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Case Study 2

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Retailing Around the Globe

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International American University
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Prof. Mara Murphy


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03/12/20
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Introduction

Worldwide retailers face several similar obstacles that involve shifts in government and

technology buying behavior. While retailers have the same challenges at various points in their

lifecycles. Retailers need to feel like consumers, appeal to consumers and customer loyalty. The

Future of International Convention explored worldwide market patterns and the best approaches

of a number of the world's leading retailers.

Many primary problems can be tackled in the ever-changing global retail climate. These

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problems can lead to new chances for a company, but can also negatively impact companies and

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decrease their overall competitive position. Anyone will, for example, face new opportunities

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and challenges with the increasing shopping patterns, government control, informed

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management, population growth and technology. The ease of bulk shopping and discount

shopping under a single roof is a effective retail marketing strategy.


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The customer needs to have a quick, convenient and cheap shopping experience. Joe Bona of
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CBX explores the concept of developing retail comfort zones that make it easy for shoppers. The

concept of one shopping stop is further supported by areas such as convenience, power, services,
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restaurants and vehicle areas. It builds a shared connection together which is what consumers in

the digital era are looking for.


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If a retail company wants to go worldwide, the first step is to research the country of the history

of the population, demographic and juridical details of entry on page 2. Not because the present
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program does not work, but because the criteria must be followed in every country in order to

succeed. To make customers successful and happy, all laws and personal values must be

followed.

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Learnings from the Case

Distributors worldwide face growing problems and issues. Debbie Robinson and NACS CEO

say that income growth is related to the people, but that the business process is the key to growth

sustainability. The Sheetz case shows that there are customers on the street, that people build the

business and the company is built by the street. Tech is one of the tools to connect to consumers

and it must be a key problem. The pricing problems are more versatile for multinational retailers

and sales and profits are optimized.

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The Advantages and Disadvantages of Independent Chains and Small Chains

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Advantages:

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Consumers assess not just the quality of goods and costs for small retailers and chains but also
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web location, operating hours, customer service and various other policies. The small shop is
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popular for its customers, and the shop is as good as the people do. rather than the complex
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structure of big chains, it is rather plain and straightforward.


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How Can Convenience stores become Destination Retailers?


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The key is forming alliances with local companies, establishing productive alliances and

attempting to create an entirely market specific brand. Nonetheless, we have never seen the right
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recipe as the key contributors to the rise in market share have been these ways.
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The relationships may be established by sales of local goods for which your store is the exclusive
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retailer (or chain) or even a cross-marketer — your company promotes your brand while it

promotes yours.

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Their alliances with the QSRs include 25–35% of the overall convenience store, for example

McDonald's, Jack in the Box, Taco Bell and even Starbucks. In almost all cases, the two

businesses working under the same roof have walls physically different.

Relate the wheel of retailing and scrambled merchandising to at least two of the retailers

highlighted in the case

Waitrose sells fresh produce, with service counter items for meat and fish, cheese and delicacies,

are an example of the wheel of the store. Other examples include the use of chef pods, a

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celebration chef's extension to a rooftop garden area, open-air markets. For example, Duane

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Reade adds food and more competitive competes with convenience stores to use scrambled

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merchandising. The provision of spas and wellness centers in convenience stores is also a

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concern. The introduction of auto diagnostics into a convenience store will be a third example of

scrambling merchandising. Finally, another example is the selling of branded apparel, general
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apparel and gift item by Marks & Spencer at its St. Pancras railroad station store.
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At what stage in the retail life cycle are most convenience stores?
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During the advanced phase of the retail life cycle, most convenience stores are. This is because
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of low revenue growth, saturated areas of the market and intensified competition from rivals

such as dollar stores, Target and Wal-Mart.


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Visit the Web sites of at least two retailers noted in this case and assess their online

retailing efforts.
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Students should consider the degree to which websites of their stores are static or interactive,

whether they can order items online, for home or office supplies, etc., (ingredients, special

recipes, diet information about calories, salt, etc.

What actions must the retailers you examined for Question 6 undertake to better

coordinate their store-based and Web-based efforts?

• Listing shops and times (and direction) on their websites.

• Listing ingredients for special diets of processed foods on their websites.

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Allow a customer to purchase a take-up purchase from a online store.

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Online price lists should suit those from a store.

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• Create Web-based coupons which are available to the store.
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• Allow the customer to make a pick-up order on the site.
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References

1. Berman, B. & Evans, J.R. (2013). Retail management: a strategic approach (12th Edition).

England: Pearson Education Limited

2. The Future of Convenience Stores: Food Destination. (n.d.). Retrieved November 05, 2017,
from https://csnews.com/future-convenience-stores-food-destination

EXTENSION GRANTED 04/06/20

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