Professional Documents
Culture Documents
Reg. no:
Class :
1. TOURISM TERMS
Wisata (Tour) : doing tour
Pariwisata (Tourism) : touring from one place to another place
Wisatawan (Tourist) : The person who doing tour
Kepariwisataan (Tourism ) : The terms relate to tourism
Name : Satay
Origin : Nationwide
Satay is meat skewers that are cooked over coals. These juicy skewers is usually served with rice
cakes (ketupat) with peanut sauce poured all over the satay. It is a national dish conceived by
street vendors and has been one of most celebrated food in Indonesia. It is practically everywhere
and highly addictive.
There is a typical food of Southeast Sulawesi which is popular called Sinonggi. This is
staple food made from Sagu. Sagu comes from old Sagu tree or people usually call Rumbia tree.
Sinonggi is a dish as a source of carbohydrates to substitute rice. Particularly, in Kendari it is
completed with vegetables, snails and fish soup as complement. This dish is very delicious
and the taste is spicy. It is not difficult to make this dish. Firstly, prepare sagu in a bowl. Then,
add some mineral water on it. Next, Sagu is mixed with boiled water. Actually, it is ready to eat
but it is better to put some vegetables on dish that have been cooked. The vegetables are various,
for example eggplant, string bean, watercress, banana bud and spinach. Finally, mix salt, paper,
slice of tomatoes and lemon and put them a little on the plate of that dish.
Sometimes, people combine not only some soup of fish but also some soup of meat. It depends
on personal desires. In short, Sinonggi is good to enjoy when it is still hot in lunch time.
HOTEL JOBS
MANAGEMENT
FRONT OFFICE
HOUSEKEEPING
HOSTESS AND COOKS
MAINTENANCE
1. MANAGEMENT
The General Manager oversees all aspects of the hotel operations including: guest
relations, front desk, housekeeping, maintenance, finances, team building, and staff
development. The General Manager must possess strong communication skills, both verbal
and written, and demonstrate outstanding leadership.
The Assistant General Manager position will support the General Manager with all aspects
of the hotel operations. The Assistant General Manager must also demonstrate strong
communication skills and superior leadership abilities.
2. FRONT OFFICE
Guest Service Agents are responsible for greeting and registering the guest, providing
outstanding guest service during their stay, and settling the guest’s account upon
completion of their stay.
Security
The Security position will encompass aspects of both the Night Audit and Front Desk
positions as well as overseeing the safety and security of the hotel and guests throughout
the evening hours.
Driver
Drivers are responsible for transporting guests to and from the hotel to local area
attractions as well as assisting the guest with recommendations for tourist activities.
Bellboy is often the first person with whom an arriving hotel guest has a direct interaction.
His responsibilities including helping guest to bring the guest bag, and transporting into the
hotel and on to their room, helping them to find the room, and teaching them to operate
door locks and room lights and assisting with roll-away beds or cribs.
3. HOUSEKEEPING
Executive Housekeeper
The Executive Housekeeper is responsible for all duties of the housekeeping operation and
cleanliness levels in all areas of the property. Responsibilities include: staff training, inter-
department communications, and staff scheduling
Assistant Executive Housekeeper
The Assistant Executive Housekeeper supports the Executive Housekeeper in all duties of
the housekeeping operation and cleanliness levels in all areas of the property.
Responsibilities include: staff training, inter-department communications, and staff
scheduling.
House person
The House person is responsible for maintaining the cleanliness and appearance of the
hotel and providing customers with quality service in a timely and friendly manner.
Room Attendant
Room Attendants are responsible for the cleanliness of guest rooms, hallways, and public
areas in the hotel.
Chefs are responsible for preparing meals at restaurants and hotels. They prepare,
season, decorate and present dishes in the best possible ways in order to meet client
´s requirements
5. MAINTANANCE
Chief Maintenance Engineer
The Chief Maintenance Engineer is responsible for maintaining the overall operation of the
maintenance department and the appearance and working order of the hotel.
Assistant Maintenance
The Assistant Maintenance Engineer supports the Chief Engineer in maintaining overall
appearance and working order of the hotel.
BOOKING A TICKET AND RENT A CAR
FLY- DRIVE HOLIDAY
BOOKING A TICKET
Responding to questions
How many people is the booking for?
... It's for two people.
How would you like to pay?
... Can I pay by credit card?
Can you spell your surname?
... Yes, it's B - R - O - W - N.
Can you give me your credit card number and expiry date?
...Yes, it's .......
Booking a ticket
Reservations clerk: Garuda Airways, good morning. May I help you?
Mary Jones: Yes, do you have any flights to Singapore next Tuesday afternoon?
Reservations clerk: One moment, please... Yes. There´s a flight at 16:45 and one at
18:00.
Mary Jones: That´s fine. Can you tell me how much a return flight costs? I´ll be staying
three weeks.
Reservations clerk: Economy, business class or first class ticket?
Mary Jones: Economy, please.
Reservations clerk: That would be €346.
Mary Jones: OK. Can I make a reservation?
Reservations clerk: Certainly. Which flight would you like?
Mary Jones: It’s at 16:45, please.
Reservations clerk: Can I have your name, please?
Mary Jones: My name is Mary Jones, that´s M-A-R-Y J-O-N-E-S.
Reservations clerk: How would you like to pay, Ms. Jones?
Mary Jones: Can I pay at the check-in desk when I pick up my ticket?
Reservations clerk: Yes, but you will have to confirm this reservation at least two hours
before departure time.
Mary Jones: I see.
Reservations clerk: Now you have been booked, Ms. Jones. The flight leaves at 16:45,
and your arrival in Sydney will be at 9:25 a.m., local time. The flight number is NWA
476.
Mary Jones: Thank you.
RENT A CAR
RELATE TERMS
Mining Health
Occupational Health
and Safety
K3
Terdapat perbedaan dalam menyebut kepanjangan dari K3, beberapa artikel menyebut
“Kesehatan dan Keselamatan Kerja”. Namun merujuk kepada istilah bahasa inggris
nya, Occupational Health and Safety (OHS), maka istilah Keselamatan dan Kesehatan Kerja
dirasa lebih tepat
Occupational safety and health (K3) is an area concerned with protecting the safety, health
and welfare of people engaged in work or employment. The goals of occupational safety and
health programs include fostering a safe and healthy work environment.
SIMPLE,COMPOUND,COMPLEX,AND COMPOUND-COMPLEX
Simple sentences
Compound sentences
Complex Sentences
Compound-complex sentences
A compound-complex sentence has two independent clauses and at least one dependent
clause.
Examples:
A. After the two soccer players lost their game,they joined their other teammates for
lunch,and they went to the movies.
If we remove the dependent clase “after the two soccer players last their
game,”we have a compound sentence.the dependent clause makes this sentence
compound-complex.
B. The man believed in the system,and he knew that justice would prevail after the
murderer was sent to jail.
ENGLISH TOURISM AND MINING
• Tourism
• Mining
• Occupation
relating to a job or profession.
Ex: hepatitis B may be an occupational disease for some healthcare workers
• Health
the state of being free from illness or injury.
Ex: he was restored to health
• Safety
the condition of being protected from or unlikely to cause danger, risk, or injury.
Ex: they should leave this place for their own safety
TERMINOLOGY
2. Acute = Health effects which show up a short length of time after exposure