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November 2020
About
This licensing guide relates to Sage X3 licenses for all deployment types including
multi–tenant, single–tenant, and on–premises options.
Sage X3 offers a flexible choice of configuration options that determines the features
and functionality you need to run your business across finance, distribution or
manufacturing functional areas. In addition to the base capabilities there are several
optional capabilities available to supplement or extend the selected base configuration.
The licensing terms defined in this document apply only to the Sage X3 version 12 and
related 3rd party licenses detailed in this licensing guide. For previous or later versions
of the software please refer to the relevant licensing guide.
For any questions regarding licensing please contact your Sage account manager or
Sage Business partner.
Licenses ............................................................................................................. 4
Licensing Model ............................................................................................................. 4
Base application license ................................................................................................ 4
Base application license options .................................................................................... 6
User licenses ................................................................................................................. 7
Badges .......................................................................................................................... 7
Important notes for badges .......................................................................................... 10
Licensing in practice .................................................................................................... 11
Connected devices and web services consumption ..................................................... 12
Licensing Model
Single– Multi– On–
Model Terms
tenant tenant premises
• Price per year with minimum sign–on
period of 3 years
Subscription (1) ⚫ ⚫ ⚫
• Annual commitment
• Monthly or annual payment
• One–time license fee (software only)
Perpetual ⚫
• Annual maintenance contract
1 For Single–tenant and multi–tenant options the subscription includes software, database, infrastructure and
management services
Note that a Distribution base application license includes Finance, and a Manufacturing
base application license includes both Finance and Distribution. Only one base license
may be selected for each deployment
Financial management
Budgets & accounting ⚫ ⚫ ⚫
Fixed assets (up to 2,500 assets) ⚫ ⚫ ⚫
Financial reporting & dashboards ⚫ ⚫ ⚫
Supply chain management
Purchasing ⚫ ⚫ ⚫
Stock/Inventory management ⚫ ⚫ ⚫
Sales ⚫ ⚫ ⚫
Customer Support (Help-Desk,
⚫ ⚫ ⚫
CRM activities)
Production management
BOM planning ⚫
Shop floor control ⚫
Quality control ⚫
Primary Legislation Home Home Home
Primary Language(1) Home Home Home
Language(1) Home Home Home
⚫The Finance base application license provides non stock related purchase processing – full inventory management,
sales and customer service functionality requires the Distribution base application license.
1 US English is included by default at no extra charge to facilitate support
To supplement the functionality delivered by the core application licence, additional
license options may be selected. For more information on the available license options
please refer to the Base application license options section in this document.
In addition to the application licence the required number of user licenses in must also
be purchased. For more information on User licenses please refer to the User licenses
section in this document.
Multi– Single–
On
Options tenant tenant Pricing
premises
SaaS SaaS
Financial
Advanced Budgeting
⚫ ⚫ ⚫ Fixed
(Operational Budget Management)
Fixed Assets
Fixed Assets – Volume Extension ⚫ ⚫ ⚫ Per 5000
Fixed Assets – Unlimited ⚫ ⚫ ⚫ Fixed
Fixed Assets – Concession Agreement ⚫ ⚫ ⚫ Fixed
Sales Management
Product Configurator for Sales &
⚫ ⚫ ⚫ Fixed
Manufacturing
e-Commerce
e-Commerce ⚫ Subscription
Manufacturing
Sage X3 Web Scheduling ⚫ Fixed + user
Weighing Scales Connector (1) ⚫ Fixed
Project management (PJM) (2)
⚫ ⚫ ⚫ Fixed
1 Per weighing station
2 Customers using the MPM module are eligible to upgrade to the new Project Management module at no charge
Warehouse Management
Per
Sage X3 Warehousing (1) ⚫
Warehouse
1 Limited regional availability, please refer to your local pricing configurator for availability
Analytics and Reporting
Sage Data & Analytics(1) ⚫ ⚫ ⚫ Base + user
Sage Enterprise Intelligence ⚫ ⚫ ⚫ Base + user
Advanced BI – BusinessObjects ⚫ User
Preconfigured datamarts (2) ⚫ Fixed
1 Cloud to Cloud
2 Requires Advanced BI by SAP BusinessObjects
The table below describes a high-level summary of the functional areas covered by user
licenses.
Please note that some user types may not be available in your region, please contact
your Sage account manager or Sage Business Partner for more information.
Example: if you need both finance and distribution capabilities you will need to
purchase the Distribution base application license. In addition, the relevant number of
Full and potentially operational user licenses must also be purchased to provide users
with the access to the full functionality they need for their role.
Badges
Each of the User licenses outlined above are associated to Badges. Badges are the
mechanism used within the solution to control full access to specific functionality.
By default, many of the solution functions are accessible to all users, however full
access to specific functions are controlled, and access is managed by the user licenses
and the associated badges. Please refer to the Licensing in practice section in this
For example, the ability to create or update a Sales order is included in Developer, Full,
manufacturing and Distribution badges, not Accounting, and Transactional badges. A
user who has been granted a Distribution badge will have full unrestricted use of the
Sales order function. Users who have Accounting badges will only have read access to
the Sales order function and receive a warning message.
Below is an illustration on how user licenses and associated badges are assigned to
user groups and roles.
You must acquire the relevant base application license and user licenses to ensure
uses have the necessary access to required functions. Analysis of the number of users
who need to access to functions within the solution in each role will determine the
number of each type of user license that needs to be purchased.
If a user attempts to access badge-controlled functions that have not been assigned to
their role, they will be able to read data, but cannot enter or modify data (a warning
message is displayed indicating that the user is restricted due to the license).
Please note that during the system setup user groups and roles will be created, and the
user licenses are assigned to roles.
• Size limit (WSSIZELIMIT, expressed in MBytes). The default limit is set at 9999.
• Period (WSPERIOD, that can be the day, the month, or the year). Period is set
to month by default.
When the volume of data exchanged exceeds the size limit for the period, the Service
will not stop, but will be slowed down by the factor given in the license, until the size and
grace percentage is over (then the service will stop).
The Web Services consumption is controlled through the Application license; however,
the default parameters can be extended at no additional charge.
• Partner legislation packs – These partner packs are developed and managed by
Sage Partners and are directly supported by the supplying partner.
The multi–legislation option triggers the activation of specific fields enabling users to
define different rules per legislation. Additional legislation licenses must be acquired
separately (see below),
Legislation packs
Legislation packs deliver the regulatory settings necessary to run financial operations
and help meet local requirements in the country of reference. A legislation pack may
not be required if you are conducting local business in a country without having
established legal entity in the country (e.g. simple import/export).
For detailed information on the legislation packs and compliance software currently
available from Sage and Sage partners please contact your Sage account manager, or
Partner
The list of partner legislation packs detailed in the Legislation Guide is not exhaustive.
Partner Legislation packs are developed under a ‘Localization’ agreement with Sage
and focus on best practices from a development perspective, the availability of
documentation and on pricing rules. Please contact your Sage account manager or
Sage Business Partner for more information on Sage Partner Legislation Packs.
Please note that the purchase of the relevant language pack is required with any
legislation pack published by partners. Please contact your Sage account manager or
Sage Business Partner for more information on Sage Partner Language packs.
Database licenses
For single–tenant and multi–tenant deployment options Microsoft SQL Server Runtime
database licenses are included as part of the subscription. If you choose to deploy on-
premises you have the option of purchasing runtime or full use licenses for the solution
from Sage. If you already own the relevant SQL Server licenses you can opt to use
these with your deployment.
Please note Oracle database licenses are NOT available for single–tenant or multi–
tenant deployment options.
• Databases created and fed by Sage X3 as part of the solution such as the BO
data warehouse
Runtime licenses sold as part of Sage X3 may be used to access Sage X3 databases
when accessed through:
• Functions provided by add–on, OEM and ISV solutions such as EDM by V1,
Apps by F5IT, SEI by Tangerine
Runtime licenses sold as part of Sage X3 are not available for partner solutions using
third–party databases (e.g. Planner by GFI, Sage Enterprise Intelligence data from
other databases than Enterprise Management.
Under the terms of the agreement with the database vendors Sage may not sell runtime
licenses for use by other software publishers.
• Embedded maintenance may only be sold with the initial purchase and
distribution of Enterprise Management.
• Upgrade rights are limited to the acquired license, i.e. the same edition
(Standard or Enterprise) and the same model (per User/CAL or per
Processor/Core)
Please note whilst Sage X3 offers a concurrent user model for application users,
the named user model must be applied to the database to comply with the
Microsoft license agreement. This means it is a requirement to declare how
many distinct users are to access the solution.
2. Per Core:
Customers who opt for Core licenses may choose to use Microsoft SQL Server
with other applications than Sage X3 by selecting a Full Use license.
Oracle database
A license is required for any customer who chooses to run the system on an Oracle
database and not already equipped with Oracle licenses.
1. Named User:
Access per user (the most common licensing mode), including the RF Terminal/
Device ADC.
Please note whilst Sage X3 offers a concurrent user model for application users,
the named user model must be applied to the database to comply with the
Oracle license agreement. This means it is a requirement to declare how many
distinct users are to access the solution.
2. Processor:
Customers wishing to use Oracle database with other applications than Sage X3
should select a Full Use license.
More detail about Oracle 12c Standard Edition (SE) and Standard Edition 2 (SE2)
The current Oracle 12c DVD delivered by Sage generates an Oracle Database 12.1.0.1.
To run Sage X3 with this database level the customer must have either the Standard
Edition license or the Enterprise Edition license. Nevertheless, the customer can
purchase Oracle 12c Standard Edition 2 (SE2) to Oracle or one of their resellers. An
Oracle installation from the Standard Edition 2 generates an Oracle Database 12.1.0.2.
Note The delivery of the Standard Edition 2 is planned, and its availability will be
announced as soon as possible.
The limitations applied to SE2 are more restrictive than the ones for SE:
• Moreover, SE2 database cannot utilize more than 16 threads at any time.
• Sage X3 HR/Payroll