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  • Priscilla Christy Bastiaans Iemm 5 04320090048: Raw Score Normalized Best Competitor Our Company Target Level

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    martinus linggo
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    D QFD Excel

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    8 views3 pages

    Priscilla Christy Bastiaans Iemm 5 04320090048: Raw Score Normalized Best Competitor Our Company Target Level

    Uploaded by

    martinus linggo

    Copyright:

    © All Rights Reserved
    Download as XLSX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 3

    BASIC ASSUMPTION

    PRISCILLA CHRISTY BASTIAANS


    IEMM 5
    04320090048

    CUSTOMER NEEDS

    RAW SCORE #DIV/0! #DIV/0! #DIV/0! #DIV/0!


    NORMALIZED #DIV/0! #DIV/0! #DIV/0! #DIV/0!
    BEST COMPETITOR
    OUR COMPANY
    TARGET LEVEL
    ASIC ASSUMPTION strenght SCALE
    of 1 LOW
    relationship 3 MEDIUM
    9 HIGH
    Apply to customer needs vs Processes

    COL 4 / COL 3 COL 1 X COL 5


    1 2 3 4 5 6
    DEGREE RATING RATING MGMT IMPROVEMENT IMPORTANCE
    OF OF BEST OF OUR TARGET RATIO WEIGHT
    Importance COMPETITOR COMPANY LEVEL
    #DIV/0! #DIV/0!
    #DIV/0! #DIV/0!
    #DIV/0! #DIV/0!
    #DIV/0! #DIV/0!
    #DIV/0! #DIV/0!
    #DIV/0! #DIV/0! IMPORTANCE SUM #DIV/0!
    #DIV/0! #DIV/0! Likert Scale
    1 to 9
    apply to column 1 to 4
    Normalized

    COL 6/SUM
    7
    RELATIVE
    WEIGHT

    #DIV/0!
    #DIV/0!
    #DIV/0!
    #DIV/0!
    #DIV/0!
    #DIV/0!

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