Communication

Application of Network

Saujanya Pradhan
Types of
communication
• Email
• Call Centers
• Chat rooms
• Voice communication VoIP
• Unified communication
• Video conferencing
Unified
Communication
• Is a concept of integration of enterprise
communication.
• HP, Juniper Networks, Logitech, LifeSize,
Microsoft and Polycom founded UCIF or
unified communications interoperability
forum in 2010
• It tests interoperability profiles,
implementation guidelines and best
practices
All-in-one Corporate
Communication
• Eric S. Yuan
• Launched in 2013
• was a lead on WebEx
• Zoom was created video
first mentality
Industries
& Corporations
• Education
• Finance
• Government
• Healthcare
• Consumer goods & entertainment
• Technology
• Business services
Competition
& Market
• $2.65 billion revenue by Zoom
• Profits jumped from just $21.7m
in 2019 to $671.5m in 2020.
• Category wise
• Component solutions and services
• Conference types- telepresence,
integrated, desktop
• Deployment-cloud or on premise
server
• By application-small, medium, large
Data & Stats

• Hybrid model is showing

acceptance

Video conferencing use

Zoom revenue expectations
Zoom meetings

Zoom phone

Zoom video webinar

Zoom rooms
Price Plans
Zoom
Meetings
• Collaboration
• Sharing screen
• Annotate

• Connecting
• Reactions & emojis
• Polls

• Chat
• Calendering
• Recording & transcription
• Upto 1000 participants
• Multiple support devices
Zoom
Marketplace
• Integration with apps and bots
• Enhance collaboration
• Over 1000 apps
Zoom Developers
• APIs
• Video SDKs
• Client SDKs
• Integrations that integrate all Zoom services
• Developer forum
• Developer Blog
Zoom Video
Webinars
• Upto 50,000 people
• Live streaming options
• Custom webinar pages
• In-session chats
• Attendees and panelist options
• Collecting information from attendees and
feed into CRMs
• Monetization feature through paid
registrations with collaboration with
marketing, CRM and payment solutions
• Tracking and analytics
Zoom Phone
• Enterprise cloud phone system
• Modern UI and streamlined voice
communications
• Provisions and manage users
• Monitor calls
• Phone, video meeting and chat
• Share content
• Intelligent call routing & auto attendants
• Out-of-the-box Integrations with Salesforce,
Office 365, G-Suite
• Record and transcribe phone calls
• Real-time and historical analytics
• Seamless transfer from one device to another
Zoom Chat
• Works and trasitions with other Zoom
platforms
• Integration with other apps of finance,HRM,
CRM, marketing etc.
• Centralized administration for better control
Zoom Rooms
• Workspaces or conference rooms
• Compatible with conference room systems
such as Polycom, Cisco, etc.
• single or multiple one click sharing
• Interactive whiteboarding
• Room deployment and management system
dashboard
• Cost efficient hardware integration
• Wireless content sharing
• Recording & transcribing
References
• https://www.youtube.com/user/ZoomMeet
ings/videos
• https://zoom.us/
• https://www.statista.com/statistics/1118860
/zoom-daily-active-users-uk/
• https://www.g2.com/products/zoom/comp
etitors/alternatives