3/30/2020 Why does it take up to three business days to verify my place of worship’s account?

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 Why does it take up to three

business days to verify my place of
worship’s account?
 1010 views  April 18, 2016  March 17, 2020  allison  21

Givelify takes the safety and security of our users’ financial information very seriously. For that reason,
an extensive account verification process is used to make sure that every member organization is 100%
legitimate.

If you are in the process of signing up your place of worship or 501(c)3 nonprofit for a Givelify donation
app account, you may be wondering how long this process will take.  Let’s take a look at the steps
involved, and what you can do to speed things up.

Verifying Your Account

When you first sign up, you will receive an e-mail containing an activation link. Click the link to activate
your account, and then you can begin filling out your donation app profile. Most importantly, you can
begin the process of adding your banking information:

1. Login to your account and click on Settings at the top right of your screen.

2. Click on the Banking tab at the top of your screen.

3. Enter your IRS-issued EIN or Tax ID.

4. Update the information.

Givelify will verify the information you entered. When the verification is complete, you will receive an
email instructing you to add your checking account information. 

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3/30/2020 Why does it take up to three business days to verify my place of worship’s account? - Givelify Support Center

Bank Account Verification

(https://support.givelify.com/) 
Once you receive the email instructing you to add your checking account, click the link in the email or
visit www.givelify.com (http://www.givelify.com/) on your computer and follow these steps:

Log in to your organization’s account.

Click on Settings at the top right of your screen.

Click on the Banking tab at the top of your screen.

Click the New Bank Account button at the top right of your screen.

Type your routing number and account number into the spaces provided.

Click the Choose File button to upload your voided check or bank verification letter.

To change your billing address, click the button next to Enter new address and then type your new
address into the spaces provided. Otherwise, select Use address on file.

Click the blue Create button.

Note: We are unable to accept savings accounts. Givelify requires you to upload a voided check or bank
verification letter to ensure that donations are deposited into the correct account.

The entire bank verification process can take between 7-10 business days.

While your bank account is being processed, we are working with our bank partners to set your account
up for automatic next business day deposits. Donations received during the set up period will be
manually disbursed into the account you provided within 3-5 business days. Donations received after
your account is set up will be automatically disbursed next business day.

Legal Representative Information

Federal compliance regulations require all organizations that submit a bank account for next day
deposit processing to also provide the following information:

the year your organization was established, and

the name, address, phone number, date of birth, and social security number for one (1) individual
with responsibility for managing the organization.

This person could be your Senior Pastor, CFO, Treasurer, or anyone else who helps oversee your
organization.

These regulations fall under the Patriot Act and are intended to prevent fraud, money laundering, and
support for terrorist activity. You can learn more about the federal regulatory changes
(https://www.fincen.gov/sites/default/files/2018-04/FinCEN_Guidance_CDD_FAQ_FINAL_508_2.pdf) from 
the U.S. Department of the Treasury.

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3/30/2020 Why does it take up to three business days to verify my place of worship’s account? - Givelify Support Center

Once Givelify ensures that this information is correct, your account setup is complete.
(https://support.givelify.com/) 
Reasons Account Verification Might Fail

A few different reasons might cause your account to not be processed:

Failing to provide an account that belongs to your organization

Using your personal bank account

Providing a deposit slip instead of a voided check

Providing a voided check or letter that does not include your organization’s information
Attaching a file that is not a voided check or bank verification letter

Givelify will notify you if your bank account is unable to be processed.

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