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Impact of Monetary Rewards for employees on employee’s performance and organizational efficiency
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Session 2017-2021
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Final Year Thesis
Abstract
The aim of this study is to examine the effect of monetary rewards on employee performance and organization efficiency of employees working in
Pakistan Civil Aviation Authority. The specific objectives of this study were as follows to see the effect of monetary rewards on employee performance
and organization efficiency, to see what type of rewards boosts the employee performance and organization efficiency, to study the relationship
between monetary rewards and employee performance and organization efficiency. The sample of the study comprised of 150 employees working in
Lahore Allama Iqbal International Airport (AIIAP). Data was collected using questionnaire method. The data obtained was processed using the
Statistical Package for Social Sciences (SPSS) and was analyzed using descriptive studies. The analyzed data was presented using tables, charts
and graphs. Results indicated that there is a positive moderate relationship between monetary rewards and employee performance.
Acknowledgment
First of all, we would like to thank Allah Almighty for creating us as a Muslim and for giving us powers and courage to spend life in a right way. This
project is like the bridge between practical and theoretical working, and we’re glad to fulfil this task We Would like to express our sincere gratitude to
our advisor Mr. Shahid Mehmood for his continuous support for our BSAM study and research and for his patience enthusiasm, motivation and
immense knowledge. He guided us all the time of research and that helped us a lot. We couldn’t imagine of having the better advisor and the mentor
for our Research project. Beside Mr. Shahid Mehmood, we would like to thank Mr. Aizaz Ahmed who prepared us for the research work and was
willing to solve out all our queries and cleared all the concepts regarding our project thesis. Our sincere thanks to our Principle of Institute of Aviation
studies department Mr. Imran Syed and all the staff of Institute of Aviation studies department: Mr. Iqbal Khan, Mr. Kalim ur Rehman, Ms. Amna
Hafeez for providing us an immense knowledge of Aviation Industry. We are highly obliged by taking an opportunity to say thanks to all the teachers
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who always helped and encouraged us throughout the degree. Last but not the least, we would like to thank our families for having believe and for
Table of Contents
Abstract
Acknowledgment
Chapter No. 1
1.1 Introduction
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CHAPTER No. 2
Literature Review
CHAPTER No. 3
Research Methodology
7 Organization Overview 20
7.1 Training
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CHAPTER No. 4
4.2 Correlations
4.3 Coefficients
4.4 Correlations
4.5 Coefficients
4.7 ANOVA
CHAPTER No. 5
Conclusion
Recommendation
References
Appendix
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Chapter No. 1
1.1 Introduction:
There are many research studies that have conducted previously and the findings suggest that only few employees are committed to their work and are
fully engaged with the overall organization frame work. The reason is the low motivation factor that results in low employee performance and organization
efficiency. Lack of attention from the management of what employees actually want to get the best out of them results in low productivity and growth.
Employees in the organization need attention from their managers. They want that they get praised by their managers. They are motivated when they are
given incentives bonuses for their work. Motivation factor is driven by the monetary rewards, direction and resources given to the employees of the
organization, so they inspired and motivated to do their work. So, the problem of employee engagement and employee performance can be solved easily
if the organizations want to. Many business organizations today are improving their Human Resource Management to motivate the employee giving them
direction and rewards to get them committed to do their work. So, to find whether monetary rewards and motivation factors driven the employee
performance and organization efficiency we conducted our research in to see impact of different types of monetary rewards on driving the performance of
the employees and resulting in good overall organizational efficiency. Monetary Rewards play an important role in driving the employee performance and
improving the organization performance as well. Although there are other factors as well that have an impact on the employee commitment but as far the
monetary rewards are concerned, they are is a huge impact of monetary rewards on the employee performance and commitment towards the
organization goals. Employees feel themselves motivated and feels like they are the internal part of the organization in result they work hard to achieve
the desired results. They deal with the stressful situations more effectively when they are known to the organization culture of rewarding employees and
praising them for their work as well.
Organization Overview
Our research is based on Pakistan Civil Aviation Authority that is a public sector autonomous body under the administrative control of the Secretary to the
Government of Pakistan for Aviation, which oversees and regulates all aspects of civil aviation in Pakistan
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Training
Civil Aviation Training Institute (CATI), Hyderabad works under the Civil Aviation Authority. CATI is accredited by the International Civil Aviation Organization
(ICAO) and is member of ICAO Train program. The institute was established in 1982 to fulfill training requirement of Pakistan Civil Aviation Authority and that
of the fellow countries of the region.[17]
The Civil Aviation Training Institute provides training in the disciplines of:
• Electronics Engineering
• Communication Operations
• Electromechanical Engineering
Air Traffic
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Employee Performance, Employee Efficiency, Team Work and Performance, Organization Efficiency Organizational Results, Organization Profits,
Organization Goals, Organization Productivity.
Monetary Rewards (Extra Pay, Bonuses, Benefits, Financial Incentives, Profit Sharing, Inducement Pay, Merit Pay),
Monetary Rewards, Motivation (These variables have a controlled effect that can decrease employee performance and organization efficiency)
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Variables
Dimensions
Monetary Rewards, (Extra Pay, Bonuses, Profit Sharing) Employee Performance (Employee Efficiency, Team Work and Performance) Organization
Efficiency (Organizations Results, Organizations Productivity, Organization Growth)
Do monetary rewards have a significant relationship with employee performance and organizational efficiency?
What type of monetary rewards impact the employee performance and organization efficiency?
How the monetary rewards are helpful in achieving good results for organization?
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To analyze what type of rewards boosts the employee motivation and performance.
Hypothesis. Quantitative type is the best way to finalize the results and also proving or disproving the
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Hypothesis.
Hypothesis. Quantitative type is the best way to finalize the results and also proving or disproving the
Hypothesis. Quantitative Research Methodology was used. Likert Scales Questions were used to collect the responses
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CHAPTER 2
Literature Review
The purpose of this research is to acknowledge the Impact of Monetary rewards for employee’s performance and organization’s efficiency. Every
Organization needs to realize that both monetary rewards are important for employees. It is also considered that bonuses, incentives and a good salary also
have a powerful impact on employees’ performance. However, career development, personal impact and recognition enhance employees on job satisfaction.
As working on airport is a hectic job so it is mandatory to maintain the motivation criteria in employees. And it is concluded that organization can achieved
desired outcomes if they focused on giving monetary rewards to employees.
In the study of “International Journal of Development Research” we found that positive and significant relationship can be found between employees’
performance and employees’ motivation. It’s also found that intrinsic rewards have a positive and significant relationship with the performance of an employee
and his motivation and the training effectiveness has the negative impact with motivation. From the study of “Arabian Journal of Business and Management
Review we found that motivation has high impacts on employees performance. And motivated employees are the key factor of Organizational success.
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So, keeping in view these facts we have designed our questionnaire that based on the independent variables like Monetary rewards (Financial Incentives,
bonuses and Pay) .
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CHAPTER 3
Research Methodology
For the Research Purpose we utilize the quantitative approach to examine and analyze data in order to get statistical results and based upon that we accept
or reject the null hypothesis. Primary data (data type) that we collected from the employees working in Pakistan Civil Aviation Authority on Allama Iqbal
International Airport Lahore (AIIAP). Close Ended Survey Questionnaire on the topic impact of monetary rewards on employee performance and organization
efficiency was designed and filled by the respondents The Questionnaire contained questions on monetary rewards impact on employee performance to see
what whether they have the impact on employee performance and organizational efficiency. Respondents were ensured that their responses will be used for
constructive purposes only and for benefits. The respondents are also ensured that their data will be kept confidential as well their data would be used to
investigate the impacts of financial rewards on employee performance and organization efficiency. The target of total collecting responses was 150. We
reached our target in 7-10 days. We get total responses figure of 176. We stop accepting our responses at that moment. After analyzing our questionnaire we
come to know some people didn’t fill our full questionnaire. Some questions were not answered. Although 150 responses full answers were there for analysis.
We applied different tests for statistical analysis on these research. We remain patient throughout this data collection period and after a week we reached the
target. Likert Scale Questions were used (1-5 scale).Strongly Agree=1 Agree=2 Neutral=3 Disagree=4 strongly Disagree=5.The total employees of Pakistan
Civil Aviation Authority were 2000 at AllAP such as 200 officers ,1400 staff and 400 members at retainership ..So basically this was the population under
study for us..For which we done simple random sampling in which there is equal chance of selection of each and every employee at AIIAP.
Variables of Research
Monetary rewards: These are the rewards which given to employees for their financial benefits.
Financial Incentives: Organization offers money to employees to encourage their actions and behaviors.
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Bonuses: Bonus is the extra money added in the salary of employee for his good performance
Extra Pay: Money which employees receive other then their actual salary.
Profit Sharing: It is an incentive plan which gives to employee the certain percentage of the company's profit. Employee receives amount based on profit
earned by organization annually.
Benefits: Benefits are extra advantages given to employee such as health allowances, Vacations etc based on his performance.
Simple Random Sampling Technique was used to collect the data from the respondents of Civil Aviation organization. More ever Close ended Questionnaire
will be designed which means the questions will be close ended taking less time of respondents to collect the data. The questionnaire link was send to the
civil aviation HR Department that are currently working in Lahore Airport. The employees then filled our survey and give responses.
Demographic Analysis
Demographic data is represented in charts below as Chart 1 represented the gender of respondents. There is an unequal proportion of the gender from our
respondents. Females represented 44% while Males represented 56%.
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Male Female
Chart 2 representing the educational status of employees responded the survey and it shows 5.3% belongs to Matric, 19.3 belongs to intermediate, 46%
belongs to Graduate , 23.3% belongs to post graduate and 5.3% belongs to other
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Chart 3 shows the frequency of the respondents in each group. As shown in chart out 200 respondents , 10.7% belongs to 21 and below age range, 62%
belonged to 21-30 age range, 18% belonged to 31-40 age range, 4% belonged to 41-50 age range, and 5.3% belonged to 50 or above age range
70
60
50
Age Frequency
40
30
20
10
0
Below 21 21-30 31-40 41-50 50 or above
Age Group
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CHAPTER 4
Descriptive Statistics
N Minimum Maximum Mean Std. Deviation
Gender 150 1 2 1.44 .498
Age 150 1 5 2.31 .913
Educational status 150 1 5 3.04 .926
Inducement Pay 150 1 4 1.52 .683
Cash Awards 150 1 4 1.52 .683
Merit Pay 150 1 4 1.52 .683
Extra Pay 150 1 4 1.52 .683
Profit Sharing 150 1 5 1.63 .879
Bonuses 150 1 3 1.38 .587
Performance 150 1 4 1.65 .804
Team Work and 150 1 5 2.21 1.127
Performance
Employee Performance 150 1 2 1.16 .368
Organization efficiency 150 1 5 2.36 .992
Organization Results 150 1 3 1.53 .552
Organization Profits 150 1 3 1.45 .597
Organization efficiency. 150 1 4 1.61 .750
Organization Goals 150 1 4 1.55 .691
Organization Productivity 150 1 5 2.36 1.045
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Coefficients
Model Unstandardized Coefficients Standardized t Sig.
Coefficients
B Std. Error Beta
(Constant) 6.969 .659 10.582 .000
Extra Pay .915 .321 .201 2.850 .005
1
Bonuses .839 .409 .158 2.050 .042
Financial Incentives 1.465 .265 .414 5.531 .000
a. Dependent Variable: Organization Efficiency
Variables Entered/Removed
Model Variables Variables Method
Model Entered
R Removed
R Square Adjusted R
Financial . Square Enter
1 Incentives
.579 a ,
.335 .321
1
Extra Pay ,
Bonuses
a. Dependent Variable: Employee Performance
Coefficients
Model Unstandardized Coefficients Standardized t Sig.
Coefficients
B Std. Error Beta
1 (Constant) 3.515 .697 5.044 .000
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ANOVA
Sum of df Mean Square F Sig.
Squares
Between Groups 474.238 12 39.520 4.768 .000
Employee Performance Within Groups 1135.602 137 8.289
Total 1609.840 149
Between Groups 531.981 12 44.332 6.663 .000
Organization Efficiency Within Groups 911.519 137 6.653
Total 1443.500 149
Reliability Statistics
Cronbach's N of Items
Alpha
.859 7
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Reliability Statistics
Cronbach's N of Items
Alpha
.791 5
Reliability Statistics
Cronbach's N of Items
Alpha
.702 7
Overall Reliability
Reliability Statistics
Cronbach's N of Items
Alpha
.854 23
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Component Matrix
Component
1 2 3 4 5 6 7
Inducement Pay .153 -.058 .459 .423 .195 .096 -.543
Cash Awards .017 .225 .411 .587 -.021 .408 -.070
Merit Pay .633 .275 .303 -.086 .181 -.192 .085
Extra Pay .568 .359 .372 -.178 .204 .093 .269
Profit Sharing .659 .137 -.255 -.141 -.076 -.167 -.286
Bonuses .617 .297 -.169 -.077 -.069 .038 -.162
Performance .564 .272 .325 -.257 .057 .188 .023
Team Work and .500 -.260 .021 -.316 -.354 .181 -.156
Performance
Employee Performance .100 .309 .447 -.573 .128 -.030 -.081
Organization Efficiency .451 -.682 .272 -.062 .015 -.129 -.004
Organization Results .563 -.034 -.085 .388 -.060 -.249 -.200
Organization Profits .646 .040 -.315 .145 .140 .172 .160
Organization Efficiency. .667 .004 -.400 .086 .139 -.114 .104
Organization Goals .632 .306 -.394 .244 .178 .068 .015
Organization Productivity .604 -.627 .031 -.067 -.086 .132 .026
Organization ,Monetary .031 -.031 .268 .348 .256 -.494 .450
Rewards
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We conducted following tests Descriptive Statistics, Anova, Regression Analysis, KMO and Bartlett Test of Sphericity and Reliability Tests in our
research for approving or disapproving our null hypothesis “Monetary Rewards do not have a significant relationship with employee performance and
organization efficiency’’. From the results we get we can reject our null hypothesis statement because our Regression model shows a moderate positive
linear relationship of our independent variable (monetary Rewards) with both the dependent variables such as employee performance and organization
efficiency. The results indicated if we change the independent variable the dependent variable also changes in the same direction. The value of R tells us the
strength of our relationship. Our Value of R was 0.58 which indicates a moderate positive relationship as value was 0.5<R<0.7. The value of R square tells us
the amount of variation explained by our independent variable in the dependent variable. Our R square value was 0.33 in which means that 33% variation
explained by the independent variable in the dependent variable. The Correlation coefficient table shows that all the predictors such as financial incentives,
bonuses and extra pay have a positive relationship with the dependent variables Employee Performance and Organization Efficiency. More ever the variables
were significant also have value less than 0.5 as well. In Descriptive Statistics we found out about average mean values of the responses given to us and
standard deviation among those values in our data sets. From the Descriptive Statistics Table we concluded that most respondents were graduate and most
respondent’s lies in the age value of between 21-30 and most respondents were male. Male ratio were 56 % and female ratio was 44% in our data. In Anova
which is Analysis of Variance basically tells us about the differences in variance among different groups of data sets. The F value indicates the difference in
variance among two different data sets such as of independent and dependent variable data sets. In the Table we concluded that our both F values are
greater than then the F critical values and our significance level value was below 0.05 which means our information accuracy or data was good enough to
reject our null hypothesis as well. More ever From the Reliability Tests of all given 150 respondents of our reliability of all the variables were above 0.7 which
means our study responses were highly reliable and our questionnaire as well. In factor Analysis we first check the Kaiser Meyer Olkin test which is measure
of statistic variance among our variables in our sample. Our KMO value shows 0.66 which is an acceptable value for factor analysis. From the Component
Matrix we extracted 7 different Components based upon our variables. The Factor Analysis is a data reduction technique which reduces large number of
observed variables in a few unobserved latent variables also known as factors as well. The intercorrelated variables shows correlation with the unobserved
latent variable factor. The Different variables in our data set shows different correlation among the latent factors.
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CHAPTER No. 5
Conclusion:
This study investigated the impact of financial rewards on employee performance and Organizational performance. Research has shown that financial
rewards had a significant effect on the well-being of an organization. The results show that financial rewards have had a positive Impact on employee
performance. This means that the organization performance was higher when employees received satisfactory financial rewards such as salaries, bonuses,
training and Conferences, training. Management of financial rewards has a negative impact on the continued Commitment of employees. While organizations
may use financial rewards to attract employees, financial rewards may sometimes not work in retaining employees due to the level of perceived staff they
may have in them.
Recommendation:
The study recommended that organizations must focus on giving good financial benefits to the Employees working for them in order to highly efficient in
results and productivity. Bonuses, Extra Pay and other financial benefits impact the employee performance a lot. Financial rewards Such as bonuses,
performance-based rewards, should be given to attract, retain and encourage Employees of organization. When management gives good rewards to their
employees then their Turnover rate of employees is low. Organization should use performance management effectively.
Survey Questionnaire
1. Age
a) Below 21
b) 21-30
c) 31-40
d) 41-50
e) 50 or above
2. Gender
a) Male
b) Female
3. Educational status
a) Matric
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b) Intermediate
c) Graduate
d) Post Graduate
e) Other
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d) Disagree
e) Strongly Disagree
16. Organizations efficiency can achieved greater results if they give monetary rewards
a) Strongly Agree
b) Agree
c) Neutral
d) Disagree
e) Strongly Disagree
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17. Organization’s efficiency can have good profits if they give monetary rewards
a) Strongly Agree
b) Agree
c) Neutral
d) Disagree
e) Strongly Disagree
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. References
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