CONFIDENTIAL EM/JUL 2017/MEMS75/KJP585/450 UNIVERSITI TEKNOLOGI MARA FINAL EXAMINATION COURSE INDUSTRIAL MANAGEMENT COURSE CODE MEM575/KJP585/450 EXAMINATION JULY 2017 TIME 3 HOURS INSTRUCTIONS TO CANDIDATES This question paper consists of three (3) parts : PART A (7 Questions) PART B (5 Questions) PART C (2 Questions) 2. ‘Answer five (5) questions from PART A, ALL questions from PART B and PART C in the ‘Answer Booklet. Start each answer on a new page. 3 Do not bring any material into the examination room unless permission is given by the invigitator. 4. Please check to make sure that this examination pack consists of i) the Question Paper ii) an Answer Booklet ~ provided by the Faculty 5. Answer ALL questions in English DO NOT TURN THIS PAGE UNTIL YOU ARE TOLD TO DO SO This examination paper consists of 9 printed pages: (© Hak Cipta Universiti Teknologi MARA CONFIDENTIALCONFIDENTIAL 2 EM/JUL 2017/MEMS75/KJP585/450 PART A (Answer five (5) questions only out of the following seven (7) questions) QUESTION 1 Describe five (5) advantages of Automatic Sequencing Processes in the adaptation of tal Manufacturing and Industrial Internet in modern operations management [CO1/PO1/C2] (5 marks) QUESTION 2 Explain five (5) factors which can be considered as risk when a corporation is planning to find a new location for its factory. [CO2/PO2/C3] (5 marks) QUESTION 3 Compare the differences among job specialization, job rotation, job enlargement, job enrichment and employee empowerment. [CO1/PO1/C2} (5 marks) QUESTION 4 ‘To survive in the current competitive industries, an organization needs to have a strong mutual relationship with the suppliers. Describe five (8) needs of Supply Chain Management. {CO1/PO1/C2] (5 marks) QUESTION 5 ‘Some aggregate planning strategies include: ’) Varying work force size by hiring or layoffs. i) Using part-time workers. State the advantages and disadvantages of these two strategies. Is it a good idea to combine some of the strategies in aggregate planning? [CO1/P01/C2] (5 marks) (© Hak Cipta Universiti Teknologi MARA CONFIDENTIALCONFIDENTIAL 3 EM/JUL 2017/MEMS75/KJP585/450 QUESTION 6 Describe five (5) obstacles in implementing Total Quality Management. [CO1/P01/C2] (5 marks) QUESTION 7 Determine five (5) costs that will be faced by a company due to the breakdown of their machines. [CO1/PO1/C2] (5 marks) © Hak Cipta Universiti Toknologl MARA CONFIDENTIALCONFIDENTIAL 4 EMJJUL 2017/MEMS575/KJP585/450 PART B (Answer ALL five (5) questions) QUESTION 1 Michelina Corporation has experienced the following demand for its latest designed office chair as in Table Q1. Table Q1 [Month Units. | 254 259 253 268 Sam 265 257, wo! a} afolr i) Develop an exponential smoothing forecast using a = 0.2 and a= 0.4. [Co2/PO2/C3] (5 marks) ii) Find and compare the accuracy of the two forecasts using Mean Average Deviation (MAD). [C02/PO2IC3} (4 marks) iii) Determine the best forecasting method that the company should use. [Co2/PO2/C3] (1 mark) QUESTION 2 Halim must decide between two location alternatives to manufacture collapsible bikes; Shah Alam and Subang Jaya. Shah Alam would have annual fixed costs of RM70,000, transportation costs of RM60 per unit, and labour and material costs of RM200 per unit. ‘Subang Jaya would have annual fixed costs of RM90,000, transportation costs of RM40 per unit, and labour and material costs of RM170 per unit. Revenue will be RM300 per unit. i) Determine the alternative that would yield the higher profit for an annual demand of 3,000 units. [CO2/PO2/C3] (5 marks) (© Hak Cipta Universiti Teknologi MARA, CONFIDENTIALCONFIDENTIAL 5 EM/JUL 2017/MEMS75/KJP585/450 ii) Would the two locations yield the same profit at a certain volume? If so, at what volume would that be? [CO2/PO2IC3] (5 marks) QUESTION 3 SP Jaya plans to renovate one of their plants. As part of a major plant renovation project, the engineering department has been asked to balance a revised assembly operation to achieve an output of 240 units per eight-hour day. The task times and precedence relationship are listed in the Table Q3. Table a3 Task _| Task Time (minutes) | Immediate Follower A 02 B B 04 c | Cc 02 F Lb 0.4 E E | 12 S F I 12 G G 1.0 end - i) Drawa precedence diagram. [CO2PO2/C3} (2 marks) ji) Caloulate the required cycle time and the theoretical number of workstations. [Co2/PO2/C3} (2 marks) Determine the number of actual workstations in the line. Use the greatest number of following task for your decision and longest processing time as a tiebreaker. {CO2/PO2/C3] (3.5 marks) iv) Whats the idle time and line efficiency? [CO2/PO2/C3} (2.5 marks) (© Hak Cipta Universiti Teknologl MARA CONFIDENTIALCONFIDENTIAL 6 EM/JUL 2017/MEMS575/KJP585/450 QUESTION 4 Advanced Tech Company has a project to design an integrated information database for a major bank. The project involved eight activities. The list of activities and activity time for each activity is listed in Table Q4. Table Q4 Activity |predecessorts)| (Weeks) A _ [ 3 B = [4 c A ,6 D B 9 E B 6 F c,d 6 G DE 8 H GF 9 i) Draw the network diagram for this project. [Co2/PO2/C3] (2 marks) ji) Determine the critical path and project duration. [Co2/PO2/C3] (3 marks) Calculate the slack time for each activity. [Co2/PO2/C3} (4 marks) iv) _ If activity Cis delayed for two weeks, what will happen to the project duration? [COz/PO2/C3] (1 mark) (© Hak Cipta Universiti Teknologi MARA CONFIDENTIALCONFIDENTIAL 7 EM/JUL 2017/MEMS75/KJP585/450 QUESTION 5 Kidspedia Sdn Bhd is a consultant company which focuses on early childhood education. In one of the activities organized by Kidspedia, the children were asked to assemble a simple Lego car. A few observations have been made and the data are as indicated in Table Q5. Table Q5 Observation No. | Time(minutes) | Observation No. | Time (minutes) | 1 0.09 o 012 2 ont 10 0.14 Z 3 0.10 1 0.09 4 0.10 12 0.42 5 ott 13 ont 6 0.14 | 14 | 0.10 7 0.10 | 15 | 0.09 | 8 0.10 16 [ 012 Compute: i) The average time. [C02/PO2/C3} (2 marks) ii) The standard time taken by the children, using a performance rating of 90% and a personal allowance of 8%. [CozPO2/C3} (3 marks) The standard time taken by the children, using a performance rating of 95% and a personal allowance of 10%. [CO2/PO2/C3] (3 marks) iv) Analyze which options: (i) or (iv) that will provide the best standard time. [CO2/PO2/C3} (2 marks) (© Hak Cipta Universiti Teknologi MARA CONFIDENTIALCONFIDENTIAL 8 PART C (Answer ALL questions) QUESTION 1 EM/JUL 2017/MEMS75/KJP585/450 Along Café utilized an average of 850 polystyrene packs per week. The café operates 52 weeks per year. Storage and handling costs for the polystyrene packs are $2 per pack and it costs approximately $50 to order and received the polystyrene packs. The price of the polystyrene pack is $0.50, i) Determine the optimal order quantity and the total cost. [C03/P012/C5] (3 marks) The café has received an offer from a new local supplier. Their price list is ‘summarized as in Table Q1. Should Along Café takes up the offer given by the new supplier? Table Q1 [CO3/PO12/C5] (7 marks) Less than 1000 packs $0.85 per pack 1000 to 5000 packs $0.70 per pack 5001 - 10000 packs ‘$0.60 per pack More than 10000 packs $0.50 per pack © Hak Cipta Universiti Teknologi MARA CONFIDENTIALCONFIDENTIAL 9 EM/JUL 2017/MEMS75/KJP585/450 QUESTION 2 ‘The UniBooks Press publishes textbooks for the academic market. The relevant cost information are given in Table Q2. Table Q2 Regular production cost = RNZ20 per book | Regular production max. capacity = 10,000 books per quarter Overtime production cost = RM30 per book | Overtime production max. capacity = 5,000 books per quarter ‘Subcontracting cost = RM35 per book | Beginning inventory Holding cost = RM2 per book Quarter 1 2 3 4 Total Demand (units) 5,000 10,000 | 30,000 | 25,000 | 70,000 ones i) Prepare an aggregate production plan using a pure level approach with average demand. [C03/PO12/C5] (10 marks) ine the total cost of the plan. [CO3/PO12/C5} (3 marks) i Based on the results of i) and ii), comment on the appropriate publisher's policy on hiring overtime workers compared to hiring subcontract workers. [CO3/PO12/C5] (2 marks) END OF QUESTION PAPER ‘© Hak Cipta Universiti Teknologi MARA CONFIDENTIAL