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  • Fixing The Payment System at Alvalade XXI

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    BRYAN ZEGARRA RODRIGUEZ
    259 views10 pages
    The document discusses the failure of an innovative payment system called "Cartao 21" that was implemented in the bars of Alvalade XXI Stadium. The project failed due to organizational and technical issues such as absent testing, incomplete data upload, printers without proper connection, and using an incorrect version of SQL Server. Alternatives discussed to fix the payment system include hiring different vendors or authorizing cash payments and upgrading the SQL version. The recommendation is to keep the original vendor, Meag, but have them work as a team with Casa XXI to address the issues and authorize cash payments as well as innovation and efficiency.

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    Fixing the Payment System at Alvalade XXI

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    The document discusses the failure of an innovative payment system called "Cartao 21" that was implemented in the bars of Alvalade XXI Stadium. The project failed due to organizational and technical issues such as absent testing, incomplete data upload, printers without proper connection, and using an incorrect version of SQL Server. Alternatives discussed to fix the payment system include hiring different vendors or authorizing cash payments and upgrading the SQL version. The recommendation is to keep the original vendor, Meag, but have them work as a team with Casa XXI to address the issues and authorize cash payments as well as innovation and efficiency.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    259 views10 pages

    Fixing The Payment System at Alvalade XXI

    Uploaded by

    BRYAN ZEGARRA RODRIGUEZ
    The document discusses the failure of an innovative payment system called "Cartao 21" that was implemented in the bars of Alvalade XXI Stadium. The project failed due to organizational and technical issues such as absent testing, incomplete data upload, printers without proper connection, and using an incorrect version of SQL Server. Alternatives discussed to fix the payment system include hiring different vendors or authorizing cash payments and upgrading the SQL version. The recommendation is to keep the original vendor, Meag, but have them work as a team with Casa XXI to address the issues and authorize cash payments as well as innovation and efficiency.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 10

    GERENCIA DE PROYECTOS DE Group: 2IT

    @ Bolaños de la Cruz, María


    TECNOLOGÍAS DE @ Manrique Passara, Manuel
    @ Ruiz Caceres, Luis Alberto

    INFORMACIÓN @ Zegarra Rodriguez, Bryan

    Fixing the Payment System at Alvalade XXI:


    a case on IT project risk management
    Background: The Alvalade 21 Stadium

    52000 Seats Restaurants

    Cinema Bars
    multiplex

    bowling alley

    Medical
    Center
    health club
    Cartao 21: An innovative payment system

    To hire a Create an image of


    vendor to Introduce a pay and
    innovation and
    implement the “Cartao 21 purchase system based
    modernity enhanced
    system” at Stadium on pre-paid cards
    to Casa XXI
    Alvalade XXI
    Problem

    Implementation and subsequent failure of an innovative


    system installed in the bars of Alvalade XXI:
    "Cartao 21"
    Project Failure

    Organizational Technical

    • Absent testing all time • Placement of transmitter


    • Cards Activation • Using incorrect Version of
    • Absence of Plan B when card 21 SQL Server (desktop edition)
    system fail • User Interface
    • Kiosks were too far from POSs • Incomplete data upload
    • 45 seconds to complete • Printers without proper
    transaction connection to POSs
    • Hiring a company with limited
    experience of IS implementation
    Absence of “Casa XXI” in

    Planning Testing Implementing

    • Define Scope • Test the System • Support while an


    • Choose Vendor implement time(2 for 42
    • IT architecture align with POSs
    business requirement (SQL • Training on Disaster
    Server) recovery plan (password)
    Alternatives

    Keep Meag
    Hire restinfor
    • Using Point of Sale Terminal to Central Server
    • IBM Technology • Using Oracle System
    • No add cost for fixing • Project done on time
    • New in the industry • Less experience in System
    • Limited experience in system • Old system will eliminate
    • Failed twice in fixing the system • Main Contractor May face legal issues
    • Challenge with experience company • Able to serve in shorter transaction
    • Bind with legal contract with the main contractor
    Hire SVDI
    Hire creativos
    • Using IBM Technology
    • Using Wintouch System-Project done on time- • Large real time reservation system
    Experts in the system. • Requires extra time to finish the project
    • Old system will totally eliminate • Cost are not stated and maybe high
    • Cost are not stated and may be high-Main • Main contractor may face legal issues
    contractor may face legal issues • High Capability To fix the problems
    • Capable to finish the project on time.
    Our Recomendation

    Keep Meag.

    Authorize POSS to accept cash Innovation and efficient system

    Upgrade SQL Version

    Work as a team ”Meag and Casa XXI

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