Professional Documents
Culture Documents
Cite this article as: J. Pinzón, A. Remolina, “Evaluation of tools for construction projects
Received 05/19/2016
management based on PMI fundamentals and experience ”, Prospectiva, Vol 15, N ° 2, 51-59,
Accepted 05/01/2017
2017.
RESUME
This article analyzes the tools proposed in the Project Management Body of Knowledge
- PMBOK, as support for the development of each of the ten management areas that make up the
professional practice of the project manager. The analysis is carried out taking into account criteria such
as practicality and the impact that each of the proposed tools has on the manager's management work.
To carry out the analysis, a matrix was developed that integrates the ten knowledge areas with the five
groups of project processes; The matrix developed allowed the identification of the most recurrent tools
that have the greatest impact on the integral management of the project. The compatibility of a group of
selected tools with the tools used in agile project management and with the declared experience of a
sample of practicing project managers was contrasted; The evaluation of the declared experience was
carried out taking into account the use, practicality and impact of the selected tools. The analysis carried
out allows us to conclude that with nine tools it is possible to carry out an integral managerial
management of the ten areas of knowledge through all the groups of processes.
Keywords: Project management tools; Project knowledge areas; Agile practices; Construction project
management.
ABSTRACT
In this paper are analyzed the tools proposed in the Project Management Body of Knowledge - PMBOK, to
support the development of each of ten knowledge areas that make up the professional practice of project
manager. Analysis was performed taking into account criteria such as practicality and impact that each tool
proposed cause over manager management. For the analysis, a matrix that integrates the ten knowledge
areas with the five groups of project processes was developed; the matrix developed, allowed to identify the
most common tools and that have greater impact on the overall project management. the compatibility of a
group of selected tools were contrasted with the tools used in the management of agile projects with the
stated experience of a sample of project managers practitioners; This assessment was made taking into
account usage, practicality and impact of the selected tools. The analysis allows concluding that nine tools can
carry out a comprehensive management practice of the ten areas of knowledge during all phases of the
project
Key words: Project Management Tools; Project knowledge Areas; Agile Practices; Construction Projects
Management.
Doi: http://dx.doi.org/10.15665/rp.v15i2.746
51
Assessment of construction project management tools based on PMI principles and experience
52
Prospect. Vol. 15, No. 2, July-December 2017, 51-59
In a transversal way to the processes, it is necessary the management of acquisitions that cover all that
to analyze the knowledge areas that include all the corresponds to contractual matters.
management aspects of a project, from the
integration management that involves aspects such As shown in figure 2, the way in which the different
as the direction and coordination of the work team areas of knowledge proposed by the PMI interact
and the interest groups , up to aspects related to and complement each other can be seen:
1.2 Project management tools Besner and Hobbs [6] analyzed the results of a
survey applied to 756 managers of which a high
Management tools facilitate data analysis and / or percentage were PMPs (Professional Project
decision-making and / or the transport of Management), obtaining as a result that most of the
information between processes, through tangible or tools used have an impact on the planning stage.
intangible instruments used by management and its and development. In addition to this, the tools with
team. the most extensive use are not cataloged among the
PMBOK tools [4] and are for generic use. This study
A series of tools are derived from each of the areas allowed us to identify that the four with the highest
of expertise proposed by the PMI that are adaptable, intrinsic value declared by managers are:
easy to implement, do not require specialized
software and allow a project to be successfully
completed, the basis of each of these. tools is that a • Software for scheduling tasks
professional with basic experience should be able to • Scope statement
use them even if they do not have theoretical • Requirements analysis
knowledge. • Lessons learned / post-mortem
In studies carried out by Blomquist [5], on the impact On the other hand, it can be assured based on
generated by the tools proposed in a theoretical way research such as that of Zhyzhneuski [7] that during
on the results of the project, the research focus has the last decade the use of project management
been changed, giving greater importance to the software has gained prominence as a management
practitioners and the use they make of them. They tool in many of the project management processes.
give the tools and the theoretical investigation of Projects.
them takes a backseat.
53
Assessment of construction project management tools based on PMI principles and experience
In later studies by Besner and Hobbs Mere average, based on this qualification, the tools
[8] the importance given by PMI to a group of tools is were organized within the matrix in descending
reconsidered that, according to what was declared order and the five tools were identified that, when
by the managers, has a very low level of use and as used individually, generate a greater impact on the
such were classified as tools with very limited use, integral management of the project; Subsequently, a
even in very mature companies where Managers new matrix was made taking into account only these
were expected to make more use of specialized tools. tools in order to verify the percentage of the areas
and stages of a project that could be managed if only
these five were available. Table 1 shows the
In the studies carried out by Broquetas [9] on the use assignment of a numerical code to each tool with
of the BIM (Building information modeling) system which it is going to be identified.
as a tool that allows integrating designs with the
management of cost, time and quality of the project,
the multiple benefits that it provide have been Table 1. Selected tools.
evidenced. lead to more efficient management of the Table 1. Selected tools.
project manager; This contrasts with the little
relevance given by PMI to the use of tools that allow Qualification
the modeling of products prior to their execution. Numeration Tool
average
1.3 Agile practices 1 Expert judgment 13.67
5 Audits 3.33
At present, construction projects must be developed
in a shorter time, involving more resources, which 6 Inspection 2.67
increases their complexity and makes it necessary to
Management software
have professionals from different specialties who 7 2.33
project
analyze and manage information in an agile way
[11], in Consequently, a diverse number of tools have Techniques
8 2.33
been developed that respond to these needs, negotiation
facilitating information management. In this regard, Methods of
9 2.33
organizations such as PMI have taken the initiative to communication
compile these types of agile project management
tools and make them available to project managers With the matrix (table 2) formed, the percentage of
as an efficient management alternative; the knowledge areas and the groups of processes
that can be managed with each of the first five tools
and with the combination of these five were
identified, this allowed to visualize which of the Areas
and groups did not have tools for their management
after having included the five tools with the greatest
impact and it was examined within the remaining
2. METHODOLOGYÍTO tools in the order of impact in order to determine the
minimum amount of tools to be used. required to fill
To carry out the evaluation of the tools, a matrix-type the gaps left by the first five tools. At the time of
instrument was developed based on a spreadsheet that adding each of the tools to the refined matrix and
involves the groups of processes with the areas of verifying how many areas of knowledge and groups
knowledge, in this all the tools indicated in the PMBOK of processes could be managed, it was evidenced
were included in a summarized way, indicating the that from the fifth tool,
group of processes and the management areas in
which it can be used, with this information the tools
were qualified taking into account how many stages
and areas they impact to obtain a new
54
Prospect. Vol. 15, No. 2, July-December 2017, 51-59
without tools, the execution of human resources, given by the initial matrix in tool number five and
communication and stakeholders, and the monitoring continue adding tools based on the areas of the
and control of scope, time and quality, for this reason it processes that did not count
was decided to stop selecting tools in the organization. with tools.
Knowing that this matrix had shortcomings in some the 23 tools with the greatest impact extracted from
of the areas and stages, we proceeded to include the initial matrix by selecting the 5 tools without
within the tools found the concept of agile project which a project could not be managed, and finally, a
tools, classifying the two tools that, according to set of questions focused on evaluating in a particular
experience and the initial matrix, can complement way the practicality, impact and barriers to the
and enhance the impact of traditional tools on the implementation of the 5 main tools according to the
same model in which the PMBOK tools were initial matrix, the survey was applied electronically
developed. using the Google Drive forms tool.
55
Assessment of construction project management tools based on PMI principles and experience
First 9 tools
Monitoring and
AREAS Start Planning Execution Closing
control
Integration 1 1 1, 2 1,2,3
Scope 1, 2 6
Weather 1,2,3,4 7
cost 1,2,3,4 4
Quality two 5 6
Human Resources 1.2 8
Communication two 9 1.2
Risks 1.2 2,4,5
Acquisitions 1.2 1 5
Interested 1.2 1.2 9 1.2
With the complete matrix, it can be seen that most of iterative and repetitive in time) and the daily standing
the tools focus on planning time, costs and meeting (daily meeting to check requirements does not last
monitoring and control of integration and risks, more than 10 minutes).
finding that there is a lack of tools that allow
planning activities at the time of execution. release With this initial information, it was possible to design
planning (a planning method that sees a horizon of and apply the survey to the group of project
months and as they are released, new activities managers in the city. From the responses obtained in
appear), iterative planning ( short-term planning the second section of the survey on the
method that sees a horizon to days and is indispensable tools to develop project management,
the following was obtained percentage distribution
of tool use (see figure 3).
Management software
draft
Management systems
12%
information
5%
Group Techniques
decision making
5% Skills
interpersonal
Negotiation techniques 12%
5%
Seven tools
basic quality
6% Inspection
Performance reports eleven%
10%
56
Prospect. Vol. 15, No. 2, July-December 2017, 51-59
In these data it was found that according to the 28 It is intended to be used by managers who are not necessarily
managers who took part in the census, three of the four familiar with the PMBOK with the approaches in this guide.
tools most selected as indispensable by the population
that took part in the census coincide with the first seven The data resulting from the survey were analyzed
tools selected in the initial matrix, which are, Judgment tool by tool, by age ranges, by number of works
of experts, Project management software and managed simultaneously and by ranges according to
Inspection, having a high degree of coincidence years of experience to obtain more specific results,
between the decision of the tools summarized in the following table:
Understanding
Methodology at Help in taking Understanding
Knowledge Use by the group of
Tool usor decisions by superiors
job
Yes Not Yes Not Yes Not If not Yes Not If not
Judgment of
69% 31% 69% 31% 55% Four. Five% 91% 9% 44% 56% 90% 10%
experts
Meetings 41% 59% 56% 44% Four. Five% 55% 86% 14% 86% 14% 100% 0%
Techniques
12% 88% 100% 0% 100% 0% 100% 0% fifty% fifty% 50% 50%
analytics
Analysis of
18% 82% 100% 0% 67% 33% 100% 0% 33% 67% 67% 33%
Bookings
Audits 29% 71% 100% 0% 56% 44% 78% 22% 43% 57% 86% 14%
From these data it can be summarized that In figure 4 it can be seen that according to the 28
according to the 28 managers who took part in the managers who took part in the census, the judgment of
census, the most specialized tools such as reserve experts and meetings are the most practical tools, and the
analysis, analytical techniques and audits are used by judgment of experts the most impressive followed by
the population analyzed in a more methodological meetings, analytical techniques and analysis of reserves.
way and have more impact than traditional tools
such as meetings or expert judgments, but they are To organize the tools by impact, it is possible to think
less well known and are less understood by the work about carrying out a qualitative evaluation of them in
group and superiors (bosses). order to verify their usefulness in the process, but if
we talk about impact, the most important thing is to
Within the third section of questions, it was requested determine how a single tool is capable of impact on
to rate from 1 to 5 the practicality and impact that various stages and areas of a project, which in turn
project managers perceived from the census regarding describes its adaptability, that is why only a
the use of the tools considered to be the most quantitative classification was carried out,
important, obtaining the following results. considering as having the greatest impact the tools
that cover more areas of knowledge and project
Figure 4. Impact practicality evaluation. process groups.
Figure 4. Practicality and impact assessment.
In addition to the aforementioned, each of the tools
5 4.1 4.2 4.2 4.0 4.0 4.0 that you want to use in a project requires input
4 3.7 elements, analysis processes and generates output
4 3.0 elements on which decision-making should be
3
based, for which reason The use of multiple
3
two
specialized tools to manage a single process requires
two
the use of up to 27 tools, therefore, in the selection
1
of matrices and in the survey, priority is given to the
1 use of tools that are flexible between areas of
0 knowledge and process groups.
Judgment of Meetings Techniques Audit Analysis
Experts analytics Bookings
When starting to fill out the matrix, classifying each of
Practicality Impact the tools by their process, it was possible to identify
57
Assessment of construction project management tools based on PMI principles and experience
tify that there are some areas and stages with the specialized techniques such as analytical techniques and
highest concentration of tools, so it could be believed reserve analysis.
that these are the ones that have the greatest
complexity or uncertainty at the time of management Tools such as expert judgment, project management
and therefore require the most attention, but when software and inspection were classified by the
completing the process it is understood that processes census managers as high impact tools and are also
such as cost and time planning require greater among the four most selected as indispensable tools
interaction with the other areas and stages. by the managers surveyed. .
In the PMBOK a total of 113 tools can be identified to In the census, 57% of young practitioners and 63% of
manage the different stages and areas of a project, more experienced practitioners declared the use of
knowing all these tools would require a very high project management software tools such as OPUS,
dedication of a manager's time and to perform the Primavera Project Planner and MS Pro as important
data analysis a high volume of work by support and high impact. - ject; which corroborates the
personnel is required, which implies that, without statements made by Zhyzhneuski in previous studies
adequate debugging of the tools proposed in the and is further evidenced as having a high impact in
guide, their application becomes very difficult. the matrix resulting from the classification of the 113
tools.
For the census studied, the more specialized tools Traditional tools such as meetings and expert
such as trend analysis and reserve analysis, do not judgments show a high rating in practicality (4.2 and
have as much impact if they are observed 4.1 out of 5 respectively) by the managers part of the
throughout the total life cycle of the project, this census, although their use is carried out in a less
means that when managing a project Construction in methodological way (45% and 55 %) as evidenced in
a medium-sized city with this type of tools requires table 4.
the use of at least twenty-seven specialized tools,
which in practice is inconvenient due to what was Specialized tools such as reserve analysis and
expressed in the previous conclusion. analytical techniques were 100% selected as being of
great help in decision-making (table 4), although
With a minimum of nine traditional tools and three according to the managers who took part in the
agile tools, all stages and areas of a project can be census, their result has a low impact on the global
managed, since these contribute to the management project (3.6 and 4.0 out of 5 respectively) as shown in
of all areas of knowledge, during the five groups of figure 4.
processes, in the case in which the same importance
is given to all processes and a management tool is The expert judgment tool theoretically contributes to
considered sufficient for each one of them. the management of 55% of all project management
processes, however, it loses usefulness to the extent
that a construction project manager of an
36% of the managers of construction projects in an intermediate city is in charge more than three
intermediate city such as Bucaramanga use generic projects simultaneously. This is because its
management tools, although they do not do so development requires a complex coordination of the
methodologically. However, they declare that they time of experts, site personnel and personnel
use more specific tools in a methodological way. dedicated to management.
58
Prospect. Vol. 15, No. 2, July-December 2017, 51-59
[5] T. Blomquist, M. Hällgren, A. Nilsson, A. Söderholm, [11] PMI, Construction extension to a Guide to the Project
“Project-as-Practice: In Search of Project Management Management Body of Knowledge. Pennsylvania: Project
Research That Matters”, Project Management Journal, Management Institute, 2003, pp. 10-17.
41 (1), 5-16, 2010.
[12] PMI, Agile Certified Practitioner (PMI_ACP)
[6] C. Besner, B. Hobbs, “The perceived value and Handbook, Pennsylvania: Project Management
potential contribution of project management practices Institute, 2015, pp. 33-35.
to project success”, Project Management Journal, 37 (3),
37-48, 2006. [13] M. Suarez, Interlearning of probabilities and
inferential statistics with excel, winstats and graph,
[7] A. Zhyzhneuski, Effective Time Management and First edition, Ecuador: Ecuadorian Institute of
Its Importance for Construction Projects [Internet], Intellectual Property, 2013, pp. 139-141.
59