11.@) ) Le © B@ ) 14.) o 5.@ ) 16. Case Study KARPAGAM COLLEGE OF ENGINEERING (Autonomous) Coimbatore ~ 32 so seesten tear exautnamiOns Guavi0n ) CATION ‘Answer ALL Questions Max. Marks: 100 PART (10x2 =20 marks) ‘What is meant by morale? How can oral communication be made effe ‘What are the Benefits of Downward Communication? Write @ note on Candi. List out the Elements of Communication Process. ‘What do you mean by Minutes of Resolution? ee s ‘What do you mean by Gestures? How the Visual aids are helpful for Communication? XS Define business report Differentiate informational and analytical report. PART "What is brain drain? Why does brain drain occur? ~ Analyze. OR Explain the Role of Intemal Communication in Business. (2 ‘What are the various channels of communication? Write detailed notes on the importance, ‘merits and demerits of any two of them. (12) or ambiguous words may lead to misiterpretation by the receiver..." - Find out and discuss the bariers related with ambiguity 2) ‘The famous footwear centre who their main sales depot at their factory in Hosur Road, Bangalore, decided to shift their office to commercial street Shivaji Nagar, Bangalore. Draft ‘notice announcing a change. a2 oR Write an enquiry letter asking forthe product details of GVG wet grinder. «a Discuss about the Utilities of the following Visual Communication aids: i) Graphs i) Maps ii) Diagrams iv)Chartsv)_ Tables. a2) oR Explain the Barriers of Listening. How to overcome the Barriers? (2) Draft sales manager report on inereasing competition from rival enterprises and suggestions and overcome it (12) oR Discuss the contents of a Repor stating the Mechanical structure, «2, PART-¢ (1320 = 20 marks) ‘Assuming that you were the secretary in attendance, draft the minutes ofthe mecting, by also preparing an Agenda,