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Assessment Task 2:

Task summary
For this assessment, you are required to complete a series of tasks associated with the recruitment of
a Human Resources Advisor for the University of Green Hill. This will include:
 Meeting with the Human Resources Manager to discuss the position requirements
 Developing a position description.
 Developing a job advertisement.
 Developing questions for an interview.
 Assisting in shortlisting candidates
 Preparing a schedule for interviews.
This task will be completed in the simulated work environment in SCSB.

Required
 Computer and Microsoft Office
 Access to the internet for research and for information on legislation, regulations, codes

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and standards relating to the recruitment and selection of staff as at:
o https://www.fairwork.gov.au/

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o http://www.alrc.gov.au/publications/grey-areas%E2%80%94age-barriers-work-
commonwealth-laws-dp-78/2-recruitment-and-employment-law

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o https://www.essa.org.au/Public/Professional_Standards/ESSA_Code_of_Professio
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nal_Conduct___Ethical_Practice.aspx
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 Recruitment, Selection and Induction Policy and procedures
 Position Description Template
 HR Advisor Position Requirements
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 Information on developing position descriptions and samples:


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http://www.business.vic.gov.au/hiring-and-managing-staff/staff-recruitment/job-description-and-
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advertisement-template

Deliver
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 Participate in a meeting with Human Resources Manager to plan for recruitment (Role Play)
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Submit
 Prepare an email to Human Resources Manager requesting approval to proceed, with
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position description attached.


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 Prepare an email to Human Resources Manager with completed job advertisement


attached
 Prepare an email to Human Resources Manager with interview questions attached
 Prepare an email to Human Resources Manager giving recommended candidates for
shortlisting
 Prepare an email to Human Resources Manager giving the interview schedule, with
letters to shortlisted candidates attached
 Prepare an email to successful candidate

Assessment criteria
For your performance to be deemed satisfactory in this assessment task, you must satisfactorily
address all of the assessment criteria. If part of this task is not satisfactorily completed, you will be
asked to complete further assessment to demonstrate competence.

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Re-submission opportunities
You will be provided feedback on your performance by the Assessor. The feedback will indicate if you
have satisfactorily addressed the requirements of each part of this task.
If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you
written feedback along with guidance on what you must undertake to demonstrate satisfactory
performance.
You have the right to appeal the outcome of assessment decisions if you feel that you have been
dealt with unfairly or have other appropriate grounds for an appeal.
You are encouraged to consult with the assessor prior to attempting this task if you do not understand
any part of this task or if you have any learning issues or needs that may hinder you when attempting
any part of the assessment.

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Assessment Task 2 Instructions
Read the following:

You are a Human Resources Officer at the University of Green Hill. The University’s intention is to
grow its Human Resources personnel due to the high numbers of staff employed across the
University as a whole, and the University’s focus on having a highly skilled HR Department.

Complete the following tasks.

1. Participate in a meeting to plan for recruitment


This assessment task requires you to participate in a meeting with the Human Resources Manager
(roleplayed by your assessor) to discuss the requirements for a new position within the Human
Resources Department at the University of Green Hill.

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Your assessor will advise you of the date and time of the meeting.

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Prior to the meeting, you should review the University’s Recruitment, Selection and Induction Policy

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and Procedures to ensure that you understand the requirements for recruiting staff.

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At the meeting, you will need to consult with the Human Resources Manager about the University’s

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overall workforce strategy and the new human resources department position requirements. You will
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need to take notes to refer to when you will develop the position description following the meeting.
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During the meeting, you will need to demonstrate effective communication techniques, including
asking questions and confirming information through active listening techniques.
Before concluding the meeting, confirm the timelines for the recruitment process.
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1. Develop a position description


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The next part of the assessment requires you to develop the position description for the new role of
Human Resources Advisor from the HR Advisor Position Requirements. This will also include
developing selection criteria for the position.
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Use the University’s Position Description Template to guide your work.


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Follow the University’s recruitment and selection policy and procedures that describe the procedure to
be followed for developing position descriptions.
It should also take into account all relevant legislation, regulations, standards and codes, as well as
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diversity goals.
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2. Send an email to the Human Resources Manager (your assessor).


The text of the email should be in grammatically correct English, written in an appropriate (polite,
business-like) style.
It should introduce and summarise the contents of the attachment and seek approval for the position
description.
Your email must:
 Confirm the requirement for the appointment as per the Manager’s advice and the University’s
workforce strategy as per the case study information
 Seeks approval to proceed with the recruitment for the position based on the attached position
description
 Confirm timelines for recruitment as discussed at the meeting.

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Attach your position description to the email.

Dear HR Manager

I am writing this email, to inform you about the transformation and growth we are having here
in our University.
Last semester we brought great results and for this new beginning, we have new challenges
and we need to enlarge the team, as already mentioned in the last meeting.
We will have great agility and better performance in strategic activities.
I have already aligned with the HR team the hiring and skills of a new HR Advisor, as required
attached.
I want to ask for your approval to continue with the recruitment.
Can share your recommendations and validation?

If you have some question, I am at your disposal!

Best Regards,
Jonathan Rosa

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Human Resources Officer

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3. Develop an advertisement

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Assume that you have been given approval to proceed with the position as set out in the position
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description that you developed.
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Following the University’s policy on relevant legislation for EEO and anti-discrimination as indicated in
the guidelines for advertising in the Recruitment and Selection Policy, design an advertisement for an
externally advertised position, as well as an advertisement for an internally advertised position.
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Ensure that the advertisement contains all the relevant information and that it is designed to gain
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attention, generate interest, explain benefits, and target appropriate candidates.


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In addition, research options for advertising for external candidates. Your recommendations should be
based on the Recruitment, Selection and Induction Policy requirements, and you must provide the
details of at least two possible sources. You should provide a clear rationale for using these sources,
as well as details of the costs associated.
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Save this document as Job Advertisement.

4. Send an email to the Human Resources Manager (your assessor).


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The text of the email should be in grammatically correct English, written in an appropriate (polite,
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business-like) style.
It should introduce and summarise the contents of the attachment and give your recommendations for
advertising options.

Attach your job advertisement to the email.

Dear HR Manager,

As the recruitment process was approved, I would like to consult you about requirements and
ask for advertisement suggestions and approvals.
The advertisement templates are attached and I also suggest to use social media and internal
system to publish them. It is the most used method of reaching a wide range of applicants.

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If you have some question, I am at your disposal!

Best Regards,
Jonathan Rosa
Human Resources Officer

5. Develop interview questions


The next part of the assessment requires you to develop at least 10 interview questions that can be
used at the interview to find out as much as you can about the candidate in relation to the job role as
follows:
 Ensure the questions obtain information that can be used to assess the applicant’s suitability
against the selection criteria and position description
 Use open, closed, situation and behavioural questions
 Ensure questions do not result in bias or discrimination
1. Can you tell me a little about yourself
2. What do you know about the University?
3. What is your greatest professional achievement?

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4. Why are you leaving your current job?

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5. How do you deal with pressure or stressful situations?

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6. Do you have experience working with other employees?

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7. How did you handle sensitive or confidential information?

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8. What is your favourite aspect of working with HR?
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9. What makes you suitable for this particular role?
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10. What do you think we could do better or differently?

6. Send an email to the Human Resources Manager (your assessor).


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The text of the email should be in grammatically correct English, written in an appropriate (polite,
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business-like) style.
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Review the Recruitment, Selection and Induction Policy and identify who is required to participate in
the selection panel for the recruitment of this position and selection panel participants and the steps
that need to be taken to convene the panel.
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The email text should introduce and summarise the contents of the attachment and seek their
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feedback. It should give confirmation of the selection panel participants and the steps that need to be
taken to convene the panel.
Attach your interview questions to the email.
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Following placement of the advertisement, a number of candidates have applied.

Carol Tibbs: Carol has a Bachelor in Business from 2000. Carol worked as an HR Officer between
1998 and 2002 but since then has been a stay at home Mum. Carol is now wishing to return to the
workforce.

Bob Falter: Bob has a Masters of Human Resources Management and has been a taxi driver for the
last 10 years. His application explains that he has been unable to get a job in HR, hence why he has
been driving taxis.

Anne Barnes: Anne is an Events Officer at the Australian Human Resources Institute. She has been in
this position for 10 years managing a range of human resources workshops and conferences. She is

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keen to move into a HR focused role. She has a Bachelor of Business specializing in Events
Management.

Reita Faria: Reita is a HR Officer with a large bank. Reita has a Diploma of Human Resources
Management. She has recently managed the introduction of a new performance appraisal system.
Reita is a relatively recent migrant to Australia from Sudan.

Samiya Johns: Samiya has recently moved from Brisbane to Sydney and is seeking a new job
because of her change of location. Samiya was previously employed with the University of Brisbane
as a HR Officer. She was in the position for 2 years and only just recently resigned due to the move to
Sydney. Samiya has an Advanced Diploma of Human Resources Management. Samiya came to
Australia from India as a student and is now an Australian Citizen.

Dear HR Manager,

How are you?

Follow the list of candidates applied in the recruitment. Next step is to select them for a

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personal interview, so I would like to ask your opinion about which one would best be suitable
for the position.

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Follow below a review of the candidates:
 Carol Tibbs: Bachelor in Business from 2000. Worked as an HR Officer for 4 years but

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is out of the market for more than 10 years.
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 Bob Falter: Masters of Human Resources Management. Out of the position for more
than 10 years. Is currently a taxi driver.
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 Anne Barnes: Bachelor of Business specializing in Events Management. Currently an


Events Officer at the Australian Human Resources Institute for 10 years. She wants a
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position in HR focused role.

 Reita Faria: Diploma of Human Resources Management. She is a HR Officer with a


large bank. She has recently managed the introduction of a new performance appraisal
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system. She is a recent migrant from Sudan.


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 Samiya Johns: Advanced Diploma of Human Resources Management. Samiya was


previously employed with the University of Brisbane as a HR Officer for 2 years. She is
currently seeking a new job in Sydney. She is a new Australian Citizen that came from
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India.
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Please, send me your recommendation to we proceed with the recruitment.

Regards,
Jonathan Rosa
Human Resources Officer

7. Assist in shortlisting candidates


You are required to review the candidate summaries to determine and prepare a recommendation for
the Human Resources Manager on which candidates should be shortlisted for the position, based on
the position requirements.

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Develop a shortlist of candidates in accordance with the shortlisting guidelines in the Recruitment and
Selection Policy and Procedure and the position description.
By the description of the candidates the most suitable ones are:
 Anne Barnes
 Reita Faria
 Samiya Johns

8. Send an email to the Human Resources Manager (your assessor).


The text of the email should be in grammatically correct English, written in an appropriate (polite,
business-like) style.
It should advise which candidates you believe should be included in the short list and your reasons for
this.

Dear HR Manager,

I would like to help you by choosing the candidates for HR Advisor position, so I shortlisted

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them.

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Therefore, I ended up with three names:
 Anne Barnes – She has experience in organizing events and a Bachelor in Business

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 Reita Faria – She has a good experience in HR management and a specialized
graduation.

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 Samiya Johns – She already worked in a University HR office, which qualifies her as a
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good candidate. Also her Diploma in the area.
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The other two candidates are long time out of the market, which can be a negative point for an
HR Advisor.
Please, send me your considerations about them and let me know if you disagree with any
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point.
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Regards,
Jonathan Rosa
Human Resources Officer
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9. Develop a letter to be emailed to each successful candidate


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The letter should advise them that they have been selected for interview.
The letter should include details of the date, time and venue (this will be your RTO address) for the
interview, as well as who will conduct the interview (you and the HR Manager).
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You should include the date and time advised to you by your assessor for the interviews to be
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conducted in Assessment Task 3. You may select which candidate will be interviewed at either of the
times given.
Save this document as Interview Invitation Letter.

10. Send an email to the Human Resources Manager (your assessor).


The text of the email should be in grammatically correct English, written in an appropriate (polite,
business-like) style.
It should advise what the interview schedule will be.

Attach your interview invitation letter to the email.

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Dear HR Manager,

Follow the list of candidates approved in the last recruitment. Next week they will participate in
the interview step and I ask the attention of all parts for help with process.
It will be held in September 18th at 10 am here in the HR Department.

The interview will have three parts:


 The presentation of the candidates
 A brief explanation of the position roles and making some questions to candidates
 Conclusion including any candidates’ concerns

The candidates will be:


 Reita Faria
 Samiya Johns

Please, let me know if you need any other support.

Regards,

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Jonathan Rosa
Human Resources Officer

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Recruitment Selection and Induction
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Policy and Procedures Position Description Template
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This document is Recruitment, Selection and Induction Policy and Procedures. This document is Position Description Template.
It is part of the supporting assessment resources for Assessment Task 2 of BSBHRM405.
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It is part of the supporting assessment resources for Assessment Task 2 of BSBHRM405


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University of Green Hil Position Description


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