Section 1

 Q1

 What business industry type does this best describe?

Edit answer
Your answer:
Retail and e-commerce

 Q2

 What are the 3 primary ways to migrate client data to QuickBooks Online?
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Your answer:
Use the Import Data tool
Convert data from existing QuickBooks Desktop file
Enter data manually into the QuickBooks Online forms and check registers

 Q3

 Which subscription level in QuickBooks Online would you recommend?

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Your answer:
Simple Start, Essentials, Plus, or Advanced

 Q4

 Which subscription options, if any, include bank feeds, access from any device at any time, and
integration with a wide range of apps?
Edit answer
Your answer:
QuickBooks Online Simple Start, Essentials, Plus, and Advanced

 Q5

 Which version(s) of QuickBooks Online would allow her to accomplish this?

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Your answer:
QuickBooks Online Advanced

 Q6

 Which 3 subscriptions offer your clients exclusive discounts with ProAdvisor Preferred Pricing
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 Your answer:
QuickBooks Time
QuickBooks Online
QuickBooks Online Payroll

 Q7

 What's the recommended first step to begin working with this client in QuickBooks Online?
Edit answer
Your answer:
Select Add client in QuickBooks Online Accountant

 Q8

 Which 4 sections of the Overview screen can be used to perform a high-level review?
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Your answer:
Company setup
Banking activity
Common issues
Transaction volume

 Q9

 Which option completes this statement?

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Your answer:
1. apps; 2. streamline

 Q10

 In QuickBooks Online Accountant, where in the left-hand navigation can you find the QuickStart
template to begin the client onboarding process?
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Your answer:
Work

 Q11

 What are the 5 main account types in the Chart of Accounts?

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Your answer:
Assets
Liabilities
Income
Expenses
 Equity

 Q12

 When would you recommend merging accounts to a client?

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Your answer:
When a client has added more than one of the exact same accounts unnecessarily
If two accounts are being used for the same thing

 Q13

 Where do you enable account numbers for the QuickBooks Online Chart of accounts?
Edit answer
Your answer:
Gear > Account and Settings > Advanced > Chart of accounts > Enable Account Numbers

 Q14

 What are the 4 Product/Service types that can appear on your client's purchase and sales
transactions?
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Your answer:
Inventory
Non-inventory
Service
Bundle
 Section 2
 Q1

 Which option correctly completes Step 2?

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Your answer:
Select Service

 Q2

 Which statement is true regarding the Preferred Vendor field in Product and Services items?
Edit answer
Your answer:
You can create a new vendor from the product/service information screen

 Q3

 What are 2 ways to add a customer to QuickBooks Online?

Edit answer
Your answer:
Sales > Customers > Add New
Gear icon > Import Data

 Q4

 Which of the following buttons could you use to add a new vendor or find the link to import a
vendor list into QuickBooks Online?
Edit answer
Your answer:
The New Vendor button in the Vendors tab of the Expenses screen

 Q5

 Where should you go to set up a new bank feed or link to a bank account in a client's QuickBooks
Online company?
Edit answer
Your answer:
Banking Center

 Q6

 When first setting up sales taxes for a client, what information will be prepopulated?
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 Your answer:
Company address

 Q7

 Where does the client initiate the setup of QuickBooks Payments?

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Your answer:
Gear icon > Account and settings > Payments

 Q8

 Your client wants to open a new QuickBooks Payments merchant account. From inside
QuickBooks Online, where can they go to sign up?
Edit answer
Your answer:
In the Payment tab of the Account and Settings

 Q9

 When searching for apps, which 2 methods can be used on the Find apps tab?
Edit answer
Your answer:
Search for an app box
Browse category drop-down

 Q10

 Where can a Primary admin Accountant User view the apps connected to a client's QuickBooks
Online account from within QuickBooks Online Accountant?
Edit answer
Your answer:
Left Navigation Bar > Apps > Client Apps

 Q11

 Which steps should be followed to set up the different types of payments accepted from clients?
Edit answer
Your answer:
Gear icon> All Lists > Payment Methods

 Q12

 Which are the 3 payroll options available inside QuickBooks Online companies?
Edit answer
Your answer:
QuickBooks Online Core Payroll
QuickBooks Online Premium Payroll
QuickBooks Online Elite Payroll
 Q13

 Which 3 lists will she find on the All lists window?

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Your answer:
Chart of Accounts
Payment Methods
Attachments

 Q14

 Where should she go to customize her forms?

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Your answer:
Gear icon > Custom Form Styles
 Section 3
 Q1
 Which part of QuickBooks Online will the new employee not have access to?
Edit answer
Your answer:
Employees tab

 Q2
 What could be the reason?
Edit answer
Your answer:
Your client has Business view selected in their settings

 Q3
 What are 3 benefits of adding non-QuickBooks Online clients to your Client List in QuickBooks
Online Accountant?
Edit answer
Your answer:
You can keep all client contact info, notes, and documents in one place
You can access all your ProConnect Tax Online clients from the same dashboard
You can create projects and tasks for non-QuickBooks Online clients in the Work tab to stay on
top of important client deadlines

 Q4
 Which file formats can the statement be downloaded in? Select all that apply.
Edit answer
Your answer:
CSV
PDF
 Q5
 In which team access level do users have view-only access to the QuickBooks Online Accountant
firm information, but no access to team billing, subscription billing, or the firm's books?
Edit answer
Your answer:
Basic access

 Q6
 What types of user permissions can you set up when adding a new team member in QuickBooks
Online Accountant?
Edit answer
Your answer:
Regular or custom user, Company administrator, Reports only, and Time Tracking only

 Q7
 After finishing a project, how do you change the status of that project in QuickBooks Online
Accountant?
Edit answer
Your answer:
Project > Status > Done

 Q8
 Which 3 statements about the Client request functionality are correct?
Edit answer
Your answer:
Selecting Create client request on the Work screen begins the process
Checking the Notify client checkbox means the client will be sent an email
To update the status of a client request, select the request and then the Status drop-down

 Q9
 What are the step(s) when using the Sales with Payment customer workflow?
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Your answer:
Create sales receipts deposited to the Undeposited Funds account > Create Bank Deposit

 Q10
 Which option correctly fills in these two sentences?
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Your answer:
1. To match your bank register with your bank statement; 2. the Deposit to account is
Undeposited Funds

 Q11
 What is the correct workflow?
Edit answer
Your answer:
Bill > Pay bill

 Q12
 Which common workflow error can cause duplicate expenses in QuickBooks Online?
Edit answer
Your answer:
Create a bill to record a vendor expense, and create a check to the vendor for the same expense

 Q13
 Which accountant tool in QuickBooks Online helps identify transactions that may have been
removed accidentally from the company file?
Edit answer
Your answer:
Voided/deleted transactions

 Q14
 What are the steps to create a new estimate in QuickBooks Online?
Edit answer
Your answer:
Sales > All Sales > New Transaction > Estimate
 Section 4
 Q1

 When using the Copy to Purchase Order feature from within an Estimate, where do you need to
turn on Use Purchase orders?
Edit answer
Your answer:
Account and Settings > Expenses > Purchase orders

 Q2

 Where can you initiate a Credit Memo in QuickBooks Online? (Choose 2)

Edit answer
Your answer:
Sales > All Sales > New Transaction > Credit Memo
+New button > Credit Memo

 Q3

 Which statement type should she choose?

Edit answer
Your answer:
Open Item

 Q4

 What are 2 ways to access the vendor credit screen in QuickBooks Online?
Edit answer
Your answer:
+ New button > Vendor Credit
Expenses Center > New Transaction > Vendor Credit

 Q5

 When might you use the Bank Deposit Transaction?

Edit answer
Your answer:
Your client wants to record an SBA loan amount received

 Q6

 Where can a client initiate instant deposits of the available balance in their QuickBooks Payments
account?
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 Your answer:
Account and Settings

 Q7

 Which option completes this sentence?

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Your answer:
30 minutes

 Q8

 Which statement about Journal Entries in QuickBooks Online is true?

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Your answer:
Your client cannot create an Adjusting Journal Entry

 Q9

 Which 2 problems does the Pay down credit card workflow solve for clients?
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Your answer:
It ensures that payments to credit card accounts are categorized correctly
It uses language that non-accountants can understand

 Q10

 Which option completes the 3 missing steps to use the Pay down credit card feature?
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Your answer:
Pay down credit card, Payee, Save

 Q11

 Which 2 statements are true about the Transfer feature?

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Your answer:
The Transfer feature can be used to move funds between two balance sheet accounts
You can add a memo to the transfer transaction

 Q12

 Which option correctly completes these statements?

Edit answer
Your answer:
Match, add, cleared

 Q13

 Where in the Banking Center should she go to find the transaction and correct the error?
Edit answer
Your answer:
Categorized
 Section 6
 Q1
 Which 3 transactions in QuickBooks Online are reflected in the Accounts Payable Aging Detail
report?
Edit answer
Your answer:
Bills
Vendor Credits
Bill Payments

 Q2
 Which report should you run to list all customers who currently owe balances, and how old those
balances are?
Edit answer
Your answer:
Accounts Receivable Aging Summary

 Q3
 Which report in QuickBooks Online would provide that information?
Edit answer
Your answer:
Expenses by Vendor Summary

 Q4
 Which 2 statements are true about the Month-end review feature?
Edit answer
Your answer:
You can see the status of your month-end review from your QuickBooks Online Accountant
Client list
You can mark tasks as To do, Waiting, or Done

 Q5
 What are the 2 open issues that can be viewed from the Transaction review tab?
Edit answer
Your answer:
Uncategorized transactions
Transactions without payees
 Q6
 What are the 3 status options?
Edit answer
Your answer:
To do, waiting, done

 Q7
 What are the correct steps to access and begin reclassifying transactions?
Edit answer
Your answer:
Accountant Tools > Reclassify transactions

 Q8
 What are the correct steps to begin the Write off invoices process?
Edit answer
Your answer:
Accountant Tools > Write off invoices

 Q9
 Where can you find the link to the Voided/Deleted Transactions tool?
Edit answer
Your answer:
Accountant Tools

 Q10
 What area in QuickBooks Online is available to help Accountant users easily access functions
and reports needed to close a period?
Edit answer
Your answer:
Accountant Tools

 Q11
 Which 3 items are included in the substantiation requirements?
Edit answer
Your answer:
Vehicle type, date placed in service, and total mileage (including business, commuting, and
personal)

 Q12
 You have set a closing date with a password. Can your client make changes and if so, how would
you track any changes to transactions within the closed period?
Edit answer
Your answer:
Yes, but only if they know the password. Changes are flagged in an Exceptions to Closing Date
report

 Q13
 Which 2 ways can the Exceptions to Closing Date report be accessed?
Edit answer
Your answer:
Accountant Tools > Reports > For My Accountant
Reports center via the left navigation > For My Accountant