Professional Documents
Culture Documents
⃝ Website
⃝ Social Media Channels
⃝ Newsletters
⃝ Medium or similar platforms
2. How satisfied are the following services to you?
Very Satisfied Satisfied Unsatisfied
The attitude of the hotel staff
The professionalism of the hotel
staff
The facilities in the hotel
Transportation
The dishes & drinks
The services (pick-up/drop-off,
ironing, laundry,…)
3. What other services are satisfied or unsatisfied to
you?
…………………………………………………………………………………
4. On a scale from 1 to 10, how likely are you to
recommend our company to a friend or colleague?
① ② ③ ④ ⑤ ⑥ ⑦ ⑧ ⑨ ⑩