KEMENTERIAN PENDIDIKAN, KEBUDAYAAN, RISET DAN TEKNOLOGI

POLITEKNIK NEGERI BALI

JURUSAN ADMINISTRASI NIAGA
Jalan Kampus Bukit Jimbaran, Kuta Selatan, Kabupaten Badung, Bali – 80364
Telp. (0361) 701981 (hunting) Fax. 701128
Laman: www.pnb.ac.id Email: poltek@pnb.ac.id

Ujian Akhir Semester Genap Tahun Ajaran 2020/2021

Program Studi Manajemen Bisnis Internasional
Mata Kuliah : General English-2
Hari/Tanggal : Selasa, 27 Juli 2021
Semester/Kelas : II [A, B, C, D, E, F]
Waktu : Pk. 08.00-09.40 WITA
Dosen : Drs. Ida Bagus Putu Suamba, MA., Ph.D. dan
I Putu Yoga Laksana, S.Pd., M.Pd.
Sifat Ujian : Close Book

A. General Instruction: Work out the test below in separate answer sheet.
B. Test Items:

I. Reading
Instructions: Read the text and choose the best word for the missing word in each
number.

Much of today's business is conducted across international borders, and while the
majority of the global business community might share the use of English as a
common language, the nuances and expectations of business communication might
differ greatly from culture to culture. A lack of (1) ……………. of the cultural norms
and practices of our business acquaintances can result in unfair judgements,
misunderstandings and breakdowns in communication. Here are three basic areas of
differences in the business etiquette around the world that could help stand you in
good stead when you next find yourself working with someone from a different
culture.

Addressing someone

When discussing this topic in a training course, a German trainee and a British trainee
got into a hot (2) ………… about whether it was appropriate for someone with a
doctorate to use the corresponding title on their business card. The British trainee
maintained that anyone who wasn't a medical doctor expecting to be addressed as 'Dr'
was disgustingly pompous and full of themselves. The German trainee, (3) ………….,
argued that the hard work and years of education put into earning that PhD should give
them full rights to expect to be addressed as 'Dr'.

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 KEMENTERIAN PENDIDIKAN, KEBUDAYAAN, RISET DAN TEKNOLOGI
POLITEKNIK NEGERI BALI
JURUSAN ADMINISTRASI NIAGA
Jalan Kampus Bukit Jimbaran, Kuta Selatan, Kabupaten Badung, Bali – 80364
Telp. (0361) 701981 (hunting) Fax. 701128
Laman: www.pnb.ac.id Email: poltek@pnb.ac.id

This stark difference in opinion over something that could be conceived as minor and
thus easily overlooked goes to show that we often (4) …….. meaning to even the most
mundane practices. When things that we are used to are done differently, it could
spark the strongest reactions in us. (5) …… many Continental Europeans and Latin
Americans prefer to be addressed with a title, for example Mr or Ms and their surname
when meeting someone in a business context for the first time, Americans, and
increasingly the British, now tend to prefer using their first names. The best thing to do
is to listen and observe how your conversation partner addresses you and, if you are
still unsure, do not be afraid to ask them how they would like to be addressed.

Smiling

A famous Russian proverb states that 'a smile without reason is a sign of idiocy' and a
so-called 'smile of respect' (6) ………. seen as insincere and often regarded with
suspicion in Russia. Yet in countries like the United States, Australia and Britain,
smiling is often interpreted as a sign of openness, friendship and respect, and is
frequently used to break the (7) ………..

In a piece of research done on smiles (8) ……….. cultures, the researchers found that
smiling individuals were considered more intelligent than non-smiling people in
countries such as Germany, Switzerland, China and Malaysia. However, in countries
like Russia, Japan, South Korea and Iran, pictures of smiling faces were rated as less
intelligent than the non-smiling ones. Meanwhile, in countries like India, Argentina
and the Maldives, smiling was associated with dishonesty.

Eye contact

An American or British person might be looking their client in the eye to show that
they are paying full attention to what is (9) ……. said, but if that client is from Japan
or Korea, they might find the direct eye contact awkward or even disrespectful. In
parts of South America and Africa, prolonged eye contact could also be seen as
challenging authority. In the Middle East, eye contact across genders is considered
inappropriate, although eye contact within a gender could signify honesty and
truthfulness.

Having an increased awareness of the possible differences in expectations and

behaviour can help us avoid cases of miscommunication, but it is vital that we also
remember that cultural (10) ………. can be detrimental to building good business
relationships. Although national cultures could play a part in shaping the way we

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 KEMENTERIAN PENDIDIKAN, KEBUDAYAAN, RISET DAN TEKNOLOGI
POLITEKNIK NEGERI BALI
JURUSAN ADMINISTRASI NIAGA
Jalan Kampus Bukit Jimbaran, Kuta Selatan, Kabupaten Badung, Bali – 80364
Telp. (0361) 701981 (hunting) Fax. 701128
Laman: www.pnb.ac.id Email: poltek@pnb.ac.id

behave and think, we are also largely influenced by the region we come from, the
communities we associate with, our age and gender, our corporate culture and our
individual experiences of the world. The knowledge of the potential differences should
therefore be something we keep at the back of our minds, rather than something that
we use to pigeonhole the individuals of an entire nation.

Read the article and choose the correct option.

1. a. understanding b. comprehension c. view d. insight

2. a. discussion b. debate c. talk d. lecture
3. a. but b. however c. otherwise d notwithstanding
4. a. add b. put c. attach d. provide
5. a. even though b. even c. whereas d. while
6. a. is b. are c. have d. will
7. a. block b. problem c. wall d. ice
8. a. various b. among c. across d. between
9. a. being b. been c. has d. had
10. a. identity b. stereotypes c. nature d. Characteristics

II. Grammar
Choose the correct answer between A, B, C or D!

1. Some students found the exam highly challenging. _______, some said it was quite
easy.
a. Similarly
b. Likewise
c. However
d. Unlike

2. Summer is _______ than winter.goes / check

a. hottest
b. colder
c. hotter
d. coldest

3. This wine is _______ than that one.

a. Cheaper
b. more cheap
c. more cheaper
d. cheap

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 KEMENTERIAN PENDIDIKAN, KEBUDAYAAN, RISET DAN TEKNOLOGI
POLITEKNIK NEGERI BALI
JURUSAN ADMINISTRASI NIAGA
Jalan Kampus Bukit Jimbaran, Kuta Selatan, Kabupaten Badung, Bali – 80364
Telp. (0361) 701981 (hunting) Fax. 701128
Laman: www.pnb.ac.id Email: poltek@pnb.ac.id

4. Tom's dog is __________ than yours.

a. friendlier
b. more friendly
c. friendly
d. less friendly

5. We_______ (buy) this book as soon as our mother_______ (give) us some money.
a. will buy/gives
b. buys/will give
c. buy/will give
d. will buy/will give

6. If we arrived at 10, we ______________Tyler's presentation.

a. attend
b. would have attended
c. will attend
d. would attend

7. Water _____________ if you heat it up to 100ºC.

a. boils
b. boiled
c. will boil
d. would boil

8. If I had gone to the sofa, I ______________ asleep.

a. would fall
b. would have fallen
c. will fall
d. will fell

9. If Amy does the washing up, her brother __________the table.

a. will clear
b. would clear
c. have cleared
d. clear

10. Nadhira : We’ll have a long holiday next month. What are you going to do?
Nisrina : .......
Nadhira : I hope you have a nice trip.
a. I don’t know what to do
b. It’s not your business
c. Sorry, I can’t tell you
d. I am thinking of going to Bali

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 KEMENTERIAN PENDIDIKAN, KEBUDAYAAN, RISET DAN TEKNOLOGI
POLITEKNIK NEGERI BALI
JURUSAN ADMINISTRASI NIAGA
Jalan Kampus Bukit Jimbaran, Kuta Selatan, Kabupaten Badung, Bali – 80364
Telp. (0361) 701981 (hunting) Fax. 701128
Laman: www.pnb.ac.id Email: poltek@pnb.ac.id

11. We_______ (buy) this book as soon as our mother_______ (give) us some money.
a. will buy/gives
b. buys/will give
c. buy/will give
d. will buy/will give

12. Mr. Manuel Fernandez Garcia doesn’t reply when you say “Good morning, Mr.
Manuel” to him. This is probably because ....
a. He didn’t hear you
b. You didn’t look at him when you spoke
c. He’s rudely ignoring you
d. You’ve called him by the wrong name

13. In Brazil, showing the thumb held upwards means everything “OK”, while in
France means….
a. Yes
b. Number One
c. OK
d. No

14. In Japan, people greet each other by bowing. A bow can range from a small nod
of the head to a deep bend at the waist. A deeper, longer bow indicates ...
a. Personal responsibility
b. Respect and apology
c. Casually greeting someone
d. Thankfulness

15. My apartment has 2 bathrooms - one is very big and the other is quite …..
a. shady
b. old
c. small
d. beautiful

16. The hotel room only had one window, so it was very ….
a. dark
b. comfortable
c. noisy
d. spacious

17. "What are you doing?"

a. Mary asked me where you were doing.
b. Mary said to me what I was doing.
c. Mary asked me what was I doing.
d. Mary asked me what I was doing.

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 KEMENTERIAN PENDIDIKAN, KEBUDAYAAN, RISET DAN TEKNOLOGI
POLITEKNIK NEGERI BALI
JURUSAN ADMINISTRASI NIAGA
Jalan Kampus Bukit Jimbaran, Kuta Selatan, Kabupaten Badung, Bali – 80364
Telp. (0361) 701981 (hunting) Fax. 701128
Laman: www.pnb.ac.id Email: poltek@pnb.ac.id

18. "Where is your house?" Frank asked Linda.

a. Frank asked Linda where her house was.
b. Frank asked Linda where Frank's house was.
c. Frank asked Linda where was her house.
d. Frank asked Linda where is her house.

19. "Was the hotel expensive?"

a. She asked me if the hotel had been expensive.
b. She asked me if the hotel was expensive.
c. She asked me if the hotel have been expensive.
d. She asked me if the hotel has been expensive.

20. Sam said: "I want to go to Cambridge".

a. Sam said that he wanted to go Cambridge.
b. Sam said that he had wanted to go to Cambridge
c. Sam said that he wants to go to Cambridge.
d. Sam said that he would want to go Cambridge.

III. Language Function

Match appropriate response (s) on the right to the functions on the left column! Write
letter only (e.g: a, b, c, etc.) on the right column in answer sheet.

No. Language Function Responses

1 What would you do If you met her a a. I am going to work hard and buy
week ago? a house for my parents.

2 Which one do you prefer between

working in a company or running a b. I prefer the challenging one.
business?

3 Well, today I feel much better after I c. Yes, it’s because you will get
have finished the exam. more experience while you don’t
get that when you study near your
home.

4 What do you think of this room? d. Sure, you just need to open it and
enter your ID number and
password.

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 KEMENTERIAN PENDIDIKAN, KEBUDAYAAN, RISET DAN TEKNOLOGI
POLITEKNIK NEGERI BALI
JURUSAN ADMINISTRASI NIAGA
Jalan Kampus Bukit Jimbaran, Kuta Selatan, Kabupaten Badung, Bali – 80364
Telp. (0361) 701981 (hunting) Fax. 701128
Laman: www.pnb.ac.id Email: poltek@pnb.ac.id

5 How is about lunch? e. Cause I can’t move my eyes from

the way the sculptor make such a
beautiful engraving on the wall.

6 Excuse me, what did you say just f. Hello, good evening. What can I
now? do for you?

7 What did he say to you about me g. I am sorry for the inconvenience.

yesterday? I will replace it soon.

8 Can you explain to me the process of h. He said that you had been acting
registering on the system? so annoying recently.

9 What will you do after the final test? i. Yap, the culture is thicker there.

10 What would you do if you got one j. You are welcome Prof. John, It
billion rupiah from lottery? would be great to have you on our
webinar.

11 What do think about this building? k. Yeah, we will feel bad about that
question, cause it’s not common
for us to ask that on that situation.

12 Why do you say this building is l. I have some bread and grilled
beautiful? chickens.

13 Shall I send you my proposal to your m. Sorry, it’s still not appeared yet.
e-mail?

Good evening. May I ask you n. I said that you probably needed
something? my help if you could not handle
it.

14 Do you think going to Japan is better o. I will take a vacation to my

than south Korea? hometown.

15 Why do you say study overseas is so p. Hopefully you get the best result.
beneficial for our learning goal?

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 KEMENTERIAN PENDIDIKAN, KEBUDAYAAN, RISET DAN TEKNOLOGI
POLITEKNIK NEGERI BALI
JURUSAN ADMINISTRASI NIAGA
Jalan Kampus Bukit Jimbaran, Kuta Selatan, Kabupaten Badung, Bali – 80364
Telp. (0361) 701981 (hunting) Fax. 701128
Laman: www.pnb.ac.id Email: poltek@pnb.ac.id

16 Thank you for inviting me as a

q. Wow, I would invest it to get
keynote speaker on your webinar,
more money.
Mr. Smith!

17 Excuse me. Can you see the slide of

r. If you don’t mind, brother.
my presentation?

18 What are you going to do after s. I would have told her that I really
getting the job? needed her help.

19 What happened if I ask American

t. I would rather say this place is an
people about their age at the first
extraordinary artistic.
time chatting with them?

20 This drink is too sweet. I feel hard to u. It’s spacious and comfortable to
swallow it. live in.

IV. Writing

Write a composition of not more than 350 words. Choose any one of these topics
below:

Warning: no plagiarism is entertained.

a. Comparison and contrast

b. Cross culture
c. Describing building

***

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 KEMENTERIAN PENDIDIKAN DAN KEBUDAYAAN
POLITEKNIK NEGERI BALI
JURUSAN ADMINISTRASI NIAGA
Jalan Kampus Bukit Jimbaran, Kuta Selatan, Kabupaten Badung, Bali – 80364
Telp. (0361) 701981 (hunting) Fax. 701128
Laman: www.pnb.ac.id Email: poltek@pnb.ac.id

LEMBAR JAWABAN

Name :
Class :
NIM :
Absent Number :

I. Reading section
Put “v” sign on the correct column by choosing from A, B or C!

No A B C
1
2
3
4
5
6
7
8
9
10

II. Grammar section

Put “v” sign on the correct column by choosing from A, B, C or D!

No A B C D No A B C D
1 11
2 12
3 13
4 14
5 15
6 16
7 17

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 KEMENTERIAN PENDIDIKAN DAN KEBUDAYAAN
POLITEKNIK NEGERI BALI
JURUSAN ADMINISTRASI NIAGA
Jalan Kampus Bukit Jimbaran, Kuta Selatan, Kabupaten Badung, Bali – 80364
Telp. (0361) 701981 (hunting) Fax. 701128
Laman: www.pnb.ac.id Email: poltek@pnb.ac.id

8 18
9 19
10 20

III. Language function

Type/Write down the letter only (e.g. a, b, c, etc.) of appropriate response (s) on the right to
the functions on the left column!
No. Language Function Responses

1 What places have you been visited recently? ….

Which one do you prefer between working in a

2 ….
company or running a business?

Well, today I feel much better after two days

3 ….
have been hospitalized.

4 What do you think of this room? ….

5 How is about lunch? ….

I wonder of you could help me to finish my

6 ….
work.

7 What did he say to you about me yesterday? ….

Could you tell me how to make a vegetable

8 ….
sandwich?

9 What will you do after the class? ….

What would you do if you got one billion

10 ….
rupiah from lottery?

11 What do think about this building? ….

12 Why do you say this building is beautiful? ….

13 Shall I write your name here? ….

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 KEMENTERIAN PENDIDIKAN DAN KEBUDAYAAN
POLITEKNIK NEGERI BALI
JURUSAN ADMINISTRASI NIAGA
Jalan Kampus Bukit Jimbaran, Kuta Selatan, Kabupaten Badung, Bali – 80364
Telp. (0361) 701981 (hunting) Fax. 701128
Laman: www.pnb.ac.id Email: poltek@pnb.ac.id

Good morning. Oasis Hotel. May I help you. ….

Do you think going to Japan is better than

14 ….
south Korea?

Why do you say study overseas is so beneficial

15 ….
for our learning goal?

Thank you for inviting me as a keynote

16 ….
speaker on your webinar, Mr. Smith!

17 Excuse me. Can you hear me? ….

What are you going to do after graduated from

18 ….
university?

What happened if you ask American people

19 about their age at the first time chatting with ….
them?

20 This food is too salty. ….

IV. Writing section

Choose your topic and type/write down your writing below by using available format!

Topic : Describing a Building

EIFFEL TOWER

Eiffel Tower is one of the most famous buildings in the word. Everyday, there are
hundred of tourists visiting to enjoy all the beauty in every side of it. The tower was built by
an engineer named Gustave Eiffel and became an important monument to celebrate the 100 th
anniversary of the French revolution. The French government opened the tower on March 31,
1889 and since that time, the Eiffel tower became an icon for the city of Paris and France.
Eiffel is also known as La Tour Eiffel or La Dame fer which means as iron lady. Known as
the iron ladt because this is a building that is so gracefull and beautiful. Then the building is
also strong because of the legs supported by iron. Eiffel reaches 984 feet and when completed,
it became the highest monument passed the Washington Monument. Than Eiffel Tower
holded the highest title after 1930 when Chrysler Building built in New York.

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 KEMENTERIAN PENDIDIKAN DAN KEBUDAYAAN
POLITEKNIK NEGERI BALI
JURUSAN ADMINISTRASI NIAGA
Jalan Kampus Bukit Jimbaran, Kuta Selatan, Kabupaten Badung, Bali – 80364
Telp. (0361) 701981 (hunting) Fax. 701128
Laman: www.pnb.ac.id Email: poltek@pnb.ac.id

To enjoy the Eiffel Tower we can go up using stairs or an elevator in addition to

getting awesome scenery. We can also enjoy the delicious dishes of Paris through romantic
restaurant in the tower. The Tower has been consideredine of the most beautiful architectural
masterpieces the word. Besides it use as a tourist attrasction, the building is also a
communication tool for sending signals to radio and television.

The reason I like this building is very simple because the first time I saw this building
in a movie, with the charm of such a beautiful and iconic building. The people there who have
an interesting lifestyle, taste in clothes and behavior are also the reason I want to go there. So
I hope to go there one day.

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