PS 103: PHILIPPINE PUBLIC ADMINISTRATON

Module Learning Objectives:

At the end of the module, the students are expected to:
a. Clearly understand the simple to profound topics under E-Government
b. Identify issues/problems and analyze possible solutions regarding technological
dilemmas
c. Describe how private and government sectors deal with each other through innovative
utilization
d. Explain the context of realism on E-Governance in the modern age.

NATURE AND THRUST OF E-GOVERNANCE

Definition of E-Government
- (Electronic Government) is the application of Information and Communication
Technologies (ICTs) to government functions and procedures with the purpose
of increasing efficiency, transparency, and citizen participation.
- It allows appropriate application for higher levels of effectiveness and
efficiency in governmental tasks, improvement of processes and procedures,
increases the quality of public services, and the use of information in the
decision-making processes. The development in accessibility of
communications among different governmental offices.
- According to the United Nations, E-government has been employed to mean
everything from ‘online government services’’ to ‘exchange of information and
services electronically with citizens, businesses, and other arms of
government’. Traditionally, e-government has been considered as the use of
ICTs for improving the efficiency of government agencies and providing
government services online. Later, the framework of e-government has
broadened to include use of ICT by government for conducting a wide range of
interactions with citizens and businesses as well as open government data and
use of ICTs to enable innovation in governance.
- According to the World Bank, this kind of governance is also known as E-
GOV, Digital Government, Online Government, or Transformational
Government.

E-Government as Governance Framework – refers to the adoption of information and

communication technology and its application to achieve efficiency of government
management
Philippine E-Government aims to:
- Generate a digitally empowered and integrated government that provides
responsive and transparent online citizen-centered services for a globally
competitive Filipino nation.
- Provide a well implemented E-government program that will allow National
Government Agencies (NGAs) and institutions to deliver more cost effective
and efficient public services, and access a platform for internal collaboration
and sharing of resources.
- Incorporate strategic structures in enhancing the country’s e-government
system as a vital tool of good governance (Philippine Development Plan
2022).

Models of E-Government – there are phases developed in order for such processes to be studied
under the electronic government functionality through definitional, evolutionary, and
stakeholder-oriented.

 Models used to depict e-government suggest that there are a number of distinct phases in
the development of e-government.
 Dynamic and enhanced online information is made available to the citizen during the
second stage, but the communication is still mainly one way.
 Provides more interactive interfaces between all stakeholders. At this stage, e-government
integrates the complete range of government services, providing a path to them that is based
on need and function, not on department or agency.
 It offers more customized and secured services as there is provision for passwords and
other security features.

NEW GOVERNMENT AND GOVERNANCE IN THE ERA OF INFORMATION AND

COMMUNICATION TECHNOLOGY

Traditional Government – the public sector delivers services by utilizing its government
agencies to disperse public goods and services.

The role of governments has substantially changed, and the emergence of new and complex
social problems requires looking for new ways to collaborate in making public decisions with non-
governmental actors. This means that opening policymaking tasks to public participation. This
process is fueled by the Participatory Democracy Theories as well as the concept of
Deliberative Democracy, where it is found to be practical in shifting paradigm towards the New
Public Governance.

E-Governance – is a network of organizations that includes government, non-profit, and private

sector entities in an effort to expedite and make efficient transaction that involves the delivery of
public goods and services, with no distinct boundaries.
 ISSUES IN E-GOVERNANCE

TECHNICAL ISSUES PRIVACY ISSUES

ACCESSIBILITY

SOCIAL ISSUES SECURITY ISSUES

PRIVATE SECTORS IN E-GOVERNANCE

The private sector is recognized as a partner in the country’s ICT development efforts. The
government can build an E-Government system with greatly reduced costs for start-up and ongoing
operations.

E-Government can be a tool for moving certain government services from tax-based financing to
user fees where only those who actually use the service pay for it. Such advancement as one stop
government has helped to simplify the complexities of massive bureaucracies by leveraging the
power of contemporary information technologies, such as internet.

On the principle of transparency, citizens can be motivated to participate in open innovation. New
ideas and knowledge generated in citizen participation improve the government decision-making
effectiveness and public service quality.