Procedure – Goods Inwards
A sharp ring of the buzzer indicates
there is someone at the works
“Good Inwards Door”
Open the door and greet the person
in a pleasant & friendly manner.
It could be 1 of 3 types of delivery services:
1. A supplier delivering directly to Hollinbrow
2. A courier service like DHL, UPS, TNT, DPD, APC, FEDEX delivering
on behalf of our supplier.
3. A haulage company again delivering on be half of our supplier.
4. A “Pallet” Service which is delivered by a haulage company that
may be the local distribution for PALLETWAYS, PALLEX, PALLETLINE
This is a sample of the label that maybe attached
to the parcel / pallet if delivered via a parcel
courier service or a pallet distribution company.
It is important you read this label.
1. Has it got Hollinbrow’s name and address on it?
2. Check the Item count i.e. does it say 1 of 1, 1 of 2 or 1 or 3 or more is there a Quantity in
Kilos?
3. If it is a multiple item delivery i.e. 1 of 2 or 1 of 3 or 1 of
4 etc do we have ALL of the items?
If it is a kilo delivery have we received the weight stated NO
on the label?
Office Staff must:
Are the goods clean and not damaged?
1. Call the Parcel company (ask driver if
Ask the driver where the unclear)
missing box or weight is?
YES 2. Quote the Consignment number or
Tell the office the problem but Waybill number
do not sign anything and do
not let the driver leave 3. Explain the issue
4. Decide whether we accept the part delivery
Sign the paperwork to say you have received it or reject the part delivery.
– always write “received unchecked” and sign
your name, time and date
ACCEPT PART DELIVRY But mark the drivers Refuse delivery.
copy of the paperwork explaining the
delivery is not complete stating the reasons DO NOT SIGN ANYTHING
why it is not complete
If the driver presents us with the suppliers delivery note
The same checks need to be carried out
Does the paperwork match the same as we have received:
1. Size
2. Quantity
Check the paperwork against any labels on the goods.
If they match up then we can sign the paperwork and write :
“RECEIVED UNCHECKED”.
Pass the paperwork
through to the office to be
checked against the
Purchase Order
ONCE THE PAPERWORK HAS BEEN PASSED INTO THE OFFICE
Three checks need to be carried BEFORE booking the
material into stock :
Check supplier’s delivery note against the Hollinbrow PO
1. Have received the correct grade of material ? Are they
the same on the delivery note and PO?
2. Is the size as per Hollinbrow PO?
3. Is the quantity the same as what we have order?
YES NO
DO NOT Book the material into stock
Book the material into 1.
2.
Tell the Managing Director
Inform the supplier
stock 3. Label the goods as “Quarantined” and ask the works to
put the material in the Quarantine Area until the
situation is resolved