting process; developed, reported, and communicated KPIs to multiple
functional groups and stakeholders, and analyzed various value drivers of the business to support overall growth initiatives and increased
performance.
• Supported the product owner in managing customer expectations for project deliverables and managed internal stakeholder
communications resulting in 21% increase in customer engagement with new features.
• Assisted project and program managers in developing project Charter, Plans, estimation, and timelines
• Continually refined and evolved agile processes for predictable and rapid software delivery resulting in hitting 99% of project deadline.
• Managed the implementation of Capitol One SwiftID Identity Protection.
• Gathered requirements from stakeholders, slotted stories in ServiceNow SDLC SCRUM module and monthly releases.
• Developed the design specification, testing information use cases, installation instructions, and user documentation which provided end-to-
end IT Service Management based on ITIL.
• Configured and enhanced core application, including, but not limited to, Service Catalog, Service Portal, Incidents, Knowledge Base,
Change Management, Project & Portfolio, and Reporting using ServiceNow.
• Managed Incidents and Change control processes using ServiceNow platform.
• Collaborated with business support professionals to provide full system maintenance using ITIL framework
• Led all sprint planning, sprint reviews, sprint retrospectives, and daily scrums resulting in product features that reached 5 million users.
• Served as the main point of contact to drive effective communication throughout all project phases reducing costs through streamlined
communication by $55,000.
• Conducted interviews and JAD sessions with the clients for understanding gathering, assimilation, organization, categorization, analysis,
and documentation of business requirements.
• Coordinated architects, application SME, security, infrastructure, network, data integration, DBAs and operations team for creation of
system requirements (functional and non-functional). Analyzed and mapped processes using VISIO (current state/future state) and
communicated with various units to produce the use cases and its associated sequence and activity diagrams.
• Performed GAP analysis to identify system restrictions, potentials, and decommission activities.
• Created UML diagrams- Use Case Diagrams, Activity Diagrams, Sequence Diagrams and ER Diagrams in MS Visio.
• Performed wide array of estimates including Analogous, Parametric, Three point and Bottom-up estimates. Conducted business process
analyses, needs assessments, and preliminary cost/benefits analyses in an effort to align information technology solutions with business
initiatives
• Prepared Functional Specification document that meets requirements and application behavior describing the detail design of the
application.
• Identified and documented issues and risks, their descriptions, their impact and provided recommendations to develop the application to
meet the user requirements.
• Managed the changes requested, its analysis and approval process with the Change Control Board (CCB) governance gate.
• Provided support by preparation of the traceability matrix, reviewing design deliverables to ensure alignment with client specifications.
• Generated Excel reports from SQL database and MS access database. Reviewed system test plans and system tests modules before
implementation using SQL quires.
• Helped in Performing Data mapping, logical data modeling created class diagrams and Visio diagrams and used SQL queries to filter data.
 • Execute the DB scripts provided by the developers, noted the resultant table data for further analysis.
• Orchestrated several QA testing, User Acceptance Testing (UAT)/Beta Testing on all projects in coordination with client contacts for
successful integration of company products before Go Live.
• Worked with the user to select or create appropriate scenarios to test all results to determine whether system changes met project
specifications; used scenarios to assist the end user in acceptance testing.
• Created, reviewed and delivered end-user documentation (user guide, process flow charts, and training materials) and training for
accuracy. Supported creation of training manuals and user guides, Knowledge Base Articles (KBAs), Standard Operating Procedures
(SOPs), etc.
• Forecasted models for revenue changes and expenditure increases/decreases, and identified trend analysis to help management make
strategic decisions within the business.
• Identified trading strategies/investment opportunities using FactSet. Assisted with correction of equity trade errors using FactSet.
• Assisted Department Heads and managers with vendor selection process (i.e., contracts, financial reports, insurance certificates);
completion of due diligence tasks and risk assessments for new vendors and critical vendors.
• Ensured enterprise-wide needs for due diligence, risk assessment and continuing vendor monitoring for third-party service providers.
• Worked collaboratively with stakeholders to deconstruct vendor and compliance issues and develop a solution for risk mitigation.
• Managed procurement RFI, RFQ documentation with vendor management activities & client reporting solutions. Assist as needed in the
completion of all responses to all RFP RFI, and RFQ projects.
• Prepared financial reports with reliable conclusions that management could use to implement more effective operational strategies.
• Developed and tracked key metrics including assessing revenue and profitability achievement against full year and monthly targets.
• Analyze profitability for contractual milestones, tracking of over/under runs of projects, and prepare profit models.
• Developed and calculated Estimates-to-completion (ETC), Estimates-at-completion (EAC), and Burn rate analyses (CPI), SPI, SV, CV,
VAC and TCPI.

MOLINA HEALTHCARE
Business Analyst | Wilmington, CA | January 2013 - December 2015

• Responsible for gap analysis in changing old MMIS and Involved in testing new MMIS – Molina Health PAS.
• Responsible for the full HIPAA compliance lifecycle from gap analysis, mapping, implementation and testing for Medicaid Claims.
• Identified specific ICD 10 requirements, participated in development sessions capturing ERD diagrams, Workflows Communication
diagrams. Involved in HIPAA EDI transactions such as 270, 271,837 (P, D, I), 276, 277, 834, 811, 820, 278,999/TA1, and 277 CA.
• Analyzed HIPAA 4010 and 5010 standards for 837P EDI X12 transactions, related to providers, payers, subscribers and other related
entities.
• Dealt with the EDI transaction-835 claims payments and remittance advice, which deals the payment from payer to provider.
• Also, accountable for Medicaid Claims Resolution/Reimbursement for Texas MMP using MMIS.
• Manage software remediation of 16 applications to meet government ICD-10 billing code modification mandate.
• Involved with System Tester for Facets Billing and Finance.
• Defined Functional Test Cases, documented, Executed test script in Facets system.
• Identify opportunities for the creation of algorithms and data models to detect incorrect or fraudulent Medicaid billings.
 • Managed EDI for business partners and was Responsible for new trading partner implementation including mapping and testing of various
EDI transactions in ASCI-X12 and EDIFACT standards, to/from various internal processes and platforms.
• Coordinated with the stakeholders and project key personnel to gather functional and non-functional requirements during JAD sessions.
• Conducted interview, brainstorming sessions, presentation sessions to capture clear, concise feasible requirements.
• Studied the existing business process and created AS-IS workflow to illustrate the existing system using MS Visio.
• Translated stakeholder requirement into 5 different tangible deliverables such as functional specifications, user cases, user stories,
workflow/process diagrams, data flow/data model diagrams.
• Conducted GAP analysis identified loop, segment, field additions/deletions, error conditions change between As-Is process To-Be process.
• Recorded requirements in the Requirement Traceability Matrix (RTM) defining each technical requirement in detail from areas like: main
hardware, application software, networks, servers, internet and desktop configuration.
• Facilitated the group discussions with the architects on the ways of structuring the benefits, benefit codes, rate type codes, package keys and
OSB relationships.
• Orchestrated daily stand up, sprint review and sprit retrospective meetings to obtain an update and to discuss further changes and
proceedings.
• Developed all the required documents SRS, Design Document, use cases, Data Flow diagram, Test Plan, Test Cases, UAT testing
template etc. using MS Visio and MS Office.
• Worked with quality assurance on defects in HP ALM and Jira, made sure test cases correspond to requirements. Conducted User
Acceptance Testing, End User Testing, and Unit Testing, regression testing, black box testing.
• Worked closely with software development and testing team members to design and develop robust solutions to meet client requirements
for functionality, scalability and performance.
• Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
• Created workflow diagrams and Gantt charts to clearly demonstrate processes and timelines.
• Synthesized current business intelligence data to produce reports and polished presentations, highlighting findings and recommending
changes.
• Led cross-functional teams to analyze and understand enterprise-wide operational impacts and opportunities of technology changes.
• Performed Change Management, Defects and bug tracking using Rational ClearQuest; Configuration management and Version control with
Rational ClearCase.

UNIVERSAL HEALTH CARE

Business Systems Analyst | St. Petersburg, FL | January 2010 - December 2012
Responsible for designing future state processes for HIPAA 5010 transaction processing EDI's 837 and 835.
• Analyzed HIPAA X12 standard - version 5010 (related to 837,835, 834) and system needs for conversions and migrations to ensure that
encounter, recovery and cost savings regulations were met.
• Identified needed business improvements and determined appropriate systems required to implement solutions.
• Evaluated the information gathered from multiple sources during requirement gathering and analysis and responsible for tracking, tracing
and managing requirements using Rational RequisitePro.
• Performed Gap Analysis (between HIPAA 4010 and 5010) by identifying current technology, policies, and procedures, documenting the
enhancements for the requirements, and analyzing new HIPAA 5010 compliance and developed an action plan for the migration process.
• Liaised between the business client and development team for the implementation 5010 transition in compliance with HIPAA standards.
• Involved in creating sample mappings for the conversion of EDI X12 transactions code sets version 4010 to 5010 and translation of ICD 9
codes into ICD 10 codes.
• Analyzed and rendered decisions on administrative claims appeals through a working knowledge of ICD-9, ICD-10, and CPT coding
guidelines, healthcare finance regulations and various regulatory agency standards.
• Served as subject matter expert with respect to the annual benefit changes and rules associated with the Medicare Part D program.
• Prepared Business Process Models that include modeling of all the activities of the business from the conceptual to procedural level.
• Documented Requirement Traceability Matrix (RTM) for requirement elicitation and linkup to deliverables.
• Worked with the individual sub-project managers to translate these into PRDs (Product Requirement Documents) for the development
teams.
• Understood the Business logic, User Requirements and test-objectives and assisted the team in Examining, analyzing and modeling Test
plans, Test cases, Use Case Model & Test procedures based on iterative development and round-trip engineering.
• Wrote clear, concise detailed System Requirements Specification (SRS) documents and user documentation in accordance to guidelines and
standards of a level where developers can interpret, design and develop the application with minimum guidance.
• Used Rational Rose to visually determine the proper structure, key elements and optimal design for Database and to aid efficient creation of
tables, stored procedures.
• Data mapping, logical data modeling, created Class diagrams and ER diagrams and used SQL queries to filter data within SQL Server.
• Executed SQL statements to extract data from different tables in database using joints, database links and helped formatting the results into
reports.
• Administer UAT activities within the change control process for zero defect system configuration deployments, coordinate adequate
product testing prior to implementation.
• Review Quality Assurance Test Plans, Workflows and User Documentation to ensure correct interpretation of original specifications.
• Microsoft SharePoint, RTM used to manage the project related deliverables to client and maintained internally for the audit purpose.
• Organized system infrastructure documentation and operating procedures, strengthening controls and enhancing overall performance.