PLEASE ENSURE YOU INCLUDE YOUR ORDER NUMBER OR STORE TRANSACTION NUMBER

DISPATCH NOTE &

ORDER NO ORDER DATE DISPATCH DATE
SHIPPING METHOD PAYMENT METHOD DISPATCHED BY RETURNS FORM

EXCHANGE SIZE REASON

QTY STYLE COL MAT SIZE PRICE REFUND EXCHANGE FOR OFFICE USE REASON FOR REFUND EXHANGE CODE
& COLOUR CODE
1. Fitting too wide/large
2. Fitting too narrow/small
3. Ordered more than 1 for choice
4. Exchange for another item
5. Doesn’t suit me / change of mind
6. Faulty – please include detail in
comments
7. Incorrect item received
8. Late delivery
9. Other – please include details

RETURNS AND EXCHANGES COMMENTS

Thank you for shopping with Moda in Pelle. We hope you love your new purchase! However, if you are not
completely satisfied, we'll be happy to offer you a refund or exchange.

To return/exchange an item, complete and enclose this form, clearly marking whether items are being
returned or exchanged, and enter applicable reason code.

Returns must be received within 28 days of the order dispatch date. Items must be unworn, in perfect re-
saleable condition, and in the original packaging and tags. These conditions do not affect your statutory
rights.

If you have any queries please contact our Customer Services Team:
Email: customerservices@modainpelle.com BILLING ADDRESS DELIVERY ADDRESS
Phone: 0113 2007 310 Please be aware this is not a freepost label
Chat: LiveChat via the website
Our hours are Monday-Friday 9am – 6pm and Saturday 9am-5pm

RETURN OPTION A: FREE RETURNS TO STORE

1. Returns can be taken to any of our UK stores (excluding Fenwicks). Find your nearest Moda store WEBSITE RETURNS
at modainpelle.com/map, or call Customer Services
2. This despatch note with completed returns section must be taken to store as proof of purchase
MODA IN PELLE
3. The store will then arrange a refund for you which will be processed within 10 working days ENFIELD TERRACE
RETURN OPTION B: RETURNS BY POST LEEDS, LS7 1RG
1. Returns can be made by post to the returns address provided. Please complete this form and
enclose with your return UNITED KINGDOM
2. We strongly advise a tracked service is used as we cannot accept responsibility for lost items. The
cost of returns by post are the responsibility of the customer.
3. Once your return/exchange has been received by our warehouse, your refund will be processed
within 7-10 working days. Once your refund is processed, you will receive a notification email.