Professional Documents
Culture Documents
1
INDEX
N. STANDARDS page
Part-1 Chapter One: Structural Standard 10
INTRODUCTION 10
1-1 -Preamble 12
1-2 -Purpose 12
PLANNING 14
1-12 Access-External 18
1-13 Access-Internal 18
2
N. STANDARDS page
1-23 Information Technology 21
1-25 Maintenance 22
1-29 Resuscitation 22
1-30 Safety 23
1-31 Security 23
1-32 Storage 24
Design 26
1-42 General 26
Environmental Considerations 26
1-44 Acoustic 26
1-46 Privacy 27
1-47 Decor 27
1-48 Clocks 27
3
N. STANDARDS page
1-49 Communications 28
1-55 Lighting 30
1-57 General 31
Standard Components 31
- Treatment areas 37
2-1 Doctors 42
2-2 Nurses 43
4
N. STANDARDS page
2-3 Supporting Manpower 44
REFERENCES 72
- Local References 72
- Foreign Reference 72
APPENDICES 73
5
SUPERVISOR
PREPARED BY
Eng. Ahmed Bin Ali Al Baiz Dr. AQEEL BIN GAMAAN AL GHAMDI
Assistant Deputy Minister Assistant Deputy Minister for Hospital Affairs
for Engineering Affairs – MOH Consultant Paediatric Nephrologist
REVISED BY
6
7
The development and the fast progress of improvement
in health services in the Kingdom of Saudi Arabia have
continued in a distinguished and elegant style; thanks to
God, and then to the Guardians of this country (God bless
them) for their concern, guidance and patronage of these
services.
At the forefront of these services is the care
provided for patients with chronic renal failure through creation and maintenance
of successful modern and well equipped and staffed renal centers all over Saudi
Arabia.
The Ministry of Health, represented by The Deputy Ministry for Hospital
Affairs and Supervisory Committee of the National Program for care of patients with
chronic renal failure, has issued numerous policies and procedures and guidelines
to regulate and advance these services. These guidelines include information and
data about establishing and running dialysis units and centers according to the
international standards. The aim of these guidelines has been to unify implementation
and regulation of policies and procedures, and to ensure premium services are
provided for patients with renal failure.
We still have many hopes and aspirations to continue improving these, and
other, health services and we are very much looking forward for a promising future
by God willing, and hope that these guidelines will achieve the expected benefits.
At the end, I can only lift the palms of humility to Allah Almighty to
perpetuate this country’s precious blessings of security, stability and prosperity
under the wise leadership led by the Custodian of the Two Holy Mosques and the
Highness of the Crown Prince (God saved). And God the Source of strength.
Minister of Health
Minister of Health
Dr. Abdullah Bin Abdulaziz Al Rabiah
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Renal failure is considered one of contemporary
health burden for several reasons including increasing
number of cases, particularly among elderly and
diabetics. Also due to multiplicity of causes at different
classes of society and its health, social and psychological
complications. In addition to the cost of management
either by dialysis or transplantation.
The ministry of Health is striving to apply the best practices and up-to-date
technologies for renal dialysis centers in order to improve their performance.
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Introduction
The health sector in The Kingdom of Saudi Arabia enjoys with particular
interest and support from the Government of the Custodian of the Two Holy
Mosques, the development and provided health services to patients and in
particular patients with renal failure. These health services are competing with
their counterparts in the developed countries, and became a mirror that reflects
the extent of development of the comprehensive health care in the Kingdom of
Saudi Arabia.
Accordingly Assistance Deputy Ministry for Hospitals Affairs and The
supervisory committee of the National Program for the Care of Patients with
Chronic Renal Failure in the Kingdom has prepared this guide to improve
and standard of care in kidney centers and dialysis units in all health sectors
to ensure high performance level according to international standards.
These guidelines include standards for the establishment and equipping and
operating dialysis units/centers. The design of these units/centers are based on
scientific manner and according to the highest international standards of health in
terms of structural and architectural planning to provide interior spaces to facilitate
the movement of workers and patients in addition to entertainment facilities.
The first module includes an overview of the standards of construction and
design spaces, Module II focuses on the standards of the workforce necessary
and providers, Module III safe accurate requirements of technical specifications
of the devices and special needs aspect to operations, and module IV includes
accreditation standards, which have been approved by The Central Board for
Accreditation of Health care Institutes (CBAHI) and patients’ rights.
These Guidelines are only for the advancement of the health services
provided to patients with renal failure to provide medical care and therapeutic
excellence for patients in all regions of Saudi Arabia. These Guidelines will be
updated periodically.
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1- INTRODUCTION:
1-1 Preamble
(A) Dialysis Center : is an out-of-hospital out-patient dialysis unit that is a licensed facility
which provides services on an out-patient basis to stable patients requiring dialysis on
regular basis or training for home dialysis; or
(B) Dialysis Unit : is an in-hospital dialysis unit that is a special unit of a licensed hospital
designed, equipped and staffed to offer dialysis therapy for in-patients as well as for
stable out-patients on regular basis, and to provide training for home dialysis and renal
transplantation as appropriate.
-Renal Dialysis Units are used by persons requiring hemodialysis and peritoneal dialysis services
or preparation for transplantation.
-Hemodialysis is a treatment for end stage renal failure where the function of the kidneys to
remove harmful substances and excess fluids from the blood is replaced by a machine. Treatment
requires the patient to be attached to the machine for ≥4 hours per session on at least three days
weekly.
-This process may be undertaken in a satellite dialysis center or hospital, or at home (home
hemodialysis). Peritoneal dialysis is an alternative to hemodialysis.
-Peritoneal dialysis involves removal of harmful substances and excess fluids across peritoneal
cavity by using sterile solutions in the abdomen on several occasions each day either manually
or with the assistance of a machine.
-Peritoneal dialysis is usually performed at home but training in technique and problem solving
may take place at the satellite dialysis centre or in a hospital.
1-2 Purpose
1. These guidelines have been developed to ensure consistent approach to the design of efficient
units which meet all necessary statutory and regulatory requirements. It is accepted that
standards and requirements will change over time.
2. Licensing dialysis units or centers at the private sector.
3. Working by total quality improvement system in renal dialysis centers and access to
accreditation.
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1-4 Policy Statement
-Provision of sufficient renal dialysis capacity to meet the current and future needs of the
population.
-These guidelines may require modification on regular basis.
-Reference should also be made to the directions of the Ministry of Health and Advisory Group.
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PLANNING
1-6 Operational Models
Models and charts of dialysis center:
The following issues should be considered in developing the model for the implementation of
the structure of dialysis unit/center:
1-6-1Selecting the appropriate location:
- Proximity to a hospital for the treatment of critical cases - Proximity to the emergency department
- Coverage most of needing patients for dialysis. - Availability of exits and entrances to gain access to
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4 The main entrance /Waiting area (for women(
5 Public toilet / bathroom
6 A public toilet with facilities for disabled
7 Prayer room
8 Elevator patients (1.4 m × 2.0 m2) elevators / floors
9 Elevator visitors (1.2 m × 2.0 m2) elevators / floors
10 A sub-waiting patients (men - women), buffet (for drinks(
11 Waiting chairs for disables
12 Allocated space for carts/trolley
13 Corridors
Second Treatment area
N Site
1 Treatment area (dialysis machine + bed or chair)
2 Isolation Room to isolate blood-borne diseases
3 Nursing station (Counter) 1st floor - 2nd floor
4 Hand washing basins (an area of the
basin 1 m2)
5 Consultation room / Examination room
6 Minor operation room
7 Antiseptic area for handling medications
8 Pharmacy
9 Laboratory
10 Subsidiary Nursing station
Third Area for staff and administration
N Site
1 Director office (+meeting room + small archive + Break)
2 Doctors room
3 Head nursing office
Administration (staff offices: - Secretarial - social worker –Accountants -Managing
4
Director)
5 Patients Affairs office
6 Dietician office
7 Filing room
8 Training room (for patients and relatives on peritoneal dialysis techniques)
9 Dining room for the operating staff
10 Health records room
11 Bathroom (staff)
12 Common room (staff)
13 Personal locker room
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Fourth Support services and Stores
N Site
1 Store for clean linen 1st floor - 2nd floor
2 Store for dirty linen 1st floor - 2nd floor
3 Water treatment plant (Minimum 9 m2 – based on bed capacity)
4 Daily store room (Warehouse)
5 Weekly store room
6 General store room
7 Waste disposal reservoir
8 Warehouse equipment (for the maintenance and sterilization of dialysis machines)
9 Warehouse for the supply of cleaning solutions
10 Warehouse to save & prepare dialysis solutions
11 Kitchenette
12 Water pump room
13 Pump room for fire resistance
14 Control room (with Tableau power + generator works automatically reserve)
15 Store room for medical gases
16 Repair shop for equipments and chairs
17 Support Room
18 Room Pantry supplies
19 Store (supplies of cleaning liquids and dry materials & tools)
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1-7 ROLE DELINEATION OF THE ASSOCIATED HOSPITAL
Although the basic nature of the services is the same, there are different requirements for
services providing a large tertiary service and those that may provide a satellite service. The
role delineation of the associated hospital will influence the level of service provided as will
the support systems able to be provided by the associated renal network to which the service
belongs.
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1-12 ACCESS EXTERNAL
-The unit should be easily accessible to the public. A majority of persons requiring regular
treatment will arrive at the unit by vehicle. Easy and convenient access should be provided
either horizontally or vertically (lifts, escalators).
-Designated parking and covered drop-off areas for persons close to the entry point must also
be considered.
-Ambulance services may drop off and collect persons in a routine or urgent manner. Adequate
covered space and parking needs to be designated for this purpose.
-There should be easy access for regular and large amounts of disposable products and supplies
to be delivered on palettes to the units main store room by a mechanized palette lifter.
-It should be easy and discreet to deliver food, laundry and other supplies to the unit and take
away general and medical waste as well as dirty laundry several times per day without disrupting
the operations of the unit.
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1-16 AMENITIES STAFF
A range of amenities and services are required by staff so that they can perform their duties at
an optimal level. These may be provided within the unit or may be shared with another area
adjacent to the Unit:
• Toilet
• Food and beverage preparation area
• Proper bay for cost in a secure environment
• Meeting room
• Recording space
• Computer, facsimile and printer access
• Internet/intranet access
• Medical and scientific library.
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1-20 CLEANING REQUIREMENTS
The unit requires a high standard of cleanliness to guard against infection:
• High levels of cleaning are conducted in the unit including daily thorough cleaning of the unit
and ‘terminal’ cleaning of isolation rooms at least twice per day.
• All surfaces should be easy to clean and be absent from seams and creases which may harbour
bacteria.
• Vinyl that requires a warm water wash and does not require daily polishing should be included
in all treatment areas.
• Skirting should be coved to prevent dirt congregating in corners.
• Washable paint should be applied coating anti-bacteria, washable for all walls and ceilings.
• The unit must be air conditioned and the system must be serviced regularly and filters cleaned
periodically.
• Air agitation devices such as vacuum cleaners and air hand dryers should be omitted or used
sparingly to prevent the production of air borne particles.
• Windows and other glass should be kept clean.
• The areas of toilets and bathrooms must be covered by ceramic until smooth walls to enable
easy cleaning.
• Kitchen areas should be kept clean including appliances such as microwaves and refrigerators.
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• Isolation rooms should be provided at the rate of one isolation room to every five (5) treatment
bays (in hospital-based and satellite units) giving a cluster of six (6) treatment spaces. A
Class S room is a single room with a shower/toilet en suite that is not shared. There is no
special requirement for the air-conditioning system but a hand basin and a self-closing door
is recommended. A personal protective equipment (PPE) bay should be provided immediately
outside the room to hold gloves, goggles, face shield masks, gowns and a waterless alcohol-
based hand rub dispenser. A PPE Bay can be shared between two isolation rooms.
• Air-conditioning rather than natural ventilation should be provided to the unit. All air-
conditioning filters should be changed or cleaned at a rate consistent with the manufacturer’s
requirements.
• Floors: it must be covered by ceramic, easy to clean and resistant to disinfection procedures.
All treatment areas should not be carpeted. Floors in food preparation areas should be water
resistant and greaseproof.
• Skirting: wall bases in treatment areas, kitchens, clean and dirty utility rooms and toilets
should be made integral to the floor, tightly sealed against the wall and constructed without
voids. Skirting in showers should extend all the way up the wall to protect all potentially wet
areas from infiltration.
• Walls: wall finishes must be scrub able and should be smooth and water-resistant.
• Ceilings: all exposed ceilings and ceiling structures must be easy to clean. All areas where dust
fall out would present a potential problem must have finished ceilings that cover all conduits
and pipes.
• Window furnishings: washable blinds are preferable to curtains as they retain less dust and
are easier to clean and non-flammable.
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1-24 LAUNDRY MANAGEMENT
Suitable areas are to be provided for storing clean linens and clothes in an orderly and easily
accessible manner.
-A holding area for bagged used linens and clothes is to be provided for safe storage prior to
collection.
-Ideally this holding area should be located on the external perimeter of the unit so that the
collector does not need to enter the unit.
1-25 MAINTENANCE
The unit must have a fully developed and documented maintenance plan in place to ensure
that replacements and upkeep are undertaken on a preventative basis for all equipment and
engineering systems. This plan should be part of a broad strategy in the hospital.
1-29 RESUSCITATION
All areas of the unit accessed by patients must enable the delivery of resuscitation in an appropriate
manner. This requires:
• Central location (adjacent to the centralised staff station) for the resuscitation trolley.
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• Adequate space in each treatment space/room for resuscitation procedures to be performed.
• Oxygen and suction sources either piped to each space and room or from mobile units.
• Emergency call system to gain a prompt response from extra support resources, as required.
1-30 SAFETY
All aspects of the unit must ensure the required standards of personal safety for people visiting
the unit and staff. Issues that need to be considered include:
• Application of occupational health and safety standards to all components of the unit.
• Sufficient space to enable the required activities to be undertaken in a safe manner.
• Recognition of the fact that people using the services may have varying degrees of physical and
sensory disability that require consideration during their stay.
• The unit must be fully accessible for persons in wheelchairs or on a patient trolley or patient
bed.
• Fittings and fixtures must be robust and of safe design to prevent injury.
• Large pieces of equipment (e.g. hemodialysis units) and furniture (e.g. patient chairs) must be
selected for their ease of movement by staff as well as their appropriate design features.
• Chemicals and concentrates utilized within the unit will be handled as per their ‘Material
Safety Data Sheets’.
1-31 SECURITY
A secure environment needs to be provided which complies with the requirements of the Ministry
of Health Safety and Civil Defence Regulations.
Key features that need to be included are:
• Unit design must facilitate good sight lines for staff to all key areas of the unit.
• Controlled access through the clustering of functional spaces or grouping of spaces, as required.
• Minimize entry and exit doors and ensure staff areas are optimally places to oversee entry/exit
points.
• Provide staff with emergency call capabilities and procedures.
• Procedures must be in place for management of persons who are aggressive or a threat to
patients and staff.
• Patient files must be kept in a secure environment that prevents access by unauthorized persons.
• Non-removable ‘Asset No.’ on all equipments in the unit.
• Dangerous drug safe in the clean utility room.
• Provision of lockers for staff personal effects in a secure environment.
• Closed circuit television may be required to provide an adequate view of external areas. This
should be considered during planning the design.
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1-32 STORAGE
Large quantities of liquid substances, disposable equipment and other supplies are delivered on
palettes to the unit on a regular basis. This activity requires the following:
• Provision of an adequately sized main storeroom with sufficient aisle width to enable access
by a palette lifter.
• Areas designated as wet and dry need to be provided to prevent the contamination of dry sterile
stores and meet the requirements.
• Location of the main storeroom on the external perimeter of the unit with a roller door to
facilitate palette lifter access.
• Easy access from a loading dock to the main storeroom.
• Heavy duty shelving to hold the large quantities of supplies in an orderly manner.
• Additional dispersed storage to enable the unit to be kept clear of collision obstacles.
• The stability of liquid concentrates (especially those which are glucose-based) is dependent on
air temperature. Consideration should be given to the need for air-conditioning in some storage
areas if the temperature cannot be maintained within required limits. Reference should be made
to the storage requirements of stored items to determine the need for this requirement.
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• Staff areas
• Support areas
There are various ways in which these components of the service can be configured to ensure
efficient and thoughtful management practices that make each day easier for people receiving
treatment, their relevant others and staff.
Pathology. Easy access for staff to attend the unit to collect specimens. Inclusion in the pathology
results management system to access results in a timely manner.
Medical Imaging. Easy access to the Medical Imaging Department to allow portable equipment
to be brought to the unit and for persons to travel to the unit for procedures of imaging.
Medical Records. If a hard copy system is in use, there should be easy access to the Medical
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Records Unit for the retrieval of files and the return of files after treatment is completed. If an
electronic system is in use, the unit must have the necessary workstations to permit staff the
required level of access to patient files.
Inpatient Units. The unit should be closely related to any inpatient unit which refers or accepts
patients from the unit.
Pharmacy. Easy access for staff to retrieve supplies and for pharmacy staff to provide inventory
and counselling services to the unit.
Mortuary. Easy and discreet access to the mortuary for the delivery of persons who may become
deceased in the unit.
Security. The hospital-based unit should enjoy the same level of scrutiny from Security Services
as all other sections of the hospital to maintain a high level of security integrity. For satellite units,
a standard of security should be in place commensurate with the requirements of the unit and any
untoward factors that may compromise security such as extended operating hours, location on a
busy road etc.
DESIGN
1-42 General
Reference should be made to the Ministry of Health Guidelines.
Environmental Considerations
1-44 ACOUSTIC
Many functions undertaken in the unit require consideration of acoustic privacy including:
• Discussions/interviews with people and families.
• Isolation of noisy areas such as waiting rooms from treatment areas.
• Staff discussions regarding confidential matters.
Solutions to be considered include:
• Selection of sound absorbing materials and finishes.
• Use of sound isolating construction.
• Planning to separate quiet areas from noisy areas.
• Changes to operational management. This may include separate areas for patients with special
needs.
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1-45 NATURAL LIGHT AND VIEWS
Natural light contributes to a sense of wellbeing, assists orientation to building locations and
improves service outcomes. The use of natural light should be maximized throughout the unit.
Natural light and a view to pleasant and interesting outdoor areas is of particular importance for
people who spend long periods of time sitting in dialysis chairs. Every effort should be made to
provide a view to all treatment areas either by locating treatment bays adjacent to a window or
enabling unobstructed sight lines through areas to an outdoor view.
1-46 PRIVACY
Confidentiality for persons receiving treatment is a highly important consideration to be
addressed. The unit should be designed to:
• Ensure confidentiality of personal discussions and medical records.
• Provide an adequate number of rooms for discreet discussions and treatments to occur whenever
required.
• Enable sufficient space within each treatment space to permit curtains to be easily drawn
whenever required.
• Appropriately locate windows and doors to ensure privacy.
1-47 DECOR
This includes style of design, furnishings, colour, textures, ambience, perceptions and taste. The
decor of the unit should be of a standard that meets the expectations of people using the services
and make every effort to reduce an institutional atmosphere. This is very difficult with the high
degree of equipment, services and infection control conditions that are required to deliver the
service. Suggestions to achieve this balance include:
• Use of design features such as colours and artworks to distract the sight from clinical areas.
• Inclusion of soft furnishings that act as a design feature such as screening, lounges in waiting
areas and window treatments.
• Elimination of corridors through good design wherever possible.
• Inclusion of corridors at the minimum required widths to meet the service need.
Wide corridors are a feature that potentiates institutional environments.
• Provision of a beverage bay for people to use while waiting.
• Background music through a piped system or a centralized unit.
• Television systems with head set access.
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1-49 COMMUNICATIONS
The following communications systems will be included in the unit:
• Telephone (fixed and cordless for use by persons on dialysis)
• Paging system for staff if part of the hospital-wide communications system.
• Computer with internet and intranet access.
• Document Center including facsimile.
• Physical transfer systems such as pneumatic tubes and automated trolley systems for hospital-
based units if part of the hospital-wide communications system.
• Teleconferencing capability in the meeting room.
• Videoconferencing capability if there is an identified need as part of the area-wide strategy or
network.
• Some other telemedicine modalities may also be required especially in remote and rural sites.
The need for these modalities and how they are expected to operate should be confirmed prior to
the commencement of capital planning.
• Patient/nurse call system if all persons receiving treatment cannot be visualized at all times.
• Emergency and duress systems capability in line with area-wide policies to ensure patient and
staff safety.
• Early warning information system (EWIS) for evacuation warnings and public address alerts.
• Workspaces, bench design and suspension devices must permit the appropriate accommodation
of computer terminals, keyboards, drivers and printers. The centralization of printers, scanners,
facsimile machine and photocopier should facilitate shared use.
• Closed circuit television should be considered where the functional design of the unit does not
permit staff to oversee all necessary entry and egress points.
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from the rest of hospital division.
3. Distribution of lighting units will correspond with the use of the area and the architectural shape
of the ceiling and will provide acceptable illumination according to the international standards.
In addition an emergency lightings and exit signs shall be provided.
4. Distribution of electric outlets network in all divisions which are fed from the main network
and another set of emergency electric outlets fed from the electric generator set.
A key component of the renal dialysis unit is the need to treat water that will be used in the
hemodialysis process to remove any contaminants. Different commercial water treatment
systems may undertake the water treatment activities in slightly different ways but in general
the main phases of water treatment occur in the following sequence:
Phase 1: Particle filtration to 20 microns.
Phase 2: Water softening to remove calcium and magnesium carbonate.
Phase 3: Carbon filtration to remove chlorine. Chlorine is taken out as late as possible in the
process so that its disinfection properties are utilized.
Phase 4: Particle filtration to 5 or less preferably 1 micron.
Phase 5: Reverse Osmosis Process.
-Reverse osmosis (RO) is a process where water is dematerialized using a semipermeable
membrane to encourage mineral salts to pass out of the water to be used in dialysis. Industrial
RO uses spiral wound membranes mounted in high pressure containers to activate this process.
-The aim of all the above processes is to improve the purity of the water to be used by removal of
particulates, salts and bacteria before it comes into contact with the person receiving hemodialysis.
-Booster pumps may also be required to ensure a certain speed of water (at least 10 meters/
second) and a certain pressure of water (varies dependent on the concentration of the salt solution
on the reject side of the membrane) to enable these processes and to limit the ability of tubing
contamination by bacteria and moulds.
-These contamination processes are also reduced by the application of heat (85°C – 95°C),
eliminating any right angle bends, ensuring the internal surfaces of tubing have a high level of
smoothness and by keeping tubing runs as short as possible.
-The Plant Room for water treatment is ideally located as part of the renal dialysis unit to keep
tubing runs short and to make it easy for staff to monitor and service the water treatment systems.
- Services that facilitate the drainage of fluids from the hemodialysis machines must be ventilated
to prevent condensation and the subsequent growth of mould. This fact should be kept in mind
when designing covers or screens for the drainage systems. Commercial models which comply
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with the relevant Saudi FDA Standards are available.
-It is necessary to secure the water network diameter 2.5 cm or more, as well as the sewer
network diameter is 10 cm, the level of sanitation is lower than the level of the water implant
prepared for hemodialysis.
1-55 LIGHTING
-The lighting design needs to provide for both comfort and function and should be inherently
flexible. There are different considerations for different areas within the unit.
- It should be possible to vary lighting conditions between individual treatment bays and
rooms.
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chairs and the Terolli carts.
• Pipes must be supported with pillars so as not to bend.
• Props must be made of corrosion-resistant material.
• Props for pipes must not be used for any other uses.
• Piping net for gases must be distinguished periodically by name of gas and / or symbol near
to gas valve and put an arrows to indicate the direction of gas flow.
Standard Components
1-58 The standard components in the unit must comply with Ministry of Health Facility Guidelines,
Advanced international standards and Ambulance Services.
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- A sub-waiting patients (men women) + buffet (for drinks)
- Waiting chairs with disabilities
- Wait for carts / trolley
- Corridors
* Wheelchair parking space, facilities that provide a significant number of services to aging
and disabled populations who utilize wheelchairs (should provide more than one space to park
wheelchairs)
*Treatment Bays
Bay size need to be 9 square meters with a clear width of 3 meters along the back of the bay to
ensure appropriate service placement, machine accommodation and curtain track placement.
Spaces of 12m2 will need to be considered where more than 50% of patients are receiving
dialysis in the unit inpatient beds rather than chairs or trolleys. This is of particular relevance
for Level 5 and Level 6 renal services located in tertiary referral hospitals.
* It is proposed that the unit may utilize chairs or beds, or a combination of both.
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separate infected persons during treatment. Advice on the rates of infection demonstrates that
persons with a less acuity who will attend satellite renal hemodialysis units have lower rates of
infection than those persons of a higher acuity who will attend a hospital-based unit. It is the
norm to isolate patients with hepatitis B from those of hepatitis C and from negative patients,
where each group is segregated in separate rooms/halls.
Each isolation room must have access to a dedicated en suite. Each isolation rooms must be
preceded by a Personal Protective Equipment (PPE) Bay. One PPE bay can be shared between
two isolation rooms.
No special air-conditioning requirements are associated with Class S Isolation rooms. Self-
closing doors are preferred. Isolation rooms should be located close to open treatment bays.
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other equipment. It must include:
• Cupboards for holding commonly used supplies and parts.
• A sink with a drainer.
• General staff hand basin.
(2) If a closed cart system is used, storage in an alcove shall be permitted. It must be out of the
path of normal traffic and under staff control.
• If the room is used for preparing patient care items, it shall contain the following:
(1) Work counter
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(3) Storage facilities for clean and sterile supplies
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Spaces in public areas (by square metres)
first Public Area 5 beds 10 beds 20 beds 30 beds 40 beds 50 beds
N Site M2 M2 M2 M2 M2 M2
1 The main entrance - - 50 60 60 75
2 The main entrance / Reception 10 15 20 20 20 25
3 The main entrance / Waiting area (for men) 6 6 9 9 9 10
4 The main entrance / Waiting area (for women) 6 6 9 9 9 10
5 Public toilet / bathroom 7 7 2 x 12 2 x 12 2 x 12 2 x 12
6 A public toilet with facilities for disabled 6 6 2 x 3.5 2 x 3.5 2 x 3.5 2 x 3.5
7 Mosque - - 28 28 28 35
8 Elevator patients (1.4 m × 2.0) # 2 elevators / floors - - 9 9 9 2x9
9 Elevator visitors (1.2 m × 1.5 m) elevators / floors - - 7 7 7 2x7
10 A sub-waiting patients (men women) + buffet (for drinks) 2x6 2x6 2x8 2x8 2x8 2 x 12
11 Waiting chairs with disabilities 6 6 9 9 9 9
12 Wait for carts / trolley 4 4 7 7 7 7
13 Corridors 25% 25% 25% 25% 25% 25%
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)Spaces in treatment areas (by square metres
Second Treatment area 5 beds 10 beds 20 beds 30 beds 40 beds 50 beds
N Site M2 M2 M2 M2 M2 M2
1 Total Treatment area (eatch area dialysis machine + bed or chair = 9m2 ) 4x9 8x9 18 x 9 26 x9 36 x 9 44 x 9
8 Pharmacy - - 32 32 32 32
9 Laboratory - - 36 36 36 36
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Administrative and staff Areas (by square metres)
Third Area for staff and administrative 5 beds 10 beds 20 beds 30 beds 40 beds 50 beds
N Site M2 M2 M2 M2 M2 M2
1 The Director›s office (+meeting room + small archive + Break) 25 25 25 25 25 25
2 Rooms for doctors 9 9 9 9 9 9
3 Head Nursing Office 9 9 9 9 9 9
Administration (staff offices: Secretarial social worker –
4 50 70 95 95 95 100
Accountants -Managing Director)
5 Office of the patients Affairs 16 16 18 18 18 18
6 Office of the dietitian 9 9 12 12 12 12
7 Filing room 7.5 7.5 7.5 7.5 7.5 10
Training room (for patients and relatives on peritoneal dialysis
8 - - 33 33 33 33
techniques)
9 Dining room for the operating staff 30 30 30 30 30 45
10 Room for Medical records 10 10 20 20 20 20
11 Bathroom for the health team 2 x10 2 x 10 4 x 10 4 x 10 4 x 10 4 x 10
12 Break room (for the health team) 16 16 18 18 18 20
13 The area to save your personal locker 2 x 18 2 x 18 2 x 24 2 x 24 2 x 24 2 x 24
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Support services and store areas (by square metres)
Fourth Support services and Stores 5 beds 10 beds 20 beds 30 beds 40 beds 50 beds
N Site M2 M2 M2 M2 M2 M2
1st floor 1x6 2x6 2x6 2x6 2x6 2x6
1 Store for clean linen 2nd floor - - - 1x9 1x8 1x8
1st floor 1x6 2x6 2x6 2x4 2x6 2x6
2 Store for dirty linen
2nd floor - - - 1x9 1x8 1x8
Water treatment plant (Minimum 9M2 increases with bed 12 12 16 16 20 20
3
capacity)
4 Daily Store Room (Warehouse) 2x5 2x5 2x5 2x7 2x7 2x9
5 Weekly Store Room 11 11 11 11 11 16
6 General store room 25 25 25 35 35 40
7 Waste disposal repositor 16 16 20 20 20 20
Warehouse equipment (for the maintenance and
8 5 5 7 7 7 9
sterilization of dialysis machines)
9 Warehouse for the supply of cleaning solutions 5 5 7 7 7 9
st
1 floor 2x4 2x4 2x4 1x6 1 x 12 1 x 12
10 Warehouse to save & prepare dialysis solutions.
2nd floor - - - 2x2 2x4 2x4
11 Kitchenette 1x8 1x8 2x8 2x8 2x8 2x9
12 Water pump room 25 25 25 25 25 35
13 Pump room for fire resistance 25 25 25 25 25 35
Control room (with Tableau power + generator works
14 9 9 9 9 9 9
automatically reserve)
15 Store room for medical gases 9.5 9.5 9.5 9.5 9.5 12
16 Repair shop for equipments and chairs 30 30 30 30 30 30
17 Support Room 1x5 1x5 2x5 2x5 2x5 2x7
18 Room Pantry supplies 7 7 9 9 10 10
Room for cleaning ( to supply cleaning liquids &dry materials&
39
19 4 4 4 6 6 2x6
tools)
40
Man Power
41
MAN POWER
Doctors ( staff) Requirements
Dialysis Doctors
Qualification Requirements
Position
1. Consultant Qualifications:
Nephrologist
Should hold a specialty certificate from the Saudi Commission for Health Specialties
as a Consultant Nephrologist
2. Specialist in Qualifications:
Nephrology
A specialty certificate approved by the Saudi Commission for Health Specialties as
a Nephrology Specialist.
3. Resident Qualifications:
in Nephrology
A) Should be a qualified medical doctor with a degree of medicine and approved
by the Saudi Commission for Health Specialties as a Nephrology Resident.
B) Should have a 3-5 years experience in nephrology and dialysis from a well
recognized dialysis center.
1 Consultant / 15 stations
1 Specialist / 10 stations Major Centers
1 Resident / 15 stations
For small centers, where the number of stations is less than what is shown above, the services should be
covered by one nephrology specialist and one nephrology resident. A consultant nephrologist can cover
other nearby dialysis centers, where he/she should complement the ratio of “1 consultant / 15 stations”.
42
Specifications for the nursing Staff
Requirements of Dialysis Nursing Position
Dialysis
Nursing Qualification Requirements
Position
1. Nursing Registered Nurse (RN) Bachelor or High Diploma Degree in Nursing
Supervisor Professional Experience , Minimum Skills &Specialized Knowledge:
*Minimum of 5 years experience in dialysis (preferable with about 10 year experience).
* Minimum of 3 years experience as Nurse Manager.
* Good communication skill preferably both in English and Arabic.
* Certified in BCLS and preferably in ACLS.
* Certified and registered with the Saudi Commission for Health Specialties.
* Computer Literate.
2. Unit Registered Nurse (RN) Bachelor or High Diploma Degree in Nursing
Head Professional Experience , Minimum Skills &Specialized Knowledge:
Nurse *Minimum of 5 years experience in dialysis
* Minimum of 2 years experience as Head Nurse Assistant.
* Good communication skill preferably both in English and Arabic.
* Certified in BCLS and preferably in ACLS.
* Certified and registered with the Saudi Commission for Health Specialties.
* Computer Literate.
3. Dialysis Registered Nurse (RN) Bachelor or High Diploma Degree in Nursing
Nurse Professional Experience , Minimum Skills &Specialized Knowledge:
*Successfully passed a Haemodialysis Training Program
* Minimum of 2 years experience in dialysis.
* Good communication skill preferably both in English and Arabic.
* Certified in BCLS and preferably in ACLS.
* Certified and registered with the Saudi Commission for Health Specialties.
4. Infection Registered Nurse (RN) Bachelor or High Diploma Degree in Nursing
Control Professional Experience, Minimum Skills &Specialized Knowledge:
practitioner *Minimum of 5 years experience in Nursing.
* Trained and experienced in dialysis (Minimum of 2 years)
* Trained and experienced in infection control (Minimum of 2 years)
* Good communication skill preferably both in English and Arabic.
* Certified in BCLS and preferably in ACLS.
* Certified and registered with the Saudi Commission for Health Specialties.
* Computer Literate.
Note: Dialysis Nurse to patient ratio is ideally 1:3 for stable cases , and 1:1 for unstable and complicated dialysis
patients, The Nurse – patient ratio for stable cases can be stretched to 1:3 However , this ratio may compromise
the patient’s safety due to the high potential of staff nurse fatigue and lack of adequate time leading to inadequate
attention to proper patient management especially in times when intradialytic complications occur.
43
Other Supporting Manpower
For Dialysis Unit
1 Clinical Pharmacist
- A Dietician / unit
- A social worker / unit
- A psychologist / unit
- Technical maintenance of medical devices / unit
Administrators :
- Two (2) Medical secretaries
- Two (2) Workers (cleaners)
- One (1) Correspondent
44
Specifications of Instruments
45
3-1. Specifications of Hemodialysis Machines
المواصفاتSpecifications
5 pH monitor preferred
46
Specifications المواصفات
8 DISPLAYED PARAMETERS
1 Conductivity Yes
2 Temperature Yes
7 UF removal Yes
10 TMP Yes
10 ALARM ACTIONS
3 Conductivity Bypass
47
Specifications المواصفات
11 POWER SUPPLY
1 Voltage 220V
2 Frequency 60 Hz
48
Specifications المواصفات
49
3-2. Specifications of CRRT Unit – ICU
Specifications المواصفات
1 BLOOD PUMP
50
Specifications المواصفات
5 FILTRATION SPECIFY
8 ANTICOAGULANT PUMP
1 Syringe Size 30 or 50 mL
51
Specifications المواصفات
4 TMP Yes
11 DISPLAYED PARAMETERS
3 Temperature Yes
9 TMP Yes
12 ALARM ACTIONS
52
Specifications المواصفات
13 POWER SUPPLY
1 Voltage 220V
2 Frequency 60 Hz
18 OTHER OPTION
53
Specifications المواصفات
54
3-3. Water treatment plant specification
Specifications المواصفات
55
Specifications المواصفات
56
Specifications المواصفات
57
Specifications المواصفات
58
Daily monitoring of treated water in hemodialysis units
Normal
Target Saturday Sunday Monday Tuesday Wednesday Thursday Friday
Value
Chlorine Level
T.D.S. or Conductivity
Hardness
PH
1st
Week Technician sig.
Normal
Target Saturday Sunday Monday Tuesday Wednesday Thursday Friday
Value
Chlorine Level
T.D.S. or Conductivity
Hardness
2nd
Week PH
Technician sig.
59
Daily monitoring of treated water In hemodialysis unit
Normal
Target Saturday Sunday Monday Tuesday Wednesday Thursday Friday
Value
Chlorine Level
T.D.S. or Conductivity
Hardness
PH
3rd
Week Technician sig.
Head Nurse sig.
General Director Sig.
Normal
Target Saturday Sunday Monday Tuesday Wednesday Thursday Friday
Value
Chlorine Level
T.D.S. or Conductivity
Hardness
4th
PH
Week
Technician sig.
Head Nurse sig.
General Director Sig.
60
3-4 Specifications of Dialysis Chairs
Specifications المواصفات
4 Non-conductive Yes
61
Specifications المواصفات
1 Tilt up Yes
62
Necessary Requirements for processing
a hemodialysis unit
63
64
1- Central Board for
Accreditation of Health care Institutes
(CBAHI)
Hemodialysis Centers (HM)
2- Patient Rights
65
Scoring
STANDARD
FM PM MM NM
NA
(3) (2) (1) (0)
The department head is a qualified
1.
nephrologist
Hemodialysis A qualified registered nurse with
2.
sufficient training as nurse manager
All nursing staff are registered nurses, qualified by
3.
experience and education
All nurses working in hemodialysis are
4.
certified in BCLS and preferably ACLS
There is a copy of certificate for
BCLS and if obtained, ACLS in
staff personal files
The nurses working in hemodialysis receive
continuous education and training with competency
5.
assessment (e.g. written test, return demonstration,
etc.) in the following areas:
Care of patients with AV fistula/AV Graft
Dialysis procedures
Care of tunneled/non-tunneled Catheters
Peritoneal dialysis
Assessment of patient’s volume Status
Management of anticoagulation
Management of clotted access
Hyperkalemia
Written admission and discharge
6.
criteria
Written polices and procertures in the dialysis unit
that include, but not limited to maintenance,
7.
inspection and disinfection of the medical
equipments.
Crash carts with defibrillators are in the
8.
vicinity
66
Scoring
STANDARD
FM PM MM NM
NA
(3) (2) (1) (0)
Water quality is checked according to
written policy with a charted standard of metal
9.
concentration. A complete chemical analysis is
done on initial set up and at least once per year
Microbiology testing of the water is done
10.
monthly
The microbiology test record is available in the
unit
Infection control guidelines are followed closely
11.
to include:
Wearing of gloves, gowns and masks
Separating the machines used for blood-borne
infectious diseases (such as Hepatitis B, Hepatitis
C and HIV/AIDS patients)
Proper disposal of needles and sharps
Cleaning up blood spills
Hand washing before and after contact
with each patient
Disinfecting the BP cuff and the machine control
panels after each use
The proper handling of supplies and equipment
Documented routine and yearly staff checkups for
Hepatitis B, Hepatitis C, and HIV/AIDS status
All equipment and machines in the unit are
12.
regularly maintained with PPM schedule
67
Patients’ rights:
4-2 Respect and appreciation (for the patient and his family):
The patient has the right to get the care with dignity at all times.
The patient has the right to respect his values and
beliefs.
Respect the right of the patient to express the intensity of pain.
4-3 Privacy and Confidentiality:
The right to discuss the program of treatment with the patient or his guardian through
confidentiality.
Covering the sins of patients during the examination or health care, and confidentiality of
information (diagnosis, investigations and medical records) after the consent of the patient
unless required by the judicial authorities.
Providing separate and suitable waiting areas for women and men.
4-4 Protection and safety:
Providing a safe and appropriate environment to the patient’s health status.
The patient is not isolated, only if that is necessary.
Protection of patient property from theft and damage.
Providing a policy to deal with people with special needs and the elderly.
Prevention of Smoking.
4-5 Access to care:
The right to access to care regardless of race or religion.
Access to care in cases of life-threatening and critical situations in each level of treatment,
according to EBM as much as possible and to ensure that the patient or his guardian has
information about all health situation.
4-6 Participate in the plan of care:
-The right to know the patient’s prescribed treatment plan and the size and potentials of the
health facility.
-The patient will know the names of the participants in provision of health services and their
specialties and the name of the doctor who is responsible for his treatment and follow-up
condition, except for emergency situations that require urgent medical intervention in accordance
with the followed laws and regulations.
-Explain the reasons for the transfer of the patient to another place or outside the health facility,
given the necessary instructions or reasons to transfer his care to another doctor.
68
4-7 Refuse treatment:
awareness of the patient or guardian for the possibility to refuse all planned treatment or part of
it with the commitment of the facility towards this right, including this right does not conflict
with the laws and regulations should be followed with necessary signing of the consent form,
and documentation of the dialogue and discussion in the patient’s file.
-The consequences of refusal to treatment are not related to any decisions or procedures to the
state of health of the patient, and service provider in the health facility is obliged to continue to
provide appropriate care to patient in accordance with the standards of medical practice.
-The patient or legal guardian is fully responsible for his decisions and actions in the event of
refusal of treatment or not following the instructions of treatment.
awareness of the patient or legal guardian with other alternative remedies in the event of rejection.
4-8 Provides policy for dealing with material costs and health insurance:
-To obtain approximate information about the expected cost before the start of treatment.
-Suspension of a Poster indicating who are eligible to treatment.
-Suspension of a Poster describing in a simple terms the services and costs.
4-9 Clarity and comprehensiveness of forms of consent report:
Identify who is responsible for signing the form.
Providing a list of interventions that needs a separate approval.
Awareness of the patient or legal guardian’s about the information contained in the consent form
with a clear manner.
Keep in recognition of the patient’s file.
providing the patient with an accurate complete medical report, and the complementary test
results.
4-10 The existence of policies and procedures for complaints and suggestions that include:
-Identifying those authorized to receive complaints
-The existence of flow charts which refers to the pathway of complaints
-Referring non-medical complaints to the relevant section and problem solving the complaint as
soon as possible and reporting solutions to the complainant.
-Directing the medical complaints to the responsible department and follow up the complaint on
an ongoing basis.
-Study and analysis of complaints and identify its causes and treatment.
4-11 The existence of policies and procedures for organs and tissues
donation:
-Medico-legal measures undertaken for of live donation.
-The criteria for organ donation from living non-relatives.
-Criteria for organ donation from brain death.
-Explaining the benefits and the importance of organ donation to patients and staff responsible
for that.
69
4-12 Participation in research programs and study:
- Ensure the rights of patient to participate or the post or not to participate or stop participating
at any time without affecting his right to treatment and continuity.
- The existence of clear and understandable information about research or study, medical
treatment and expected results.
- The existence of a special form to participate in any research or study, not allowed for the
patient to participate except after signing.
- The Presence of a committee or an official authority to permit and supervise the research or
study.
- The Presence of clear mechanisms for how to protect the patient and receive his complaint and
his views during the research or study.
70
REFERENCES & APPENDICES
71
References
Local References
1 Documents and Regulations of The Ministry of Health, 2012
Studies of Directorate of Studies and designsAssistant Deputy Ministry
2
for projects and Engineering AffairsMOH, 2012
3 Civil Defence Regulations
4 Saudi FDA
Standards and Guidelines for the Construction & Equipments of Dialysis Unit ,Prince Fahad
5
Bin Salman Charity Association For Renal Failure Patients Care (KELLANA), 1428 H
Document of the rights and responsibilities of patients ( General Directorate for the
6
program of patient relations) MOH, 2012
Foreign References:
Guidelines for Design and construction of Health Care Facilities
7
American Code The Facility Guidelines Institute 2010 edition
8 Best European practices, 2010
NSW-HEALTH , Health Facility Guidelines –The University of New South Wales ,
9
SYDNEYAUSTRALIA Part-B 2010
10 NKF Campaigns Dialysis-High-visibility version, 2010
Accreditation of Renal Dialysis Unit-Hong Kong College of Physicians & Central Renal
11
Committee
STANDARDS FOR END STAGE RENAL DIALYSIS CLINICS
12
Department of Health –USARevised May, 2010
19-13-D55a Licensure of out-patient dialysis units-standards for in-hospital dialysis units –
13
Department of Public Health-11/6/2007
Good Practice Guidelines For Renal Dialysis Transplantation Units
14
Prevention and control of bloodborne virus infection-September, 2002
15 New Zealand Dialysis Standards and Audit, 2006 (revised 2008)
Architectural and Engineering Guidelines for Submission, Approval and Inspection of
16
Occupancies Licensed by the Department of Health, 2006
72
APPENDICES
The following diagram sets out the relationships between zones in a Renal Dialysis Unit:
The main entrance (from the street and parking lot with a tray for disabled wheelchairs)
Entrance to the reception: (includes waiting area file room –information technology – Buffet to
provide drinks – restrooms
Treatment Areas : This includes the treatment rooms , isolation rooms, bathrooms and restrooms
Administrative area: the health team, administrators and restrooms
Areas of support: This includes warehouses water treatment plant
Training room: meeting room or room for interviews
Other Entrance to the unit : connects the unit to other hospital services
73
External View For A hemodialysis Center (20) chairs
Diagram
5-1
hemodialysis
Center (20)
chairs
A horizontal view to the first floor20 chairs
74
External View For A hemodialysis Center (30) chairs
Diagram
5-2
hemodialysis
Center (30)
chairs
A horizontal view to the ground floor-30 chairs
A horizontal view to the first floor30 chairs
75
External View For A hemodialysis Center (40) chairs
Diagram
5-3
hemodialysis
Center (40)
chairs
A horizontal view l to the ground floor40 chairs
76