Professional Documents
Culture Documents
Chapter 1
Entrepreneurship:
Evolutionary
Development—
Revolutionary Impact
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 1–2
Entrepreneurs—Breakthrough Innovators
• Entrepreneurs
Recognize opportunities where
others see chaos, contradiction,
or confusion
Are aggressive catalysts for
change within the marketplace
Challenge the unknown and
continuously create
breakthroughs for the future
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 1–3
Entrepreneurs versus
Small Business Owners: A Distinction
• Small Businesses Owners
Manage their businesses by expecting
stable sales, profits, and growth
• Entrepreneurs
Focus their efforts on innovation,
profitability and sustainable growth
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 1–4
Entrepreneurship: A Mind-Set
• Entrepreneurship is more than
the mere creation of business:
Seeking opportunities
Taking risks beyond security
Having the tenacity to push
an idea through to reality
• Entrepreneurship is an integrated
concept that permeates an individual’s
business in an innovative manner.
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 1–5
TIP INCUBATEES
• https://www.facebook.com/officialtipnitro/posts/50
3389284387739
• CONVERTIBOX
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license distributed with a certain product or service or otherwise on a password-protected website for classroom use. 1–6
The Evolution of Entrepreneurship
• Entrepreneur is derived from the French
entreprendre, meaning “to undertake.”
The entrepreneur is one who undertakes to organize,
manage, and assume the risks of a business.
Although no single definition of entrepreneur exists
and no one profile can represent today’s
entrepreneurs, research is providing an increasingly
sharper focus on the subject.
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 1–7
A Summary Description
of Entrepreneurship
• Entrepreneurship (Robert C. Ronstadt)
The dynamic process of creating incremental wealth.
This wealth is created by individuals who assume
major risks in terms of equity, time, and/or career
commitment of providing value for a product or
service.
The product or service itself may or may not be new or
unique but the entrepreneur must somehow infuse
value by securing and allocating the necessary skills
and resources.
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 1–8
An Integrated Definition
• Entrepreneurship
A dynamic process of vision, change, and creation.
• Requires an application of energy and passion towards the
creation and implementation of new ideas and creative
solutions.
Essential ingredients include:
• The willingness to take calculated risks—in terms of time,
equity, or career.
• The ability to formulate an effective venture team; the creative
skill to marshal needed resources.
• The fundamental skills of building a solid business plan.
• The vision to recognize opportunity where others see chaos,
contradiction, and confusion.
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 1–9
Avoiding Folklore:
The Myths of Entrepreneurship
• Myth 1: Entrepreneurs Are Doers, Not Thinkers
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 1–10
The Entrepreneurial Process
• Types of people involved with contemporary
small businesses:
The entrepreneur who invents a business that works
without him or her.
The manager who produces results through
employees by developing and implementing effective
systems and, by interacting with employees,
enhances their self-esteem and ability to produce
good results.
The technician who performs specific tasks according
to systems and standards management developed.
Source: Adapted from Michael E. Gerber, The E-Myth Revisited: Why Most Businesses Don’t Work and What to Do About It (New York: Harper Collins,
1995, 2001) and personal interview.
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 1–11
1.1 Entrepreneurial Schools-of-Thought Approach
Table
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Macro View: External Locus of Control
• The Environmental School of Thought
Considers the external factors that affect a
potential entrepreneur’s lifestyle.
• The Financial/Capital School of Thought
Based on the capital-seeking process—the search
for seed and growth capital.
• The Displacement School of Thought
Alienation drives entrepreneurial pursuits
• Political displacement (laws, policies, and regulations)
• Cultural displacement (preclusion of social groups)
• Economic displacement (economic variations)
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 1–13
Micro View: Internal Locus of Control
• The Entrepreneurial Trait School of Thought
Focuses on identifying traits common to successful
entrepreneurs.
• Achievement, creativity, determination, and technical
knowledge
• The Venture Opportunity School of Thought
Focuses on the opportunity aspect of venture
development—the search for idea sources, the
development of concepts, and the implementation of
venture opportunities.
• Corridor principle: New pathways or opportunities will arise
that lead entrepreneurs in different directions.
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 1–14
Micro View… (cont’d)
• The Strategic Formulation School of Thought
Emphasizes the planning process in successful
venture development.
Strategic formulation is a leveraging of unique
elements:
• Unique Markets—mountain gap strategies
• Unique People—great chef strategies
• Unique Products—better widget strategies
• Unique Resources—water well strategies
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 1–15
Process Approaches to Entrepreneurship
• An Integrative Approach
Built around the concepts of input to the
entrepreneurial process and outcomes from
the entrepreneurial process.
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 1–16
Process Approaches… (cont’d)
• Dynamic States Approach
Stresses dependency of venture on environment and
the interaction of:
• The dominant logic of the firm
• The business model
• Value creation
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 1–17
Process Approaches… (cont’d)
• A Framework of Frameworks Approach
Offers a more dynamic view of entrepreneurship.
Allows for the profession to move forward.
Identifies the static and dynamic elements of new
theories, typologies, or frameworks of importance.
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 1–18
The Entrepreneurial Revolution:
A Global Phenomenon
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 1–19
Phases of Economic Development
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 1–20
Entrepreneurial Ventures in the United States
• Reasons for the exceptional entrepreneurial
activity in the U.S. include:
A national culture that supports risk taking and
seeking opportunities.
Americans’ alertness to unexploited economic
opportunity and a low fear of failure.
U.S. leadership in entrepreneurship education at
both the undergraduate and graduate level.
A high percentage of individuals with professional,
technological or business degrees who are likely to
become entrepreneurs.
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 1–21
The Impact of Gazelles -> David Birch
• A “Gazelle”
A business establishment with at least 20% sales
growth in each year for five years, starting with a
base of at least $100,000 in annual sales.
• Gazelles as leaders in innovation:
Are responsible for 55% of innovations in 362
different industries and 95% of radical innovations.
Produce twice as many product innovations per
employee as do larger firms.
Obtain more patents per sales dollar than do
larger firms.
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 1–22
Gazelles And Survival
• How many gazelles survive?
The simple answer is “none.”
Sooner or later, all companies wither and die.
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 1–23
21st Century Trends in Entrepreneurship Research
Venture
Financing
Corporate Social
Entrepreneurship Entrepreneurship
Trends in Women
Entrepreneurial
Entrepreneurship and Minority
Cognition
Research Entrepreneurs
Global
Entrepreneurial
Entrepreneurial
Education
Movement
Family
Businesses
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 1–24
21st Century Trends in Entrepreneurship Research
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 1–25
21st Century Trends in Entrepreneurship Research
(cont’d)
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 1–26
Part I
The Entrepreneurial Mind-Set
in the 21st Century
Chapter 2
The Entrepreneurial
Mind-Set in
Individuals:
Cognition and Ethics
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 2–2
Entrepreneurial Cognition
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 2–3
Metacognitive Perspective
• Cognitive Adaptability
The ability to be dynamic, flexible, and self-regulating
in one’s cognitions given dynamic and uncertain task
environments.
• Metacognitive Model
Describes the higher-order cognitive process that
results in the entrepreneur framing a task effectually,
and thus why and how a particular strategy was
included in a set of alternative responses to the
decision task (metacognition).
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 2–4
Characteristics of the Entrepreneurial Mind-Set
• Determination and • Calculated risk taking
perseverance • High energy level
• Drive to achieve • Creativity and
• Opportunity orientation innovativeness
• Initiative and responsibility • Vision
• Persistent problem solving • Passion
• Seeking feedback • Independence
• Internal locus of control • Team building
• Tolerance for ambiguity
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 2–5
Dealing with Failure:
The Grief Recovery Process
• Loss • Restoration
Orientation Orientation
Involves focusing on Involves both distracting
the particular loss to oneself from thinking
construct an account about the failure event
that explains why the and being proactive
loss occurred. towards secondary
causes of stress.
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 2–6
The Dark Side of Entrepreneurship
• The Entrepreneur’s Confrontation with Risk
Financial risk versus profit (return) motive varies in
entrepreneurs’ desire for wealth.
Career risk—loss of employment security
Family and social risk—competing commitments of
work and family
Psychic risk—psychological impact of failure on the
well-being of entrepreneurs
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 2–7
2.1 Typology of Entrepreneurial Styles
Source: Thomas Monroy and Robert Folger, “A Typology of Entrepreneurial Styles: Beyond
Economic Rationality,” Journal of Private Enterprise 9, no. 2 (1993): 71.
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 2–8
Entrepreneurs: Type A Personalities
(impatient, demanding overstrung)
• Chronic and severe sense of time urgency.
• Constant involvement in multiple projects subject
to deadlines.
• Neglect of all aspects of life except work.
• A tendency to take on excessive responsibility,
combined with the feeling that “Only I am capable
of taking care of this matter.”
• Explosiveness of speech and a tendency to
speak faster than most people.
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 2–9
Stress and the Entrepreneur
• Entrepreneurial Stress
The extent to which entrepreneurs’ work demands
and expectations exceed their abilities to perform as
venture initiators, they are likely to experience stress.
Networking
Communicating
Delegating
with employees
Finding satisfaction
outside the company
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 2–11
The Entrepreneurial Ego
• Self-Destructive Characteristics
Overbearing need for control
Sense of distrust
Overriding desire for success
Unrealistic externalized optimism
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 2–12
Entrepreneurial Ethics
• Ethics (ethos – mode of conduct)
Provides the basic rules or parameters for conducting
any activity in an “acceptable” manner.
Represents a set of principles prescribing a behavioral
code of what is good and right or bad and wrong
Defines “situational” moral duty and obligations.
• Sources of Ethical Dilemmas
Pressure from inside and outside interests
Changes in societal values, mores, and norms
“deciding what is good or right in a dynamic environment
in necessarily situational”
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 2–13
Entrepreneurial Ethics (cont’d)
• Ethical rationalizations used to justify
questionable conduct involve believing that the
activity:
Is not “really” illegal or immoral.
Is in the individual’s or the firm’s best interest.
Will never be found out.
Helps the firm so the firm will condone it.
Think of an unethical practice which became acceptable
in the modern society?
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 2–14
Table
2.2 Types of Morally Questionable Acts
Source: James A. Waters and Frederick Bird, “Attending to Ethics in Management,” Journal of Business Ethics 5 (1989): 494.
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 2–15
2.3 Overlap Between Moral Standards and Legal Requirements
Ethical
Dilemmas
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 2–16
Reasons for Unethical Behaviors Occur
Greed
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Entrepreneurial Ethics (cont’d)
• Online Ethical Dilemmas in E-Commerce
Continuing to obtain consumer trust.
Protecting their business’s online reputation.
Avoiding tactics that betray trust.
Continuing to exhibit strong ethical responsibility.
Establishing an ethical strategy.
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 2–18
Establishing a Strategy for an Ethical Venture
• Ethical Code of Conduct
Is a statement of ethical practices or guidelines to
which an enterprise adheres.
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 2–19
Part I
The Entrepreneurial Mind-Set
in the 21st Century
Chapter 3
The Entrepreneurial
Mind-Set in
Organizations:
Corporate
Entrepreneurship
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 3–2
The Entrepreneurial Mindset in Organizations
• Response to rapid, discontinuous, and significant
changes in companies external and internal
environments in a global economy:
Restructure of operations in fundamental and meaningful
ways.
Introduction of corporate entrepreneurship or
intrapreneurship – dynamic, flexible entities prepared to
take advantage of new business opportunities when they
arise
Continuous innovation which allows for pathways to
accelerate their pace and cope with competition in the
world markets.
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 3–3
Corporate Innovation Philosophy
• Important practices for establishing
an innovation-driven organization:
1. Set explicit innovation goals.
2. Create a system of feedback and
positive reinforcement.
3. Emphasize individual responsibility.
4. Provide rewards based on results.
5. Do not punish failures.
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 3–4
3.1 Rules for an Innovative Environment
1. Encourage action.
2. Use informal meetings whenever possible.
3. Tolerate failure, and use it as a learning experience.
4. Persist in getting an idea to market.
5. Reward innovation for innovation’s sake.
6. Plan the physical layout of the enterprise to encourage
informal communication.
7. Expect clever bootlegging of ideas—secretly working on
new ideas on company time as well as personal time.
8. Put people on small teams for future-oriented projects.
9. Encourage personnel to circumvent rigid procedures and
bureaucratic red tape.
10. Reward and promote innovative personnel.
Source: Reprinted by permission of the publisher from “Corporate Venturing Obstacles: Sources and Solutions,” by Hollister B. Sykes
and Zenas Block, Journal of Business Venturing (winter 1989): 161. Copyright © 1989 by Elsevier Science Publishing Co., Inc.
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 3–5
Defining the Concept of Corporate
Entrepreneurship and Innovation
• Corporate Entrepreneurship
A process whereby an individual or a group of
individuals, in association with an existing
organization, creates a new organization or instigates
renewal or innovation within the organization.
• Corporate Entrepreneurship Strategy
A vision-directed, organization-wide reliance on
entrepreneurial behavior that purposefully and
continuously rejuvenates the organization and shapes
the scope of its operations through the recognition
and exploitation of entrepreneurial opportunity.
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 3–6
3.1 Defining Corporate Entrepreneurship
Adding new
Large scale or
business via equity
sequential
investments
innovations
Source: Michael H. Morris, Donald F. Kuratko, and Jeffrey G. Covin, Corporate Entrepreneurship &
Innovation (Mason, OH, Thomson), 2008, p. 81.
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 3–7
Successful Innovative Companies
• Factors in large corporations that are successful
innovators:
Atmosphere and vision
Orientation to the market
Small, flat organizations
Multiple approaches
Interactive learning
Skunk Works (small groups)
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 3–8
Conceptualizing Corporate
Entrepreneurship Strategy
• Corporate Entrepreneurship Strategy
A vision-directed, organization-wide reliance on
entrepreneurial behavior that purposefully and
continuously rejuvenates the organization and shapes
the scope of its operations through the recognition
and exploitation of entrepreneurial opportunity.
It requires the creation of congruence between the
entrepreneurial vision of the organization’s leaders
and the entrepreneurial actions of those throughout
the organization.
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 3–9
Modeling the Corporate Entrepreneurship
Strategy Process
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Conceptualizing a Corporate
Entrepreneurship Strategy (cont’d)
• Critical steps of a corporate entrepreneurial
strategy:
1. Developing the vision
2. Encouraging innovation
3. Structuring for an intrapreneurial climate
4. Developing individual managers for corporate
entrepreneurship
5. Developing venture teams.
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 3–11
Figure
3.3 Shared Vision
Source: Jon Arild Johannessen, “A Systematic Approach to the Problem of Rooting a Vision in the Basic Components of an Organization,” in
Entrepreneurship, Innovation, and Change 3, no. 1 (March 1994): 47. Reprinted with permission from Plenum Publishing Corporation, New
York.
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 3–12
Types of Innovation
• Radical Innovation
The launching of inaugural breakthroughs.
These innovations take experimentation and
determined vision, which are not necessarily managed
but must be recognized and nurtured.
Mobile computing
Cloud storage
Green technologies
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 3–13
Types of Innovation
• Incremental Innovation
The systematic evolution of a product or service into
newer or larger markets.
Many times the incremental innovation will take over
after a radical innovation introduces a breakthrough.
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 3–14
3M’s Innovation Rules
• Don’t kill a project
• Tolerate failure
• Keep divisions small
• Motivate the champions
• Stay close to the customer
• Share the wealth
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 3–15
Structuring the Work Environment
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Developing Individual Managers
for Corporate Entrepreneurship
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Developing Innovative (I) Teams
• Innovative (I) Team
A semi-autonomous self-directing, self-managing,
high-performing group of two or more people who
formally create and share the ownership of a new
organization.
The leader is called a “innovation champion” or a
“corporate entrepreneur.”
• Collective Entrepreneurship
Individual skills are integrated into a group; this
collective capacity to innovate becomes something
greater than the sum of its parts.
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 3–18
Part I
The Entrepreneurial Mind-Set
in the 21st Century
Chapter 4
Social Entrepreneurship
and the Global
Environment for
Entrepreneurship
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 4–3
Defining the Social Enterprise
• Driven by social goals
Challenges are presented regarding the boundaries of
what is and what isn’t a social enterprise.
Social causes can be based on personal goals.
General agreement that there is the desire to benefit
society in some way.
Arguments can begin over the location of the social
goals and with the purposes of the social goals.
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 4–4
Social Enterprise and Sustainability
• Sustainable Entrepreneurship
Focus on the preservation of nature, life support, and
community.
Pursuing opportunities to bring into existence future
products, processes, and services for gain, including
economic and noneconomic gains to individuals, the
economy, and society.
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 4–5
Table
4.1 Examples of Social Enterprise Obligations
Source: Richard M. Hodgetts and Donald F. Kuratko, Management, 3rd ed. (San Diego, CA: Harcourt Brace Jovanovich, 1991), 670
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Forms of Sustainable Entrepreneurship
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Ecopreneurship
• Ecovision
A leadership style that encourages open and flexible
structures that encompass the employees, the
organization, and the environment, with attention to
evolving social demands.
• Environmental Movement
Initiated primarily by values rather than by design.
Developed by a plan to create sustainable future.
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 4–8
Ecopreneurship (cont’d)
• Key Steps in an Environmental Strategy
1. Eliminate the concept of waste.
2. Restore accountability.
3. Make prices reflect costs.
4. Promote diversity.
5. Make conservation profitable.
6. Insist on accountability of nations.
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 4–9
Shared Value and the Triple Bottom Line
• Shared Value
An approach to creating economic value that also
creates value for society by addressing its needs and
challenges.
Transforms business thinking by addressing issues
through innovation and methods.
• Triple Bottom Line (TBL)
An accounting framework that goes beyond the
traditional measures of profit, return on investment,
and shareholder value to include environmental and
social dimensions.
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 4–10
Triple Bottom Line Measures
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 4–11
Part II
Initiating Entrepreneurial
Ventures
Chapter 5
Innovation:
The Creative
Pursuit of Ideas
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 5–2
Opportunity Identification:
The Search for New (cont’d)
• Sources of Innovative Ideas
External and internal environments alert
entrepreneurs to opportunities.
Trends signal shifts in current paradigm (or thinking)
of major population.
Valuable insights constitute source of potential
entrepreneurial ideas.
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 5–3
Trends
Higher
Mobile (cell
Aging disposable
phone) Increased
demographics, incomes, dual
technology, regulations,
health and wage-earner
e-commerce, petroleum
fitness growth, families,
Internet prices, terrorism
senior living performance
advances
pressures
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 5–4
Table
5.1 Sources of Innovative Ideas
Source Examples
Unexpected occurrences Unexpected success: Apple Computer (microcomputers)
Unexpected tragedy: 9/11 terrorist attack
Industry and market changes Health care industry: changing to home health care
Perceptual changes Exercise (aerobics) and the growing concern for fitness
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 5–5
Opportunity Identification:
The Search for New Ideas (cont’d)
• Entrepreneurs use their existing knowledge
base acquired through work, experience,
and education, to hone ideas into actual
opportunities.
• Entrepreneurs must be able to learn from
their experiences as well.
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 5–6
The Knowledge and Learning Process
Personal work
experience,
and education
Specific General
interest industry
knowledge knowledge
Distilling Ideas
into
Opportunities
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Entrepreneurial Imagination and Creativity
• Creative thinking is blended with imagination in a
logical process.
• Develop an ability to see, recognize, and create
opportunity where others find only problems.
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 5–8
Table
5.2 Two Approaches to Creative Problem Solving
Adaptor Innovator
Employs a disciplined, precise, Approaches tasks from unusual angles
methodical approach
Is concerned with solving, rather Discovers problems and avenues of
than finding, problems solutions
Is capable of extended detail work Has little tolerance for routine work
Is sensitive to group cohesion and Has little or no need for consensus;
cooperation often is insensitive to others
Source: Michael Kirton, “Adaptors and Innovators: A Description and Measure,” Journal of Applied
Psychology 61, no. 5 (October 1976): 623. Copyright © 1976 by The American Psychological Association.
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 5–9
The Nature of the Creative Process
• Creativity is a process that can be developed and
improved. Some individuals have a greater
aptitude for creativity than others.
• Typical Creative Process
Phase 1: Background or knowledge accumulation
Phase 2: The incubation process
Phase 3: The idea experience
Phase 4: Evaluation and implementation
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 5–10
Developing Your Creativity
• Recognizing Relationships
Looking for different or unorthodox relationships
among the elements and people around you.
• Developing a Functional Perspective
Viewing things and people in terms of how they can
satisfy his or her needs and help complete a project.
• Using Your Brains
The right brain helps us understand analogies,
imagine things, and synthesize information.
The left brain helps us analyze, verbalize, and use
rational approaches to problem solving.
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 5–11
Table
5.4 Processes Associated with the Two Hemispheres of the Brain
Sources: Tasneem Sayeed, “Left vs. Right Brain: Which Hemisphere Dominates You?” Hub Pages, http://tasneemsayeed.hubpages.com/hub/Left_Right_Brain
(Accessed February 10, 2012); Kendra Cherry, “Left Brain vs. Right Brain: Understanding the Myth and Reality of Left Brain and Right Brain Dominance,” About.com,
http://psychology.about.com/od/cognitivepsychology/a/left-brain-right-brain.htm (Accessed February 10, 2012).
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 5–12
Impediments to Creativity
• Eliminating Muddling Mind-Sets
Either/or thinking (concern for certainty)
Security hunting (concern for risk)
Stereotyping (abstracting reality)
Probability thinking (seeking predictable
results)
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 5–13
Table
5.5 Ways to Develop Left- and Right-Hemisphere Skills
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 5–14
Arenas of Creativity
Idea
Creativity
Spontaneous Material
Creativity Creativity
Types of
Creativity Organization
Inner Creativity
Creativity
Event Relationship
Creativity Creativity
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 5–15
Innovation and the Entrepreneur
• Innovation:
Is the process by which entrepreneurs convert
opportunities (ideas) into marketable solutions.
Is a combination of the vision to create a good idea
and the perseverance and dedication to remain with
the concept through implementation.
Is a key function in the entrepreneurial process.
Is the specific function of entrepreneurship.
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 5–16
The Innovation Process
• Most innovations result from a conscious,
purposeful search for new opportunities.
• Uses both the right and left sides of the brain.
• Entrepreneurs look at figures and people.
• Successful innovations are simple and focused
toward a clear and carefully designed application.
• During the process, they create new customers
and markets.
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 5–17
Table
5.6 Innovation in Action
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 5–18
The Major Misconceptions of Innovation
• Innovation is planned and predictable.
• Technical specifications must be thoroughly
prepared.
• Innovation relies on dreams and blue-sky ideas.
• Big projects will develop better innovations than
smaller ones.
• Technology is the driving force of innovation
success.
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 5–19
Principles of Innovation
• Be action oriented.
• Make the product, process, or service simple and
understandable.
• Make the product, process, or service customer-based.
• Start small.
• Aim high.
• Try/test/revise.
• Learn from failures
• Follow a milestone schedule.
• Reward heroic activity.
• Work, work, work.
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 5–20
Part II
Initiating Entrepreneurial
Ventures
Chapter 6
Assessment of
Entrepreneurial
Opportunities
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 6–2
The Challenge of New-Venture Start-Ups
• New Venture Formation
The number of new-venture start-ups has been
consistently high at reports of more than 400,000
new firms in the United States every year since 2010.
• Ideas for Potential New Businesses
The U.S. Patent Office currently receives more than
500,000 patent applications per year.
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 6–3
Components of New-Venture Motivation
1. The need for approval
2. The need for independence
3. The need for personal development
4. Welfare (philanthropic) considerations
5. Perception of wealth
6. Tax reduction and indirect benefits
7. Following role models
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 6–4
Reasons for Starting a Venture
Entrepreneurial
Motivations
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 6–5
Pitfalls in Selecting New Ventures
• Lack of objective evaluation
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 6–6
Phases in New-Venture Start-ups
• Prestart-up Phase
Begins with an idea for the venture and ends when
the doors are opened for business.
• Start-up Phase
Commences with the initiation of sales activity and the
delivery of products and services, and ends when the
business is firmly established and beyond short-term
threats to survival.
• Poststart-up Phase
Lasts until the venture is terminated or the surviving
organizational entity is no longer controlled by an
entrepreneur.
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 6–7
Critical Factors for
New-Venture Development
1. Uniqueness
Range can be considerable, extending from fairly
routine to highly nonroutine
2. Investment
Capital investment to start a new venture can vary
from some industries less than $100,000 to other
industries requiring millions of dollars.
3. Growth of Sales
Lifestyle ventures
Small profitable ventures
High-growth ventures
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 6–8
Critical Factors for
New-Venture Development (cont’d)
4. Product Availability
Availability of a salable good or service at the time
the venture opens its doors.
Sometimes there is a problem because the product
or service is still in development and needs further
modification or testing. For example, “bugs” in a
software firm.
5. Customer Availability
A critical consideration is how long it will take to
determine who the customers are, as well as their
buying habits.
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 6–9
Table
6.1 A New-Venture Idea Checklist
Basic Feasibility of the Venture
1. Can the product or service work?
2. Is it legal?
Competitive Advantages of the Venture
1. What specific competitive advantages will the product or service offer?
2. What are the competitive advantages of the companies already in business?
3. How are the competitors likely to respond?
4. How will the initial competitive advantage be maintained?
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 6–10
Table
6.1 A New-Venture Idea Checklist (cont’d)
Production of the Goods and Services
1. Will the company make or buy what it sells? Or will it use a combination of these two strategies?
2. Are sources of supplies available at reasonable prices?
3. How long will delivery take?
4. Have adequate lease arrangements for premises been made?
5. Will the needed equipment be available on time?
6. Do any special problems with plant setup, clearances, or insurance exist? How will they be resolved?
7. How will quality be controlled?
8. How will returns and servicing be handled?
9. How will pilferage, waste, spoilage, and scrap be controlled?
Source: Karl H. Vesper, New Venture Strategies, (Revised Edition), 1st Edition, © 1990. Reprinted by permission of Pearson Education, Inc. Upper Saddle River, NJ.
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 6–11
Table
6.1 A New-Venture Idea Checklist (cont’d)
Financing the Venture
1. How much will be needed for development of the product or service?
2. How much will be needed for setting up operations?
3. How much will be needed for working capital?
4. Where will the money come from? What if more is needed?
5. Which assumptions in the financial forecasts are most uncertain?
6. What will be the return on equity, or sales, and how does it compare with the rest of the industry?
7. When and how will investors get their money back?
8. What will be needed from the bank, and what is the bank’s response?
Source: Karl H. Vesper, New Venture Strategies, (Revised Edition), 1st Edition, © 1990. Reprinted by permission of Pearson Education, Inc. Upper Saddle River, NJ.
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 6–12
Why New Ventures Fail
• Product/Market Problems • Managerial Problems
Poor timing Concept of a team
Product design problems approach
Inappropriate distribution Human resource problems
strategy
Unclear business definition
Overreliance on one
customer
• Financial Difficulties
Initial undercapitalization
Assuming debt too early
Venture capital relationship
problems
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 6–13
Table
6.2 Types and Classes of First-Year Problems
Source: David E. Terpstra and Philip D. Olson, “Entrepreneurial Start-up and Growth: A Classification of Problems,” Entrepreneurship Theory and Practice 17, no. 3 (Spring 1993):
19. Reproduced with permission of John Wiley & Sons Ltd.
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 6–14
New Venture Failure Prediction Model
1. Role of profitability and cash flows
2. Role of debt
3. Combination of both
4. Role of initial size
5. Role of velocity of capital
6. Role of control
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 6–15
The Traditional Venture Evaluation Process
• Profile Analysis Approach
Identifying and investigating the financial, marketing,
organizational, and human resource variables prior to
start-up.
• The Feasibility Criteria Approach
The use of a criteria selection list to gain insights.
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 6–16
Feasibility Criteria Approach
• Assessing the viability of a venture:
Is it proprietary?
Are initial production costs realistic?
Are the initial marketing costs realistic?
Does the product have potential for very high margins?
Is the time required to get to market and to reach the break-even
point realistic?
Is the potential market large?
Is the product the first of a growing family?
Does an initial customer exist?
Are the development costs and calendar times realistic?
Is this a growing industry?
Can the product—and the need for it—be understood by the
financial community?
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 6–17
Figure
6.2 Key Areas for Assessing the Feasibility of a New Venture
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 6–18
Marketability
Range of prices for the same,
complementary, and substitute
products; base prices; and
discount structures
Pricing
Customers, customer demand data
patterns in seasonal variations
in demand, and governmental
regulations affecting demand
Market
data
General
economic
Various economic indicators trends
such as new orders, housing
starts, inventories, and
consumer spending
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 6–19
The Contemporary Methodologies
for Venture Evaluation
• Design Methodology
Universities are now building programs that take a
general approach to design rather than concentrating
it in just technical schools like architecture and
engineering.
Takes an initial concept idea and develops a proof of
concept that elicits feedback from relevant
stakeholders.
• Design-Centered Entrepreneurship
Entrepreneurs apply design methods in four action
stages of developing an opportunity.
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 6–20
The Contemporary Methodologies
for Venture Evaluation (cont’d)
• The Lean Start-up Methodology
Provides a scientific approach to creating early
venture concepts and delivers a desired product to
customers’ hand faster.
Reduces waste by maximizing the time and effort that
goes into an incorrect hypothesis by putting a lean-
focused process on the development of your product
or service.
Entrepreneurs must work to gather and incorporate
customer feedback early and often.
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 6–21
The Design Methodology
• A process that shapes and converts ideas into
form, whether that is a plan of action, an
experience, or a physical thing.
• An initial concept taken and developed into a
proof of concept that elicits
Proof of Concept Feasibility
Proof of Concept Desirability
Proof of Concept Visibility
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 6–22
The Design-Centered Entrepreneurship
• Taking action and learning that culminates in a
venture concept for further development.
• Applying a prototyping stage that addresses the
technical issues of the concept, and ensures that
a feasible product or service can be made and
delivered.
• Incorporating microiterations (within each action
stage to improve the outcome) and
macroiterations (moving from one particular
action stage back to a previous stage for further
development).
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 6–23
Key Lean Start-Up Terminology
• Minimum Viable Product (MVP):
Three A’s of Metrics
• Actionable
• Accessible
• Auditable
Pivot
Build-Measure-Learn Feedback Loop
Validated Learning
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 6–24
Business Model & Idea Canvasses
Commission Freemium
Building your business model
Chapter 7
Pathways to
Entrepreneurial
Ventures
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 7–2
The Pathways to New Ventures
for Entrepreneurs
Pathways to New
Ventures
Obtaining a
Franchise
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 7–3
Creating New Ventures
Approaches to
New-New New-Old
Approach Creating a New Approach
Venture
Source: https://munchkie.wordpress.com/2011/12/09/osa-tako-hero-takoyaki-cart-
Source:
ultimate-street-food-for-frozen-vancouver-days/
https://www.google.com/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&ved=2ahUKE
wjWx5XB-
7LkAhVTFogKHdnnAIYQjRx6BAgBEAQ&url=https%3A%2F%2Fvulcanpost.com%2F12
2372%2Ftop-10-healthy-food-deliveries-klang-
valley%2F&psig=AOvVaw2zBR1xN5Q30Y8ULNpc8rFT&ust=1567542093549943
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 7–4
ARE YOU IN OR OUT?
© 2017 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a
license distributed with a certain product or service or otherwise on a password-protected website for classroom use. 1–5
Table
7.1 Trends in Creating Business Opportunities
Emerging Opportunities
Green Products Health Care Niche Consumables Home Automation and
Organic foods Healthy food Wine Media Storage
Organic fibers/textiles School and govt.- Chocolate Lighting control
Alternative Energy sponsored programs Burgers Security systems
Solar Exercise Coffee houses Energy management
Biofuel Yoga Exotic salads Comfort management
Fuel cells Niche gyms Entertainment systems
Energy conservation Children Networked kitchen
Nonmedical appliances
Pre-assisted living
Assisted living transition
services
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 7–6
Figure
7.1 Sources of New Business Ideas Among Men and Women
Source: William J. Dennis, A Small Business Primer (Washington DC., National Federation of Independent Business, 1993) 27. Reprinted with permission.
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 7–7
Examining the Financial Picture
When Creating New Ventures
• Upside gain and downside loss expectations
The profits the business can make and the losses it
can suffer.
• How much money will the enterprise take in if all goes well?
• How much will it gross if operations run as expected?
• How much will it lose if operations do not work out well?
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 7–8
Acquisition of an Established Business Venture
Personal
Preferences
Acquiring an
Examination of Established Evaluation of
Opportunities Entrepreneurial the Venture
Venture
Asking Key
Questions
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 7–9
PERSONAL PREFERENCES
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license distributed with a certain product or service or otherwise on a password-protected website for classroom use. 1–10
EXAMINATION OF OPPORTUNITIES
An entrepreneur must examine available
entrepreneurs through the following sources:
TRADE SOURCES –
suppliers, distributors,
manufacturers, trade
associations
© 2017 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a
license distributed with a certain product or service or otherwise on a password-protected website for classroom use. 1–11
EVALUATION OF THE SELECTED VENTURES
Specific factors of the venture
• Business environment
• Business assets
© 2017 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a
license distributed with a certain product or service or otherwise on a password-protected website for classroom use. 1–12
ASKING KEY QUESTIONS
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license distributed with a certain product or service or otherwise on a password-protected website for classroom use. 1–13
Advantages of Acquiring an Ongoing Venture
Buying an
Ongoing Venture
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 7–14
Negotiating the Deal
Information
Factors Affecting
Time Pressure
Negotiations
Alternatives
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 7–15
INFORMATION
- The most critical element during
negotiations.
(performance of the company, nature of
its competition, condition of the market)
© 2017 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a
license distributed with a certain product or service or otherwise on a password-protected website for classroom use. 1–16
TIME
Source: https://www.messagingservice.com/resources/pressures-on-small-business-owners/
© 2017 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a
license distributed with a certain product or service or otherwise on a password-protected website for classroom use. 1–18
ALTERNATIVES
Source: https://www.messagingservice.com/resources/pressures-on-small-business-owners/
© 2017 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a
license distributed with a certain product or service or otherwise on a password-protected website for classroom use. 1–19
Considerations When Buying a Business
• Request that the seller retain a minority interest
in the business or establish the final purchase
price dependent on the performance of the
business over a three-to-five-year span.
• Be wary of any promises made without written
corroboration.
• Spend time reconstructing financial statements to
determine how much cash is actually available.
• Interview the owner, vendors, competitors,
customers, and employees.
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 7–20
Franchising: The Hybrid
• Franchising
Any arrangement in which the owner of a trademark,
trade name, or copyright has licensed others to use it
in selling goods or services
• Franchisee
A purchaser of a franchise
• Franchisor
The seller of the franchise
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 7–21
How Franchising Works
• Franchisee Obligations:
1. Make a financial investment in the operation.
2. Obtain and maintain a standardized inventory
and/or equipment package usually purchased
from the franchisor.
3. Maintain a specified quality of performance.
4. Follow a franchise fee as well as a percentage
of the gross revenues.
5. Engage in a continuing business relationship.
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 7–22
How Franchising Works (cont’d)
• Franchisor Provides:
1. The company name
2. Identifying symbols, logos, designs, and facilities
3. Professional management training for each
independent unit’s staff
4. Sale of merchandise necessary for the unit’s
operation, equipment to run the operation, and the
food or materials needed for the final product
5. Financial assistance, if needed
6. Continuing aid and guidance to ensure that
everything is done in accordance with the contract
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 7–23
Franchising
• Advantages • Disadvantages
Training and guidance Franchise fees
Brand-name appeal Franchisor control
A proven track record Unfulfilled promises
Financial assistance of franchisor
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 7–24
Table
7.3 Some of the Most Recognized Franchises
• Burger King
• Dairy Queen
• Days Inn
• Denny’s
• Dunkin’ Donuts
• H&R Block (Tax Preparation)
• McDonald’s
• Meineke Car Care Centers
• Papa John’s Pizza
• 7-Eleven
• Snap-on Tools
• Sports Clips (Hair Salons)
• Subway
• UPS Store (Mail Boxes Etc.)
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 7–25
Franchise Law
• Franchise Disclosure Document (FDD)
Divided into 23 categories that provide different
segments of information for prospective franchisees
Developed to provide guidance in complying with the
Franchise Disclosure Rule that requires franchisors
to make full presale
disclosure about their franchises
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 7–26
Table
7.4 The Cost of Franchising
Source: Donald F. Kuratko, “Achieving the American Dream as a Franchise,” Small Business Network 3 (July 1987): 2 (updated by author April 2015) .
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 7–27
Evaluating Franchising Opportunities
The Franchise
Opportunity Decision
Learning of
Investigating the Seeking
Franchising
Franchisor Professional Help
Opportunities
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 7–28
Part II
Initiating Entrepreneurial
Ventures
Chapter 8
Sources of Capital
for Entrepreneurial
Ventures
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 8–2
Debt Versus Equity
• Debt Financing
Secured financing of a new venture that involves a
payback of the funds plus a fee (interest for the use of
the money)
• Equity Financing
Involves the sale (exchange) of some of the
ownership interest in the venture in return for an
unsecured investment in the firm
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 8–3
Debt Financing
• Commercial Banks
Make 1–5 year intermediate-term loans secured by
collateral (receivables, inventories, or other assets)
Questions in securing a loan:
1. What do you plan to do with the money?
2. How much do you need?
3. When do you need it?
4. How long will you need it?
5. How will you repay the loan?
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 8–4
Commercial Banks
• Advantages • Disadvantages
No relinquishment of Regular (monthly)
ownership is required. interest payments are
More borrowing allows required.
for potentially greater Cash-flow problems
return on equity. can intensify because
Low interest rates of payback
reduce the opportunity responsibilities.
cost of borrowing. Heavy use of debt can
inhibit growth and
development.
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 8–5
Peer-to-Peer Lending (P2P)
• The practice of lending money to unrelated
individuals, or “peers,” without going through a
bank or traditional financial institution.
Are often Internet-based sites that pool money from
investors willing to lend capital at agreed-upon rates.
Fees are applied for brokering and servicing loans.
• Possible dangers
Low funding success rate
Business plan disclosure
No ongoing counseling relationship
Potential tax liability
Uncertain regulatory environment
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 8–6
Other Debt Financing Sources
• Trade Credit
Credit given by suppliers who sell goods on account
• Finance Companies
Asset-based lenders that lend money against assets
such as receivables, inventory, and equipment
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 8–7
Table
8.1 Common Debt Sources
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 8–8
Equity Financing
• Money invested in the venture with no legal
obligation for entrepreneurs to repay the principal
amount or pay interest on it
• Requires sharing the ownership and profits with
the funding source
• Much safer option than for new ventures than
debt financing
• Owner must be willing to give up part of the
ownership in return for funding
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 8–9
Equity Financing (cont’d)
• Funding sources: public offering and private
placement
• Gives investors a share of the ownership:
• Loan with warrants provide the investor with the right to buy
stock at a fixed price at some future date.
• Convertible debentures are unsecured loans that can be
converted into stock.
• Preferred stock is equity that gives investors a preferred
place among the creditors in the event the venture is
dissolved.
• Common stock is the most basic form of ownership and is
often are sold through public or private offerings.
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 8–10
Public Offering
• “Going public” refers to a corporation’s raising
capital through the sale of its securities on the
stock markets.
• Initial Public Offerings (IPOs): new issues of
common stock
• Advantages • Disadvantages
Size of capital amount Costs
Liquidity Disclosure
Value Requirements
Image Shareholder pressure
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 8–11
Private Placements
• Regulation D
Securities and Exchange Commission (SEC)
regulations for reports and statements required when
selling stock to private parties—friends, employees,
customers, relatives, and professionals
Defines separate exemptions, which are based on the
amount of money being raised:
• Rule 504: placements up to $1 million
• Rule 505: placements of up to $5 million
• Rule 506: placements in excess of $5 million
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 8–12
Private Placements (cont’d)
• Accredited Purchaser
Regulation D uses the term “accredited purchaser.”
Included in this category are the following:
• Institutional investors such as banks, insurance companies,
venture capital firms
• Any person who buys at least $150,000 of the offered security
and whose net worth, including that of his or her spouse, is at
least 5 times the purchase price
• Any person who, together with his or her spouse, has a net
worth in excess of $1 million at the time of purchase
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 8–13
“Sophisticated” Investors
• Wealthy individuals who invest regularly in new
and early- and late-stage ventures
• Knowledgeable about the technical and
commercial opportunities and risks of the
business in which they invest
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 8–14
Crowdfunding
• Seeks funding for a venture by raising monetary
contributions from a large number of people,
usually by the Internet
• Three principal parts:
The entrepreneur who proposes the idea and/or
venture to be funded
The individual or groups who support the idea
A moderating organization (the “platform”) that brings
the parties together to launch the idea
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 8–15
Crowdfunding (cont’d)
• Two distinct forms:
Rewards crowdfunding—The entrepreneur seeks a
target amount of funding to launch a business concept
without incurring debt or sacrificing equity and in
return for the donation, the entrepreneur provides
some type of gift or incentive.
Equity crowdfunding—The entrepreneur shares equity
in the venture, usually in its early stages, in exchange
for the money pledged.
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 8–16
Dispelling Venture Capital Myths
• Myth 1: Venture capital firms want to own control of your
company and tell you how to run the business.
• Myth 2: Venture capitalists are satisfied with a
reasonable return on investment.
• Myth 3: Venture capitalists are quick to invest.
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 8–17
Criteria for Evaluating
New-Venture Proposals (cont’d)
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 8–18
Venture Capitalist Evaluation Process
• Stage 1: Initial Screening
This is a quick review of the basic venture to see if it meets the
venture capitalist’s particular interests.
• Stage 2: Evaluation of the Business Plan
This is where a detailed reading of the plan is done in order to
evaluate the factors mentioned earlier.
• Stage 3: Oral Presentation
The entrepreneur verbally presents the plan to the venture
capitalist.
• Stage 4: Final Evaluation
After analyzing the plan and visiting with suppliers, customers,
consultants, and others, the venture capitalist makes a final
decision.
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 8–19
Table
8.6 Angel Investor
Source: Jeffrey Sohl, University of New Hampshire’s Center for Venture Research, 2015; and the Halo Report, 2014.
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 8–20
Informal Risk Capital: Angel Financing
• Business Angel Financing
Wealthy individuals who are looking for investment
opportunities.
• They are referred to as “business angels” or informal
risk capitalists.
• Types of Angel Investors
Corporate angels
Entrepreneurial angels
Enthusiast angles
Micromanagement angels
Professional angels
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 8–21
Table
8.7 Pros and Cons of Dealing with Angel Investors
Pros Cons
1. Angels engage in smaller 1. Angels offer no additional
financial deals. investment money.
2. Angels prefer seed stage or 2. Angels cannot offer any national
start-up stage. image.
3. Angels invest in various industry 3. Angels lack important contacts
sectors. for future leverage.
4. Angels are located in local 4. Angels may want some decision
geographic areas. making with the entrepreneur.
5. Angels are genuinely interested 5. Angels are getting more
in the entrepreneur. sophisticated in their investment
decisions.
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 8–22
REVENUE MODELS,
PRICING STRATEGIES, &
PROJECTED FINANCIAL
STATEMENT
Prof. Ma. Elena C. Estebal
Intended Learning Outcomes
◦ At the end of the session, the students are expected to
be able to:
◦ identify the revenue model applicable to their venture
proposals; and
◦ determine the most appropriate pricing strategy for
their products
REVENUE MODELS
Revenue Model
Chapter 9
Legal Challenges
for Entrepreneurial
Ventures
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 9–2
VIDEO INTRODUCTION
© 2017 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a
license distributed with a certain product or service or otherwise on a password-protected website for classroom use. 1–3
Intellectual Property Protection: Patents
• Patent
Provides the owner with exclusive rights to hold,
transfer, and license the production and sale of the
product or process as an intellectual property right.
Design patents last for 14 years; all others last for 20
years.
Intellectual property rights result of a unique
discovery.
• What items qualify for patent protection?
Processes, machines, products, plants, compositions
of elements (chemical compounds), and
improvements on already existing items
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 9–4
Securing a Patent: The Application
• Patent Application
Specification: the text of a patent and may include any
accompanying illustrations
• An introduction explaining why the invention will be useful
• A description of prior art considered similar to the invention
• A summary of the essence of the technology/invention, its
differences from prior art and requisite features
• A description of the invention, including anything remotely
relevant, reference to variations, and number bounds
• Examples and/or experimental results, in full detail
Claims: a series of short paragraphs, each of which
identifies a particular feature or combination of
features that is protected by the patent
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 9–5
Intellectual Property Protection: Copyrights
• Copyright
Provides exclusive rights to creative individuals for
the protection of their literary or artistic productions
Duration: life of the author plus 70 years
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 9–6
Understanding Copyright Protection
• Copyright Protection
The material must be in a tangible form so it can be
communicated or reproduced.
It also must be the author’s own work and thus the
product of his or her skill or judgment.
Formal registration of a copyright is with the Copyright
Office of the Library of Congress.
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 9–7
Understanding Copyright Protection (cont’d)
• Fair Use Doctrine
Reproduction of a copyright work for purposes such
as criticism, comment, news reporting, teaching
(including multiple copies for classroom use),
scholarship, or research is not an infringement of
copyright
• Protected Ideas?
The Copyright Act specifically excludes copyright
protection for any “idea, procedure, process, system,
method of operation, concept, principle, or discovery,
regardless of the form in which it is described,
explained, illustrated, or embodied.”
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 9–8
Intellectual Property Protection: Trademarks
• Trademark
A distinctive name, mark, symbol, or motto
identified with a company’s product(s) and
registered at the Patent and Trademark Office
• Advantages of Trademark Registration
Nationwide constructive notice of the owner’s right
to use the mark
Bureau of Customs protection against importers
using the mark
Incontestability of the mark after five years
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 9–9
Trademarks
• Trademark Duration
Current registrations are good for 10 years with the
possibility for continuous renewal every 10 years.
A trademark may be invalidated in four specific ways:
• Cancellation proceedings
• Cleaning-out procedure
• Abandonment
• Generic meaning
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 9–10
Trademarks (cont’d)
• Trade Secrets
Business processes and information that cannot
be patented, copyrighted, or trademarked but
makes an individual company unique and has
value to a competitor could be a trade secret
• Information is considered a trade secret:
If it is not known by the competition.
If the business would lose its advantage if the
competition were to obtain it.
If the owner has taken reasonable steps to protect
the secret from disclosure.
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 9–11
Trademarks (cont’d)
• Examples of Trade Secrets:
Customer lists
Strategic plans
Research and development
Pricing information
Marketing techniques
Production techniques
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 9–12
Primary Legal Forms of Organization
Corporation
Partnership
Sole proprietorship
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 9–13
Table
9.2 Forms of Intellectual Property
Patent Copyright
DEFINITION A grant from the government that An intangible property right granted to authors and
gives an inventor exclusive rights to originators of a literary work or artistic production that
an invention. falls within specified categories.
REQUIREMENTS An invention must be: Literary or artistic works must be:
1. Novel. 1. Original.
2. Not obvious. 2. Fixed in a durable medium that can be perceived,
3. Useful. reproduced, or communicated.
3. Within a copyrightable category.
TYPES OR 1. Utility (general). 1. Literary works (including computer programs).
CATEGORIES 2. Design. 2. Musical works.
3. Plant (flowers, vegetables, and 3. Dramatic works.
so on). 4. Pantomime and choreographic works.
5. Pictorial, graphic, and sculptural works.
6. Films and audiovisual works.
7. Sound recordings.
HOW ACQUIRED By filing a patent application with Automatic (once in tangible form); to recover for
the U.S. Patent and Trademark infringement, the copyright must be registered with the
Office and receiving that office’s U.S. Copyright Office.
approval.
Source: Frank B. Cross and Roger LeRoy Miller, West’s Legal Environment of Business, 4th ed. C 2001 Cengage Learning; see also Roger LeRoy Miller and Frank B.
Cross, The Legal Environment Today: Business in Its Ethical, Regulatory, E-Commerce, and Global Setting, 8th ed. (Mason, OH: South-Western/Cengage, 2016).
Reprinted with permission.
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 9–14
Table
9.2 Forms of Intellectual Property (cont’d)
Trademarks
(Service Marks and Trade Dress) Trade Secrets
DEFINITION Any distinctive word, name, symbol, or device (image Any information (including formulas, patterns,
or appearance), or combination thereof, that an entity programs, devices, techniques, and processes) that
uses to identify and distinguish its goods or services a business possesses and that gives the business
from those of others. an advantage over competitors who do not know
the information or process.
REQUIREMENTS Trademarks, service marks, and trade dresses must Information and processes that have commercial
be sufficiently distinctive (or must have acquired a value, that are not known or easily ascertainable by
secondary meaning) to enable consumers and others the general public or others, and that are
to distinguish manufacturer’s, seller’s, or business reasonably protected from disclosure.
user’s products or services from those of competitors.
TYPES OR 1. Strong, distinctive marks (such as fanciful, 1. Literary works (including computer programs).
CATEGORIES arbitrary, or suggestive marks). 2. Musical works.
2. Marks that have acquired a secondary meaning 3. Dramatic works.
by use. 4. Pantomime and choreographic works.
3. Other types of marks, including certification marks 5. Pictorial, graphic, and sculptural works.
and collective marks. 6. Films and audiovisual works.
4. Trade dress (such as a distinctive decor, menu, 7. Sound recordings.
style, or type of service).
HOW ACQUIRED 1. At common law, ownership is created by use of Through the originality and development of
mark. information and processes that are unique to a
2. Registration (either with the U.S. Patent and business, that are unknown by others, and that
Trademark Office or with the appropriate state would be valuable to competitors if they knew of the
office) gives constructive notice of date of use. information and processes..
Source: Frank B. Cross and Roger LeRoy Miller, West’s Legal Environment of Business, 4th ed. C 2001 Cengage Learning; see also Roger LeRoy Miller and Frank B.
Cross, The Legal Environment Today: Business in Its Ethical, Regulatory, E-Commerce, and Global Setting, 8th ed. (Mason, OH: South-Western/Cengage, 2016).
Reprinted with permission.
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 9–15
Table
9.2 Forms of Intellectual Property (cont’d)
Patent Copyright
RIGHTS An inventor has the right to make, use, sell, assign, or The author or originator has the exclusive
license the invention during the duration of the right to reproduce, distribute, display,
patent’s term. The first to invent has patent rights. license, or transfer a copyrighted work.
DURATION 20 years from the date of application; for design 1. For authors: the life of the author, plus 70 years.
patents, 14 years. 2. For publishers: 95 years after the date of
publication or 120 years after creation.
CIVIL REMEDIES Monetary damages, which include reasonable Actual damages, plus profits received by the
FOR royalties and lost profits, plus attorneys’ fees. infringer; or statutory damages of not less than
INFRINGEMENT (Treble damages are available for intentional $500 and not more than $20,000 ($100,000, if
infringement.) infringement is willful); plus costs and attorneys’
fees.
Source: Frank B. Cross and Roger LeRoy Miller, West’s Legal Environment of Business, 4th ed. C 2001 Cengage Learning; see also Roger LeRoy Miller and Frank B.
Cross, The Legal Environment Today: Business in Its Ethical, Regulatory, E-Commerce, and Global Setting, 8th ed. (Mason, OH: South-Western/Cengage, 2016).
Reprinted with permission.
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 9–16
Table
9.2 Forms of Intellectual Property (cont’d)
Trademarks
(Service Marks and Trade Dress) Trade Secrets
RIGHTS The owner has the right to use the mark or trade The owner has the right to sole and exclusive use of
dress and to exclude others from using it. The right of the trade secrets and the right to use legal means to
use can be licensed or sold (assigned) to another. protect against misappropriation of the trade secrets
by others. The owner can license or assign a trade
secret.
DURATION Unlimited, as long as it is in use. To continue notice Unlimited, as long as not revealed to others.
by registration, the registration must be renewed by
filing.
CIVIL REMEDIES 1. Injunction prohibiting future use of mark. Monetary damages for misappropriation (the
FOR 2. Actual damages, plus profits received by the Uniform Trade Secrets Act permits punitive
INFRINGEMENT infringer (can be increased to three times the damages up to twice the amount of actual damages
actual damages under the Lanham Act). for willful and malicious misappropriation); plus
3. Impoundment and destruction of infringing costs and attorneys’ fees.
articles.
4. Plus costs and attorneys’ fees.
Source: Frank B. Cross and Roger LeRoy Miller, West’s Legal Environment of Business, 4th ed. C 2001 Cengage Learning; see also Roger LeRoy Miller and Frank B.
Cross, The Legal Environment Today: Business in Its Ethical, Regulatory, E-Commerce, and Global Setting, 8th ed. (Mason, OH: South-Western/Cengage, 2016).
Reprinted with permission.
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 9–17
Sole Proprietorships
• Sole Proprietorship
A business that is owned and operated by one
person. The enterprise has no existence apart
from its owner.
To establish a sole proprietorship, a person merely
needs to obtain whatever local and state licenses are
necessary to begin operations.
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 9–18
Sole Proprietorships (cont’d)
• Advantages • Disadvantages
Ease of formation Unlimited liability
Sole ownership of profits Lack of continuity
Decision making and Less available capital
control vested in one Relative difficulty
owner obtaining long-term
Flexibility financing
Relative freedom from Relatively limited
governmental control viewpoint and
Freedom from corporate experience
business taxes
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 9–19
Partnerships
• Partnership
An association of two or more persons acting
as co-owners of a business for profit.
The Revised Uniform Partnership Act (RUPA) acts as
the guide for legal requirements in forming
partnerships.
• Articles of Partnership
Clearly outline the financial and managerial
contributions of the partners and carefully delineate
the roles in the partnership relationship.
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 9–20
Articles of Partnership Items
• Duration of agreement
• Character of partners (general or limited, active or silent)
• Division of profits and losses
• Death of a partner (dissolution and windup)
• Release of debts
• Business expenses (method of handling)
• Authority (individual partner’s authority on business conduct)
• Settlement of disputes
• Additions, alterations, or modifications of partnership
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 9–21
Partnerships (cont’d)
• Advantages • Disadvantages
Ease of formation Unlimited liability of
Direct rewards at least one partner
Growth and Lack of continuity
performance facilitated Relative difficulty
Flexibility obtaining large sums
of capital
Relative freedom from
governmental control Bound by the acts of
and regulation general partner
Possible tax advantage Difficulty of disposing
of partnership interest
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 9–22
Corporations
• Corporation
“An artificial being, invisible, intangible, and
existing only in contemplation of the law.”
–Supreme Court Justice John Marshall
As such, a corporation is a separate legal entity
apart from the individuals who own it.
• Forming a Corporation
Subscriptions for capital stock must be taken
and a tentative organization created.
Approval (a charter) must be obtained from the
secretary of state in the state in which the
corporation is to be formed.
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 9–23
Corporations (cont’d)
• Advantages • Disadvantages
Limited liability Activity restrictions
Transfer of ownership Lack of representation
Unlimited life Regulation
Relative ease of Organizing expenses
securing capital in Double taxation
large amounts
Increased ability and
expertise
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 9–24
Table
9.3 General Characteristics of Forms of Business
Limited Liability
Sole Limited Liability Limited Limited Limited Liability
Proprietorship Partnership Partnership Partnership Partnership Corporation S Corporation Company
Formation When one By agreement of By agreement of By agreement of By agreement of By agreement of By agreement of By agreement of
person owns a owners or by owners; must owners; must owners; must owners; must owners; must owners; must
business default when two comply with comply with comply with comply with comply with comply with
without or more owners limited liability limited limited liability corporation corporation state; limited liability
forming a conduct business partnership partnership limited statute must elect S company statute
corporation or together without statute statute partnership Corporation
LLC forming a limited statute status under
partnership, an Subchapter S of
LLC or a Internal Revenue
corporation Code
Owner Liability Unlimited Unlimited Mostly limited to Unlimited for Limited to capital Limited to capital Limited to capital Limited to capital
capital general partners; contribution contribution contribution contribution
contribution limited to capital
contribution for
limited partners
Transferability None None None None, unless None, unless Freely Freely None, unless
of Owners’ agreed otherwise agreed otherwise transferable, transferable, agreed otherwise
Interest although although
shareholders may shareholders
agree otherwise usually agree
otherwise
Source: Jane P. Mallor, A. James Barnes, Thomas Bowers, and Arlen W. Langvardt, Business Law: The Ethical, Global, and E-Commerce Environment, 16th ed. (New York: McGraw
Hill Irwin, 2016), 995. © The McGraw-Hill Companies, Inc.
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 9–25
Table
9.3 General Characteristics of Forms of Business (cont’d)
Limited Liability
Sole Limited Liability Limited Limited Limited Liability
Proprietorship Partnership Partnership Partnership Partnership Corporation S Corporation Company
Federal Only sole Only partners Usually only Usually only Usually only Corporation Only shareholders Usually only
Income proprietor taxed partners taxed; partners taxed; partners taxed; taxed; taxed members taxed;
Taxation taxed may elect to be may elect to be may elect to be shareholders may elect to be
taxed like a taxed like a taxed like a taxed on taxed like a
corporation corporation corporation dividends (double corporation
tax)
Source: Jane P. Mallor, A. James Barnes, Thomas Bowers, and Arlen W. Langvardt, Business Law: The Ethical, Global, and E-Commerce Environment, 16th ed. (New York:
McGraw Hill Irwin, 2016), 995. © The McGraw-Hill Companies, Inc.
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 9–26
Specific Forms of Partnerships
and Corporations (cont’d)
• Limited Partnerships
Two or more partners without responsibility for management
and without liability for losses beyond their investment with the
right to share in the profits
• Formed under The Uniform Limited Partnership Act (ULPA)
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 9–27
Specific Forms of Partnerships
and Corporations (cont’d)
• S Corporation
Takes its name from Subchapter S of the Internal
Revenue Code.
Commonly known as a “tax option corporation”—it
is taxed similarly to a partnership.
Avoids the imposition of income taxes at the
corporate level yet retain the benefits of a
corporate form (especially the limited liability).
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 9–28
Specific Forms of Partnerships
and Corporations (cont’d)
• Limited Liability Company (LLC)
A hybrid form of business enterprise that offers the
limited liability of a corporation but the tax advantages
of a partnership.
Disadvantage is that LLC statutes differ from state to
state, and thus any firm engaged in multi-state
operations may face difficulties.
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 9–29
Specific Forms of Partnerships
and Corporations (cont’d)
• B Corporations
A new way for businesses to solve critical social and
environmental problems by addressing two critical
problems:
• Corporate laws that make it difficult for businesses to
consider employee, community, and environmental interests
in their decision making
• The lack of transparent standards that can make it difficult to
tell the difference between a socially proactive company and
just good marketing
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 9–30
Specific Forms of Partnerships
and Corporations (cont’d)
• L3C
Low-profit, limited liability company that facilitates
investments in socially beneficial, for-profit ventures
Designed to attract private investments and
philanthropic capital in ventures designed to provide a
social benefit
Explicit primary charitable mission and only a
secondary profit concern
Able to form flexible partnerships where tiered
ownership rights are set to meet the requirements of
each partner
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 9–31
Part III
Developing the
Entrepreneurial Plan
Chapter 10
Marketing Challenges
for Entrepreneurial
Ventures
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 10–2
Marketing Terms
• Market
A group of consumers (potential customers) who
have purchasing power and unsatisfied needs.
A new venture will survive only if a market exists
for its product or service.
• Marketing Research
The gathering of information about a particular
market, followed by analysis of that information.
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 10–3
Defining the Research Purpose and Objectives
• Where do potential customers go to purchase
the good or service in question?
• Why do they choose to go there?
• What is the size of the market?
How much of it can the business capture?
• How does the business compare with
competitors?
• What impact does the business’s promotion
have on customers?
• What types of products or services are
desired by potential customers?
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 10–4
Gathering Information
• Secondary Data
Information that has already been compiled.
• Advantage: Less expensive and available
• Disadvantages: outdated, lacks specificity,
questionable validity
• Sources: internal and/or external sources
• Primary Data
New information that is gathered specifically for the
research at hand.
• Surveys
• Experimentation
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 10–5
Quantitative versus Qualitative
Marketing Research
• Quantitative Research • Qualitative research
Involves empirical Requires smaller sample
assessments that work from size as it involves the
numerical measurements and researcher into the process
analytical approaches to and is able to delve deeper
compare the results. into the questions with the
The researcher is an respondents.
uninvolved observer so that Relies less on analytical
the results are testing, and the researcher
Requires larger samples to is engaged in the process,
be able to perform the the results are considered
statistical analyses. “subjective.”
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 10–6
Interpreting and Reporting the Information
• Data organized and interpreted is information.
Tables, charts, graphs
Descriptive statistics—mean, mode, median
• Market research subject areas:
Sales
Distribution
Markets
Advertising
Products
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 10–7
Inhibitors to Market Research
• Mistaken beliefs that inhibit the use of marketing
research:
Cost: research is too expensive.
Complexity: research techniques rely on overly
complex sampling, surveying, and statistical analysis.
Strategic Decisions: only major strategic decisions
need to be supported through marketing research.
Irrelevancy: research data will contain either
information that merely supports what is already
known or irrelevant information.
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 10–8
Social Media Marketing
• Social Media Marketing
The use of social networks, online communities,
blogs, wikis, and other online collaborative media
tools for marketing purposes.
• Effective Social Media Marketing
Create value with an event, a video, a tweet, or a blog
entry, that attracts attention and becomes viral.
Enable customers to promote a message themselves
with multiple online social media venues.
Encourage user participation and dialogue that fully
engages customers with online conversations.
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 10–9
Key Distinctions of Social Media Marketing
• Control Versus Contributions
Social medial marketing emphasizes
audience contribution and relinquishes
organizational control over large parts of the
content.
• Trust Building
Firms cannot fully control the content users
create, development of trusting relationships
is required.
• Two-Way Communication
Social media creates an ongoing interactive
conversation between the firm and the
customer.
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 10–10
Developing a Social Media Marketing Plan
Listen
Monitor Identify
Convert Categorize
Contribute Appraise
Collaborate Implement
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 10–11
Mobile Marketing
• Mobile marketing applications allow the creation
and exchange of user-generated content and a
plethora of marketing opportunities, such as text
messaging, mobile applications, and mobile
advertising via Common mobile computing
devices include cell phones, PDAs, smartphones,
tablet PCs, and netbooks.
© 2017 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a
license distributed with a certain product or service or otherwise on a password-protected website for classroom use. 1–12
Mobile Marketing
Integrate
Mobile Social
Initiate Media Strategy: Involve
The Four I’s
Individualize
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 10–13
Entrepreneurial Tactics in Market Research
Guerrilla
Marketing
Archival Insights in
Research Ordinary Patterns
Blog Technological
Monitoring Tools
Focus Web-Based
Groups Surveys
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 10–14
• Guerilla Marketing – collecting market research
information using creative ways
• Insights in Ordinary Patterns – which time and day of
the week customers purchase? How?
• Technological Tools – software to determine how
many attempts to place in carts result to actual
purchase
• Customer Observation –
• Obtrusive – customers are ask to identify their
preferences
• Unobtrusive – counting cars as they pass the street
© 2017 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a
license distributed with a certain product or service or otherwise on a password-protected website for classroom use. 1–15
• Web-Based Survey – Pizzahut
• Focus Group Interviews – gathering of 6-10
customers for in depth discussion
• Lead User Research – finding people who have
needs but no solution have exist (with ideas but not
yet developed)
• Blog Monitoring – simple content analysis on themes
that appears on blog discussions
• Archival Research – search written documents,
magazines, videos, patent records as they can reveal
vital insights to creative researcher
© 2017 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a
license distributed with a certain product or service or otherwise on a password-protected website for classroom use. 1–16
Developing the Marketing Concept
• Marketing Philosophies
Production-driven philosophy
Sales-driven philosophy
Consumer-driven philosophy
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 10–17
Developing the Marketing Concept (cont’d)
• Market Segmentation
The process of identifying a specific set
of characteristics that differentiate one
group of consumers from the rest.
Demographic variables
• Age, marital status, sex, occupation, income,
and location
Benefit variables
• Convenience, cost, style, trends (depending
on the nature of the particular new venture)
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 10–18
Consumer Behavior
• Consumer Behavior
The types and patterns of consumer characteristics:
• Personal characteristics
• Psychological characteristics
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 10–19
Table
10.4 Changing Priorities and Purchases in the Family Life Cycle
Courting: 20s Self and other; pair Furniture and furnishings, entertainment and
bonding; career entertaining, savings
Nest building: 20s Babies and career Home, garden, do-it-yourself and items, baby-care
early 30s products, insurance
Full nest: 30–50s Children and others; Children’s food, clothing, education, transportation,
career; midlife crisis orthodontics; career and life counseling
Empty nest: 50–75 Self and others; Furniture and furnishings, entertainment, travel,
relaxation hobbies, luxury automobiles, boats, investments
Sole survivor: 70–90 Self; health; loneliness Health care services, diet, security and comfort
products, TV and books, long-distance telephone
services
Source: Peter R. Dickson, Marketing Management, 1st ed., © 1994 Cengage Learning; see also William M. Pride and O. C. Ferrell, Marketing 18th ed. (Mason, OH:
Cengage/South-Western, 2016).
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 10–20
Developing a Marketing Plan
A marketing plan is the process of determining a clear,
comprehensive approach to the creation of customers.
• Current Marketing Research—determining who the customers are,
what they want, and how they buy.
• Current Sales Analysis—promoting and distributing products
according to marketing research findings.
• Marketing Information System—collecting, screening, analyzing,
storing, retrieving, and disseminating marketing information on which
to base plans, decisions, and actions.
• Sales Forecasting—coordinating personal judgment with reliable
market information.
• Evaluation—identifying and assessing deviations from marketing
plans.
• Final Considerations for Entrepreneurs—marketing plans must be
based on the venture’s specific goals.
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 10–21
Pricing in the Social Media Age
Freemium Model
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 10–22
Table
10.5 Pricing for the Product Life Cycle
Customer demand and sales volume will vary with the development of a product. Thus, pricing for products needs to be adjusted at each stage of
their life cycle. The following outline provides some suggested pricing methods that relate to the different stages in the product life cycle. With this
general outline in mind, potential entrepreneurs can formulate the most appropriate pricing strategy.
Introductory Stage
Unique product Skimming—deliberately setting a high price to Initial price set high to establish a quality image, to
maximize short-term profits provide capital to offset development costs, and to
allow for future price reductions to handle
competition
Nonunique product Penetration—setting prices at such a low level Allows quick gains in market share by setting a price
that products are sold at a loss below competitors’ prices
Growth Stage Consumer pricing—combining penetration and Depends on the number of potential competitors,
competitive pricing to gain market share; depends size of total market, and distribution of that market
on consumer’s perceived value of product
Maturity Stage Demand-oriented pricing—following a flexible Sales growth declines; customers are very price-
strategy that bases pricing decisions on the level sensitive demand level for the product
of consumer demand
Decline Stage Loss leader pricing—pricing the product below Product possesses little or no attraction to
cost in an attempt to attract customers to other customers; the idea is to have low prices bring
products customers to newer product lines
Source: Adapted from Colleen Green, “Strategic Pricing,” Small Business Reports (August 1989): 27–33; updated for Accuracy February, 2015.
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 10–23
6.1 Understanding the Key Financial Statements
Basic financial statements an entrepreneur needs to be familiar with are; the balance
sheet, the income statement, and the cash-flow statement.
The Balance Sheet Reports a business’s financial position at a specific time.
The balance sheet is divided into two parts:
o The financial resources owned by the firm
o The claims against these resources
Current Assets
Cash and other assets expected to be turned into cash, sold, or used up during a
normal operating cycle (cash, accounts receivable, inventory, prepaid expenses)
Fixed Assets
Land, building, equipment, and other assets expected to remain with the firm for an
extended period; they are not totally used up in the production of the firm’s goods and
services.
Current Liabilities
Obligations due and payable during the next year or within the operating cycle
(accounts payable, notes payable, taxes payable, and loans payable).
Long-Term Liabilities
Obligations not due or payable for at least one year or not within the current operating
cycle (bank loans).
Contributed Capital
When a corporation is owned by individuals who have purchased stock in the business;
various kinds of stock can be sold by a corporation, the most typical being common
stock and preferred stock.
Retained Earnings
The accumulated net income over the life of the corporation to date; every year this
amount increases by the profit the firm makes and keeps within the company.
WHY THE BALANCE SHEET ALWAYS BALANCES
The balance sheet always balances because if something happens on one side of the
balance sheet, it is offset by something on the other side.
A Credit Transaction
When a company orders materials from a supplier, their inventory goes up
and accounts payable also goes up by the amount the supplier charged. The increase
in current assets is offset by an increase in current liabilities.
When the bill is paid by the company by issuing a check, cash declines by the billed
amount. At the same time, accounts payable decreases by this same amount. Again,
these are offsetting transactions, and the balance sheet remains in balance.
A Bank Loan
A company may have an outstanding bank loan of $200,000 in 2018. If the company
increases this loan by $110,000 in 2016, cash goes up by $110,000, and bank loan
increases by the same amount. In addition, if the firm uses this $110,000 to buy new
machinery, cash decreases by $110,000 and equipment increases by the same
amount.
A Stock Sale
A company issues and sells shares of common stock. The balance sheet action shows
that common stock increases as well as cash.
The Income Statement
Shows the change that has occurred in a firm’s position as a result of its operations over
a specific period.
Revenue: obtained every time a business sells a product or performs a service
Expenses: major expenses, inclusive of costs of goods sold
Net income: excess of revenue over expenses
UNDERSTANDING THE INCOME STATEMENT
The typical income statement has five major sections: (1) sales revenue, (2) cost of
goods sold, (3) operating expenses, (4) financial expense, and (5) income taxes
estimated.
Revenue—sales revenue is often referred to as gross revenue.
Cost of Goods Sold—the cost of goods for a given period equals the beginning
inventory plus any purchases the firm makes minus the inventory on hand at the end of
the period.
Operating Expenses—major expenses, exclusive of costs of goods sold, are classified
as operating expenses. Expenses often are divided into two broad subclassifications:
selling expenses and administrative expenses.
Financial Expense—financial expense is the interest expense on long-term loans.
Estimated Income Taxes— corporations pay estimated income taxes.
The Cash-Flow Statement
The cash-flow statement shows the effects of a company’s operating, investing,
and financing activities on its cash balance.
Key questions answered by the cash-flow statement:
o How much cash did the firm generate from operations? Operating cash flows:
cash generated from or used in the course of business operations of the firm.
o How did the firm finance fixed capital expenditures? Financing activities: cash
flow effect of financing decisions of the firm (sale of stocks and bonds,
repurchase of securities, and payment of dividends)
o How much new debt did the firm add? Investing activities: cash flow effects from
long-term investing activities, such as purchase or sale of plant and equipment
Income statements—done first, as in normal accounting. The firm will have already
prepared the pro forma income statements for each month in the budget period.
Balance sheet— followed by the income statement as in the normal accounting
cycle but is more complex. The last balance sheet prepared before the budget
period began, the operating budget, and the cash-flow budget are needed to
prepare it.
6.4 Capital Budgeting
A technique the entrepreneur can use to help plan for capital expenditures. The first
step is to identify cash flows and timing. The second step is to obtain reliable estimates
of savings and expenses.
There are three common methods used in capital budgeting.
Payback Method
Easiest
The length of time required to “pay back” the original investment is the determining
criterion.
A problem that occurs is that it ignores cash flows beyond payback period.
This technique helps to minimize some of the shortcomings of the payback method
by recognizing the future cash flows beyond the payback period.
This concept works on the premise that a dollar today is worth more than a dollar in
the future—how much more depends on the applicable cost of capital for the firm.
This method is similar to NPV in that the future cash flows are discounted. They are
discounted at a rate that makes the NPV of the project equal to zero. This rate is
what is referred to as the internal rate of return on the project. The project with the
highest IRR is then selected. Thus, a project that would be selected under the NPV
method would also be selected under the IRR method.
One of the drawbacks to using the IRR method is the difficulty that can be
encountered when using the technique.