Trer2024 Role of E-Commerce in 21st Century | Open Access Journals Abstract Technological breakthrough in such areas as fax machines, telephone, video player, audio devieas and televisions took many years to commercialize and rmoasure their impacts on business. Compared to these broakihvoughs, tlacommunications, information communication technology, ministurzaton, computers and Intemet wont through shorter product He styles and achioved widosproad aifision and reformed tho nature of business operation and fnhanced compottive business environment inslanty. This technological advancomont has resulted in evolution and innovation of many products Services and business processes. One of hem isthe emergence af e-commerce or electronic commerce. The Intemet has resuleg in the emergence ct ‘tual markets with four primary dstinctve characterstes, which are real time, shared, open and global. The application of Intemet is divided i to tree major activites that are publshing corporate information, conducting elecvonic commerce and business transformation. The greatest feature of tho Internat is te absence of intermediaries; the manufactures are able Lo sel thir produc: relatively easier lo buyers via Interne E-commerce loday is no longer technological issue, outs algo @ business issue. E-commerce involves a number of forms, varying level of cost ané complex. depending on business need. For the past Tow years, across a globe, e-commerce has improved signifcanty, But some issues remain elusive. The explanatory and conceptual paper presens the ways in which e-commerce give information fo the consumers. it further highlights some ertieal Issues in e-commerce, Suggestion an fluro svalogie for e-commerce in yoars lo come Introduction In the past fow years, enterprises across the globe have experienced signfcant changes in thelr business information system. Huge investments wore made in enterprise resource planning system implementations but sill hey sttugle to get timely information thats needed to make offecive business decision and to ensure continuous growth of entoprises. Placing “ein font of any process of function seemed to be the magic prescription for ne fending story of success and apie retums for enterprises. E-business e-procurement, e-sales, e-payment, e-banking, e-CRM, &CAD, e-delvery are usta ‘ew Interne, for example i becoming one of the most popular medium in ransmiting various data. Users can find any Kin of information within a shorter lime compared wit convertional method that consumes mare time. ‘Tho emergence of the Intaet through out the world has beon contributing such @ varity medium in doing business as well as people Ifestyo. Infact, Internati the essential prerequisite for the existence of E- commerce, Elecronic commerce or e-commaree has been defined as tne ably to perorm ‘ransactons involving the exchange of goods ar services between two oF more parbes Using elecvone tools ané techniques (Yonah, 1997), The explosion of E-commerce has crealod new phenomena in our Mesiyle especially in shopping aciviles. Consumers can easly buy products or services tke magazines ane aiines tickets via Internal Definition Of Electronic Commerce Besides the earlor defintion by Yonah (1987) in the paper, National Office for the Information Economy defines e-commerce as type of business \ransacton or interactan in which the parteipants propare or conduct business electronical. Ths cavers a wide ‘ange of actives, ranging (rom use of elaciranie mail (e-mail), trough to inlernet based sales and Vansactions and web based markelin, Or. Roger Clarke, Principal Xamas Cansulany Pt Lig, ‘Canberra sald tat slecronic business (e-business) is defined as the conduct of business with the assisiance of electronic devices. and telecommunications tools, whereas elecronic commerce (e-commerce) Is defined as the conduct of commerce In goods and services va electronic devices and telecommunicalons tals. Diferent peaple use diferent terminology such as ‘electronic trading’ ‘electronic procurement ‘lectonic purchasing’ or ‘electronic marketing. Fram the ‘above definiton, we can conclude that electronic commerce fs ofen used in a much broader sense, to mean essentaly tne same as slectronc business In other words e-commerce inclides purchases of goods, services and other fancal transactions In whieh the ineracive process is mediated by information or dial technology at bath losaionally separate, ends of the interchange. Here ransactons” include bath spectiealon of goods and earvice required and commitment to buy. E-commerce transaction model can bein ferme of business fo business (228), business to customer (B2C) or customer ta customer (C20). Objective Of The Study The main obstacle now faced by the policy makers and others i ack of comprehensive indicators about the electronic commerce and clear guidelines and consensus on the defniion of e-commarca, Thus, several considerable eforts af the intemational level like Asia-Paciic Eeanamic Cooperation (APEC) land European Union (EL) members to work towards elobaly accepted guidelines and methodologies for measuring the electronic commerce. They have fealzed the potential social and economic benefits that could derive from e-commerce as wel as the Importance of having readily avalable data, which ‘would highlight the roo ef e-commerce in thelr economies. ‘withthe preceding arguments, the paper conceptualizes the role of e-commerce and it sub activities in creating business success. The paper highlights e commerce milestones in selected counties. The paper futher highlights some suggestions and {lure strategies of e-commerce in specialized industries in years to come. As an explanatory, conceptual, theoretical and deserptve analysts, the paper's expected to bene lage gToup of Users and intgate further study in the area of electronic commerce, An Overview Of E-Commerce E-commerce is the mest important application of the new communication technology. Manufacturers, traders and consumers can now reach the market ‘more quiehly and get more information than they could ever before. The electron commerce has penetrated the businesses In many ways. E-commerce has tremendously reduced te ransaction costs alied with purchase, sales, operating, holding inventory and nancial cost. The application of e-commerce thraugh development of web ste enhances the potential global market and sales revenue, product, potential new cuslomers, services and geographical areas, In term of nonfnancial benefis, e-commerce has significantly helped improving human resources and timeless, qually of services, customers! sastaction and some ater indtec effects, ‘Tho imporative of electronic commerce depends on the evaluation and assessment. To evaluate related data on e-commerce is necessary, since its not readily available. The avaiable data are collecied by different agencies using numerous definitions and methodologies used by the colectng group. Inthe Absence of reliable data, policy makers, governing Bodies and ausiness communities are unable to ‘ake decisions that reflec the changes brought about by the e-commerce. By employing relevant and accurate data on e-commerce, the policy makers and researchers would be able csilcally analyze the impact of e-commerce on labor market, market structures and funcioning, changes in cistouion of goods and sarvices, customers preferences changes in lobal compatiion k permits them t take welframed decisions about the policies and investments e-commerce relied sector Research forecass that e-commerce will account for 86% of worldwide sales of goods and services by the year 2004, The potential for e-commerce is bright, specially n those markets whore buyers and sellers are motvated to reduce cos, increase efficiency and cul delvery Ume. By 2003, estimates revenues from e-commerce across the glabe wil ba approximately 1.5 tion dolars, The rate of grown varies due ta the davelonment of infastrclure tespecialy in developing countries. Projected Intemat users by the end of 2000 are approximately 48% (North America), 2% (Westem Europe), 17% (Asia Paci) and 7% (Middle EastArca), which of caurse simulate futher growth of e-commerce (Susan and Kassie, 2003), E-Commerce Across The Globe In Malaysia, tne rate of development of e-commerce is quite low compared with other developed counties tke Australia, United Kingdom and United States. Tabie 1 shows the value of e-commerce tensactions for Malaysia, Australia and United States.As given in Table 1, value of ecommerce ‘ransacton accoss the globe especialy in these three countries increase sgnifcanly in 1998 to 2000, I reflected the enhancement of awareness towards the importance of e-commerce in today’s business. However he value of e-commerce transaction difesin compartson between the counties, hitpsiwwucicommercecentral.comfopen-accessiol ‘ecommorce-in-21st-contury php ?aid=38812Trer02 Role of E-Commerce in 21st Century | Open Access Journals ‘Table t: Value of E-Commerce Transactions (USD) | Countries a ee a | 2000 Malysa’ dS Tm Ba80m 164.15 [austria Uuntea 5 Seuces erator! Data Crpraon, 1989 2 Amro Burns of Ste, Heel Uc of Imation Techolony Rep, 1956 5, Farner Reseach Report ‘Table 1: Value of &-Commerce Transactions (USD) \While, developed counties Ike United States and Australia enjoy greater income from doing business electronically, developing countries such Malaysia Is ‘gearing up to close the income gap. E-commerce success requires high level of education and technological skils. The vansportaton, energy and {elecommunication infrastructure also plays important role in ensuring ecommerce success. Without them, e-commerce impact cannat roach wider customers. In addition, the supporting services are also needed in achieving success of e-commerce. These services include banks. hardware manufacturers, programmers, access providers, information providers, web designer, market research organization and also higher earring institution In the case of Malaysia, several measures have been taken for past several years to support the progress of e-commerce tke Multimedia Super Corridor (WSC) projects, establishing Multmedia. Unversty and encouraging banking insttutons to. verture elacironic Banking transactions. Duo fo those Necessary actions undertaken, itis proected that e-commerce wil continue to prosper in Malaysian market. The folowing Table 2 describes and predicts ‘e-commerce earnings in Malaysia forthe year 1987-2008 Table 2:E-commerce Revenues Projection In Malaysia (1997-2004) Year Revenue (USD mili 1997 631 1998 18.01 1999 58.89 2000" 164.15 2001" 426.72 2002" 983.68 2003" 2,086.40 2004" 3,469.85, Sout Malaysian Business, April 2000 Table commerce Revenues Projection In Malaysia (1997-2004) Meanwhile, developed countries such United States continues to enjoy the success of electronic commerce. It seems that ecommerce development In United Staies does not been affected by a numberof erss buginning September 17, 2001, downtum of economics and Iraq War. According to the most Fecont studios carried out by Forrester Research and insite for Supply Management (ISM) indicated significant growing of purchasing activites by ‘enterprises using Inlemet. For instance, average amaunt of indirect goods and services purchasing va Inamet has progressed from 8.3% (Quarter 1 2002) to 10.5% at hen ofthe year. Ths momentum resumes til secone quarter of 2003, The simiar pattem was also Touna Tor purchasing of erect goods ‘and services forthe same time peri. The flowing Table 3 surnmarized the indication. able ‘average Amount of Purchasing Done ia The Intret (es. of otal company purchasing) Ferreser Research, Istite of Supely Manageme (SM) Janary and uy 2003, Table werage Amount of Purchasing Done Va The Intomet (as % of otal company purchasing) hntpsswww.icommercecentra.com/open-accossiole-of-ecommerce-in-21st-contury php?aid-38812 26Trer2024 Role of E-Commerce in 21st Century | Open Access Journals ‘A report by the Department of Commerce, USA acknowledges the increased uso of Intomet for commercial actly In September 2001, 21% of the USA. population was using te Intemet to make purchase and 8% was using it fr online banking as against 135 of both acivites in 2000. The Department of Commerce found that 36% of the population used the Intemet to search for product oF service infomation in September 2001, an increase of 10% Compared tothe preceding year. In action, United States government has introduced friendly poly and cost guidlines that promates e-commerce growth. For instance, The USA Department of Trace in 1998 announced the standard transaction costs for some selected e-commerce aces (refer exhibit 1). From te exhib, 1s Clearly crystal that US government help to boost e-commerce by charging higher cost for vansaction done via conventional and traditional method like booking fight ckets trough travel agent. Tis additonal cost is expectod to change consumer behavior and choice of means for doing business fom the ‘common ways tothe latest and more alractve sya, that is by elacronte cavices Exhibit 4 Transaction Cost Published By The US Department of Trade (1998) Airline ticket reservation Travel Agent $8.00 Internet $1.00 Insurance product Traditional agent $ 400- $ 700 Internet $ 250 -$ 300 Bank costs per transaction Branch $1.070 Telephone $0.502 ATM 90.270 Proprietor online system $0.015 Internet $0.010 Exhibit 1: Transaction Cost Published By The US Department of Trade (1998) E-Procurement E-procurement or e-purchasing is a userstiendly, ntemet-based purchasing system that offers electonic buying order processing and enhanced administrative functions to buyers tha results in operational eficencies and potential cost savings. Business enterprise can place orders with suppliers on the website, E-marsatplace is an online exchange where multiple vendors and buyers meet a one sie ‘or dealing in goods, mateils and services. A number of websites have been set up in varus Indust, but they are. going Under @ process of selection with some business withdrawing fom & Imatkelplace operation of merging wth other businesses. E-procuroment perfrms all procurement actviies such as roqustoning, putchaee order transmission, notification of electronic query, request, response lo pre-bding and receipt of goods and processing thereon. Virtual, al ypes of products, including books, musie CDs, toys, housshald applances, clothing, foods and olher groceries, jewelries are avalale for sale an the Internet. The foundst And Chief Executive Officers (CEO) of amazon.com estimated thatthe books Sold on the Internet accounted fr around 15% of the total Books markt. Many people believe that e-purchase benefits only certain quarters tke large enterprises and multinational companies with very huge investments can ‘ford to meet such expenses, Thal assumption is une, It can be applied to ary enterprises of varied size {Quoting from the technology research firm, AMR Research, among businesses with more than 10,000 employees, 40% partcipate is some form of public B2B exchange whle among companies wih 1,000 1 2,500 employees more than 80% are expected to be doing so within a year or more. E-purchase benefts enterprises by cuting a labor costs and improves efciency by reducing human eror. To reduce erors futher, enterprises must not alow purchasing bya single parson everytime, The benefits blainad by tha e-procurement system should not be lst cue to maverick purchasing, Sines in e-purchase, the transactions conducted are mare transparent bath within the enterprise and wit the supplies. Howaver, some ofthe supple are not very well equipped with. E-procurement involves displaying the catalog and other information such as inventory and supplier mark up, ae shared with thers, which few suppliers ae rluctart o doo, ‘The benefits should not only bs to the buyers. It should be balanced withthe buyer andthe supplier. The purchasing should not be shifted from ald to new suppliers, Relailty ana the level of service mast be enhanced, The relationship and ‘rust that has been developed over a period of time cannot Be ignored, The Canadian National Railway Company once had more than 75 000 tems In is eniine catalogs that saved i $10 millon In procurement costs, For smallor purchases, the staff used to search papor catalog which oid nol have the required infermation and moreover ather processes ware done ‘thraugh phone, ax and mail services before. The inal teething problems auch as ssuing multiple requsiton orders were resolved and soon the system ‘went le forall supplies, E-procurement helped in geting beter pices from suppliers, hntpsswww.icommercecentra.com/open-accossiole-of-ecommerce-in-21st-contury php?aid-38812 36Trer2024 Role of E-Commerce in 21st Century | Open Access Journals ‘After a tral of six months, the rairoad company was able to reduce the cost of pracessing from an average $50 per order to $4 electronically. The company got larger ciscounts ‘or buk-buying and ofrer purchases. The usage af online catalog can help the employees to check the fems, which are Purchased often. procurement focuses on the increasing integration of suppliers’ procurement network. t supports all business partners in shortening process chains, speeding up the flow of information and explating potential for innovation. Procurement markets are alady nelworked worldwide. A Successful procurement system will depend on how well he network functions across the boundaries. E-Sales One of the ways to measure the companies’ performance is by comparing the total revenue with that of previous period, with same industry, with competiors and wth other economie resources, whieh produces the cash lows. A sale i Important component of any trading. Performance i always ‘asured wih what you putin and what you get back According to survey of exccutves, conducted in USA, 46% of tales cto salos as the primary moti the use to measure a web sites performance and about one in four said they Tocus on profs. To e-business, the enterprise should always mantot the customer demand and: changes in the market and global developments. Intomet is as an avenue for tacking customer demand and customers inventores a8 well a8 for sourcing material. knowing bye customers demand for inventry on roal time basis s vorydificul, Integrating anne and ofine systems wil become increasingly important for retailers who ara focused on dving consumers into ther sores wth purchase intent. The above Survey revealed that while only 31% of retalers already provide vsibilly of store Inventory on their web sites, ancther 23% expect to offer this capabilty ‘within the next two years, ‘A.woll-developed and integratod web sites connected to their back offices fsa requirement to improve the revenuo. As the web site has rot been properly liked, an order placed by customer could not be atlended fo ard after a considerable delay sold ott information was passad onto the customer, Cetanly this afets the customer relations. Bu this system Involves some cost, but the benef Is more than the cost spent. An order management and fuliment software sulted for business to business ae well ae business to customer transactions, The sofware can do allocation of inventory as an order being taken onting, or inform a cuslomer about an item much be backordered and give the cuslamer an estimated shipping dato for he backorder. It also Coats the order placed and shipping detals othe customer. The woo customers are increasing year after year in spite of uncertainties in global economy. Recent reports say that Internet sales were up is USA by 18% forthe quarter ending in July. Some sloree mproved is inlomet sal bul lores eales However down by 14%, Even 1-800 flowers.com reported an increase of 33% in revenues compared to the immediate previous period. The resuls say even though there is an inerease in internet business, Is Certainly to some extent atthe cost of orders place through other souToes such as leleprone, stores and by eal Critical Issues In E-Commerce The two extical Issues hampering e-commerce growth are secures and tax envionment, As we dlscussed above, tere ate wo kinds of goods delivery methods alter customers put an order via electronic commerce transaction. One through mal or courier and anether ane is trough ontine itself. The main Concer to tax authary i trough ontine. For instance, Mr. X resides in Mumbai Bought a Zorro X Playstation Sofware version 5.0 fom United States by downloading online from the particular sofware company. All payments ang delivery made trough online, In tis ease, there sno intermediary Such a8 ‘courier officers or customs department at the point af ent (et apr. por), On the other hand, Miss Y alsa resides in Mumbai purchased the same sofware, but she wishes 19 get the software in compact aise (CD) form through Courier. this stuaion occurs, the Incian tax aunony wil go for Miss ¥ but not Mf. X. lt means that someone buys a digital praduct from other countries fd fl set¥ement done through Intemet inclusive he payment and delvery, he or she wil not be taxed, Tradtonal tax principle In most of the countries ‘were developed when a Vansacions involves an dleniiiable party established in a physical location which delivers goods of services to an ideniable Customers. The concept of ‘permanant estabishment (PE) is used in many tax ‘egulations will ypicaly determine Wwhathar or not the transactions or ‘operation constitute a taxable presence in the country concomed, In the era of e-commerce, there are often no face-to-face customer contacts; there may be no employees or human intervention and no identiable physical locaton for either the seller ofthe customer. Thus, in e-commerce vansaction, the analyse of PE Becomes less clear. Other examples of e- Eommerce which could possible erade the tax base are computer software which can be purchased and transfered electroricaly tothe user's personal computer, magazines and postcards which can be tansferted digtally and securties trading, which is curently offered by some stocks brokerage fms through the web sites that permit customers to trade shar. ‘The study by Grayson (1998) indicated that if there were no tax in e-commerce, the higher income group of customers who always transact via & commerce would enoy high tx saving in long run. AS a result, faimess anc equity wil not be achieved, In addition, statstic published by Wall Street sloural in 1998 evidenced that In United States of Amertca, 80% of housenolds which annual income exceed USD 100,000 posses personal computer, |whereas only 25% of households wit annval income less than USD 30,000 posses personal computec Web Week Magazine (1884) revealed thal the most popular group transact through Intemet come ‘ram at least USD 0,000 annual income eamers (Pail and Abdul Rahman, 2003). These Wo publicstons in ote way suppor the rings rom Grayson (1998) ‘The second cxteal aspect of e-commerce is security. Lack of securty isthe leading barrer to widespread commerce on the Internet due tothe inherent openness of the web (Wen, 2001). The lack of securly ie experenced in several ways such as unauthorized use of corporate network, packet sifing data modification, unregistered transactions, eavesdropping, repudiation and spooting. The threats and attacks to ilernet based enterprises have included suen Yahoo, Frade and Amazon.com (Sussan and Kassira, 2003). These teats and attacks deteriorated the three main aspects of security that aro confidential, intogrty and avalabilly of data, The absence of these three elements causes lack of confidence for wider customers doing business electronically. However, some necessary actions have been taken to cushion the lack of security in e-commerce Ik the Introduction of new protocol version 6 (lpv8). @ $100 milion iitatve by USA government. The new protocol will address the areas of convidentalty, data integrty, non-fepudiation and selectve application of services. A number of mutnatonal companies ike NTT (Japan). Sun, Nortel, 3Com have already got the new version of Ipv8, where as Cisco and Microsoft have tin prototype. The imitations ofthe new protocl vay from the need of higher bandwidth and some current wireless providers do not suppor Ipv6. In ation, the new protocalis too costly and the return is expacted fo yield after tree to ve years (Wen, 2001) ‘Suggestions For Improvement Tho know now of logistic e-commerce enterprises provide new competencies from which to develop future sustainable compettive disadvantage. The groatost drivers for tho future will be duration of relatonships, type of contracts conductod and the goographic distribution of customers and vondors {Datiman, 2002), To acrieve more efficient elogistics and e-‘uilmert, t= desiraale to have a trading envranment in which there la pated information About goods and services as regards their description, ergs ané destinations, and cast for eifferent origins and cestinatons. Sellers and buyers should be able fo monitor and track goods at every point along the way fom the supplier to the consumer. Al stakeholders should be able to check onthe Internet the avaiabitiy and status or orders. All his can be achveved if rade information is simplified, automated and fully harmonized in all countries and all Testicle goverment exporlimport regulations and practices are eliminated. Its also requies sophisteated supply chain management systems for ompeling and enabling global end to end monitoring of trade information. To achieve these abroad objectives and algo to take ino. account the special problems of developing counties, itis recommended thal governments, the intemational community and the private sector corporate promote the folowing Specie measures: hitpsiwuuicommercecentra.comlopen-accessiok ‘ecommerce-in-21st-contury php ?aid=38812Trer2024 Role of E-Commerce in 21st Century | Open Access Journals [affaking advantago of the great potential provided by Inlet technology in order to capture, transfer and morilor trae information over network of Supply chains in an open fashion [byAutomating customs declaration systems in order to develop customs to customs information exchange and thereby provide a bass for elimination on Unnecessary exportimpor requirements, which can instead be replaced by ful inlegrated Intemational vaneactons [e]Marmonizing and improving the classifeaton of commodity tarifs, and facitating the identification of incvidual consignment [etProviding investment resources especially for customers’ administrations in order to upgrade thelr effcienoy. [etHarmonizing and simoltying trade facltation regulators and procedures, and In particular encouraging greater harmonization of customs procedures Through the wide adoption and implemeriation ofthe revised Kyoto Convention on the Simpliiealon an Harmonization of Customs Procedures. [Promoting cooperation between authors of exporting and importing countries in order to prove verification and compa in rage information. in this context, he Intemational Trade Prototype (ITP) project develop by the United Kingdom and the Unites States customs adminstations could proviee @ ‘adel tobe developed at the intematonal level. The international community should give Supper to further development of the project. te [atEncouraging or ‘ministration, ransparency in trade processing actives and taking measures fo reduce corruption and other forms of malpractice in customs [hyPromoting partnership between developing county logistics service providers and developed county logistics services providers that are applying & logistics systems, Proving tecnica cooperation program o developing ours tht suppor elise, fr example in customs, tanspotaton services, cargo terminals In pursuing greater height of e;rocurement, Kevin Willams, purchasing specialist for a major cable network in Bristol, Connecticut, identifies nine steps for developing an e-procurement strategy. i is advisable enterprise adopting e-commerce to follow the recommended approach of Implementing &- procurement, which as below:- [alldenty the supply change management needs ofthe organization [bjDetermine the scope of work [clPerform tne Request For Proposal (RFP), Request For Information (RFI), andor Request for Quotation (RFQ) process. [cident the major suppliers of e-procurement systems. [eINarrow the lst of suppliers to possible few, based on thelr ably to meet the organization's needs, INselect a supplier who best meets the needs af te organization a well ast e choice tha the supply manager feels most comfortable with [afPiscuss with the supplier the objectives of e-procurement system and the necessary features to achio those goals, [hiCommit to working with suppliers based on ther ability to mest the neecs of the orgarization's business and e-procurement strategy. [Move forward withthe project by preparing the organization's employees and supplies forthe new purchasing process. Scuty ofthe network is an area wherein much emphasis has to be given for e-procurement success. can be done by creating socuty atthe interfaces of network such as standardized code for Idertfeation of materials and services. The responsiliies Include intiating and executing cross enterprise ‘optimization programs In purchasing and logistes, developing uniform conventions witn the company, controling cross enterprise purchasing acivibes and proviang key figures and ensurng compliance wih legal and internal quirements. ‘Tho wobsies ofthe enterprise must have in addition to other access options, such as register supplirs to participate in the marketplace of the company, which may further have diferent options sucn as free registration and non-free registration of supplies. This ee registration process meets the basic Fequirements that are prerequisites for ali business relationships. Once the registration Is made, te suppliers become the regstered suppliers of the tnlecprise and they can be allowed for futher communication. The registration provides tne supplies to access information about the structure of purchasing, sunler profiles, and 17 tools, download documenis and responding queries. The registration also allows them (o obtan te markel share oF Purchase volume in the material fsls relevant to suppliers and the supplier grading evaluation compared wih compettors, worldwide communication, fvallabity of information of past and future e-bdding and e-aucions. Conclusions E-business models can benefit from inne communities that are sustaining significant calaborative relationships despite geographical diversity of membership. Meanwhile, e-commerce focuses prmarly an enterprise's customers, e-business enlarges the connecivily of the enterprises to include their Suppliers, employees and potental investors of partners, The expandes connectvty makes e-business solutions much more prominent compared 1a ¢- commerce. As e-business and e-commerce continue to progress, legal issues, securly woaknessos and taxation environment remain problematic for future prosperiy, While, securly aspect is expected fo improve such as Introduction of new pratocal Ike lav® and i is within enterprise contr, tax and legal aspect beyond enterprise's discret agit involves government intervention and global commiments for more standardize defintion and regimes. Wile e-business is sit in its early development stage in many counties, the experience to date has been postive, In many counties, the collected indicators have highighlor a number of barriers to a wide Implementation of e-business, providing government with keys to future paley development. Thay have also pointed to the areas of commerce, the need for traning and security, @ Key aspect when elated tothe actual conduct of commercial transactons, especially for small and medium enterprises and inivguals, ‘The rapid grovah in e-business around the world has prompted many to look for better ways of measuring the phenomenon. As more and more countries and international agencies become Involved, itis important to develop plan to ensure that there Is no unnecessary duplication of eforts and that users have the cata necessary for informed decsion-making at the earlest possible opportunity. Sellers and buyers should be able fo monitor and ack goods at ‘very point along the way ‘rom ‘he suppliers to the consumers. All stakeholders should be able to check on the Iniemet the availabilty and status of frdors. All ths can be achioved I trade information Is simplified, automates and fuly harmonized In all counties and all retictve government trading Fegulalons and practoes are eliminated, References: 1. Kapsoinow, S. Api 15,1989.Using fulilments services for E-commerce. E-commerce Guide URL-hitp:shwainterey.com hntpsswww.icommercecentra.comfopen-accossiole-of-ecommerce-in-21st-contury php?aid-38812 56Trer2024 Role of E-Commerce in 21st Century | Open Access Journals 2. 12. 14 16. 6 7 8 1. 20. a 2 hitpsihwwuicommercecentral.comfopen-accessirok Muhammad Talha. 2003, ——=Rale.—of E-commerce in-—=ecanomic growth. Journal «of —ntornet Marketing URL hp araydev.comleommercelimRoleOfEcommerce him E-commerce Management Program URL tp wwe. ecmtaining.comisgsu E-commerce Summit URLhitpivww.e-commerce-summi.com ‘Stove Buller, 2003. 828 eCommerce continues with steady growth. 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