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BY
MADELEINE BURRY
Updated November 20, 2019
If you're wondering how much of a difference word choice can make, just consider
which of these two responses makes a better impression: "I helped brainstorm ideas for
campaigns" or "I generated ideas that were used in award-winning, successful
campaigns."
Both answers are reasonable, but one conveys significant accomplishments, and the
other is a bit forgettable.
Let's dig in to see why the second response is more powerful. To start, the word
"helped" (which is seen in the first response) is vague. To an interviewer, this could
mean that you presented a list of powerful ideas—but it could also signify that you were
a near-silent participant on a conference call to discuss the campaign. The second
option uses a more active verb—a person generating ideas is deeply involved in the
project. Plus, powerful adjectives are added; not only did you come up with ideas, but
they were good ones!
Your words during an interview convey an impression of you and your abilities. Make it
a positive one. As you practice for your next interview, keep word choice in mind. Here
are five broad types of words and phrases to integrate into your interview answers.
Passion
One of the things interviewers try to uncover is if you're just going to show up and do the
job, or if you care about your work. Will you go above and beyond your job description,
or just tick off boxes?
People who are passionate and interested can further a company in unexpected,
positive ways. They're good for morale, and also for a company's bottom line. Using
these words and phrases shows that you aren't a clock-watcher and that you're highly
engaged with your work:
Energized
Enthusiastic
Interested
Love
Motivated
Priority
Win
Responsibility
Accomplish
Coordinate
Detail-oriented
Effective
Efficient
Maintained
Met the deadline
On time
Organize
Practical
Prepare
Provide
Reorganize
Responsible
Results; Results-oriented
Satisfied the client's requests
Solution
Support
Team player
Leadership
Leadership
Accelerate
Accomplish
Build
Coordinate
Deliver
Develop
I handled that by…
Initiative
Innovative
Negotiated
Plan
Resolve
Supervise
Each industry comes with its own buzzwords. When you're outside of the field, this
jargon can be off-putting—like a secret code keeping you from following the
conversation. But if you're in the know, and the jargon is familiar, using it during
conversations is a bit like a secret handshake—it lets interviewers know you really get
the industry.
To use jargon, of course, you'll have to understand it, so if you're new to an industry or
field, read up on familiarize yourself with it. Follow people in the industry on Twitter,
connect with them on LinkedIn, and seek out relevant blogs and videos.
Words Reflecting Company Values
Want to show a company you're a good fit? Mirror the words the company uses to
describe itself. Very likely, these same catchphrases are used frequently in internal
communications and company-wide meetings.
Even if interviewers don't consciously realize that you're reflecting their own words back,
it'll make a subtle, positive impression. Examine the language on the company's "About
Me" page on their website, on social media pages, and within the job advertisement.
You can also choose synonyms to avoid sounding too much like you've memorized the
company's own copy. This will help interviewers know that you understand what they're
looking for.
This isn't the SATs—no need to memorize a long list of words using flashcards! Instead,
as you practice your responses to common interview questions, keep an ear out for
your verb choices. Do "help" and "assist" keep coming up? Opt for more powerful verbs
instead. Choose strong descriptive words and phrases, too. A project can be a success
or it can be "award winning"; it can perform well or "result in 25% jump in sales."
And keep in mind that the best words to use in your answer depends on what kind of
role you're after. If you're applying for a job as an assistant, for instance, you'll want to
incorporate lots of words that show you're responsible and get results (and focus less
on words that emphasize your leadership abilities).
Keep in mind that it's not only during interviews that word choice matter—opt
for powerful action words in your resume as well.