GROUP 4

BUSINESS EMAIL

NAMES : CLASS : i2 MANAGEMENT

1. FERDI YOSRA NINDI
2. JAYA RAMADHAN
3. ANDI MUHAMMAD RYAAS IZZUL HAQ
4. ST NURHIKMAH LATIF
5. ST FATIMAH SURAHMAN
6. ASRIANA TN

To : “Jaya Ramadhan” <jayaramadhan@gmail.com>

CC : Staff
From : “Bang Si Hyuk”
Subject : BTS Project

Dear Jaya Ramadhan

Welcome to BTS Project. I am the Head Of Marketing, Bang Si Hyuk, and I am

leading this project, wich is scheduled to start in spring 2021. I look forward
to working with each of you.

I need to set some ground rules for project communication using this thread :

● Only communicate with project members

● Focus on one thought per email
● If the email isn’t about the project, don’t include it in this thread
● If you have a question, review the entire thread to make sure someone
hasn’t already answered it

Let me know if you have any questions.

Kind regards,

Bang Si Hyuk
Head Of Marketing
 BUSINESS EMAIL
Business email is a method of business communication, which plays
anessential role in establishing relationships with colleagues, partners, and
sponsors. To save your time, register with Send Pulse, and send emails
for free.

1. Tips for Creating a Business Email

a. Formal style. Formal style aims to reach anagreement, that is
necessary for business. Be concise, accurate, and avoid clichés.
b. Language. International business emails should be written
in a global language (English). If business communication is held
within the same country, your national language should be used.
c. Subjectline. It must be formulated in a short, clear, and precise
style as people get lots of emails every day and don’t have unlimited
time. Don’t write long compound sentences. Make sure that
the subject line will be readily understood, especially in case the
language you use is not a native one for a recipient. If your email
iscritical, use a word URGENT at the beginning of the subject line.

2. Email opening
If you write to a person you are not acquainted with, use the following
phrases:
● Dear Sir/Madam,
● Dear Mr/Miss/Mrs (surname),
● To whom it may concern.
If you email a person you know, use these greetings:
● Dear (name),
● Hello (name),
After that, specify the purpose of your email:
● I am writing to youre garding…
 ● My name is …, I am (position held) at (company), and I am writing to
you concerning…

State the purpose clearly, accurately, value your recipient’s time.

If you are answering an email, bepolite, and give thanks to the recipient be for
estating the purpose:

● Thank you for your reply

● Thank you for contacting (company name)

3. Body
a. Paragraphing. Use paragraphs to make the text easy-to-read, place
accents on essential points, ideas.
b. Questions and essential information. If you want to ask
something, make your question visible. Write it close to the
beginning, as nobody will scan your email.
c. Don’t use contracted forms. They are not appropriate in business
communications. For example, NO I’m – I am, NO won’t – will not.
d. Be official. Don’t try to joke, as some of your jokes may not be
understood correctly in different countries.

4. Email closing
Be polite and accentuate that you a looking for the answer or thank the
recipient for attention:
● I am looking forward to hearing from you soon
● Don’t hesitate to contact me if you have any questions
● Thank you for your time and attention
5. Useful phrases
● Best regards
● Best wishes
● Sincerely yours