 claims transactions for health care industries.

 Extensive experience in developing Use Cases, creating Screen Mockups, conducting

Gap Analysis and Impact Analysis, SWOT analysis, Cost Benefit Analysis, Risk
Analysis.
 Experience Design and review of various documents including the Software Requirement
Specifications (SRS), Business requirements document (BRD), Use Case Specifications,
Functional Specifications (FSD), Systems Design Specification (SDS), Requirement
Traceability Matrix (RTM) and testing documents
 Expertise in creating Use case diagrams, Activity Diagrams, Sequence diagram, Business
workflows with complete understanding of various SDLC life cycle concepts.
 Extensive experience in modeling the AS IS and TO BE ecommerce solutions
 Extensive exposure of working in projects related to data and system integrations needed
due to Merger and acquisitions.
 In depth knowledge Rational Unified Process (RUP) methodology, Use Cases, Software
Development Life Cycle (SDLC) processes, Object Oriented Analysis and Design
(OOA/D).
 Experience in the ETL (Extract, Transform and Load) process used to migrate data into
new platforms using Informatica tool and Business Intelligence (BI) tools like Business
Objects Modules (Reporter, Supervisor, Designer, and Web Intelligence).
 Hand on Experience in the back-end applications of data validation process using SQL
 Experienced in performing Business Process Analysis to check the compatibility of the
existing system infrastructure with the new business requirements and in translating
business requirements, user expectations into detailed specifications by using various
Text formats & Unified Modeling Language (UML).
 A self-starter and good at making healthy and productive working relationships in
internal, external, independent, and team environments
 Result oriented, highly motivated, organized and eye for detail with excellent
communication and interpersonal skills. Ability to adapt and quickly learn new
technologies.

 Certification: ITIL Foundation Certification in IT Service Management through People Certi and
Axelos.
 Certification: Certified in Scale Agile Framework (SAFe 4.5)
 Certification: Certified SAFe Advanced Scrum Master
 Certification: Certified Scrum Master Through International Scrum Institute

 Certification: Certified DevOps Generalist Through International DevOps Certification Academy

 Certification: Certified Scrum Team Member Through International Scrum Institute
 Certification: Certified Scrum product Owner Through International Scrum Institute
 Certification: Certified Project Requirements Analyst (Business Analyst) Through International
Organization for Project Management™ (IO4PM™)
Technical Skills

Agile Tools: Rally, Jira, Version one and TFS

Operating Systems: Windows 98/NT/2000/XP/7, Citrix, VSE Mainframe.
Languages: C, C++, Visual Basic, SQL/PLSQL
Databases: MS-Access03/07/10, SQL Server, Oracle, DB2.
Tools: MS Visio, Rational Rose, Rational Clear Case, Rational Requisite pro.
Bug Tracking Tools: Mercury Test Director, Rational Clear Quest
Testing Tools: Test Director, Load Runner, and Quality Center

Client: HCSC(BCBSIL) Chicago, IL June 2019–Till date

Role: Sr Scrum Master

Responsibilities:
 Acted as a Scrum Master for one or more Agile teams, performing all normal Scrum
Master duties including facilitating daily scrum, sprint planning, sprint demo, release
planning, retrospective meetings, and providing leadership and coaching to the team in
support of the Agile development process
 Develop and maintain a solid partnership with key project and business stakeholders and
work collaboratively towards a common goal.
 Participate in the organization and planning of the development schedule based on
methodology that has been developed to create a cohesive plan with identifiable critical
path, task dependencies, and major milestones, and manages the agreed project plans and
schedules, ensuring successful completion within scope, budget, time, and quality
parameters
 Ensure that the Scrum team is empowered, yet has solid processes and excellent
discipline by following Agile Management Framework (AMF)
 Ensure all Scrum working sessions are adhered to throughout project lifecycle
 Working closely with developers to ensure they are not blocked and can execute the
process as administered by the Scrum Master
 Collaborate with project teams (both on and offshore), create and maintain project plans
and schedules
 With the assistance of the Agile Coach, provide proactive coaching to the team and
recommends continuous improvement of processes to optimize team productivity
 Perform Agile Maturity assessments for teams, provide coaching and input to reach
higher levels of maturity, continuous improvement
  Monitor and track status of iterations/releases and ensure work progress visualization on
the scrum board.
 Responsible to implement and execute disciplined Change control process including
communication, estimation and impact to scrum teams and testing
 Uses strong business and technical knowledge to implement solutions to impediments,
keeping projects on track
 Support and educate the Product Owner, stakeholders on Agile principles and
methodologies to preserve the team from external pressures which may inhibit its
productivity.
 Results Driven (Prioritizing, Taking Initiative, Taking Ownership) Team Leadership
(Coaching Others, Dealing with Stress, Demonstrating Teamwork, Influencing Others,
Interacting with Others, Maintaining Composure, Motivating Others, Providing Direction
and Leadership).
 Communicate cross functionally, ensuring transparency of progress and outcomes;
Report team progress and accomplishment up and across; Facilitate status updates,
product demos and retrospectives; builds on successful initiatives to gain support for
ideas.
 Stakeholder management: Support the backlog and release plan, radiate scrum artefacts to
the product owner and team, and keep key stakeholders informed about progress.
 Trains scrum teams on the use of Jira to track all work. Works with technology to set up
Jira for Products and Projects.
 Responsible and heavily involved with setting up recurring status meetings with the
business, fielding questions from the business, as well as handling issues that arise from
the business.
 Work closely with product management and product development to interview, research,
analyse, and derive business, functional and technical requirements
 Execute on Scrum Master Responsibilities that include organizing and facilitating daily
stand-up meetings, reviews, retrospectives, sprint and release planning, demos and other
Scrum/Kanban-related meetings.

Client: Wells Fargo, Phoenix, AZ October 2018–May 2019

Role: Scrum Lead

Responsibilities:

 Work within the core delivery team empowered/tasked with design, development,
modification, and implementation of computer applications, and building high
performing delivery teams. 
 Serve as Scrum Master for multiple scrum teams and coach others in the organization
regarding Agile practices and impacts that action have on the team and its self-
organization (i.e. managers, stakeholders, Product Managers, Program Managers, etc.)
 Execute on Scrum Master Responsibilities that include organizing and facilitating daily
stand-up meetings, reviews, retrospectives, sprint and release planning, demos and other
Scrum/Kanban-related meetings.
 Experience in working with Portfolio, Program Management, RTE, scrum master,
development team on designing and executing daily stand ups.
 Participated in scrum of scrums and notified the RTE about roadblocks, correlated
dependencies and aligned the project goals.
 Facilitated Team Breakout sessions in the Program Increment planning.
 Manifested SAFe core values in the team and following the Agile manifesto.
 Execute on Scrum Master Responsibilities that include organizing and facilitating daily
stand-up meetings, reviews, retrospectives, sprint and release planning, demos and other
Scrum/Kanban-related meetings.
 Lead Engineer for onshore and offshore Agile/SAFe Development and Operations teams
in full lifecycle delivery of enterprise-wide financial planning and data analysis platforms
for Business Enterprise Systems. 
  Partner with technical teams for delivery of technical runway in a SAFe Program
matrixed organization.
 Work closely with Product Owner to lead Backlog Refinement events, ensure there are
visibility for the team to “look-ahead” of what’s upcoming in the future Sprints and that
the stories have enough details for the team to plan work for.
 Partner with Product Owners, Dev, QA, Architects, and project stakeholders in building a
high-performing and self-organizing team.
 Facilitate Daily Standups, ensure that blockers and other Post-Scrum action items are
discussed and resolved in a timely manner.
 Remove impediments that are preventing the team from accomplishing their goals. Help
the team learn to identify dependencies, skill/knowledge gaps, and other impediments for
their work.
 Represent the team in Scrum of Scrums by proactively communicating the team’s
activities, areas of integration and overlap across multiple teams, and removing
organizational blockers. Facilitate Scrum of Scrums as needed.
 Lead a collaborative and constructive Sprint Retrospective, ensure that the team’s voice
is heard and valued, and that Retrospective learning’s are documented, acted upon as
needed, applied to the next iteration and shared across multiple Scrum teams.
 Facilitate an effective Sprint Review, ensure that attainment of Sprint Goals are clearly
communicated to stakeholders, empower and reward the team to demonstrate completed
user stories and working product increments, solicit feedback from stakeholders on
working product increments and incorporate them to the product’s next iteration.
 Develop and track metrics. Exercise judgment when to act upon negative trends and
escalate to Senior Leadership as needed.
 Taking Ownership of Scrum Team Commitment each sprint, drive team to effectively
estimate and deliver consistently. Create and Maintain Readouts and Communications on
 Development Progress and Impediments for the Scrum Team, Project Management,
Product Owners and Management.
 Facilitate valuable Retrospective meetings at the end of each sprint ensure the highest
priority retrospective action items are owned and completed within the identified
timeframe. 
 Lead co-located, remote & offshore project teams through the full project lifecycle in a
fast-paced agile environment – this includes solution analysis, work breakdown process,