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OTM 5.5 - Core Competence Volume 2
OTM 5.5 - Core Competence Volume 2
5 Core Competence
Volume 2 - Student Guide
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D22232GC20
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Edition 2.0
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July 2006
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D46372
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Copyright © Oracle Corporation, 2006. All rights reserved.
This documentation contains proprietary information of Oracle Corporation. It is provided under a license agreement containing
restrictions on use and disclosure and is also protected by copyright law. Reverse engineering of the software is prohibited. If this
documentation is delivered to a U.S. Government Agency of the Department of Defense, then it is delivered with Restricted Rights
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Use, duplication or disclosure by the Government is subject to restrictions for commercial computer software and shall be deemed
to be Restricted Rights software under Federal law, as set forth in subparagraph (c)(1)(ii) of DFARS 252.227-7013, Rights in
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This material or any portion of it may not be copied in any form or by any means without the express prior written permission of the
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criminal penalties.
If this documentation is delivered to a U.S. Government Agency not within the Department of Defense, then it is delivered with
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The information in this document is subject to change without notice. If you find any problems in the documentation, please report
them in writing to Worldwide Education Services, Oracle Corporation, 500Oracle Parkway, Box SB-6, Redwood Shores, CA 94065.
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Oracle and all references to Oracle Products are trademarks or registered trademarks of Oracle Corporation.
All other products or company names are used for identification purposes only, and may be trademarks of their respective owners.
Authors
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Oracle Tutor
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Table of Contents
INTRODUCTION ...........................................................................................................................................1-1
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Locations and Corporations ...........................................................................................................................18-1
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Calendars..........................................................................................................................................................19-1
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Contacts ............................................................................................................................................................20-1
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Commodities and Items...................................................................................................................................21-1
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Equipment ........................................................................................................................................................22-1
Service Providers .............................................................................................................................................23-1
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Contact Notification ........................................................................................................................................24-1
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Automation Agents ..........................................................................................................................................25-1
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Financial Rules for Service Providers............................................................................................................26-1
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Rate Manager...................................................................................................................................................27-1
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Rate Distance ...................................................................................................................................................28-1
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Rate Service......................................................................................................................................................29-1
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Rate Offering and Stop-off Charges ..............................................................................................................30-1
Rate Record......................................................................................................................................................31-1
Rate Quality and Rate Preference..................................................................................................................32-1
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Automatic Assignment of Data.......................................................................................................................53-1
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Order Releases .................................................................................................................................................54-1
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Audit Data ........................................................................................................................................................55-1
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Workspaces ......................................................................................................................................................56-1
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Multi-leg Shipment ..........................................................................................................................................57-1
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CASE STUDY: CREATING A MULTI-LEG SHIPMENT ........................................................................58-1
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SCENARIO: PROVINCIAL AND EUROPEAN VAT................................................................................59-1
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VAT Overview .................................................................................................................................................60-1
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Configuration for Provincial VAT .................................................................................................................61-1
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Configuration for European VAT..................................................................................................................62-1
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Before you begin this course, you should have the following qualifications:
Prerequisites
OTM 5.5 Core Competence is an instructor-led course featuring lectures and demonstrations.
Hands-on exercises reinforce the concepts and skills introduced.
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user input, code
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output URL: Go to the URL:
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http://www.oracle.com
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Password: Use tiger as your password.
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Username: Log on as scott.
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User input: Enter 300.
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Code output: The following
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debug.seti('I',300);
Quotation marks
In Lesson and chapter This subject is covered in Unit II, Lesson 3,
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titles in cross- “Working with Objects.”
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names that have only
Use the “WHERE clause of query” property.
lead caps
Arrow Menu path Select File>Save.
Brackets Keycaps Press [Enter].
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In this scenario, your job is to create the setup for a multi-stop truckload shipment and a less-
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than-truckload shipment. You will then build the shipments, tender the multi-stop shipment to
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the carrier, and send a pickup notification to the less-than-truckload carrier.
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All information describing this scenario is here. The lessons in this scenario will guide you and
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help ensure that all data is set up correctly.
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Business Scenario
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• You create shipments for multiple orders of food and automotive parts all originating in
Phoenix, and with a destination of either San Diego or Los Angeles.
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• Because food must not be contaminated, automotive parts must not be transported with
food.
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• Shipments can be transported by the truckload carriers, Big Texan Trucking or Antelope
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Lines or by the less-than-truckload carrier, Longhorn Trucking.
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• After defining a multi-stop itinerary, you will create both a multi-stop shipment and a
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direct shipment. You need to re-sequence the stops on the multi-stop shipment due to
customer requests. You will then tender the shipments to the selected carriers.
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• The truckload carrier Big Texan will decline the tender so OTM will re-tender to Antelope
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Line instead.
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• You will match and approve the invoice from Antelope Lines and allocate the vouchered
costs to the orders.
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In this scenario, your job is to create the setup for a multi-stop truckload shipment and a less-
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than-truckload shipment. You will then build the shipments, tender the multi-stop shipment to
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the carrier, and send a pickup notification to the less-than-truckload carrier.
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All information describing this scenario is here. The lessons in this scenario will guide you and
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help ensure that all data is set up correctly.
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Business Scenario
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• You create shipments for multiple orders of food and automotive parts all originating in
Phoenix, and with a destination of either San Diego or Los Angeles.
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• Because food must not be contaminated, automotive parts must not be transported with
food.
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• Shipments can be transported by the truckload carriers, Big Texan Trucking or Antelope
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Lines or by the less-than-truckload carrier, Longhorn Trucking.
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• After defining a multi-stop itinerary, you will create both a multi-stop shipment and a
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direct shipment. You need to re-sequence the stops on the multi-stop shipment due to
customer requests. You will then tender the shipments to the selected carriers.
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• The truckload carrier Big Texan will decline the tender so OTM will re-tender to Antelope
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Line instead.
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• You will match and approve the invoice from Antelope Lines and allocate the vouchered
costs to the orders.
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Entering Location Data
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• OTM calculates distance using latitude and longitude. OTM can pre-populate latitude and
longitude based on city, state/province, and postal code.
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• Time zone is important in calculating shipment start and end times. OTM can pre-
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populate time zone based on city, state/province, postal code, and country.
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When you create a new location, you must assign it to a corporation.
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Enter as much as you know about each location. This helps OTM better combine orders and rates
into shipments.
1. Click Transportation Planning and Execution > Location Management > Location Manager.
3. Click Search.
• Note how the Location ID is grayed out when editing. For each domain, the ID must be
unique. Your company might create a naming scheme to control IDs. The only way to
change an ID is to copy the object, enter the new ID, and delete the old object.
• Note the Location Name. The name can make it easier for us humans to find an object if
the ID is cryptic.
• Note the address information. OTM can populate values for latitude and longitude
based on known combinations of postal code, country, and lat/long.
It is possible to have OTM, verify part of your address information against data you
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know is correct. For example, OTM can prevent you from saving if the postal code,
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city, and country is an unknown combination.
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5. Click the Roles tab.
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6. Click Edit to the far right of SHIPFROM/SHIPTO.
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Note the Fixed Stop Time of 1 H (hours). You can also use define a variable stop time.
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If you add both a fixed and a variable stop time, OTM adds up both.
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7. Click Save at the bottom of the page.
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8. Click the Routing tab.
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Note the Location Classification. Some rates differentiate between residential and
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Ocommercial locations.
Note the Service Provider Profile. You can exclude certain carriers from ever dealing
with this location or enforce the use of certain carriers for this location. E.g. the relation
between dock workers and the driver for a certain carrier has soured at this location.
• Note the Substitute Location. You can define another location where shipments should
be picked up or delivered instead of at this location.
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1. Click Transportation Planning and Execution > Location Management > Location Manager.
2. Click New.
8. Click Finished.
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12. Enter a Postal Code of 85004.
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13. Enter a Country Code of USA.
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14. Click Next.
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15. Click New Location Role Profile.
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16. Select the Location Role SHIPFROM/SHIPTO.
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17. Enter a Fixed Stop Time of 1 H (hours).
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18. Click Save at the bottom of the page.
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19. Click Finished.
Verifying Location
The location for the San Diego General Store has been created for you.
Question Enter Your Answers…
What is the stop time for
SAN DIEGO STORE?
Who is the contact listed
for this store?
If you want, you can add your new locations as user favorites.
Lesson Review
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• How does a location relate to a corporation?
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Do you need a corporation with a location?
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• What fields can OTM-populate for you when you enter a postal code?
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The location for the San Diego General Store has been created for you.
Question Enter Your Answers…
What is the stop time for 30 M
SAN DIEGO STORE?
Who is the contact listed Miranda Michaels
for this store?
Lesson Review
Yes.
It defines the function of a location so OTM can use the location correctly. Also, OTM
requires different information depending on the role of the location, for example cross-
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dock.
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What fields can OTM-populate for you when you enter a postal code?
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Time zone and lat/long. OTM can also validate the postal code but not populate it.
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Calendars
Chapter 19 - Page 1
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Calendars
Chapter 19 - Page 2
Calendars
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Calendars
Chapter 19 - Page 3
Configure OTM, Build, Tender, & Settle a Multi-stop Shipment
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Calendars
Chapter 19 - Page 4
Objectives
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Calendars
Chapter 19 - Page 5
What is a Calendar?
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Cyclical and Annual
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Cyclical calendars represent activities that occur in a cycle such as weekly. Cyclical calendars
also have overrides for certain dates. For example, repeat weekly but close on Christmas Eve
no matter what day of the week it is.
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Annual calendars specify activities for each date and cover a period of time that does not
repeat.
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We focus on cyclical calendars in this course.
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Calendars
Chapter 19 - Page 6
Calendar Activity
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Common Activities
• Receive: A location is open for receiving incoming goods.
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• Load: A location is open for loading outgoing goods.
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• Office hours: A contact at a service provider is available to answer tender requests.
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Calendars
Chapter 19 - Page 7
Calendar Examples
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Calendars
Chapter 19 - Page 8
Calendar Examples
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Calendars
Chapter 19 - Page 9
Demo Overview: Creating a Calendar
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Calendars
Chapter 19 - Page 10
Guided Demonstration - Creating a Calendar
Creating a Calendar
1. Click Transportation Planning and Execution > Location Management > Location Manager.
3. Click Search.
• Note the Activities and Times. Since your cycle is 1, the detail will apply to every day
in your calendar. This calendar allows receiving between 6AM and 9PM.
Since this calendar is attached to a location, OTM interprets the location as closed for
everything but what you explicitly allow here. You might want to add CLOSED
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activities for the remaining hours of the day to make it easier to understand.
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Note an Override Name of CHRISTMAS. OTM will prevent any activities during
Christmas Day regardless of the activities defined above.
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8. Close the calendar window.
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Calendars
Chapter 19 - Page 11
Practice Overview: Creating a Calendar
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Calendars
Chapter 19 - Page 12
Practice - Creating a Calendar
Tasks
Creating a Calendar
1. Click Transportation Planning and Execution > Location Management > Location Manager.
2. On the search page, enter LOS ANGELES STORE in the Location ID field.
3. Click Search.
6. Click Edit to the far right of the SHIP FROM/SHIP TO Location Role you previously
created.
10. Mark the checkbox next to I would like this calendar’s cycle to be days long.
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Since your cycle is 1, the detail will apply to every day in your calendar.
14. Select 6AM and :00 minutes for the start time.
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15. Select 9PM and :00 minutes for the end time.
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16. Select the Activity of RECEIVE and indicate this Activity as Perform.
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17. Click Save.
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18. Click Next.
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19. Enter an Override Name of CHRISTMAS.
20. Click on the Clock icon next to Start Date and select the upcoming December 25.
Calendars
Chapter 19 - Page 13
21. Select the Activity of CLOSED and indicate this Activity as perform.
OTM returns to the Location – Roles page. OTM applies your calendar to Los Angeles
General Store.
Lesson Review
• What are the different types of calendars and how are they different?
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Calendars
Chapter 19 - Page 14
Solution – Creating a Calendar
Lesson Review
• What are the different types of calendars and how are they different?
− Cyclical: you define a pattern that OTM can apply repeatedly.
− Annual: you define each day in a calendar
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Calendars
Chapter 19 - Page 15
Summary
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Calendars
Chapter 19 - Page 16
Contacts
Chapter 20
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Contacts
Chapter 20 - Page 1
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Contacts
Chapter 20 - Page 2
Contacts
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Contacts
Chapter 20 - Page 3
Configure OTM, Build, Tender, & Settle a Multi-stop Shipment
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Contacts
Chapter 20 - Page 4
Objectives
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Contacts
Chapter 20 - Page 5
What is a Contact?
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Contacts
Chapter 20 - Page 6
Demo Overview: Creating a Contact
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Contacts
Chapter 20 - Page 7
Guided Demonstration - Creating a Contact
Creating a Contact
3. Click Search.
• Note the Language Spoken. OTM selects a tender notification template matching the
language you select.
• Note the Rank of 1. If you leave the calendar undefined, OTM assumes your contact is
available 24/7.
• Note that there is a second Communication Method of MANUAL with a rank of 2. You
can enter as many communication methods as you need.
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Contacts
Chapter 20 - Page 8
Practice Overview: Creating a Contact
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Contacts
Chapter 20 - Page 9
Practice - Creating a Contact
Tasks
Creating a Contact
1. Click Transportation Planning and Execution > Location Management > Location Manager.
3. Click Search.
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13. Click Search.
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14. Mark the checkbox next to YOURDOMAIN.ADMIN.
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15. Click Finish.
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OTM returns you to the Contact tab.
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18. Enter a Rank of 1.
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19. Click Save next to the Calendar ID field.
Contacts
Chapter 20 - Page 10
22. Click Finished.
OTM returns to the Communication and Remarks tab and applies your contact to Phoenix
DC.
Lesson Review
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Contacts
Chapter 20 - Page 11
Solution – Creating a Contact
Lesson Review
How long OTM should wait for a response to a tender request. This only matters for
service provider contacts, not for contacts on locations like in this practice.
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Contacts
Chapter 20 - Page 12
Summary
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Contacts
Chapter 20 - Page 13
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Contacts
Chapter 20 - Page 14
Commodities and Items
Chapter 21
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Order Information Overrides Item Information
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Entering data for frequently shipped items saves you time when entering orders. Still, defining
items is not necessary. If your company ships items that vary all the time or you do not need to
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track what items you ship, you can skip creating these items and just enter weight, volume, and
item classification information on the order.
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Information on the order overrides information in the material manager. You can specify all
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weights, volumes, and item classifications on your orders instead.
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Relationships of Data
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Data in the material manager relates to each other in a specific way.
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• Items belong to a commodity
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• Packaged items belong to an item
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Grouping Items into a Commodity
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During equipment selection, OTM uses commodities. Since commodities group multiple items,
your items must be able to be transported in the same piece of equipment. For example, a
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commodity of snack food may include items such as pretzels, peanuts, chocolate cookies, and
crackers. All of these items can be shipped on dry trailers.
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2. Click New.
You define what temperature range this commodity must stay within for informational
purposes.
When you mark this checkbox, OTM only selects equipment that supports the temperature
range you specified.
• Note the Equipment Group Profile. Your commodity can require specific equipment.
• Note the Commodity Incompatibilities. You can specify commodities that OTM should
not plan to combine into one shipment. For example, do not combine garments and
batteries, chemicals and food.
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Terms
Item defines the product or goods being shipped.
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Packaged item combines the item with packaging.
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Packaging unit is a shippable unit of packaged items.
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Transport handling unit is a platform that helps handle the goods while in transport.
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The pallet configuration is sometimes referred to as TiHi from the words tier and height.
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3. Click Search.
5. Click Edit.
• Note the effective and expiration dates. You can prevent OTM from building shipments
containing items outside their effective time window.
• Note the Commodity ID and other classifications. You can specify as many
classifications as you need. If you cannot find the classification system you need, you
can define your own (user defined).
Each item can ship in different packaging. You can define as many packaged items as you
need.
• Note that there is no Packaging Unit. You can specify your packaging unit on the order
instead.
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Note the Package Weight. OTM interprets the package weight as the weight of this
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unpackaged item only. OTM can add the tare weight of any packaging units and
transport handling units you might specify on your order.
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7. Click Save at the bottom of the page.
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OTM returns to the Header tab.
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Viewing a Packaged Item
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Click Next at the top of the page.
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Click Edit by the Packaged Item ID DEMO2 PI-PU.
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Note that there is a Packaging Unit.
• Note the Package Weight. Since there is a packaging unit specified in this top part of
the page, OTM interprets the package weight as the weight of six bags and the tare
weight of the packaging unit.
• Note the Package Weight. Since there is no packaging unit specified in this top part of
the page, OTM interprets the package weight as the weight of this unpackaged item
only.
• Note the TIHI section at the bottom of the page. For a release method of AUTOCALC
on your order base or order release, OTM calculates how many transport handling units
you need to ship a given number of these items.
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• Note that there is a Packaging Unit.
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Number). For a release method of AUTOCALC on your order base or order release,
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packaging units (boxes) or packaged items.
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16. Click Save at the bottom of the page.
18. Click Edit by the Packaged Item ID DEMO5 TIHI PI-PU-MANY THU.
• Note that there is no Packaging Unit. You define packaging units in the bottom section
instead.
• Note the Package Weight. Since there is no packaging unit specified in this top part of
the page, OTM interprets the package weight as the weight of one bag.
• Note the TIHI section at the bottom of the page (the section containing Sequence
Number). For a release method of AUTOCALC on your order base or order release,
OTM calculates how many transport handling units you need to ship a given number of
packaging units (boxes) or packaged items.
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2. Click New.
4. Click Finished.
Creating an Item
6. Click New.
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Creating a Commodity
Field Enter this Data…
Commodity ID AUTOMOTIVE PARTS
Commodity SNACK FOOD (from previous exercise)
Incompatibilities
Creating an Item
Field Enter this Data…
Item ID MOTOR OIL
Commodity ID AUTOMOTIVE PARTS
NMFC Class ID 60.0 (already exists)
Packaging Unit LARGE BOX
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The commodity can only ship on an equipment group the equipment group profile
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Equipment
Chapter 22 - Page 1
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Equipment
Chapter 22 - Page 2
Equipment
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Equipment
Chapter 22 - Page 3
Configure OTM, Build, Tender, & Settle a Multi-stop Shipment
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Equipment
Chapter 22 - Page 4
Objectives
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Equipment
Chapter 22 - Page 5
What is Equipment?
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Equipment
Chapter 22 - Page 6
Equipment Group
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Equipment
Chapter 22 - Page 7
Demo 1 Overview: Creating an Equipment Group
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Equipment
Chapter 22 - Page 8
Guided Demonstration - Creating an Equipment Group
Creating an Equipment Group
1. Click Asset Management > Equipment Group Management > Equipment Group.
3. Click Search.
• Note the volume, weight, and dimensions. OTM makes sure to plan shipments using
only equipment that can hold your goods.
• Note the Temperature Control ID field. OTM matches the temperature constraints your
commodities might require to what temperature this equipment can offer.
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Equipment
Chapter 22 - Page 9
Equipment Group Profile
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Equipment
Chapter 22 - Page 10
Demo 2 Overview: Creating an Equipment Group Profile
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Equipment
Chapter 22 - Page 11
Guided Demonstration - Creating an Equipment Group Profile
Creating an Equipment Group Profile
1. Click Asset Management > Equipment Group Management > Equipment Group Profile.
3. Click Search.
• Note the Compatible checkbox. If you mark the Compatible checkbox, OTM must use
the equipment groups you list in this profile.
If you leave the Compatible checkbox cleared, OTM cannot use the equipment groups
you list in this profile.
• Note the Equipment Group ID. You enter as many equipment groups as you need.
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Equipment
Chapter 22 - Page 12
Practice Overview: Creating and Assigning Equipment
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Equipment
Chapter 22 - Page 13
Practice - Creating and Assigning Equipment
Tasks
Creating an Equipment Group
1. Click Asset Management > Equipment Group Management > Equipment Group.
2. Click New.
9. Click Finished.
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Effective Volume 3952 CU FT
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Effective Weight 49000 LBS
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Height
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Creating an Equipment Group Profile
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11. Click New.
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12. Enter an Equipment Group Profile ID of 48FT TRAILERS COMPAT.
Equipment
Chapter 22 - Page 14
14. Enter an Equipment Group ID of 48FT TRAILER (from previous exercise).
17. Click Transportation Planning and Execution > Location Management > Location Manager.
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18. Enter a Location ID of LOS ANGELES STORE.
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Equipment
Chapter 22 - Page 15
Lesson Review
• What is the outcome of adding the 53FT INCOMPAT equipment group profile to the
LOS ANGELES STORE?
_____________________________________________________
_____________________________________________________
_____________________________________________________
• What is the difference between an equipment group and an equipment group profile?
_____________________________________________________
_____________________________________________________
_____________________________________________________
• Name the areas of the system where an equipment group profile can be assigned.
_____________________________________________________
_____________________________________________________
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Equipment
Chapter 22 - Page 16
Solution – Creating and Assigning Equipment
Creating an Equipment Group Profile
Question Enter Your Answers…
You did not mark the OTM cannot use these equipment groups wherever an object
Compatible checkbox. refers to this equipment group profile.
What does this mean?
Lesson Review
• What is the outcome of adding the 53FT INCOMPAT equipment group profile to the
LOS ANGELES STORE?
• What is the difference between an equipment group and an equipment group profile?
− Equipment group: kind of equipment with measurements specifying how much it
can hold.
− Equipment group profile: categorizes equipment groups by common attributes like
size.
• Name the areas of the system where an equipment group profile can be assigned.
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Equipment
Chapter 22 - Page 17
Summary
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Equipment
Chapter 22 - Page 18
Service Providers
Chapter 23
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Service Providers
Chapter 23 - Page 1
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Service Providers
Chapter 23 - Page 2
Service Providers
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Service Providers
Chapter 23 - Page 3
Configure OTM, Build, Tender, & Settle a Multi-stop Shipment
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Service Providers
Chapter 23 - Page 4
Objectives
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Service Providers
Chapter 23 - Page 5
What is a Service Provider?
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Service Providers
Chapter 23 - Page 6
Transport Mode
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Service Providers
Chapter 23 - Page 7
Mode Profile Definition
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Service Providers
Chapter 23 - Page 8
Demo Overview: Creating a Service Provider
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Service Providers
Chapter 23 - Page 9
Guided Demonstration - Creating a Service Provider
Creating a Service Provider
1. Click Contract and Rate Management > Service Provider Management > Service Provider
Manager.
2. Click New.
6. Click Finished.
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Adding Service Provider Contact Details
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16. Click Edit on the confirmation page.
Service Providers
Chapter 23 - Page 10
18. Click Details.
OTM only displays the details button after it has created a primary contact for you.
Days 6 and 7 are defined as CLOSED even though OTM would have implicitly
interpreted the calendar this way even without these entries.
OTM uses primary contacts for tendering. Tendering looks for the calendar activity of
OFFICEHOURS.
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Service Providers
Chapter 23 - Page 11
Practice Overview: Creating a Service Provider
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Service Providers
Chapter 23 - Page 12
Practice - Creating a Service Provider
Tasks
Creating a Service Provider
1. Click Contract and Rate Management > Service Provider Management > Service Provider
Manager.
2. Click New.
7. Click Finished.
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15. Click on f (find) next to User ID.
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16. Enter a User ID of YOURDOMAIN (for example, CORE101).
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OTM creates a user account in the SERVPROV domain for you every time you create a
service provider in any domain.
Service Providers
Chapter 23 - Page 13
19. Click Finish.
26. Click Edit to the right of the MESSAGE CENTER Com Method in the grid.
31. Mark the checkbox next to I would like this calendar’s cycle to be days long.
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36. Enter a Day of 1. This will indicate the schedule for each Monday in the calendar since your
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calendar starts on a Monday.
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37. Select 4AM and :00 minutes for the start time.
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38. Select 11PM and :00 minutes for the end time.
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40. Click Save next to the Activity list box.
Service Providers
Chapter 23 - Page 14
41. For days 2 through 5, repeat the process of indicating a day, time of 4:00AM until 11:00PM
with an Activity of perform OFFICEHOURS.
42. For days 6 through 7, leave the time as MIDNIGHT to MIDNIGHT but select an Activity of
perform CLOSED.
49. Enter a Calendar ID of 4AM TO 11PM. This is the calendar you just created.
53. On the Service Provider – Communication and Remarks tab, click Finished.
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Question Enter Your Answers…
What is the outcome of adding the 4AM TO 11PM
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calendar to each of the communication methods?
What does this mean?
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primary contact and again before you add the details for the primary contact.
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Service Provider Name ANTELOPE LINE
Corporation ID ANTELOPE LINE INC (new)
Mode Profile TL
Country Code USA
Service Providers
Chapter 23 - Page 15
Time Zone America/Phoenix
Communication Method MESSAGE CENTER
User ID SERVPROV.YOURDOMAIN-ATL9
Details For the com method of MESSAGE CENTER, the Response
time is 2 hours and the calendar is 4AM TO 11PM
Lesson Review
_____________________________________________________
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Chapter 23 - Page 16
Solution – Creating a Service Provider
Adding Service Provider Contact Details
Question Enter Your Answers…
What is the outcome of adding the 4AM TO 11PM OTM only runs the clock towards
calendar to each of the communication methods? the response time during office
What does this mean? hours.
Lesson Review
Corporation
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Service Providers
Chapter 23 - Page 17
Summary
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Service Providers
Chapter 23 - Page 18
Contact Notification
Chapter 24
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Contact Notification
Chapter 24 - Page 1
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Contact Notification
Chapter 24 - Page 2
Contact Notification
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Contact Notification
Chapter 24 - Page 3
Configure OTM, Build, Tender, & Settle a Multi-stop Shipment
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Contact Notification
Chapter 24 - Page 4
Objectives
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Contact Notification
Chapter 24 - Page 5
What are OTM Events?
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Contact Notification
Chapter 24 - Page 6
What is the Difference Between Shipment Events, OTM Events,
and OTM Statuses?
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Contact Notification
Chapter 24 - Page 7
What is the Difference Between Shipment Events, OTM Events,
and OTM Statuses?
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Contact Notification
Chapter 24 - Page 8
Notify Contacts Based on OTM Events
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Contact Notification
Chapter 24 - Page 9
Demo Overview: Configuring Contact Notification
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Contact Notification
Chapter 24 - Page 10
Guided Demonstration - Configure Contact Notification
Configuring Contact Notification
1. Click Business Process Automation > Communication Management > Contact Notification.
3. Click Search.
OTM displays all contacts and contact groups that subscribe to this event.
• Note the Contact ID. Many contacts can subscribe to this event.
7. Click Edit.
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Contact Notification
Chapter 24 - Page 11
Practice Overview: Configuring Contact Notification
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Contact Notification
Chapter 24 - Page 12
Practice - Configuring Contact Notification
Tasks
Configuring Contact Notification
1. Click Business Process Automation > Communication Management > Contact Notification.
3. Click Search.
7. Click Save.
8. Click Finished.
Lesson Review
• Decide which of the following rows are OTM statuses and which are OTM events
Field Enter Your Answers…
ENROUTE ENROUTE
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PLANNING PLANNED – FINAL
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indicator to yellow every time you create a new order release, would you use contact
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Contact Notification
Chapter 24 - Page 13
• If you want OTM to send an email to the transport planner and set the OTM status of
the order release to PLANNING NEW every time you create a new order release,
would you use contact notification or an Automation Agent?
_____________________________________________________
_____________________________________________________
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Contact Notification
Chapter 24 - Page 14
Solution – Configuring Contact Notification
• Decide which of the following rows are OTM statuses and which are OTM events
Field Enter Your Answers…
ENROUTE ENROUTE OTM status for shipment
SHIPMENT TENDER – SENT OTM event
PLANNING PLANNED – FINAL OTM status for order release
SHIPMENT - CREATED OTM event
• If you want OTM to send an email to the transport planner and set the order release
indicator to yellow every time you create a new order release, would you use contact
notification or an Automation Agent?
• If you want OTM to send an email to the transport planner and set the OTM status of
the order release to PLANNING NEW every time you create a new order release,
would you use contact notification or an Automation Agent?
Because OTM sets the OTM status anyway, you only need to email the transport
planner which you can do with contact notification.
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Contact Notification
Chapter 24 - Page 15
Summary
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Contact Notification
Chapter 24 - Page 16
Automation Agents
Chapter 25
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Automation Agents
Chapter 25 - Page 1
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Automation Agents
Chapter 25 - Page 2
Automation Agents
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Automation Agents
Chapter 25 - Page 3
Configure OTM, Build, Tender, & Settle a Multi-stop Shipment
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Automation Agents
Chapter 25 - Page 4
Objectives
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Automation Agents
Chapter 25 - Page 5
What is an Automation Agent?
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Automation Agents
Chapter 25 - Page 6
What Can an Automation Agent Do?
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Automation Agents
Chapter 25 - Page 7
When to Use an Agent Instead of Contact Notification?
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Automation Agents
Chapter 25 - Page 8
Public Automation Agents
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Automation Agents
Chapter 25 - Page 9
Demo Overview: Creating an Automation Agent
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Automation Agents
Chapter 25 - Page 10
Guided Demonstration - Creating an Automation Agent
Creating an Automation Agent
1. Click Business Process Automation > Agents and Milestones > Automation Agent.
3. Click Search.
The Agent Header defines when the Automation Agent should run.
The Actions define what the Automation Agent does when it runs.
The Error Handler defines actions to run if the first set of actions fails.
• Note the Active checkbox. OTM only runs active Automation Agents.
• Note the Event. The Automation Agent runs when this event occurs.
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Click the Error Handler tab.
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Automation Agents
Chapter 25 - Page 11
Practice Overview: Creating an Automation Agent
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Automation Agents
Chapter 25 - Page 12
Practice - Creating an Automation Agent
Tasks
Creating an Automation Agent
1. Click Business Process Automation > Agents and Milestones > Automation Agent.
2. Click New.
7. Click Save.
8. Click Next.
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Automation Agents
Chapter 25 - Page 13
• How can it be that one of the Automation Agents prepared for this class could change
the indicators for every student in this class in spite of you working in different
domains?
_____________________________________________________
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Chapter 25 - Page 14
Solution – Creating an Automation Agent
• What can an Automation Agent do?
Perform most actions in the normal managers when a defined event occurs.
• How can it be that one of the Automation Agents prepared for this class could change
the indicators for every student in this class in spite of you working in different
domains?
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Automation Agents
Chapter 25 - Page 15
Summary
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Automation Agents
Chapter 25 - Page 16
Financial Rules for Service
Providers
Chapter 26
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• Compares the requested amount to the planned amount.
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Auto Pay
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to OTM. This triggers the auto pay process.
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You can also match and approve manually without match rules and approve rules.
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3. Click Search.
• Note the checkboxes for Source Location Rule and Destination Location Rule. OTM
only matches an invoice to a shipment if the source and/or destination locations on both
invoice and shipment are identical.
• Note the Exact Match option button. OTM only matches an invoice to a shipment if
they both share the same service provider alias.
• Note the Match One or More option button. OTM matches an invoice to a shipment if
they share at least one reference number.
5. Click Financials > Payment Rule Management > Match Rule Profile.
7. Click Search.
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Note the Match Rule ID. List all match rules you want to apply. If you have multiple
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rules, start with the most detailed rule since OTM stops trying new match rules as soon
as it can match the invoice to a shipment.
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Approve Manually
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1. Click Financials > Payment Rule Management > Auto Approve Rule.
3. Click Search.
• Note the checkboxes for Apply Cost Approval Rule and Apply Weight Approval Rule.
These define if constraints for only cost, only weight, or both must be met for OTM to
approve an invoice.
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Creating an Auto Approve Rule Profile
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5.
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Click Financials > Payment Rule Management > Auto Approve Rule Profile.
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Enter an Auto Approve Rule Profile ID of DEFAULT APPROVAL PROFILE.
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Click Search.
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Click the ID.
List all auto approve rules you want to apply. If you have multiple rules, start with the most
detailed rule since OTM stops trying new approve rules as soon as it can approve the
invoice.
Copyright © Oracle Corporation, 2006. All rights reserved.
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1. Click Contract and Rate Management > Service Provider Management > Service Provider
Manager.
3. Click Search.
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1. Click Business Process Automation > Agents and Milestones > Automation Agent.
3. Click Search.
• Note the Agent Events Listened To. OTM only runs this Automation Agent if you
import an invoice via XML. If another Automation Agent creates an invoice or you
create an invoice in the Invoice Manager, OTM will not run this Automation Agent.
The Automation Agent matches and approves the invoice using the rules you defined
for the service provider.
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1. Click Business Process Automation > Agents and Milestones > Automation Agent.
3. Click Search.
• Note the Event. OTM starts the auto-pay process when the carrier confirms that he has
departed the delivery location.
• Note the action. OTM generates the invoice based on a shipment so the two are
automatically matched.
6. Click Business Process Automation > Agents and Milestones > Automation Agent.
8. Click Search.
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10. Click the Actions tab.
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Note the action. OTM tries to approve the invoice using the auto approve rules listed for
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the service provider on the invoice.
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If OTM can approve the invoice, OTM automatically creates a corresponding voucher.
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Sending Vouchers with an Automation Agent
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11. Click Business Process Automation > Agents and Milestones > Automation Agent.
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12. Enter an Agent ID of DEMO-AUTOPAY3.
• Note the Event and Restrictions. OTM runs this Automation Agent as soon as OTM
creates a voucher.
• Note the actions. OTM sends the voucher to an external system and sets the voucher
status to ISSUED.
16. Click Contract and Rate Management > Service Provider Management > Service Provider
Manager.
• Note the checkbox Autopay and the Auto Approve Rule Profile ID.
For OTM to automatically approve an invoice, the service provider must be marked as
allowing this process and you must have defined an auto approve rule profile for this
service provider. You can use the same auto approve rules as you have seen for match
pay.
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Allocation Rules
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3. Click Search.
The top part of this page determines when OTM can apply this rule. The bottom part of this
page determines how to allocate costs on buy shipments (planned buy cost), vouchers
(actual buy cost), and bills (actual sell cost).
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Note the Order and Line checkboxes. OTM applies this rule to the order only, the order
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lines only, or both. Regardless of what you mark here, you must enter rules for how to
allocate both orders and lines below.
5. Click Financials > Allocation Rule Management > Allocation Rule Profile.
7. Click Search.
• Note the Default checkbox. If marked, OTM applies this rule to all service providers
lacking their own allocation rule profile.
• Note the Allocation Rule ID. List all allocation rules you want to apply. If you have
multiple rules, start with the most detailed rule since OTM stops trying new allocation
rules as soon as it can allocate costs.
9. Click Contract and Rate Management > Service Provider Management > Service Provider
Manager.
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your service providers must all have an allocation rule profile.
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2. Click New.
9. Click Save.
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In your match rule,
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what type of
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OTM looking for on
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both the invoice and
the shipment?
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Creating a Match Rule Profile
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12. Click Financials > Payment Rule Management > Match Rule Profile.
15. Enter a Match Rule Profile Description of DEFAULT PROFILE FOR INVOICES.
19. Click Financials > Payment Rule Management > Auto Approve Rule.
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What does the
Percent Above
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Invoice Cost Default
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of 1 indicate?
Can you indicate that
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Creating an Auto Approve Rule Profile
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29. Click Financials > Payment Rule Management > Auto Approve Rule Profile.
36. Click Financials > Allocation Rule Management > Allocation Rule.
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41. Click Finished.
42. Click Financials > Allocation Rule Management > Allocation Rule Profile.
48. Click Contract and Rate Management > Service Provider Management > Service Provider
Manager.
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57. Enter an Agent ID of INVOICE - POST INSERT.
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58. Click Search.
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59. Mark the checkbox.
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60. Click Actions > Copy Agent.
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61. Delete the existing Agent ID and enter an Agent ID of INVOICE CREATED MANUAL.
71. Under ELSEIF: STANDARD, click the arrow to the right of INVOICE – AUTO
APPROVE.
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79. Click the arrow to the right of IF: INVOICES NOT APPROVED.
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80. Select the Action of NOTIFY CONTACT.
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81. Enter a Contact of PLANNER.
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82. Select the Communication Method of MESSAGE CENTER.
Lesson Review
_____________________________________________________
_____________________________________________________
_____________________________________________________
• When matching reference numbers between invoices and buy shipments, do you have to
indicate a specific reference number qualifier on the match rule?
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What does the sequence of the match rules in a match rule profile indicate?
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Answer
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What OTM Event
triggers this Automation
INVOICE – CREATED
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Agent to run?
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What happens if this OTM sends a message to the transport planner for
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invoice does not pass the this shipment stating the invoice is out of
Service provider
• When matching reference numbers between invoices and buy shipments, do you have to
indicate a specific reference number qualifier on the match rule?
Yes
• What does the sequence of the match rules in a match rule profile indicate?
They should be sequenced from the most detailed to the least. OTM will use the first
match rule it encounters that applies and disregards the others.
• When creating a default auto approve rule, what would you enter for Percent
Above/Below Invoice Cost Default if you wanted OTM to approve an exact match?
Zero
Yes
Matched auto
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Rate Manager
Chapter 27 - Page 1
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Rate Manager
Chapter 27 - Page 2
Rate Manager
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Rate Manager
Chapter 27 - Page 3
Configure OTM, Build, Tender, & Settle a Multi-stop Shipment
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Rate Manager
Chapter 27 - Page 4
Objectives
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Rate Manager
Chapter 27 - Page 5
Rate Manager
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Rate Manager
Chapter 27 - Page 6
Rate Manager
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Rate Manager
Chapter 27 - Page 7
What is Rate Manager?
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What is Rate Manager?
Rates are comprised of four key components:
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• Rate distance: Determines the distance from one location to another.
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• Rate service: Determines the time required to transport goods from one location to
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• Rate offering: Contains contract level data specific to a service provider.
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• Rate record: Contains specific costing data from one location to another.
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The following four lessons on rates will discuss each of these components in detail with
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specific examples pertaining to truckload and LTL. Other modes such as rail, and vessel will
be discussed in the later lessons.
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Rate Manager
Chapter 27 - Page 8
Practice Overview: Rate Manager
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Rate Manager
Chapter 27 - Page 9
Practice - Rate Manager
Lesson Review
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Rate Manager
Chapter 27 - Page 10
Solution – Rate Manager
Lesson Review
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Rate Manager
Chapter 27 - Page 11
Summary
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Rate Manager
Chapter 27 - Page 12
Rate Distance
Chapter 28
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Rate Distance
Chapter 28 - Page 1
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Rate Distance
Chapter 28 - Page 2
Rate Distance
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Rate Distance
Chapter 28 - Page 3
Configure OTM, Build, Tender, & Settle a Multi-stop Shipment
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Rate Distance
Chapter 28 - Page 4
Objectives
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Rate Distance
Chapter 28 - Page 5
What is Rate Distance?
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Rate Distance
Chapter 28 - Page 6
Distance Types
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Rate Distance
Chapter 28 - Page 7
Demo Overview: Configuring Rate Distance
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Rate Distance
Chapter 28 - Page 8
Guided Demonstration - Configuring Rate Distance
Configuring Rate Distance
1. Click Contract and Rate Management > Power Data > Contracts > Rate Distance.
2. Click Search.
3. Click New.
If there is no distance value defined, OTM tries to estimate the direct distance using the
lat/long values on the locations.
In this case, OTM multiplies estimated distance shorter than 10 miles with 1.6.
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can communicate with third party software to lookup distances.
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Rate Distance
Chapter 28 - Page 9
Practice Overview: Rate Distance
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Rate Distance
Chapter 28 - Page 10
Practice - Rate Distance
Lesson Review
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Rate Distance
Chapter 28 - Page 11
Solution – Rate Distance
Lesson Review
When you have a 3rd party software package providing distance data to OTM.
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Rate Distance
Chapter 28 - Page 12
Summary
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Rate Distance
Chapter 28 - Page 13
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Rate Distance
Chapter 28 - Page 14
Rate Service
Chapter 29
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Rate Service
Chapter 29 - Page 1
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Rate Service
Chapter 29 - Page 2
Rate Service
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Rate Service
Chapter 29 - Page 3
Configure OTM, Build, Tender, & Settle a Multi-stop Shipment
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Rate Service
Chapter 29 - Page 4
Objectives
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Rate Service
Chapter 29 - Page 5
Rate Service
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Rate Service
Chapter 29 - Page 6
Demo Overview: Creating a Rate Service
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Rate Service
Chapter 29 - Page 7
Guided Demonstration - Creating a Rate Service
Creating a Rate Service
1. Click Contract and Rate Management > Contract Management > Rate Service.
3. Click Search.
• Note the Rate Service Type. SIMULATION calculates transit time based on distances,
speed you define here, and any time windows you have defined on, for example,
locations.
• Note the times at the top of the page. These fields model the legal requirements that the
US Department of Transportation or similar authorities in other countries publish. OTM
adds time for the driver to rest and sleep.
• Note the Distance, Speed, and Min Transit Time. For example, if the distance is 90
miles, OTM calculates the transit time as 90mi/45mph=2h and then adds any time
windows required.
It takes time for the driver to get the necessary paperwork, walk to the truck, and start
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the truck so you might want to define a minimum transit time. OTM uses that time if the
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In this case, you define what the transit time is for each lane. For example, the transit time
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between US zip code 19406 and the location Los Angeles General Store is three days, 18
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hours, and 30 minutes.
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Click the back button to return to the Rate Service Header tab.
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10. Select a Rate Service Type of GROUNDSCHEDULE.
Rate Service
Chapter 29 - Page 8
11. Click the Rate Service Details tab.
In this case, you refer to a schedule listing arrival and departure times for certain locations.
Compare to a bus schedule.
In this case, you refer to a third party software package that provides the transit time back to
OTM.
In this case, you define the transit time in number of days within a radius.
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21. Click the Rate Service Header tab.
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23. Click the Rate Service Details tab.
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This rate service type is similar to DISTANCEDURATION, but you define the transit time
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per lane instead of per mileage bands. You might want to use this rate service type for LTL,
parcel, or rail rates.
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Rate Service
Chapter 29 - Page 9
Practice Overview: Creating a Rate Service for Truckload
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Rate Service
Chapter 29 - Page 10
Practice - Creating a Rate Service for Truckload
Tasks
Creating a Rate Service
1. Click Contract and Rate Management > Contract Management > Rate Service.
2. Click New.
5. Click Next.
8. Click Save.
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Lesson Review
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How can service time be entered when using the DISTANCEDURATION Rate
Service?
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Rate Service
Chapter 29 - Page 11
• How does simulation calculate distance and time?
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Rate Service
Chapter 29 - Page 12
Solution – Creating a Rate Service for Truckload
Lesson Review
• How can service time be entered when using the DISTANCEDURATION Rate
Service?
Mileage bands.
The distance can come from a lane lookup, lat/long calculations, or from an external
distance engine.
− Transit Time = distance / speed.
distance
transit time
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Rate Service
Chapter 29 - Page 13
Summary
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Rate Service
Chapter 29 - Page 14
Rate Offering and Stop-off
Charges
Chapter 30
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Rate Offering
A single service provider may have multiple rate offerings.
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Types of Stops
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• Pickup stops + delivery stops = total all stops.
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Costs for Stops
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• Stops Included In Rate defines the number of stops included in the base cost. The source
and destination locations count as stops so, typically, the minimum number of stops
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included in the rate is 2.
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• Total All Stops is the maximum number of stops allowed, no matter what the stop-off
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• A stop-off charge applies to a range of stops.
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- Your first range should start with 1. In this case, 1 means the first stop not included in
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the rate.
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- Your last range should end with the number of allowed additional stops. Last High
Stop = Total All Stops - Stops Included in Rate
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1. Click Contract and Rate Management > Contract Management > Rate Offering.
3. Click Search.
5. Click the offering type drop down list to see valid offering types.
• Note the Service Provider ID. Each contract is specific to a service provider.
• Note the Rate Service ID, where you define how to calculate transit time for this rate
offering.
• Note the Transport Mode where you define what transport modes this rate offering is
valid for.
• Note the Perspective where you define if this rate offering is valid for buy shipments,
sell shipments, or both.
• Note the Version where you define between what dates this rate offering is valid.
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• Note the Active checkbox where you decide if OTM can plan shipments using this rate
offering.
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offering if the potential shipment fits within these constraints.
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Click the Attributes tab.
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Note the Stops Included in Rate of 2.
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Replace the current Total All Stops with a value of 7.
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Leave the Pickup Stops at 1.
The sum of your allowed pickup and delivery stops should equal the total number of stops
allowed. You can also leave these blank to allow any combination of pickup and delivery
stops.
10. Click Delete next to both of the Low Stop / High Stop entries.
The sum of your highest High Stop and Stops Included in Rate should equal the total
number of stops allowed.
• Note a Rate Distance ID of LOOKUP ONLY. You refer to how OTM should calculate
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distances for this rate offering.
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1. Click Contract and Rate Management > Contract Management > Rate Offering.
2. Click New.
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14. Enter Delivery Stops of 3.
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15. Enter a Low Stop of 1.
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17. Enter a Per Stop Charge of 105.00 USD.
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19. Enter a Low Stop of 2.
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20. Enter a High Stop of 2.
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Lesson Review
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How are rate offering, service provider, rate service, and rate distance related?
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Explain the field called Stops Included in Rate.
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• How would you enter the following information about a multi-stop rate into the fields
below? For 350 USD you can get a 45 ft trailer from New York City to Chicago.
Included in that price are: 3 stops along the way to pickup up goods and 1 stop to
deliver goods. You can only deliver at one stop. You may pickup goods at an additional
4 stops if you pay 75 USD per stop and yet another 4 stops for 80 USD per stop.
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• How are rate offering, service provider, rate service, and rate distance related?
On the rate offering, you specify service provider, rate service, and rate distance.
OTM allows that number of stops without trying to apply a stop-off charge.
A cost for stops beyond the number of stops included in the base rate.
• How would you enter the following information about a multi-stop rate into the fields
below? For 350 USD you can get a 45 ft trailer from New York City to Chicago.
Included in that price are: 3 stops along the way to pickup up goods and 1 stop to
deliver goods. You can only deliver at one stop. You may pickup goods at an additional
4 stops if you pay 75 USD per stop and yet another 4 stops for 80 USD per stop.
− Stops included in Rate: 4
− Total All Stops: 12
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− Pickup stops: 11
− Delivery stops 1
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− Low Stop: 1
− High stop: 4
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− Per stop charge: USD 75
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− Low Stop: 5
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− Per stop charge: USD 80
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Rate Record
Chapter 31 - Page 1
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Rate Record
Chapter 31 - Page 2
Rate Record
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Chapter 31 - Page 3
Configure OTM, Build, Tender, & Settle a Multi-stop Shipment
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Rate Record
Chapter 31 - Page 4
Objectives
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Rate Record
Chapter 31 - Page 5
Rate Record
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offering.
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Rate Record
Chapter 31 - Page 6
Multi-Cost Rule
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How OTM Adds Multiple Costs
Add: cost charged = Sum of costs
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Maximum: cost charged = min{cost marked as max, highest normal cost}
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Rate Record
Chapter 31 - Page 7
Example of Multi-Cost Rule
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Add: 187.50 + 300 = 487.50
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Max: Min{null, 300} = 300
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Rate Record
Chapter 31 - Page 8
Demo Overview: Creating a Rate Record
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Rate Record
Chapter 31 - Page 9
Guided Demonstration - Creating a Rate Record
Creating a Rate Record for Truckload
1. Click Contract and Rate Management > Contract Management > Rate Record.
2. Click New.
OTM displays the Rate Offering search page. Whenever you create a new rate record, you
have to associate your rate record with a rate offering.
3. Click Contract and Rate Management > Contract Management > Rate Record.
5. Click Search.
• Note the Destination Geo Hierarchy STATE/PROVINCE. You can combine different
geo hierarchies. For example, from location to country.
7. Click Next.
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Click Edit next to CHARGE 600.00 USD PER Buy Shipment.
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The page contains these sections:
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Conditional rules define when OTM can apply this cost.
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Cost defines what costs to apply.
• Charge type classifies the cost for multiple cost calculations, defines in what order to
calculate multiple costs and so on.
Rate Record
Chapter 31 - Page 10
• Tariff allows you to map this cost to the tariff you are modeling.
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• Note that the option button next to the Amount field is marked.
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Note an Amount of 600.00 USD.
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Note the Basis of Shipment.
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You can limit what items OTM displays in this list. Two ways to do this is to:
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− Mark only certain rate record cost operands as enabled.
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O− Select the Rate Basis (same as Rate Record Cost Operands) you want to display per
Rate Offering Type.
Rate Record
Chapter 31 - Page 11
• Note the option buttons for normal, minimum, or maximum cost. If you define many
costs, you can define this cost as the minimum or maximum for the combined costs.
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Chapter 31 - Page 12
Practice Overview: Creating Rate Records for Truckload
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Rate Record
Chapter 31 - Page 13
Practice - Creating Rate Records for Truckload
Tasks
Creating a Rate Record for Truckload
1. Click Contract and Rate Management > Contract Management > Rate Record.
2. Click New.
OTM displays the Rate Offering search page. Whenever you create a new rate record, you
have to associate your rate record with a rate offering.
4. Click Search.
5. Click Finish.
9. Click Next.
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16. Select the Basis of Shipment.
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17. Click Save.
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18. Click Finished.
Rate Record
Chapter 31 - Page 14
Creating Rate Record for Truckload
Lesson Review
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• Name three rate basis options when creating a rate cost.
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Give an example of when a charge type of minimum cost would be used.
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Rate Record
Chapter 31 - Page 15
• How is a rate record associated with a rate offering?
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Rate Record
Chapter 31 - Page 16
Solution – Creating Rate Records for Truckload
Lesson Review
How to handle multiple costs within a rate record. Add, max, or min.
There are several hundred to choose from. See the cost page in the rate record manager.
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Chapter 31 - Page 17
Summary
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Rate Record
Chapter 31 - Page 18
Rate Quality and Rate
Preference
Chapter 32
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Rate Quality
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You can define a percentage or a flat amount to be added to or subtracted from a carrier’s
contract rates, resulting in a weighted cost. This weighted cost does not affect the actual cost
on the shipment; OTM only uses the weighted cost to qualify rates.
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Define Rate Quality
To use rate quality, you need to:
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• Assign the rate quality factor to either a rate offering or a rate record
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1. Click Contract and Rate Management > Power Data > Rates and Codes > Rate Quality
Factors.
3. Click Search.
5. Click Contract and Rate Management > Contract Management > Rate Record.
You can assign the rate quality to your rate offerings as well.
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6. Enter a Rate Record ID of BTT9 AZ-CA.
7. Click Search.
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8. Click the ID.
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Example of Rate Preferences
preference.
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Since the mode of TL has a preferred rate, OTM will only consider TL rates that have a rate
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1. Click Contract and Rate Management > Contract Management > Rate Preference.
3. Click Search.
• Note the Lane ID and Rate Zone Profile ID fields. OTM only uses this rate preference
for shipments in this geographic area. A rate zone profile can contain multiple lanes.
• Note the Rate Offering ID. You list all rate offerings OTM should consider in this
geographic area.
5. Click Transportation Planning and Execution > Power Data > Planning > Planning
Parameter Sets.
7. Click Search.
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Note the Planning Parameters Overrides section. You must set USE RATE
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PREFERENCE to 1 for OTM to consider any of your defined rate preferences. If you
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do not set the parameter, OTM disregards your rate preferences while planning
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shipments and looking up rates in the international rate query.
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1. Click Contract and Rate Management > Contract Management > Rate Preference.
2. Click New.
8. Click Finish.
9. Click Save.
Parameter Sets.
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12. Click New.
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17. Click Save.
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18. Click Finished.
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1. Click Contract and Rate Management > Power Data > Rates and Codes > Rate Quality
Factors.
2. Click New.
5. Click Finished.
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10. Click the ID.
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11. Click the Attributes tab.
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12. Enter a Rate Quality ID of AZ-CA.
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13. Click Finished.
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Lesson Review
• In OTM, which of the following can you use to define a rate quality?
− Rate record
− Rate offering
− Rate service
− All of the above
− Rate record and rate offering
− Rate record and rate service
• If you have enabled rate preferences and OTM finds the valid rates below, which one
will OTM select?
− USD 10, TL, preferred
− USD 5, TL, not preferred
− USD 10, LTL, not preferred
− USD 5, LTL, not preferred
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Lesson Review
• In OTM, which of the following can you use to define a rate quality?
− Rate record
− Rate offering
− Rate record and rate offering
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If you have enabled rate preferences and you have only the rates below in OTM, which
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− USD 10, TL, preferred
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− USD 5, TL, not preferred
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− USD 10, LTL, not preferred
− USD 5, LTL, not preferred
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− OTM picks the USD 5 LTL rate.
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− Rate preferences are mode specific so the non-preferred TL rate disappears.
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IntThere are no preferred LTL rates so they are all possible to use.
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Rate Query
Chapter 33 - Page 1
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Rate Query
Chapter 33 - Page 2
Rate Query
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Rate Query
Chapter 33 - Page 3
Configure OTM, Build, Tender, & Settle a Multi-stop Shipment
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Rate Query
Chapter 33 - Page 4
Objectives
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Rate Query
Chapter 33 - Page 5
Rate Query
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Rate Query
Chapter 33 - Page 6
Practice Overview: Querying For Rates
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Rate Query
Chapter 33 - Page 7
Practice - Querying for Rates
Tasks
Running a Rate Query
OTM should return both your Big Texan Trucking rate and your Antelope Line.
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Rate Record ID for BTT9
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Cost
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Running a Rate Query
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Field
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Enter This Data…
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Ship From Location ID
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Ship To Location ID
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SAN DIEGO STORE
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Rate Query
Chapter 33 - Page 8
Enter the results of the rate query below:
Field Enter This Results…
Rate Offering ID for
ATL9
Rate Record ID for ATL9
Cost
Lesson Review
• Name three types of data you can enter on the Rate Query page.
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• In addition to rate data, what other type of data may be used by the rate query to find the
appropriate rate?
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What type of data must always be entered into the rate query to perform a query?
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Rate Query
Chapter 33 - Page 9
Solution – Querying for Rates
Running a Rate Query
Field Enter Your Results…
Rate Offering ID for ATL9 TL
ATL9
Rate Record ID for ATL9 ATL9 850-CA
Cost 550 USD
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Enter This Results…
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Rate Offering ID for BTT9 TL
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BTT9
Rate Record ID for BTT9 BTT9 AZ-CA
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Cost
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600 USD
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Lesson Review
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Name three types of data you can enter on the Rate Query page.
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− Transport mode
− Service provider
O− Pickup and delivery dates
− Commodity
− …
Rate Query
Chapter 33 - Page 10
• In addition to rate data, what other type of data may be used by the rate query to find the
appropriate rate?
itinerary
• What type of data must always be entered into the rate query to perform a query?
locations
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Rate Query
Chapter 33 - Page 11
Summary
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Rate Query
Chapter 33 - Page 12
Less Than Truckload Rates
Chapter 34
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What is an LTL Rate?
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Service time (or transit time) between source and destination is usually defined by a number of
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• The day of the pickup is often not counted as a service day. Only the following days count
as a service days.
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• Weekends are rarely counted as service days either.
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What are Base and Master Rates?
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To calculate the freight cost for a 5020 lb shipment from US zip code 194xx to 900xx, we find:
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• The base rate is $10.52/100 lb in the previous example
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• The master rate with carrier 1 is 42%
• The master rate with carrier 2 is 21%
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So the freight cost with:
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• Carrier 1 is $10.52/cwt x 50.20 cwt x (1-0.42) = $306.30
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• Carrier 2 is $10.52/cwt x 50.20 cwt x (1-0.21) = $417.20
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1. Click Contract and Rate Management > Power Data > Rates and Codes > Rate Unit Break
Profiles.
3. Click Search.
Here is an example of weight breaks defined as rate unit breaks. It contains the maximum
weight for each band.
5. Click New.
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1. Click Contract and Rate Management > Contract Management > Rate Offering.
3. Click Search.
• Note the Offering Type. You define published LTL contracts as LTL BASE.
• Note the Service Provider ID field. Since many service providers will offer discounts
off of this published rate, you can leave the Service Provider ID blank.
• Note the Source Geo Hierarchy and Destination Geo Hierarchy. Typically these are
broader geographical areas for the base rate than for the master rates. For example,
state-state or between 3-digit US zip codes.
OTM can only use this cost if the goods belong to NMFC class 60.0. Unit breaks contain
costs for each weight band.
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1. Click Contract and Rate Management > Contract Management > Rate Offering.
3. Click Search.
• Note the Offering Type. For discount rates, you select LTL – MASTER.
• Note the Service Provider ID. As usual, you must enter what service provider this
contract is valid for.
• Note the Base Rate Offering. This defines what published rate the service provider is
discounting.
6. Click Actions.
7. Click OK.
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Note the Apply Discount Of. OTM calculates a total cost of 80% of the published rate
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for this lane.
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12. Close the Rate Cost window.
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Postal Code 850
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Postal Code 921
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Apply Discount of (Rate 20%
&
Costs Tab)
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Lesson Review
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• Do you always need to set up weight breaks for LTL rates?
_____________________________________________________
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• If you have a base rate with a discount, how is the LTL master rate offering associated
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_____________________________________________________
_____________________________________________________
_____________________________________________________
_____________________________________________________
• For your company, how often do you need to update rates in OTM?
_____________________________________________________
_____________________________________________________
_____________________________________________________
• Do you have to use base and master rates to set up LTL rates in OTM?
_____________________________________________________
_____________________________________________________
_____________________________________________________
• What happens if you do not specify a Commodity ID/Class of 60.0 in your rate query?
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Lesson Review
• If you have a base rate with a discount, how is the LTL master rate offering associated
to the base rate?
• For your company, how often do you need to update rates in OTM?
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Discussion point. How can they expire rates and insert new rates on the exact day
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needed?
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Do you have to use base and master rates to set up LTL rates in OTM?
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No. It depends on the LTL rates you need to model
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What happens if you do not specify a Commodity ID/Class of 60.0 in your rate query?
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No matching rate since you only have one LTL rate defined and it does require NMFC
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Itineraries
Chapter 35 - Page 1
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Itineraries
Chapter 35 - Page 2
Itineraries
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Itineraries
Chapter 35 - Page 3
Configure OTM, Build, Tender, & Settle a Multi-stop Shipment
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Itineraries
Chapter 35 - Page 4
Objectives
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Itineraries
Chapter 35 - Page 5
What is an Itinerary?
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mode profile. If multiple itineraries can be used for a shipment, OTM picks the least cost
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itinerary.
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Itineraries
Chapter 35 - Page 6
Itinerary Types
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Itineraries
Chapter 35 - Page 7
Single Leg Itinerary
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Itineraries
Chapter 35 - Page 8
Multi-stop Itinerary
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Both a single leg itinerary and a multi-stop itinerary can have the same lane. The difference is
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that the multi-stop itinerary allows stops for pick up or delivery of goods to occur in the lane.
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Multi-stop shipments take advantage of lower costs by creating efficient routes that save
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money.
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Itineraries
Chapter 35 - Page 9
Multi-leg Itinerary
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Itineraries
Chapter 35 - Page 10
Demo Overview: Creating an Itinerary
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Itineraries
Chapter 35 - Page 11
Guided Demonstration - Creating a Master Rate
Creating an Itinerary
1. Click Transportation Planning and Execution > Itinerary Management > Itinerary Manager.
3. Click Search.
• Note the Perspective. The perspective determines whether OTM can use this itinerary
for buy or sell shipments.
• Note the Itinerary Type. Active means that the itinerary can be used in shipment
planning. Choose Inactive if you do not want this itinerary considered when building
shipments.
• Note the Source Geo Hierarchy and the Destination Geo Hierarchy.
• Note the Source Geography Province Code of AZ and the Destination Geography
Province Code of CA.
These fields change depending on the source and destination hierarchies selected on the
previous page. If you would have selected postal code, a Postal Code field would
display on this page.
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6. Click the List Legs tab.
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7. Click Edit next to the existing leg.
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Note the Sequence Number field. This indicates in what order a shipment would travel
through multiple legs.
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Note the Primary checkbox. For multi-leg itineraries, mark the most important leg as
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Note the Equipment Assignment Type. You can let OTM calculate the cheapest and
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best fitting equipment (Optimize equipment) or if you still need equipment, you can
• O Note the Mode Profile ID. OTM can only use rates matching the transport modes in this
profile.
Itineraries
Chapter 35 - Page 12
• Note the Equipment Group Profile ID. OTM can only use equipment groups matching
the equipment groups in the profile.
OTM displays the best matching rate first and less desirable rates below. You can click on
items like service provider, rate offering, and cost to view even more information.
If you click Find Rates, OTM only considers direct rates between your ship from and ship to
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locations. If you click Find Route and Rate, OTM first finds valid itineraries and then looks
for rates as required by the itinerary.
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Itineraries
Chapter 35 - Page 13
Practice 1 Overview: Creating an Multi-stop Itinerary
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Itineraries
Chapter 35 - Page 14
Practice - Creating a Multi-stop Itinerary
Tasks
Creating an Itinerary
1. Click Transportation Planning and Execution > Itinerary Management > Itinerary Manager.
2. Click New.
9. Click Next.
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15. Mark the Primary checkbox.
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16. Select the Equipment Assignment Type of Optimize Equipment.
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17. Select a Mode Profile of LAND.
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18. Enter an Equipment Group Profile ID of 48FT TRAILERS COMPAT.
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19. Click Save at the bottom of the page.
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20. Click Finished.
Itineraries
Chapter 35 - Page 15
Practice 2 Overview: Querying for Route and Rate
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Itineraries
Chapter 35 - Page 16
Practice - Querying for Route and Rate
Tasks
Run a Rate Query
Field Enter This Data…
Ship From Location ID PHOENIX DC
Ship To Location ID SAN DIEGO STORE
Transport Mode LTL
Commodity ID NMFC CLASS
Ship Unit 4X4 PALLET
Ship Unit Count 1
Commodity Code 60.0
Weight 4000 LB
Click find route and rates
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Field Enter Your Results…
Itinerary ID
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Rate Offering ID
Cost
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Run a Rate Query
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Ship From Location ID
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Ship To Location ID
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Rate Offering ID BTT9 TL
Itineraries
Chapter 35 - Page 17
3. Enter the results of the rate query below:
Field Enter Your Results…
Itinerary ID
Cost
Lesson Review
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Or _____________________________________________________
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Itineraries
Chapter 35 - Page 18
Solution – Querying for Route and Rate
Exercise: Run a Rate Query
Field Enter Your Results…
Itinerary ID AZ-CA MULTISTOP
Rate Offering ID LON9 LTL
Cost 121.28 USD
Lesson Review
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Max or min weight to use itinerary, min weight for creating a direct TL shipment, and
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Multi-stop itineraries allow stops to occur in the lane.
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Itineraries
Chapter 35 - Page 19
Summary
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Itineraries
Chapter 35 - Page 20
Order Bases
Chapter 36
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Order Bases
Chapter 36 - Page 1
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Order Bases
Chapter 36 - Page 2
Order Bases
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Order Bases
Chapter 36 - Page 3
Configure OTM, Build, Tender, & Settle a Multi-stop Shipment
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Order Bases
Chapter 36 - Page 4
Objectives
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Order Bases
Chapter 36 - Page 5
What Can be Released?
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Releasing
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When an order base is ready for shipping, you must create an order release.
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• A release may be a partial line or several lines of an order.
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• A release can also be several partial lines.
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OTM can automatically create an order release or you can specify in the order base the exact
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Note: You can only plan shipments from an order release, not an order base.
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Order Bases
Chapter 36 - Page 6
Demo 1 Overview: Creating an Order Base
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Order Bases
Chapter 36 - Page 7
Guided Demonstration - Creating an Order Base
Creating an Order Base With Line Items
2. Enter an ID of MULTISTOP1.
3. Click Search.
• Note the Line Item and Ship Unit checkboxes. You can define your order in terms of
ship units or line items.
5. Click Next.
6. Click Edit.
• Note the Total Package Count of 1350. You specify what packaged item you want to
ship and the number of those items. Depending on how you defined your packaged
item, you can override the values for packaging unit and transport handling unit.
• Note the Source Location and Destination Location. Each line item within the order
base can have its own set of locations.
• Note the Shippable checkbox. If you mark this, OTM releases the full amount in this
line item.
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Note the Net Weight and Net Volume. Any values you enter here override the weights
and volumes defined in the packaged item.
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Note the Released Weight, Released Volume, Released Count, and Quantity
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Remaining. OTM displays how much of your order base line item has already been
released. You can see the same information, just below, in the release instruction
section.
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Click edit to the right of the existing release instruction.
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Mark the Allow Releasing checkbox for OTM to release according to your instructions;
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alternatively OTM saves your release instruction without releasing.
Click Save.
Order Bases
Chapter 36 - Page 8
10. Click Next.
Constraints limit what kind of shipments OTM can build for this order.
At a minimum, you must enter a LOGISTICS contact for OTM to be able to send a tender
notification.
In the Accessorial and Special Service fields, you can specify additional services required
for this order.
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Order Bases
Chapter 36 - Page 9
Demo 2 Overview: Releasing an Order Base with Line Items
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Order Bases
Chapter 36 - Page 10
Guided Demonstration - Releasing an Order Base with Line Items
In addition to releasing from the order base line item page, you can use a dedicated action to
release.
1. Click Order Management > Purchase Order > Order Base Line.
To work with order bases defined with ship units, you can also use Order Management >
Purchase Order > Order Base Ship Unit.
2. Enter an ID of MULTISTOP1.
3. Click Search.
5. Click Actions.
• Note the actions Release Remaining Order Amount and Release Total Order Amount
that quickly releases all line items in the order base or all unreleased line item
quantities.
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Note that in this case, all originally ordered crackers have been released already.
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7. Close the Order Manager window.
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Order Bases
Chapter 36 - Page 11
Demo 3 Overview: Releasing With Ready to Ship
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Order Bases
Chapter 36 - Page 12
Guided Demonstration - Releasing With Ready to Ship
A specialized form of releasing can be used if you ship inbound from a vendor. In this case:
• The vendor knows what to release, at what time, and from where.
The vendor estimates what amount can be ready several weeks before the goods can be picked
up. In OTM, the vendor creates release instructions using the release instruction page from the
order base and leaves the Allow Releasing checkbox cleared. To create an order release
immediately, the vendor marks the checkbox.
When the goods can be picked up, the vendor creates order releases using Ready to Ship actions
under Order Management > Purchase Order > Order Base Line and Order Base Ship Unit. The
vendor can update information like pickup date, ship from location, and order weights.
Before performing these steps, you have created an order base line with release instructions.
1. Click Order Management > Purchase Order > Order Base Line.
2. Enter an ID of MULTISTOP1.
3. Click Search.
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destination locations, and change pickup and delivery dates.
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Click the Triangle by Release Instruction History.
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OTM displays all release instructions. The Processed flag tells you if OTM has released the
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release instruction or not.
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Order Bases
Chapter 36 - Page 13
Practice Overview: Creating Order Bases With Line Items
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Order Bases
Chapter 36 - Page 14
Practice - Creating Order Bases With Line Items
Tasks
Creating an Order Base with Line Items
2. Click New.
3. Enter an ID of MULTISTOP1.
6. Click Save.
8. Click Next.
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13. Enter a Source Location of PHOENIX DC (previously created).
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14. Enter a Destination Location of SAN DIEGO STORE (previously created).
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17. Enter a Net Volume of 400 CU FT.
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20. Click Next.
Order Bases
Chapter 36 - Page 15
22. Enter an Involved Party Contact of PHOENIX DC PLANNER (previously created).
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Shippable Marked
Net Weight 12300 LB
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Net Volume 200 CU FT
Involved Party Contact
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PHOENIX DC PLANNER (previously
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Communication Method BY CONTACT
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Order Bases
Chapter 36 - Page 16
Creating an Order Base With Line Items
Field Enter This Data…
Order Base ID MULTISTOP3
Reference Number 54323
Reference Number PO
Qualifier
Line Item checkbox Marked
Packaged Item ID MOTOR OIL (previously created)
Total Package Count 500
Transport Handling Unit 4X4 PALLET
Source Location PHOENIX DC (previously created)
Destination Location SAN DIEGO STORE (previously created)
Shippable Marked
Net Weight 4000 LB
Net Volume 200 CU FT
Involved Party Contact PHOENIX DC PLANNER (previously
(on the Involved Parties created)
tab)
Communication Method BY CONTACT
Involved Party Qualifier LOGISTICS
Lesson Review
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What is the difference between order base ship units and order base line items?
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When would you typically use ship units in your orders?
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Order Bases
Chapter 36 - Page 17
• What advantages are there to using ship units in your order bases?
_____________________________________________________
_____________________________________________________
_____________________________________________________
• What are reference numbers in OTM? What are the benefits of using reference
numbers?
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Order Bases
Chapter 36 - Page 18
Solution – Creating Order Bases With Line Items
Lesson Review
• What is the difference between order base ship units and order base line items?
− OB Line Items: Goods (packaged items) on order
− OB Ship Units: packaging characteristics + optionally goods in each ship unit.
When your business does not know or doesn’t need to track what is being shipped.
OTM only needs the shipping characteristics in the form of the ship unit.
• What advantages are there to using ship units in your order bases?
• What are reference numbers in OTM? What are the benefits of using reference
numbers?
− An identifier helping you find a business object.
− Everyone in your supply chain can refer to the same object with different identifiers.
For example, shipments, locations, order releases, OB line items, OB ship units.
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Order Bases
Chapter 36 - Page 19
Summary
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Order Bases
Chapter 36 - Page 20
OTM Status
Chapter 37
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OTM Status
Chapter 37 - Page 1
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OTM Status
Chapter 37 - Page 2
OTM Status
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OTM Status
Chapter 37 - Page 3
Configure OTM, Build, Tender, & Settle a Multi-stop Shipment
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OTM Status
Chapter 37 - Page 4
Objectives
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OTM Status
Chapter 37 - Page 5
What is Status Flow?
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Status Flow
different statuses.
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OTM Status
Chapter 37 - Page 6
Demo Overview: Creating and Applying a Status Type Filter
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OTM Status
Chapter 37 - Page 7
Guided Demonstration - Creating and Applying Status Type
Filters
Creating and Applying a Status Type Filter
1. Click Configuration and Administration > User Configuration > Manage User Access.
4. Click Next.
• Note how you can select what status types you want to display and in what order.
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OTM Status
Chapter 37 - Page 8
Practice Overview: Creating and Applying a Status Type Filter
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OTM Status
Chapter 37 - Page 9
Practice - Creating and Applying a Status Type Filter
Tasks
Creating and Apply a Status Type Filter
1. Click Configuration and Administration > User Configuration > Manage User Access.
4. Click Next.
9. Click Finished.
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Lesson Review
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• When does OTM set the ENROUTE_NOT STARTED status?
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OTM Status
Chapter 37 - Page 10
Solution – Creating and Applying a Status Type Filter
Lesson Review
• What status does an order release have as soon as all shipments have been built against
it?
PLANING_PLANNED-FINAL
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OTM Status
Chapter 37 - Page 11
Summary
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OTM Status
Chapter 37 - Page 12
Bulk Planning
Chapter 38
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Bulk Planning
Chapter 38 - Page 1
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Bulk Planning
Chapter 38 - Page 2
Bulk Planning
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Bulk Planning
Chapter 38 - Page 3
Configure OTM, Build, Tender, & Settle a Multi-stop Shipment
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Bulk Planning
Chapter 38 - Page 4
Objectives
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Bulk Planning
Chapter 38 - Page 5
What is Bulk Plan?
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Bulk Planning
Chapter 38 - Page 6
Demo Overview: Bulk Planning Order Releases
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Bulk Planning
Chapter 38 - Page 7
Guided Demonstration - Bulk Planning Order Releases
Bulk Planning your Order Releases
3. Click Search.
5. Click Actions > Create Buy Shipment > Bulk Plan – Buy.
• When you see an End Time, OTM has finished this bulk plan.
• Note the number of orders selected, unassigned, planned, and failed to plan.
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OTM displays the map with all of your shipments. Note how your multi-stop shipment is
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one shipment with many stops and not a new shipment between each location.
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10. Zoom in.
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11. Close the Map page.
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Bulk Planning
Chapter 38 - Page 8
Practice Overview: Bulk Planning Order Releases
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Bulk Planning
Chapter 38 - Page 9
Practice - Bulk Planning Order Releases
Tasks
Bulk Planning your Order Releases
3. Click Search.
5. Click Actions > Create Buy Shipment > Bulk Plan – Buy.
7. Click OK.
9. Click Refresh.
12. Answer the following. View the shipments to find all information.
Field
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TL Shipment ID
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Total Actual Cost
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Total Weighted Cost
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Service Provider ID
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LTL Shipment ID
Bulk Planning
Chapter 38 - Page 10
13. Close the Shipment results page.
15. On the Order Release results page, ensure the checkbox next to all order releases you used
during this bulk plan are selected.
OTM displays the map with all of your shipments. Note how your multi-stop shipment is
one shipment with many stops and not a new shipment between each location.
Lesson Review
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Bulk Planning
Chapter 38 - Page 11
Solution – Bulk Planning Order Releases
Bulk Planning your Order Releases
Field Enter Your Results…
TL Shipment ID nnnnn
Transport Mode TL
Total Actual Cost 705.00 USD
Total Weighted Cost 455.00 USD
Service Provider ID BTT9
Lesson Review
Build shipments for multiple order releases. This allows OTM to combine multiple
orders into cost saving shipments
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manager).
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Bulk Planning
Chapter 38 - Page 12
Summary
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Bulk Planning
Chapter 38 - Page 13
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Bulk Planning
Chapter 38 - Page 14
Shipment Modifications and
Tendering
Chapter 39
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In the first scenario, you manually changed the service provider on a shipment because the
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One other example is that you may need to resequence the stops on a multi-stop shipment.
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Although OTM always builds shipments with the most efficient sequence of shipment stops, it
may not be operationally possible, so you can manually resequence the stops.
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For example, if product is not ready during execution, you can resequence the stops so another
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stop can get picked-up first allowing the product to be produced and become available at the
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other stop.
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1. Click Transportation Planning and Execution > Shipment Management > Buy Shipments.
6. Click Search.
8. Click View.
10. Click Actions > Change Shipment Route > Resequence Stops.
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16. Close the Shipment view page.
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In this practice, you have been notified that a store has dipped into their safety stock of
chocolate cookies, and they need their delivery as soon as possible to replenish their
inventory. You need to resequence the stops.
1. Click Transportation Planning and Execution > Shipment Management > Buy Shipments.
6. Click Search.
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7.
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Mark the checkbox. &
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8. Click View.
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Scroll to the bottom of the page to view the shipment stops.
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What location is currently
stop 3?
11. Click the option button next to stop number 3, LOS ANGELES STORE.
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1. Click Transportation Planning and Execution > Shipment Management > Buy Shipments.
4. Click Search.
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Tender Offer Status
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14. Click the Decline button.
15. Select the Decline Reason Code of CPU or any other code you prefer.
OTM automatically re-tenders the shipment to another service provider after your first
choice of service provider declined.
21. Look for a Message Title saying that the Tender a shipment has been declined.
23. Click Transportation Planning and Execution > Shipment Management > Buy Shipments.
27. Mark the checkboxes next to the three order bases you just created (Note: Do not select the
order base from the previous scenario).
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30. Click Search.
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31. Click the ID of the TL shipment (this is the shipment that BTT9 declined).
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32. Click the Status button.
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33. Look for the status type SECURE RESOURCES.
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It should still say SECURE RESOURCES TENDERED since OTM automatically re-
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tendered the shipment when its tender was declined.
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Note how OTM only displays the statuses you defined in your status type filter.
36. From the Shipment edit page, click Actions > Tender > Accept Tender.
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41. Click Search.
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Note the color of the indicator. It should now be green, since the tender has been accepted.
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42. Look for the status type SECURE RESOURCES. It should now say SECURE
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RESOURCES ACCEPTED.
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• What OTM status does a truckload shipment have when it has been tendered but not yet
accepted or declined?
_____________________________________________________
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• In this exercise, BIG TEXAN TRUCKING declined the shipment tender but when you
looked at the shipment’s OTM status it was still
SECURE_RESOURCES_TENDERED. Why is that?
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been re-tendered to ATL9 if only considers preferred carriers in
ATL9 was not a preferred
carrier?
the transport mode TL .
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Lesson Review
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What happens when a service provider declines a shipment tender?
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OTM finds the next best carrier and re-tenders. If OTM finds no other carrier, OTM
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stops. (the workflow parameter max # of retenders can also make OTM stop.)
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What OTM status does a truckload shipment have when it has been tendered but not yet
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accepted or declined?
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SECURE RESOURCES TENDERED
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No, OTM had re-tendered in this case. If OTM cannot re-tender to another carrier, you
will see the status SECURE RESOURCES DECLINED.
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Things to Look for if Your Invoice Does Not Match
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• Service provider exists in OTM and that the Service Provider Alias Qualifier and Service Provider
Alias Value on the service provider are an exact match to the service provider on the invoice.
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• Reference Number Qualifier on the inbound invoice is specified on at least one of the match rules
in the match rule profile assigned to the service provider.
• Reference Number Value on the inbound invoice is correct.
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Things to Look for if Your Invoice Does Not Approve
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invoice and compare this information to the Total Actual Cost on the shipment.
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• If you are using weight based auto approve rules, you need to look at the Summary
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Weight on the invoice and the Total Weight on the shipment.
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1. Click Transport Planning and Execution > Shipment Management > Buy Shipment.
4. Click Search.
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13. Click Finished.
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OTM adds costs from the shipment to the invoice and displays what invoices were affected.
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2. Click New.
7. Click Next.
8. Enter a Reference Number identical to the BM Shipment Reference Number you noted
previously. (for example, ATL9-000001).
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17. Enter a Line Item Sequence Number of 1.
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18. Enter a Freight Charge of 550.00 USD.
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19. Enter a Description of B for base cost.
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20. Click Save at the bottom of the page.
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2. Click Status.
5. On the invoice view page, click More and scroll to the bottom of the page.
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7. Scroll back to the top of the page.
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8. Click Actions > Allocate Voucher.
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Close the confirmation page.
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10. Scroll back to the bottom of the page.
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11. Click the Voucher ID.
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12. Click Status.
16. Back on the invoice view page, under the Matched Shipments heading, note the following:
Field Enter Your Results…
Shipment ID
Verifying Allocation
17. Click Order Management > Order Release > Order Release.
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Cost (B)
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Cost (S)
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26. At the very top of the Order Release view page, click Next.
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28. Scroll to the bottom of the page.
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_____________________________________________________
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• When modifying an invoice, where within Payment Invoice Manager are costs
modified?
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Verifying Allocation
Field
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Cost (B) 376.54 USD
Cost (S) 68.46 USD
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Enter Your Results…
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Cost (B)
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Cost (S)
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Field Enter Your Results…
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Do the two allocated costs add
• When modifying an invoice, where within Payment Invoice Manager are costs
modified?
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The multi-stop shipment you will build is from the Paris, France, warehouse and to two
Perfumes of the World stores in Barcelona, Spain and Madrid, Spain.
Truckload Truckload
Fragrances of France Barcelona Perfumes Madrid Perfumes
Paris DC of the World Store of the World Store
All of the information you need to complete this case study is below. Use the swim lanes as a
guide to ensure all data is set up appropriately.
Multi-stop
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Service Providers
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Truckload Rates
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Rate Query
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Fragrances of France, SAS is a large manufacturer of perfume. Based in Paris, France they ship
their exquisitely designed perfume bottles to stores all over Europe. You are the planner at
Fragrances of France who creates the orders and monitors the cargo throughout the move. Your
largest customer in Spain is Perfumes of the World, SA. They have central stores in all major
Spanish cities including Barcelona (postal code 08034) and Madrid (postal code 28006).
Fragrances of France uses two TL carriers to move all their goods to Perfumes of the World.
One carrier is called Yes Oui Can Trucking SAS, located in Paris, France. Yes Oui Can Trucking
also has a dispatcher associated with it, and charges a TL rate of 0.25 EUR/km and charge an
extra 100 EUR for one extra delivery stop. They use a Rate Service of simulation and a rate
distance of lookup only. These rates are valid from 2005 until 2010.
Another carrier is called On Time Trucking SAS, also located in Paris, France with a dispatcher.
On Time Trucking charges a TL rate of 0.10 EUR/km and charge an extra 80 EUR for one extra
delivery stop. They use a Rate Service of simulation and a rate distance of lookup only. These
rates are valid from 2005 until 2010.
Even though On Time Trucking has a lower rate, Fragrances of France prefers to tender the
freight to Yes Oui Can Trucking because of superior service and on-time deliveries.
Only standard euro trailers are used on the route from France to Spain. There is already an
equipment group prepared for this.
The latest craze for Fragrances of France is their new perfume Eau de Riviera. It comes in small
75 ml bottles. Each bottle is put in a small box, and is then shipped in groups of ten in a large
box. The package type is default.
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As the planner, you need to create orders from the Paris, France facility to two stores in
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Barcelona, Spain and Madrid, Spain and ensure you are included as the logistics contact on the
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order. Each of these locations has a fixed stop time of 1 hour. The cargo will be ready today and
consists of:
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Field
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Destination Location
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Ship Unit Count
nte 20
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Transport Handling Unit 4X4 PALLET
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Gross Volume per Ship Unit 1.75 m3
Item Eau de Riviera
Total Package Count 1000
As the planner, build one or more shipments from the order releases and tender the shipment(s)
to Yes Oui Can Trucking.
As Yes Oui Can Trucking, you need to accept the tender and enter shipment events for
completing the loading in Paris, depart Barcelona and depart Madrid.
Hint: Since you are the planner at Fragrances of France, remember to include yourself on the
order as the logistics involved party.
Hint: Create an Equipment Group Profile containing euro trailers and assign this profile to
itinerary.
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RESOURCES
Status Value for ENROUTE
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Transportation Planning and Execution > Location Management > Location Manager
Field Enter This Data …
Location ID FRAGRANCES OF FRANCE DC
Corporation ID FRAGRANCES OF FRANCE SAS
City PARIS
Country Code FRA
Time Zone Europe/Paris
Location Role SHIPFROM/SHIPTO
Fixed Stop Time 1 H (hours)
Contact ID PARIS DC PLANNER
User ID YOURDOMAIN.ADMIN
Com Method ID MESSAGE CENTER
Rank 1
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Corporation ID PERFUMES OF THE WORLD SA
City BARCELONA
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Postal Code 08034
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Country Code ESP
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Time Zone Europe/Madrid
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Location Role SHIPFROM/SHIPTO
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Fixed Stop Time 1 H (hours)
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Material Manager
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Inner Pack UOM ML
Inner Pack Count 10
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Equipment Manager
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Asset Management > Equipment Group Management > Equipment Group Profile
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Field Enter This Data …
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Contract and Rate Management > Service Provider Management > Service Provider Manager
Field Enter This Data …
Service Provider ID YES9
Service Provider Name YES OUI CAN TRUCKING
Corporation ID YES OUI CAN TRUCKING SAS
Country Code FRA
Time Zone Europe/Paris
Communication MESSAGE CENTER
Method
User ID SERVPROV.YOURDOMAIN-YES9
Details Response Time = 3 H (hours)
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Communication MESSAGE CENTER
Method
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User ID SERVPROV.YOURDOMAIN-ONT9
Details Response Time = 3 H (hours)
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Rate Quality
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Contract and Rate Management > Power Data > Rates and Codes > Rate Quality Factor
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Rate Quality ID YES OUI CAN TRUCKING
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Adjustment Percent 20
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You may set the Rate Quality Factor as a percent or a flat adjustment. As long as it is high
enough to have Yes Oui Can selected as the carrier, based on the contracted rates.
Contract and Rate Management > Contract Management > Rate Offering
Field Enter This Data …
Rate Offering ID YES9 TL
Offering Type TL
Service Provider ID YES9
Rate Service ID SIMULATION TL
Transport Mode TL
Perspective Buy
Rate Version UNTIL 2010 (already exists)
Stops Included in Rate 2
Total All Stops 3
Pickup Stops 1
Delivery Stops 2
Low Stop 1
High Stop 1
Per Stop Charge 100 EUR
Rate Distance ID LOOKUP ONLY
Contract and Rate Management > Contract Management > Rate Record
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Field Enter This Data …
Rate Offering ID YES9 TL
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Rate Record ID YES9 FRA-ESP
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Source Geo Hierarchy COUNTRY
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Destination Geo COUNTRY
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Country Code ID
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Country Code ID
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Rate Quality ID YES OUI CAN TRUCKING
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Amount 0.25 EUR
Or Basis
Unit
Shipment Total Distance Traveled
1 KM
Contract and Rate Management > Contract Management > Rate Record
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Field Enter This Data …
Rate Offering ID ONT9 TL
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Rate Record ID ONT9 FRA-ESP
Source Geo Hierarchy COUNTRY
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Country Code ID FRA
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Country Code ID
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Amount
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Basis Shipment Total Distance Traveled
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Unit 1 KM
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Transportation Planning and Execution > Itinerary Management > Itinerary Manager
Field Enter This Data …
Itinerary ID FRA-ESP MULTISTOP
Itinerary Type Active
Source Geo Hierarchy COUNTRY
Destination Geo COUNTRY
Hierarchy
Multi-Stop Itinerary Marked
Source Geography FRA
Country Code ID
Destination Geography ESP
Country Code ID
Sequence Number 1
Primary Marked
Equipment Assignment Optimize Equipment
Type
Mode Profile ID TL
Equipment Group EURO TRAILERS COMPAT
Profile ID
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Order Manager
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Order Management > Purchase Order > Order Base
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Enter This Data …
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Order Base ID
Ship Unit option
PAR-MAD
Marked
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Source Location FRAGRANCES OF FRANCE DC
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Destination Location MADRID POW
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Transport Handling
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Unit Count
Or Transport Handling
Unit
4X4 PALLET
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Unit
Gross Weight per Ship
Unit
0.5 metric tons
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Gross Volume per Ship 1.75 CU M
Unit
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Packaged Item ID EAU DE RIVIERA
Total Package Count
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1000
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Involved Party Contact
(on the Involved
PARIS DC PLANNER
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Communication BY CONTACT
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Bulk plan order releases into shipment using the DEFAULT Planning Parameter Set. The
cost should be €549.50. Depending on the current exchange rate, this may be displayed as
US$541.64. With an exchange rate of 0.9857, this is correct.
Shipment Manager
Secure Resources
• Log into OTM as the carrier with the User Name SERVPROV.DOMAINNAME-YES9.
Accept the outstanding tender via Online Booking/Tendering.
Shipment Events
• While logged in as the carrier, enter shipment events. Query on the shipment and click
Actions > Events > Add Shipment Event.
Field Enter This Data …
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Status Picked up
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Completed Loading at Pick-Up Location
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Reason No Error
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Normal Appointment
Event Date/Time
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Today’s Date
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Event Location Stop 1 Paris
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Status Departed
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Carrier Departed Delivery Location
Reason No Error
Normal Appointment
Event Date/Time Tomorrow’s Date
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