2/3/2021 Quiz Week 11: Attempt review

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Started on Wednesday, 3 February 2021, 9:42 PM

State Finished
Completed on Wednesday, 3 February 2021, 9:47 PM
Time taken 5 mins 1 sec
Marks 10.0/10.0
Grade 4.0 out of 4.0 (100%)

Question 1
Correct

Mark 1.0 out of 1.0

Financial performance measures have which of the following advantages?

Select one:
a. They can be quickly calculated at any time during a year

b. They link closely to long term strategies

c. Financial performance measures are easily calculated, considered  Yes, there are considerable advantages to using financial
objective and easily understood measures  for measuring SHORT TERM performance

d. Financial performance measures are the best measures to capture shareholder value

Your answer is correct.

Question 2
Correct

Mark 1.0 out of 1.0

One of the biggest advantages of Competitor Benchmarking is which of the following?

Select one:
a. Allows a business to work how well it is performing against INDUSTRY averages

b. Competitor benchmarking is good because it is generally low cost and easy to access information

c. Allows a business to find detailed information about the operational performance of its nearest competitor

d. It is very useful for identifying the possible  Correct, even though a lot of information about competitors that is available may
strengths and weaknesses of competitors and not be reliable, a close comparison may expose opportunities or weaknesses in
itself by direct comparison investigations either the organisation's own business or that of that individual competitor

Your answer is correct.

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2/3/2021 Quiz Week 11: Attempt review

Question 3
Correct

Mark 1.0 out of 1.0

Measuring Market Share is (Choose one of the following)

Select one:
a. Likely to be a LAG indicator of performance in the Customer Perspective of a  Correct, it is measuring a RESULT at the end of
Balanced Scorecard a period therefore a LAG indicator

b. A LEAD measure in the Financial Perspective of a Balanced Scorecard

c. Likely to be a LAG indicator in the Internal Process Perspective of a balanced scorecard

d. Likely to be a LEAD indicator of performance in the Customer Perspective of a Balanced Scorecard

Your answer is correct.

Question 4
Correct

Mark 1.0 out of 1.0

Non-financial performance measures have which of the following sets of ADVANTAGES and DISADVANTAGES?

Select one:
a. ADVANTAGE - Accurate and objective, DISADVANTAGE - Not easily actionable by management

b. ADVANTAGE - More meaningful and communicate the link to strategic goals, DISADVANTAGE - May be more subjective and may not 
lead to better financial performance

c. ADVANTAGE - Reliable and timely DISADVANTAGE - Easily manipulated

d. ADVANTAGE - Flexible and more realistic, DISADVANTAGE - Generally measures are too late to be useful

Your answer is correct.

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2/3/2021 Quiz Week 11: Attempt review

Question 5
Correct

Mark 1.0 out of 1.0

Which of the following is the correct set of 1st ADVANTAGE of using ROI and 2nd DISADVANTAGE of using ROI to measure performance?

Select one:
a. ADVANTAGE - Keeps managers mindful of amount of capital used to generate profits and DISADVANTAGE Reduces profits to improve
performance

b. ADVANTAGE Encourages Long-Term goal setting and DISADVANTAGE always encourages cost cutting

c. ADVANTAGE - Encourages managers to always increase profit and DISADVANTAGE Encourages managers to invest more capital than is
necessary

d. ADVANTAGE ROI is an objective financial measure and DISADVANTAGE may lead to  Well done, you understand the
GOAL CONGRUENCE issues as managers cut costs too far or fail to invest even when behavioural aspects of ROI
justified

Your answer is correct.

Question 6
Correct

Mark 1.0 out of 1.0

Calculate the ROI and select the correct answer if a company has Sales = $1,000,000, Profit = 20% and Invested Capital of $800,000

Select one:
a. 80%

b. 25% 

c. 20%

d. $200,000

Your answer is correct.

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2/3/2021 Quiz Week 11: Attempt review

Question 7
Correct

Mark 1.0 out of 1.0

If a business was measuring ROI as a measure of performance, this is likely to be a measure of which perspective of the Balanced Scorecard (BSC)

Select one:
a. Financial Perspective 

b. Learning and Growth Perpective

c. Internal Process Perspective

d. Customer Perspective

Your answer is correct.

Question 8
Correct

Mark 1.0 out of 1.0

Calculate the ROI and select the correct answer if  a company has Sales = $1,000,000, Profit = $200,000 and Invested Capital of $800,000

Select one:
a. 20%

b. No answer is correct

c. 80%

d. 25% 

Your answer is correct.

Question 9
Correct

Mark 1.0 out of 1.0

If a business was measuring % market share as a measure of performance, this is likely to be a measure of which perspective of the Balanced
Scorecard (BSC)

Select one:
a. Internal Process Perspective

b. Customer Perspective 

c. Financial Perspective

d. Learning and Growth Perspective

Your answer is correct.



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2/3/2021 Quiz Week 11: Attempt review

Question 10
Correct

Mark 1.0 out of 1.0

If a business was measuring attendance of staff at essential training sessions as a measure of performance, this is likely to be a measure of which
perspective of the Balanced Scorecard (BSC)

Select one:
a. Financial Perspective

b. Customer Perspective

c. Learning and Growth Perspective  Well

done

d. Internal Process Perspective

Your answer is correct.

◄ Week 11 Tutorial Exercise Solutions

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